Subscriber Discussion

Downgrade Hikvision Software

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Mark Jones
Oct 30, 2018

Does anyone know if it is possible and/or whom to contact to get a previous version of software for Hikvision cameras?  The newer version is not compatible with a service we use.  Thanks,

(1)
JH
John Honovich
Oct 30, 2018
IPVM

Can you share what specifically is not compatible? I only ask because, e.g., with the 5.5 firmware that broke ONVIF by default there was a way to fix / re-enable it. There might be some way to do so with your issue.

UI
Undisclosed Integrator #1
Oct 30, 2018

Which Firmware are you moving away from? You may be able to use the TFTP Updater to push old firmware on the device, but that bypasses all safety measures and could also brick the camera. 

RS
Robert Shih
Oct 31, 2018
IPVM

Starting from the other direction, what service are you trying to use?

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Mark Jones
Oct 31, 2018

Thanks everyone.  We just swapped NVR's and took care of the problem that way.  I appreciate everyone's ideas.

RS
Robert Shih
Oct 31, 2018
IPVM

Good to hear! We aren't a technical support site for sure, but we are always happy to share our knowledge.

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Mark Jones
Oct 31, 2018

We just took out the HV and installed a Digital Watchdog.  Problem solved.

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