Do Security Sales Incentivize The Wrong Things?

Avatar
Brian Rhodes
Sep 11, 2023
IPVMU Certified

I talked with a long-term career & recently retired Oklahoma Law Enforcement Officer I know. Our conversation drifted to various topics, but then he said this:

I have very little professional respect for security integrators, because they're always trying to make the big sale when I'm trying to keep people safe.

IPVM Image

** ********* *** ***** **** ** anecdote ***** * ***** ***** ************ system ** ****** ****** **** *** purchased *** *********** ********'* ******** *** ***** ***.

** **** *** ******* "**** *** integrator * **** ***** **********" *** malfunctioned/broke **** ** ***** ** *** that **** *** ** ******** **** officers ** ******* *** ******* ** make ** *** **********. ** **** the ********** ******** ******'* *** ******** without ********* ** *** **** ******* warranty **** **** ******, ***. *********, "the ******** *** ** ****."

*** ***** *** **** **** ****** and ******** ***** ** *** *** motivation ****** ******* ********* & *******, and **** ** ****** **** ***** on ********* ********** *** *** ****** money.

* ********* **** *** *** **** him ****'* *** * ******* ****** for ********** ***********, *** * ***** sense ** *** ****** *****, *** I ***** * ******* *** ****...

** **** ****** * *** *** next **** * **** ** *** to **** ****** *** ****?

U
Undisclosed #1
Sep 11, 2023

...** ******** ***** * ***** ***** surveillance ******he ****** ******...

** ** ****** ****** ****** *** wrong ******** (***** ***********) - ** the ***** ********** ** ******* *** maintain ** (****** ***********).

*'* **** *** **** ** * were *** *'* **** ****** ****.

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U
Undisclosed #1
Sep 11, 2023

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Avatar
Brian Rhodes
Sep 11, 2023
IPVMU Certified

* ***'* ***** ******* *** ****** is * **** ******** ** *******.

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UI
Undisclosed Integrator #2
Sep 11, 2023

*** *********** *** ************ ** ***** - ****'* *** ***** ****** *** a ********** ********* **** * ******** use. **** ******** *********** *** **** working ** ******* *** ***** ******** to *** ***** ********. *** **'* ultimately ***** ***** ***** - ** you **** * ***** ******** **** a ****** **** ***** ****, *** get ****** ******** *** **** *********. I ***'* **** *** *** *** maliciously ******* *** ******** ** **** a ***** ****.

** ****** **** **** *** *********** dealing **** ** ********** *** ****'* do ***** *** ****. ** *** have ** ********** *** ** ******* things ** ***** ******, *** **** a **** *** ****** *******, *** then ***** ** *** ******* ****, it ****** *****'* ****** **** ****** they ********* ** *** ***** *****. It ****** **** ** *** **** little ** ** **** *** ***** process.

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JH
John Honovich
Sep 11, 2023
IPVM

*** **** *** **** ****** **** integrator?

*** ******* ******* **** *********** ** that ***** ** *** **** *********** about ******* *** ** **** ** bad. **** *** ***** ****** ***** are ********* *** ** ***** **** provide **** *********** (***** ********) ***** what ** ****** ** *****.

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Avatar
Brian Rhodes
Sep 11, 2023
IPVMU Certified

*** **** *** **** ****** **** integrator?

* ** ***, *** * **** the ********** **** ***** ** ********* against **** *** **** *** **** generally **** * **** **********. * do *** **** *** *********** ** the ******* ** *** ****** ******** on *** ***** ****.

UI
Undisclosed Integrator #9
Sep 12, 2023

** *** ***** ** ******** ******* integration, ************ ** *** *** ** large-scale ********** ******, ********* **** **** predominantly ******* *** *********** ******. ** a ******, **** *** *** ******* comprehensive ******* ** ******** *** ********** integrators - ********** *** "********" ********* (ie. *** *** ***). ** *********** qualify *** ********* *** ************ ** large-scale ***********, *** ***** ****** ********:

  1. ********** ******** **** ******* ** ******* portfolios.
  2. ******* ************ ** ********** **** ******** commercial *******.
  3. ********** ***** **************, ********, *** ************ within *** ********. ********* ****** *** copies ** ************ ************** *** *** Project *******, *******/**************, *** **********.
  4. **** ** ***** ******** *** ****** media ********. ** **** **** *** industry ******? *** *** ***** ***** to **** *********? ******* ** ***** job ********, *** **** ****** ****** than ******** ******** ** $**/** (*** pay).
  5. ********* ******** *********** *** ****** ** gain ******** *** ******* **** *****.

**'* ********* *** ***-***** ** ****** a ************ ******** ** ****** **** are ********** **** * ********** *** reliable **********.

***** *** **** *****, ** **** provide **** *******.

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UE
Undisclosed End User #3
Sep 11, 2023

* *** *** **** "***********" ** the ********. *** ***** "* **** install ********" ** "** ******* **** integrate **** ********". * ***** **** that, * **** ** **** ** installer *** *** ********** *** ********** in ********** * ******* *** ******** that *** ***** ** **** **** with **** *****.

*** ***** ******** ** ******* ******* to ******* * ****** ***** **** is ***** (** ****) ** ** awful, ***** **** * *** **** VMS **** ****** **** ***** ** one ** ******** **** ****** ****. The ********** *** ** ********** **** the ****** *** ****'* ******** ******. We *** ******* ******** **** *** cameras, *** ***** *** * *** of ****** ******** ******* *** ************, the ***, *** *** **********. *** time * ***** *** *** ***, hey, ***** ** **** *** ** the ******. ** **** ** ****** around *** **** "* ***'* ***** bad ***** *** ******, *** ** give *** ** ********, * *** a ********* ***** ** *** ***** a ***** ********* ****** ****** ****** up ** *** ******. *** **** one ** ******'* *** ** **** was **** *****. ** **** **** to ***** ***** *** ***** ** they ***** ****, *** **** ******* out ******* *** ** ***** ****'* work. **** **** ** ***** ***** happens."

** **** ****** *** **** *** Milestone, ******* * **** **** ******'* point ******* ** **** *****.

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JH
John Honovich
Sep 11, 2023
IPVM

* **** ** **** ** ********* who *** ********** *** ********** ** installing * ******* *** ******** **** are ***** ** **** **** **** each *****.

**** ********. *****'* ******** - **** about **** ********** **** **** *** product ******* **'* *** *** **** make *** **** ******.

******: "***** *** ********* ******** ***** *** Avigilon ** ******** *** ******, *** close *** ****, ******."

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UE
Undisclosed End User #3
Sep 11, 2023

** *** ******** ******* ** *** Access ******* ******. ** *** *** manufacturer *** * **** ** ***** recommended ***********. **** ***** ******'* **** up.

UI
Undisclosed Integrator #4
Sep 11, 2023

**** *** *** ******* *** *** Governor ** *** ********* **** *****

* ** ********' **** * ********* went ** ****** | ***** **** | *****-*******.***

JM
Jerome Miller
Sep 11, 2023

* ***** **** *** **** ******* is **** ***** ****** **** **** a *** **** ******* ************ *** things *** ******** ****** ** **********. If *** **** ** **** * nice ***** ************ *** ***** *** up **** ********. *****, *******, ******* and ******** *** **** ** ** part ** **** **** ** *******.

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UI
Undisclosed Integrator #7
Sep 11, 2023

***%! * *** ** ***** *** an *** ** *** ******** ****** generated **** ******** ****/***** ******** **** every ***** ********** *** *'** **** uses. **** **** ******** **** **** to *********** ***** **** ******** *** lowest **** ** ******+* ********** **** no *** ********* *** ** ************ period.

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UE
Undisclosed End User #5
Sep 11, 2023

*** ***** ***** **** * ******** to ******* *** ********'* ******* ***** include * ******* **** **** ***** cover ********* *** ******* *** **** the ******** ***** ******* *********** *** stability ********. **** ** ********* * video ********** ****** ** ******** **** the ********** *** ******* *** ******* after ** *** **** *********. ** sounds **** *** *** ** **** story ****'* ********** **** **** *** are ********* * ******* *** *** also ********* *** ********** *** ******* support.

* **** **** * *** ** LEO "*******" *** ***** *** ***** video ********** ******* *** *** *********** integrator **** ****** ***** **** ** have * ******* ** ** *** to *** *** ******* *** ** issues.

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UM
Undisclosed Manufacturer #6
Sep 11, 2023

* **** ***** **** **** *** enforcement ******* *******.

****** ******** ** *** **** ****** safe. ****** **** ** ******* ***** crimes *** ********* ** ***** ******* and **** *** ****.

*'* ** ***** *** *** * police ******* *** ***** "**** ** safe," ******** * **** *** * few ***** **** ** ** *** made ** **** **** **** ****.

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WC
Walter Conrad
Sep 11, 2023

******* *** **** ***** **********. *** desire *** **** ****** ** *** quality ********* *** ** *** ** the **** *******. *** **** ***** all ***** ********* ** ******** ** develop **? ****** **** *** ***** guy ** ********** ** **** *** interested ** * ****** ** ** a ************ ***, ***** ** "*" am **** ********** ** *** ***** pursuit ** ******** ******, ** ******* blame ************.

**** * ********* ********** ***/** ******* if ******* *** ********** ** ***** ability. ****** **** **** ***** **** about *** ***** ******* ** ** orbited *** ***** *** *** ***** time... "** ******** ****** ** ** that **** ******* *** *** ******** by *** ****** ******". ***** **** a *** ***** ***** *** ****, I ** *** ****** **** ** he **** **** **** *** ** is **** ****** **** ****** ** expense ** ******** *** ***** ****** capsule. *** ***** ** *** ****** bidder ******** ** **** ******* *** obvious ******** ** * ****** ****** you **** ****** ******** ****** ** not *** ********. **** ********** **** leave *** ****** ****** ** *****. How **** *** *** **** ***** I **** ** ******** ** ***** my ******* ******* ****** *****. ** others **** *********, * ******* **** that ****** * ****** *** ********** right **** ******* **** ** ***** right ****.

UI
Undisclosed Integrator #8
Sep 11, 2023

*** ***** **** ****** ** ********, or *** ** **** *** * good *******/**** ** ***** ****?

UI
Undisclosed Integrator #10
Sep 19, 2023

**** * ******** ****** ************* *** expectations ** *** ***** ** ** often ******* *** *********** (****) ******** it ******* ** *** ********* ********** it *** *** **** *** ** set ** *** ********* **. **** is **** ***** ******** ** ** the ******* ********** ********** ** ******* matters *** ** ******, ***** ******-********* billing *** ***** ****. *** *** often **** ****** ** *** ******** space *** ******** ******* *******. ** is ** **** **** *** *** user ***** ***** *** ************ ** learn ** *** ********* **** ****** is ******* ** ***** *** *** they ******* ****. ** *** ************ confirms ** **** **** *** ***** of *** *** **** **** *** customer ******* ***** *** * *** dealer ** ****** *** ******** *** a ****** ******** **********.

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Avatar
Sagy Amit
Sep 19, 2023

* ******** **** **** ***** ******* as * ****-******* ***** ****** * can *********** **** ** **** ******** from *** *******. ***** *** ** one ** *** **** *********** * argued **** ** ** ******* * don’t ******* **** *** ********** *** stop *** **** ******* ******. * maintain **** ****** ** ********* ******** shows **** **** ******* ** ******* to *** ** *** ******* ** killing ****** ***** ** **** ****** a ******** ****** ** * ******** can ** ** **** ****. ** we **** ** ******* ******** ** an ******* * ***** ***** **** our ****** ****** **** *** **** good ******* *** ******* ** *** liquids ** * *****.

*’* ******* ***** **** *** *********** wave ******* *** *** ******* ***** security *** *** ******* ******** ** sales ** *** *************.

* ***** **** *** **** ********** has ******* **** *** ***** ** a **** **** ***** **** ***** it ***** ** ** ******** **** adding ** *** ********* *** ****** with *** ******** *** **** ** a ***** ********* ***** ** ******

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UM
Undisclosed Manufacturer #11
Sep 19, 2023

************ *******-***** **** **** *** *** guy, ** ** *******. ** ***** he *** ***** **** ** ***** or *** * ******* **********. *********** don't **** ********** ******** ******! ***** service **** **** **** *******, ***** the ******** ************, *** **** ****** business ** ****. *** ******** ***** of * ********* ******** ** ****** worth **** **** * ****** ****.

UI
Undisclosed Integrator #12
Sep 29, 2023

** ** ********** (*****) ***** ** nothing *** *** *** ** ****** his **** ******* *** **** ** and **'* **** ** ******* **** his *** *** ********** ** ***** that ***** ********** ** **** ***. AND, ** *****'* ***** **** ** accepting **** *****, **** *****, *** problem ** **** ** ******* *** duty ** ********* * ****** **********. And, ***** ********** *****, ** ******** made *** ******** ** ***** **** based ** *** ******** ***** ** while ** ****** *** ********** *** making ***** ** ***'* ****** ************** for ******* *** * **** ** the ***. *** ***** *** ** these **** ** *********, ***** *** a ***** ** **** **** *** understand, *** ** *****, *** *********** questions *** **** ************** *** ***** selections. **** **** **** **** *** the **** **** ** ***** *** mouth ** *** *******.

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