I have a property that had existing OEM Hik product and wanted to expand/fix some things. So we came up with a solution using some Hik and some OEM Hik products and a Hik Decoder to create custom screen outputs throughout the property.
Long story short, the decoder was working great with the old TVI products, but not any of the new IP stuff. Then after updating the HVRs firmware we lost everything. Hik won't help because it's not 100% Hik (Even though the signalling is, but don't get me started). So I tried setting up a server with multiple displays and iVMS 4200, no good, to many issues. Then I tried the same thing with iSpy, worked better but still issues. There are no manuals or case studies to reference, and Hik can't answer my most basic questions, not to mention that the support line just hangs up after waiting a minute.
Does anyone have experience with this type of request, and what did you use to achieve it?