This is not unique to HIKvision products. HIKvision and all other Plug and Play NVRs are only designed to work with their own cameras on the built in PoE switches. They have specific protocols written based on the default user name and password settings to assign the IP address and gain access to the camera. It is also due to limited resources on the built in PoE switch on the 4 and 8 channel models. You can manually add cameras on the 16 channel models from the PoE switch as long as you assign the camera the correct address scheme before connecting it. They are from a higher series and have much better processing power.
Thanks for the tip.
It seems that even tough I set the camera parameters manually it doesn't work.
I have set the IP/Port/User Name/Password manually but still the NVR would not connect to it.
This is strange as the NVR do connect to 3rd party cameras if you bridge the 4 ports to the WAN port.
Undisclosed isn't exactly correct. That May be a factor of the HIK products and not necessarily all of the self contained NVR's. I am from FLIR and our units will find and address several ONVIF Profile S cameras but not all.
Itamar- What specific caeras are you trying to add and what protocol did you select. Manually adding the cameras, if they are compatible, should not be a problem.
Have you conatcted LTS for support?
Our QSG has the basic steps.
We are trying to add Tiandy cameras.
We add them using ONVIF prtocol.
The strange thing is that when the connection is like this:
NVR->WAN PORT->SWITCH->CAMERA - It works fine
Now with same definitions (ONVIF/PORT/USER/PASSWORD)
NVR->INTERNAL SWITCH with POE->CAMERA - Will not connect
Event more strange
NVR->INTERNAL SWITCH with POE->CAMERA +
INTERNAL SWITCH with POE-> Wan Port
This one works too. I'm guessing since the POE powers the camera but now that the internal switch and the WAN port are bridgeded the communication is going from the WAN port and not from the LAN ports.
I'll contact them once they are back from Holiday.
Try to change manually (inside Axis' Browser) user to "admin" and password to "12345" (default to HIK.
Than put on plug and play NVR port.
Should solv the problem.