The Axis P3715-PLVE is a dual-lens camera for looking both directions in a hallway (for example). I can add the camera to Security Center v5.9.4.1 but can only see each sensor individually, not the "dual view". Camera firmware tested v10.2.0 and v10.3.0. Everything works when viewed through camera browser. Already tried factory reset - any other suggestions? There's nothing specific for this camera in the Unit Configuration Guide. Thanks.
Subscriber Discussion
Axis P3715-PLVE In Genetec - Can't See "Dual View"
VD
Valery Dubovets
Feb 25, 2021U
Undisclosed #1
Feb 25, 2021*** **** **** ** **** ********* on *** ******'* *** ****.
****'* ***********, *** *** **** ******* what *** ***** ******* ***** *** unit ***** *********, *** *** * can't ****** **? "*" ** *** of *** *******, "*" ** *** other, *** ****** *** ****** ** viewed ** *******, ** *** ********** changed.
* ** **** * ****** **** with *******, **** **** *** *** info ** **********.
VD
Valery Dubovets
Feb 25, 2021*****, * ******** **** ** ******* my ******** ********. **** ****** *** an ********* ***** ******* *** *** ONVIF *********** *** ** ******* **** the ***** ****** ** ******* ** Axis *******, **** ** ****** ****. However, * ** *** *** ******* at *** ******, * *** ********* VMS, ***** ******** ** **** ******* through *** ****'* ****** ******** (*** ONVIF) *** * *** **** *** 2 ********** ********.
*********, **** *****-* ***** **** * individual ******** ******* *****, *** * got * ******** ** ** ****** when ** ***** *** ****** ************ through *** ****'* ****** ********. *** Axis's ******* **** ***** ****** ** only * ******** *** ** ***** to ** *. **, **** **** of ************ **** **** * **** for **** *******...
U
Undisclosed #3
Feb 25, 2021*** **** ** ** ***** *** peripherals *** ***** *** **** *** turn ** ***. **** ** *** same *** ******* **** *** ***** which **** *** * *** ****** for *** ******** **** ****.
U
Undisclosed #1
Feb 25, 2021*** **** ** ** ***** *** peripherals *** ***** *** **** *** turn ** ***.
** ****** *****, ******* *** ****, didn't ****. ****** ********** *'** **** working **** ******* ***** ******** **.* was * *****. ** *****'* * setting ** ** *****, * ******* did **. **** ******* ********* ******** the ****** ** **** **** ****, which **** ****'* ****. * ** now ******* *** **** ** **** me **** ***** **** *********** ***** like ** * *** ******* ***** settings.
U
Undisclosed #2
Feb 25, 2021* *** *** *** ****** ** Security ****** **.*.*.* *** *** **** see **** ****** ************, *** *** "dual ****".
**** *****’* **** ** “**** ****”.
U
Undisclosed #1
Feb 25, 2021U
Undisclosed #1
Mar 02, 2021*********** ******* - **** *** **** work ** ******** ******:
UE
Undisclosed End User #4
Jun 04, 2021UE
Undisclosed End User #4
Mar 27, 2021** *** ********* **** ****** ** a *********** *** ********* ***** ** have * ******* *** **** ******** (eg ******** *******). ** **** * P3717-PLE * ****** ****** ** ******* which * ***** **** ****** **** Truvision ** * ******** ******* (* native *** * **** *******). **** blamed **** ** *** ******** ***. As **** ** *** ********* ** and ********* ** * *** *** and ********* ******** *** ** *** requirements ** **** *********** ******* ** treated ** * ****** ****** *** licensing. ** ***** ** **** ** be ******** ** *** *********** **** our *** ******** ******** ******* *** the ******* ** * ***** ****** camera.
******* *** ********* *** *** ******* candidates *** *** *********** ***. ********* being * ****** ******* ** ****, I ****** ** **** ** *** better ** **** ****.
**** *** ******** *********** ******* *** they *** ******** ** *** ****** to ****** ****** ****** ***** ********* our "****** ** ******". ** **** be ******* ******* ********* ****** ******* our ********* ********* *** ******* **** the ************* ** *** ****** **** this.
* **** ****** **** ** *** results.
U
Undisclosed #1
Mar 27, 2021* **** ******* ** **** *******. As *** *** *** ** *** screen **** *****, **** *** **** work ** *******'* **** ***, **** not ** ** ********'* ********** ******. Genetec **** ** **** **** *** the ******** **** ********* *** ***, but **** **** ** ** ******* version ** **.* **** ****, **'* the **** ********** * ** ***** of. **** * ******* *** ****** stats, **'* ***** **** *** "******" of *** ****** ** *********, * just ***'* **** ** *** **. I **** ****** ** **** *** peripherals *** *** ****** *** ** the *******, *** **** **** ****** to ** ** ****** ** *** camera's *** *********.
**** - ** *** ******* **** of ******** *******, *** *** *** how **** ******** *** ******** ** device ****, ******* **** ******** ** some **** *** ******** **** **** multiple ****/** *********.
UE
Undisclosed End User #4
Jun 04, 2021**. ** **** ****/*** ****/**** ****. Good **** *** *** ** ** and ******* ** **.*.*.* *** ** enrolled *** *****-***. *** ****: *** multiview *****’* ****. **** ****: ******* says ** ** ***** ** ********* to ******* *.** **** **** ** 10.0.0.2 "**** *** *********** ** ** 10.0.2 *** ** * *** *** to ****** *** ****/**** **** *** it ** *** ********* ** *.*. It ** **** **** ** ****** pack **.*.”
**** ** ******* **** **** ****.
UE
Undisclosed End User #4
Jun 04, 2021*** **** ****** ****. **** ******** a ****** ***** *** *.*.* ***** I ** **** ***** *** *****. Contact ******* ******* *** *** ******** link.
UE
Undisclosed End User #4
Jun 04, 2021U
Undisclosed #1
Jun 04, 2021*******! * **** ** ******** **** upgrade **** **** - ****** *** all **** ****!
UE
Undisclosed End User #4
Jun 04, 2021**. ******* *** ****** ****** **** to *** ***-***** ******** *****. ** Genetec **** ***** ******* ** ******** near ** **** **** *** ******* a **** *** ******.
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