Subscriber Discussion

Axis Camera Companion Setup To Send Alarms To A Customer?

UI
Undisclosed Integrator #1
Oct 22, 2019

We send alarms to our monitoring center but one customer has requested we also send alarms to them. We're being told by tech support that the only way that can be set up in Companion is if the customer gives us the password into their email which would effectively allow us to read ALL of their emails. I'm finding it hard to believe that would be the ONLY way to accommodate this request. Does anyone else have information re: workaround to send alarms to a customer without them giving up their private email passwords?

Avatar
Sean Patton
Oct 22, 2019

**** **** *** **** *** ***** to **. * **** *** ** a ***** ********* ******* *** ********* by ******** * ****** ******* **** is ********** ** * *****/****** ***** account **** *** ***** **** ****** to ** *** ****** **** ********, but ** ** *** **** *** email ******* ******** **** ** ** the **** ** *** ****** ********:

* ***** ** **************** **** *** are ****** ** *** **, *** I ** *** ***** **** ** the ****. **** *** ***** ******** a *** ********* **** ******* *** them *** ********* *** *** ****?

**** *** ****** * *** **** they ******* *** ************ *****:

*** **** *** * ******** *** MyAxis (**** ** ********* ********* **** the ***** ********)

(1)
SD
Shannon Davis
Oct 22, 2019
IPVMU Certified

* ***** ***** ** ** ********* to *** ***** ** *** **** the ****** *** ** ***** ** go **. ***** ***** ** ******* aren't **** ***** ******** ** *** have ** *** ** *** ***** credentials ** *** ********* *** **** the *****.

New discussion

Ask questions and get answers to your physical security questions from IPVM team members and fellow subscribers.

Newest discussions