Subscriber Discussion

Avigilon Camera Failures And ACC7 Issues

Good evening,

Both myself and my integrator have repeatedly contacted Avigilon support and are constantly told “this is the first we’ve heard of this issue.” I’m looking to see if we just have horrible luck or if others are experiencing these issues as well.

** *** ****** ****, we **** ******* *** and **** ******* **** initially ******** **** ********* but ******** ******* ********* without *******. **** ********* detecting ****** **** *** motion ***** **** *** simply ******* *********. ********* the ****** *** ********* the ****** ********* ** default ******** ** ******* the *****, ******* *’* concerned **** **** *******.

************, ******* ***** *** cameras **** ****** *** from ***** *****, ****** incorrect ********/********. ** *******, it *** ** ***** 25 *** ** *** last *** *********. **** unlocked ***** ** *****, right ****** **** **** taken ****. **** *** also ******** **** ************* a ****** ** **** it ** * ****** server.

** ********** ***** ****** up ******** **** *** the *** *** **** cameras **** *** ********** as *.*** **********. **** quadruple *** ***** **** versus *.***, ***** ***** zero *****. **** *****

** *** **** ****, we’ve *** ******* ********* in ***** * ****** feed ****** ***’* ******** for ***** ** ****** blocks. **’* ****** *** there ** ** ***** in *** ***, *** video **** *** ****** is **** ****. *’* say ** *** * local ******** ***** *** it’s ******** ** ******** sites.

**** ******* ****** ** the ******** **** ** supported ******** *** ****** out ** ***** **** becomes ********* ** *** Avigilon **** *****. *** end ** ****** ** connect ***** ** ***** just ** *** **** recorded. ** ***** **** they’re ****** ** **** us ******* ***** ***** cameras **** ****** **** sold *** *** ******** as ********** **** *** party *******.

***** **** ****** ******* analog ******* ******* *** the ****, **** ** 24 **** **** *******, random ******** ******* **** exporting *****, *** ********** treatment ** ***** ******** on *** ****** (** you **** * ****** due ** * ***** hold, *** ***’* ****** the ******** **** *** decommissioned ****** *** ***** watch ******* ******** *****).

**’** ******** ******** **** Avigilon ******** *** *** no ***** **** ***** upgraded **** ******. *’* beyond ********** **** ******** and ** ***** ** cut *** ******.

*** ****** **** *********** any ** ****?

Agree
Disagree
Informative: 3
Unhelpful
Funny
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**** ******* ** *** are *** *******?

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********* ** ****, *.*, 7.12, ** *.**. **** issues ** *** *****.

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* **** * *** of ********** **** ******** in ******* *** ****** several **** ***** ******* which ** ****** **** you ****.

*****, ** *** **** not ***** ***** ** I ***** ********* ******* this **********'* ******* ******** *** ***** ****** can *** **** *** help.

* **** **** **** of ***** ****** *** some *** ****** *****. I ***** **** ********* reviewing *** *** ******* notes *** *** *****.

** * ***** ******, you ****** ** ******* the **** ******* ** ACC ** *** *****. So ***** * ***** recommend ********* *** ***** to *** ****** ******* of *** ***** ** 7.14.2.8. *** **** ** you're ***** *** **** you ******* *** ** includes *** ******** *** ACC ******* ** *** your ******** ****** ******** will ** ******** *** which **** ******* **** of *** ****** ****** you ****.

*** **** **** *******, I ***** ********* ******* up ** **** ****** manager ** *** *** manage **** **** ******* from *** **** ** glass. *** *** **** upgrade *** *** **** camera ******** **** **** too ***** * ***** recommend.

*** *** **** **** push *** *** ****** firmware **** ** *** but * ***** ******** recommend ********* *** *** the ********.

*.*** **** ** ***'* use ** ** ** causes ***** ****** **** mobile *******, **** ****** overhead *** *** *** only *** ***** ****** software **** ******** *.***. Bandwidth **** ** *** save ***** **** ********** without *** ************* ** H.265.

***** *** *** ****** will ******* **** ****** recording ******.

**** ****** **** ** run **** *** ***** as *** *** **** features ********* *** ******, on-camera **** ******** ****** in ***, *** **** streaming. ** *** ****** all *** ***** ******* via ***** ******* ** this *** ** ***** just ****. *** *** even **** *** ******** video **** **** *** SD ***** ** *** cameras ** **** *** ONVIF ******* *.

***** **** ****** ******* analog ******* ******* *** the ****

*** **** **** * have **** ****** ******* disappear *** *** ****** tree ** **** *** analog ****** ** *** connected ** *** *******.

**** ** ** **** time *******

***** *** * ******* for **** ** * can't **** ****

****** ******** ******* **** exporting *****,

***** ******* **** ***** all *** **** ******* of *** *** *** latest *******

*** ********** ********* ** video ******** ** *** server (** *** **** a ****** *** ** a ***** ****, *** can’t ****** *** ******** from *** ************** ****** and ***** ***** ******* recorded *****).

***** *** * **** a ****/**** ***** * license ** ******** ** Avigilon ** ** *********. The **** **** ** this ** ** ***** as *** *** ******* demo ******** **** **** Avigilon *** ** ** to *** ** ***** machines **/**** *** **** to **** *** *****. We ** **** *** the **** **** ********* hardware *** *******.

**** ** * ******* if *** ***** **** more ****.

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Informative: 6
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Funny

** *******,

* **** *** *** Avigilon ******* ***** *** have ******* ****** **** Avigilon **** *******, ***** rep, *** ********.

* ***** **** ** get *** ** ***** on *** ****** ******* but **’* *** *********. IT *** ** **** each ****** ****** ** is ****** ***. ** sites *** ****** ****** multiple ******, **** ***** to ****** ***** *****. Bandwidth ** **** *** update **** ** * challenge, ***** *** ****** us ** **** ******* to ****** ** ****. With ** **** *****, this ** * ***** undertaking. * ****** **** add **** *** ****** are ********* ** ***** running *** * ********* versions ** *** ****** software, ** ******** ** the ****** ******* ******* doesn’t *** *** ****.

** *** ******* *** latest ******** ** *** cameras *** * ** use *** **** ****** Manager ** ***** **** Axis *******. *** ** the *** ******** ******* that ****** **** ******* the ****** ********.

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Informative: 1
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* **** ******* **** hundreds ** *** ***** so * ********** *** upgrade ******* ****. * also **** * ***** client ** ***** ******** of *** *** **** is *** ****** **** the **** ****** ** strange ******. ** **** be ******** **** ******* process **** ** *** PO ** ***.

***** ** **** ** a **** ** ****.

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* **** ***** * don't **** ******** ***** ACC, *** **** * read ***** **** ********, I ** ******** ** go **** ** ******. Things **** ******** ********, static/DHCP ** ******* ********, NTP/time/time **** ********** ******* servers *** *******, ***** WindowsUpdate ********* (*** **** find ** *** *** release *****), *** ***** similar *****. *** *** check *** ******* ***** logs ** *** **** recording *******? **** **** happened ** *** **** time *****? *** *** run ********* *** *** to ********* ** *** issue **** ********* **** on *** *******? *** all **** ******** *****, are *** ******* ********* unique, ***** * ******* issue? ** *** ******* have **** ****, ** you **** *** ******* enabled ** *** **? Just **** ***** ** where ** **** - good ****.

Agree: 1
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Informative: 3
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*******. *** **** ** verify **** ******** ** 100% *********** ** **** recording ******. ** *** see *** ****, **** Errors, *** ** ********? How ** **** *** and ****** *****, ** it ****? ** *** have ****-***** ********** ** place? *** **** ******* are ********* ** *** server? ** *** ********** this ******* ****** ******** servers? ****'* **** ******* utilization ******* ****?*** ******** *** ****** that ** *** ** h.265, **** ** *.***, and *******.* **** ***** *** an ***** **** ********* Support *** ** ******, simply ******* *** **** get *********.

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*'* ***** ** **** that *** *** ****** difficulties **** **** *******. I ********** *** ******** from **** ** *** other ***** **** **** may **** **** *******. I'd **** ** ***** my ********** ** ******* into ****** ** *** if ** *** ********** what's ********* ********* *** how ** *** **** you ******. ****** **** free ** ******* ** directly **** **** ********* (hopefully * ******* **** Number, **** ***********, ***), and *'** *** **** I *** **. *** can ***** ** *************.*******@*****************.***

* **** ** **** from ***.

Agree: 1
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******* ***** ** ***** is *** *** ********** site ** ********** ********** sites, **** ****** ** site *******.

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**** ** ***, ** careful ** *** ******* to *.** *** **** any *** ******* ** your ******. *** ****** release ** *.** **** cause **** ***** ** some ****** ** *** cameras *** ***** *** 20-30 ****** ********* ****. Rolled **** ** **** server **** *** ***** goes ****. ********'* **************; Changed ****** ** **** every * ****** ***** is *** * **** solution.

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Informative: 1
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*** ****** ******* ** 7.14 **** ***** **** jumps ** **** ****** of *** ******* *** there *** **-** ****** recording ****.

*** *** ****** ** doesn’t ****** ** ***-*** cameras?

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*****, *** **** ** that. ** ***** **** a *** ** ******** and *** ******* *** within * ******* ** upgrading, ******* ***** ******** and **** ****** *******.

****** **** ** *.**.*.** and ********** ** **** and ******

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Informative: 1
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* ***'* **** *** problem **** *** *** Avigilon *.**

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** ******* **** *** like ***********: "*'* *** sure ****'* **** ***** - *'** *** *** same *** ** *** and ** ** *** broken."

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Funny: 3

*** *** *** ******* someone ***** *********/*** ********, I ** ********* ** all *** ********* ** those ***** *** *******. Isn't **** **** ****** a ******* *** ******* bicycle ***** ** **?

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"Isn't **** **** ****** * ******* *** ******* ******* ***** ** **?"

*** ** ***

*** *** ******** *** some ** *** **** combos

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**** ** *** **** to ** ****** *** hard ***:

**** ******** *** ** order * *******

****** ******** *******

*** ***** ***** *** support

***** ****** ** ******* the ****** ***** *** have ** ****** *** Hikvision ******* **********.

** **** ******** *******,

******* ***** ******

** ********** ****** ****** you *** ** *********.

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Disagree: 1
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Funny: 2

**** **** (*******):

**** ******** *** ** order * ******* + Manage ******** ******* - handling *** ******* ** one? ****'* * **** changer *** **** ********* ruin ** ******* **'* business.

*** ***** ***** *** support - *** *** mean ******* ***** *** mandatory **** ******** ***/** Hik?

***** ****** ** ******* the ****** ***** *** have ** ****** *** Hikvision ******* ********** - bulk ****** ********** ** something **** ****** *** quite * *****.

** **** ******** ******* - ****, *** *** critical. *** ** **** in ****, ********.

******* ***** ****** - that's ********'* **********, ***'* it?

** ********** ****** ****** you *** ** ********* - ****'* ********'* **********, isn't **? ***** *** end-users *** ***** *** don't **** *** ********** Search. ***** *********** ***** them ** ***** ***** it?

*.*. ***'* *** ** wrong, *'* *** ******* Avigilon (* ***** ****** to ** ******). *** FUD ** * *** marketing ********.

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Disagree: 1
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*** **** *** **** any ********** **** ******** but *** **** **** an ******** *** *** most *********** *** ** install, ****** *** ******* a ******** ******.

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*******, ** ********* *** being ***** **** *** term "*******", *'* *** a ****** *******.

"****** *****" ****** ** the ***** ***.

*.*. **** **** *** excuse *** *** *** FUD *********

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***** *** * ****** speaker *** *** ****** explain **** ********** ** marketing ***?

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**** **** ***** ***** warnings:

**** ******** *** ** order * *******

****** ******** *******

*** ***** ***** *** support

* **** ****’** *** kind ** ****-******* ****’* they? ** *** ****, simply “****** ******** *******”, would **** **** **** covered *** *****.

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* **** ** ****** on * ***** ** if * **** ******** or ********* ** *******/******** I **** ** ** as ********* ** ********. Yes, * ***** **** said ****** ******** ******* vs ******* ******** ****** but *** ***** ** true ****** ***. ** you **** **** ******** do *** **** ** send **** ******/**** *********? How ***** ******** ********* from ***** *** *******? Maybe *** ** *** we ******* *** * while *** **'* **** overhead *** *** *** a ****** ***** ******** with ** ***-**-*** ********.

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"****, ***********, *** ***** (often ********* *****) ** * ********** tactic **** ** *****,*********, ****** *********, ********, polling *** *****."

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*** ** ******* ******* they **** *** * better ********** **** ** Avigilon ***-**-*** ******** **** using ********* *** ******** FUD? * *** ***** this ** **** ********* ways. **** ** *** Hikvision/Avigilon ** * ****** solution.

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* **** ****** ********* on *** ******* ** FUD, ***.

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**** ******** *** ** order * ******* / Manage ******** ******* / Two ***** ***** *** support / ***** ****** to ******* *** ****** since *** **** ** manage *** ********* ******* separately. / ** **** firmware ******* / ******* pixel ****** / ** appearance ****** ****** *** add ** *********.

**** ****** ******** ********* than ********** ************ ******* clients **** **** *** a ****** ********** **** an ******** ***-**-***, ***'* it?

*****, *'* *** ******* Avigilon *** * ******* agree ** **** ******* much ****** ********** ***** e-t-e ****** **** ** ACCHik. *******, ******** ******* is *** ***** ** "telling ****** **********".

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**** ********* *** ** had ***** *********** ******* full *** ******* *** now *** ******** ***'* afford ** **** *** 200+ *** ******* ** one ****. ** **** are ***** ** ****** over *-* *****. * don't *** * ******* with ****.

**** ** *** ***** of ******** ********** * supported ****** **** ****? If **** **** **** a ******* ** *** race *****, *** ******* the *****?

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Informative: 1
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****'* *** *** ** market *** "**** ****" VMS ***** *** ******* is *** **** *****. Any ***** ********* ***** would ** **** ***********.

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*******/******* ** * *** exaggerating, *** * ***** (as ***** ** ********) SUV **** **** * front-wheel ***** *** **** shiny (*****) ***** ****? Oh, ****, ****'* ***** popular...

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* **** ** ********* to *** *** *** poor ********** **** ********* Support *** *** *******. My **** ** ***** Chan *** * ** currently ******* ******** *******. I ***** **** ** have *** *********** ** sit **** **** *** to **** ***** *** the ****** *** **** had.

** ***** ******* *******.****@*****************.**** ***** **** ** hear *** ******** *** have *** *** *******.

Agree: 2
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Informative: 3
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Funny: 2