Arecont Multi Imagers Dropping Communication To Servers

One of our integration partners is trying to get Arecont multi imager camera to connect to a system where both Hanawa and Axis cameras are working

The camera is running the latest version of firmware

The wire shark traces show the camera sending some packets, the server receiving and sending a reply, then the Camera sending replies that never arrive.

As mentioned, The network is stable as none of the Hanawa or Axis cams are experiencing problems

Anyone have this problem and if so, how was it resolved?

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****** **** **** ******* and ** **, *** was ** ********?

**** *****? * **** a *** ** ******** with *** ******* ********, more ** **** *** other ***** ** ******. And ***, **** ****** our ********* **** ***** with ***** ******, *****'* mean ** **** **** with *** *******. **** memory, ***** **** *** problems * ***:

*) ******* ** **** h264 **** ***** ***** h.264 *** ******** ** some **********. * ** not **** ** **** is ***** ** ***** or *******, *** *** problem ***** ** **** been ***** ***** ** least ****:

*** **** ******* ******* on ******** ******* ****

*) *** ******** *****-****** ( ** ***** *** one * **** ** my *****) ***** ** drop *** *********** **** easily ** *** ******* with * ******** *** connection *** **** ** the * ******* (*.*. 4 *** *********** *** camera). ******* **** ******* streaming *** * ***** channels **** * ****** tcp (****) **********, *** this ***** ** ****** in * **** ****** connection.

*) * *** ******* problem ***** *** *** connection ******'* *******, ***'* remember *** *******, *** I *** ** ****** some ** *** *** code ** ** ** accepted * ****** ** a ****** ****, ****** than ********* **** ******** reads (** ** *** something **** ****...). * didn't ***** ** **** doing ******** ***** *****, and *** *** ******* there **** **** ******* goings-on **** ***** ****** code.

*** *** *** ** to ****, *** ** requires * *** **** work **** **** ***** cameras...

...* *** ** ****** some ** *** *** code ** ** ** accepted * ****** ** a ****** ****, ****** than ********* **** ******** reads...

*** ******* *** ***/** stack ******* ** *******? Now ****'* ***** *************!

**, **** * ****** of ***** ** **** I *** ** ******, but *******'* ** *** to ***** ** ****** with *** **+ ***** cameras * **** ** my **** *****.

* **** ***** * times ** **** **** on *** ******* ****** as *** **** ******, and **** ***** ******* keep ***** *******, *** gets *** ******* ****, Arecont ** **? * do!

*** ******** * **** here ** ****** *** and * ** ******* fed **. ** *** say *** **** **** to ** **** *************.

To ** **** ** *******, **** ** ** *** ****** ** ****** *** ******* ** *** *****. * ** **** ***** ****** ******* *** ******?

I ** **** ***** ****** ******* *** ******?

*** ** ** **********.

*** ** ** **********.

** **** ** *** ****, **** **** ** *** ****** I **** ** *******:

* **** ******* ** ** ** *** ******* *** ********* camera ************* *** ** * *** ******* **** * ********* perspective ** **********, ************, ******** ***. **** ******* **** **** with ****, **** *** **** **** *******, *** *** ******* was *** *****...

*** ***** * ****** ** **** *** ******* * **** and ** *** **** *** ****** **** *** **** ** the ******* *** ********** ****. * ****** **** ****, * do *** **** *******. *********, * ** ******** **** ** Arecont ******* ****** * ***'* **** ***** ***** *******, ***** problems ***** ** ******. * ** ********* *** **** ******** with *** ******* *** **** **** **** ** *** **** well **** ***** ***** ****?

** **** * *** ********** ***********, **** ** **** * think ******* ****** **:

**** * **** ******* *++ ********* *** ***** ** *********** designed ** **** **** ****** ***** ** *** ****** **** I ***** ** ***** ** ****** ** ***** ** ******* out ** *** ***** ******* ***** ******** ****** **** ***** the **** ** **** ******* *** ********** ***.

*** *********** ****** ** *** *********:

*) ******* ** *** ****** ***** *** ********* ********* ***** open ****** **** ******* ********* ** *** *** *.*.*******, *** ** **** ****** **** *** *** **** ** these *** ********* *** **** *** ***, ******** *** ******. The *********** ****** **** ** **** ** ******* ** *** cameras ***** *** ********* *********.

  1. *** **** **** (*********)
  2. *** **** **** (********)
  3. **** ********* ******* **** (*********)
  4. ***** **** **** (*********)

***, ******** *********** ******** *******'* ** ****** ***** ****.

*) *** *** **** ******** ***:

  1. ***** *** *.*** ********
  2. ***** ***** *** ******** *********** ********
  3. ********** ******* *** **** ********

** ** ********** *** **** ******* **** ** ***** **** Arecont ******* ***** ******** **** *** *****. *** ********* ********* do *** ***** ***** *** ********, **** *** **** ****** to *** *** ***** ********.

*) **** *** ******** ** *** **** ***** ** ***** CPUs, **** ******** ** **********. *** ***** ******** **** ********* code ********* ** *** *** ****. * **** **** **** emitted **** ******* ******* ***** *** ***** ******** ** ******** (really ****** ********). ** ********** * *** ** ****** *** decoders ** ***** ****** ********** **** *** ** ***** ******. I ** *** ***** **** ***** ** **** ****, *** you ***** ***** ******.

*) **** ***** ********* ************ ** **** ************* **********. *.*. the ***** * ********* ** (*) *** ******** ********** ** I ***** *** ******* ** *** ******** ******* *.*** ******* of ******** **** *** *** ********.

*) ** ** ******** *******, ************** ****** * *** ********** for **** ****** *** **** ******. ** ** ** ** a ** ****** *** ******** **** ********* ***** **** ** 8 ***********. ** **** ***** ****** ** ***** * *** pages ****, *** **** **** *** ******* *** ****** **** without ******** ********** *** ********. **** ** ** * *******. The ******* ****** **** * **** ***'* ****** ****, ** reboots, ****** *********** *** ******* *** **** *** *****. ***** be ****** *** * *******, *** **** ***** *********** *****. By **********, **** **** ******* *** ****** ** ********** *** connections *** *******.

*) **** **** ** * *******, ** ********* ******* **** is *****, *** ***** ****** **** ***, *** ** *** same **** **** ******* **** ** *** *******, **** *********** unexpectedly ***.

*) **** *** **** *********** ***** *** ******* ** *** camera, ***** **** ** **** ***** ******. *.*. ** *** camera ** ********* *** *****, **** ** *** **** * bit, **** ** *** **** * *** **** **** *** remaining **. **** ********* * ***** **** *** ****** ** the ****. **** *** ****** ******* **** *** ******** ** bytes *** **** * ***, **** *** *** ****...

*) ****** ****** ****** ****** ******* ********* ******, *** ***** of ****** **** *** ******. **** **** ****** ******** ** the ******, **** ***'* ****** **** ****. **** **** ** such ***** **** *** ****** *** ******** ****, *.*. **** p ****** ***** *** **** * ***** ***, **** *** quality ***. * **** **** **** **** **** ******* **** down *** ****** ***** **** ****.

*) ****** *** **** ***** ** ********** ** *** ******* over * ****** ** **** ** **** *** ****** *****. There *** ********* ******* *** ***** (*** ******* ***** ******* in **** ****) **** **** **** **** ***** **** ********** freeze ** ******.

*) *** *** *********** *** * **** *** **** **** there *** ** ******* ** ***, ** ****** ***** *** an ********** ****** ** ************* **** ***********.

** *** ****** *** *** ****** **** ****, **** ********* the ********, *** ** ********* *** ******** (*.*. ********** ***** and ***) ***** ** **** ****.

******: **** ******* *** **** ***** ** *** *** **********:*** ** **** ** ******* **** ****** **** *** ********, From * *********

****** *********** ***********. *'* not * **********, *** I **** ******** ***** the *****-****** ** *** these ****.

**** ******* ** ** a ******* ** *** getting **+ ****** *** second *** ** ** Arecont ******* ***** ***. This *** * *** camera. ******* *** *** Sony ******* ***** ***** the ****** ** ** full ***** ****. *** Sony's ***** *** * problem ***** **** *********. Bandwidth ****** *** **** been ** ***** *** it *** *** * lot ** *******.

**** ** ********** ***** as * **** ****** was ******* *** ******* on **'* *** ******* connection ****** ** *** NVR. ** *** *** seem ** **** ***** on * ******* **** other *******.

***** ********** ******** ****...

**** *** ****** ********. I **** ******** **** Arecont *** ****** * years.

***** ***** ** ********** service ***** ** ** integrator, ****** **** ******* calls **** ******* *** discussions **** ***** **** who ****** *** ****** with ***** *******, * decided ** ******* *** Arecont ******* **** **** Q3709.

** ***, ** ******** at *** **** ** Axis *** ****** *******.

*** **** ***** ****** **** *** ****** ******* **** *******, the ****** ********* *** ******* * *****, **** *** ****** sending ******* **** ***** ******.

********?