Is there anything special about Infortrend that appeals to you, besides the Gartner listing? I am surprised they are in the magic quadrant because they are a pretty niche company. And this 2013 Gartner recap indicates just that.
Also, the company's own surveillance solution description is fairly nondescript.
That said, Carl, a frequent commenter and casino end user, has used Infortrend for years in a large surveillance system.
Well besides the Gartner listing, the cost per TB very cheap 150-170$ when you purchase them with Enterprise Nearline SAS Hardrives(Infortrend Brand).I dont know how brands like Promise technology or Huawei compares in Cost/Performance.If there is anybody with reference please comment.
Also the fact that Pelco used Infortrend OEM as thier product Pelco DX8100HDDIxxxx also looks interesting.
Yes, we used Infortrend RAIDs for 7 years until we replaced our system last year. On the one hand, they are relatively cheap and perform fairly well. On the other hand, support was woefully lacking. Anytime we had a problem, we would contact U.S. Tech Support, who would have to in turn contact Taiwan Tech Support. The back and forth would often take forever to get a single question answered, if it ever was.
Also, we had trouble obtaining replacement parts after around the 4-year mark. This included power supplies and controllers. And I've heard, they've gotten even worse from a support aspect.
By the way, you might take a look at Fujitsu. I was relatively impressed with the demo they brought during our system evaluations. Though we didn't choose the vendor or the system they demonstrated it with, I would seriously consider them.