Analog PTZ Camera On Axis Q7401 Encoder Not Responding To Joystick Module - Help Needed

I need help resolving this issue with the Axis analog PTZ camera on a Q7401 encoder not responding to the joystick module. Video stream is good but no PTZ remote control.

Login to read this IPVM discussion.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

...**** ***** **** *** **** ****** *** ******...

**** *****'* **** ****** *******.

***** ****** ** ** *** ***** **-*** ******** *** *** trying ** *** ****. **** *** ********* *** ******* ****** on ** *** ******* **** **** *******?