Subscriber Discussion

Amazon Key Is A New Service That Lets Couriers Unlock Your Front Door

PS
Paul Shah
Oct 27, 2017
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Mark Jones
Oct 27, 2017

I am sure this will be popular in the beginning, but there are serious security implications.  I don't think I would ever sign up for this, but I am sure many will.

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Brian Rhodes
Oct 27, 2017
IPVMU Certified

'Digital Doormen' have been an idea for a while, but never quite caught on.  Getting courier services (ie: USPS, FedEx, UPS, etc) to support them have been a challenge in part because their respective unions have never embraced the extra interactions.

I noticed Amazon is working around that for now, excerpt from OP's link:

The one caveat is that, for now, Amazon only trusts its own delivery team to handle this work. So Amazon Key is only available in 37 cities across the US where Amazon Logistics handles the drop-off.

(1)
PS
Paul Shah
Oct 27, 2017

The attack vector changes to getting access to the Amazon app.

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Brian Rhodes
Oct 27, 2017
IPVMU Certified

I will order my archenemies like fifteen boxes of adult diapers.

(4)
UE
Undisclosed End User #1
Oct 27, 2017

They should do an aesthetically pleasing Locker instead....

(1)
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Brian Rhodes
Oct 27, 2017
IPVMU Certified

That's not a bad idea, and seemingly would void security and privacy concerns with couriers entering homes.

The locker would need to be quite large to fit even medium sized boxes though, so placement especially in tenements or apartment buildings might be another issue.

In earlier times, many US houses had in-wall vaults for milk deliveries.  Maybe an 'Amazon Door' will be a future architectural feature?

(1)
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Cary Menage
Oct 28, 2017
IPVMU Certified

At the risk of putting an entrepreneurial idea out there, I actually was considering starting a side business making custom smart lockers for people, for all carriers, not just Amazon. Have camera with analytics or simply have a one shot locking function, unlocked until opened and closed etc....

UI
Undisclosed Integrator #5
Oct 30, 2017

The apartment complexes in the DC area are moving toward a company called Parcel Pending.  It's a locker system utilized by all the delivery services. It sends you a text message with a code to retrieve your package.  They even have refrigerated solutions.  

UM
Undisclosed Manufacturer #2
Oct 27, 2017

Amazon locker didn't take off.  Now it appears they target Millennials for getting into their doors.  Seriously? 

 

 

 

UI
Undisclosed Integrator #3
Oct 27, 2017

All you have to do is turn your alarm off and lock up the dog.  Seems like a great idea to me. 

(2)
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Mark Jones
Oct 27, 2017

This has disaster written all over it.

The headline will read "Homeowner assaulted/robbed by Amazon Delivery Service"

Craigslist type problems are written all over this.

Frankly, I can't believe Bezos, who is a pretty smart guy, is having anything to do with this.  If he thinks a one-time code is an answer, then he does not read the news. 

(2)
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Sean Nelson
Oct 27, 2017
Nelly's Security

Bezos is a risk taker, this doesnt surprise me. If it doesnt take off, they will recover.

UE
Undisclosed End User #4
Oct 28, 2017

I read somewhere that Amazons drive for product launch is to grow it all out there and see what sticks. Look at the Echo and how many different form factors it comes in.  Amazon recently released an echo built into an alarm clock with a camera. 

CS
Claudia Synnatzschke
Oct 30, 2017
IPVMU Certified

I can absolutely see this taking off with Millennials. Convenience AND you get to watch it on camera and most likely post to Facebook? What could be better! Me on the other hand, not so much. Already have to worry about people stealing my car by hacking the signal and remotely unlocking it, certainly not letting them in my house that easily. Though I guess it is somewhat more secure than a keypad.

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Noah Randall
Oct 30, 2017

As a Millennial (if that's the main target market), I would never buy into this. My wife and I live in a very nice apartment and we don't even trust the maintenance staff, let alone the Amazon delivery person. If you're going to buy something that makes you that nervous to leave it on your porch, then buy it from a store.

(2)
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Brian Rhodes
Oct 30, 2017
IPVMU Certified

That's fairly pragmatic.  I live in a pretty crime-benign area anyway, but a bigger risk in terms of loss is someone stealing stuff inside my house rather than a couple packages off my porch containing comparatively trivial valued products.

(1)
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