Subscriber Discussion

Alarm.Com Video Analytics Question

SS
Scott Sheldrake
Nov 03, 2018

Has anyone used the newly released ADC (Alarm Dot Com) Video Analytics?  I tried Googling for reviews but nothing exists yet.   Last year Alarm.com bought ObjectVideo and they have just released their "advanced video analytics".  It's $1 more per account for dealers and works with the cheap plastic Vivotek OEM ADC cameras.  

Anyone who knows ADC Video will know they they have ridiculous caps on video clips (packages are 1,000 clips/month, 6,000 clips/mont etc).  To put this in perspective, a rainy day produces 2000+ clips in a single day.  ADC does not support a "rolling" 1000 clips, this is a hard cap limit.  In other words, on Sep 1st it rains and you use your 1000 clips and have no video until Sep 30th rolls around and you get refreshed!  Or you upgrade to 6000 clips/month and you get recordings for Sep 1st, 2nd, 3rd and max out on Sep 4th and go the next 26 days of September with no video. 

ADC offers an "SVR" (Stream Video Recorder) as a solution to the above clip limitation.  The SVR is just a local NVR with built-in HDD for $200 range, but it cannot be configured to record motion detection events, it simply records continuously, catapulting us back to the 80's where we all installed Time Lapse VCRs with VHS tapes.  

As a result of the clip limitation and ridiculous SVR we never offer ADC Video.  In the handful of times we have sold/installed it, every single time we ended up ripping it all out in favour of a traditiona DVR/NVR solution.  This is no exaggeration - every single time.  Our local ADC rep doesn't give a shit, and loves to argue.  He explained two points.  #1 - ADC has thousands of dealers who are very successful with ADC Video Solutions and are SUPER happy, so we are the problem.  #2 - Video Analytics are coming soon and will fix all.

Which leads me back to the original question.  ADC Video Analytics - anyone tried it?  Is it any good?

And bonus question for anyone high up with ADC - is there some reason you don't/won't listen to your customers?  This is such a simple problem to solve.  #1 - Add an unlimited clips option OR #2 - Create a "rolling" 1000 clips limitation (1st in, 1st out) OR #3 - Turn on motion recording on your SVR.

 

Thanks!

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U
Undisclosed #1
Nov 03, 2018
IPVMU Certified

Last year Alarm.com bought ObjectVideo and they have just released their "advanced video analytics".

I’m not sure OV had any video analytics left to sell, advanced or otherwise.

JH
John Honovich
Nov 04, 2018
IPVM

Scott, thanks for the detailed explanation. Very informative!

We reached out to Alarm.com last week and we are in process of setting up a call to discuss their analytics. As we have tested Alarm.com's platform previously, we do plan to test their analytics.

Btw, for others, see Alarm.com's video analytic announcement which has some pretty strong claims for performance:

Scott, finally, you mention:

It's $1 more per account for dealers and works with the cheap plastic Vivotek OEM ADC cameras.

Do I understand this correctly? Is Alarm.com only charging a dollar more per account for these analytics? That sounds implausible given the cloud costs to analyze video.

UI
Undisclosed Integrator #2
Nov 05, 2018

I am glad I am not the only one that finds the caps absurd. We have put in a couple of ADC camera systems but have been shy due to the limits.

 

We were asked to Beta the analytics but I also found it absurd to have the analytics only available on the older cameras. So we never did it

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UI
Undisclosed Integrator #3
Nov 05, 2018

 

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