Subscriber Discussion

Having Problems Accessing Illustra Cameras....

DB
Dean B
Apr 24, 2018
IPVMU Certified

Hello,

I am trying to focus/aim 22 illustra IP cams at a new install. One of which is i610LT-D111-T10A17000245 series. I can't see video via the illustra web page and I can't zoom out/in when I click on the appropriate icon. I contacted AD support and they said I needed to update Java, turn on compatibility mode, un-check something in "trusted sites". Extremely frustrating. Give me AXIS cameras anytime!! 

If someone can point me in the right direction, it would be much appreciated. 

 

 

UI
Undisclosed Integrator #1
Apr 24, 2018

You might just want to try Firefox ESR

Switch to Firefox extended support release for personal use

It sounds like NPAPI and ActiveX

(1)
DB
Dean B
Apr 24, 2018
IPVMU Certified

Thanks, I will try that tomorrow when I am at the site.

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