Can anyone assist? I am trying to connect with someone at FLIR who has field experience with the FLIR FC-344-ID and knows best practices for setting up and properly calibrating the on board analytics. I am hoping to schedule some sort of training via webinar if possible.
Subscriber Discussion
Trying To Locate Support Engineer From FLIR With Expert Knowledge Of The FC 344 ID
JH
John Honovich
May 09, 2018Jack, I just passed this on to FLIR. I'll let you know what I hear.
Jack Plunkett
May 09, 2018UI
Undisclosed Integrator #1
May 09, 2018The guy to reach is Ramon Duran as I recall.
Ramon.Duran@flir.com
Dwight Dumpert
May 09, 2018Hi Jack - We have a best practices guide posted on the web at:
http://www.flir.co.uk/uploadedFiles/Security/Solutions/Perimeter-Protection-Best-Practices.pdf
FLIR's support team would be happy to assist you. Please send your contact info with your request to this email and one of our team members will contact you. Your local FLIR Sales manager can also be a resource.
Product.thermal.support@flir.com
Thanks
Shawn Jepson
May 14, 2018There is a webinar online that walks through setting up the analytics on the FC . You can view it here:
FC-Series ID: Configuring and Calibrating Analytics
If you still have questions after watching that I would be happy to help.
Jack Plunkett
May 18, 2018Hi Shawn,
Thanks for your offer to help. We have reviewed the video and still have some questions. Are you available for a call?
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