The company that created RealPlayer is moving beyond media delivery and into the security space with a new facial recognition platform they have developed. IPVM has written about the difficulties of FST, another face rec software provider that ...
By Dan Gelinas - 11 days ago
Navigating the world of system specifications and bidding work can be complex and confusing, but a standard format exists, and understanding it greatly helps integrators respond and win bids. We purchased the 2018 version of CSI's MasterFormat, t...
By Brian Rhodes - 26 days ago
Heavy housings, cumbersome brackets, heavy ladders required, and tricky field of view requirements will cause difficulties no matter the camera manufacturer, because of the install location or complexity of the camera technology. This continues I...
By Sean Patton - about 1 month ago
5 key areas of improvement and 1 clear wanted support feature were voiced by 140+ integrator responses to: What improvement in manufacturer technical support would you most like to see? This compliments our Best Manufacturer Technical Suppor...
By IPVM Team - about 2 months ago
The smart ones are the hundred people who flew to Denver and spent $500+ on a 1.5-day conference featuring Dahua as a 'cyber responsible partner', as PSA President Bill Bozeman declared: The rest of you, well... A few problems here: Theater ...
By John Honovich - 2 months ago
4 clear worst features for installing were identified by 140+ integrator respondents to: What feature(s) make a camera hard to install? The following features were mentioned many times in the responses: Camera Pigtails / Cable Whips Manu...
By Sean Patton - 2 months ago
Camera installation is the most fundamental and common task for video security technicians. Because of this, camera manufacturers market their products as easier and quicker to install versus the competition, in addition to the quality images they...
By IPVM Team - 2 months ago
New IPVM integrator statistics show that IP camera DoA rates have declined with zero dead on arrival units for many integrators and effectively zero for many more, a decline from 2015 reported failure rates.
By IPVM Team - 2 months ago
The old saying "If It Ain't Broke, Don't Fix It" does not apply here. New IPVM statistics show that 60% of cameras that are replaced still work but are upgraded to newer and better technology. We asked if cameras were replaced because of planned ...
By IPVM Team - 3 months ago
Exacq had been a long-term favorite of integrators, but since their 2014 Tyco acquisition, Exacq has fallen in IPVM integrator studies (though still one of the favorite VMSes). Most recently, Exacq suffered significant integrator complaints in I...
By John Honovich - 3 months ago
While 5 manufacturers made the worst technical support 2018 list, only 3 stood out as providing the best technical support to 190+ integrators in new IPVM results. These integrators answered: In the past year, what manufacturer has provided you...
By IPVM Team - 3 months ago
5 manufacturers stood out as providing the worst technical support to 190+ integrators in new IPVM results. These integrators answered: In the past year, what manufacturer has provided you the worst technical support? Why? Across these ma...
By IPVM Team - 3 months ago
150 integrators told IPVM: What are the top benefits of going to trade shows? The clear top 2 responses in order: (1) Networking (2) New Products The most notable answer not given was education, something that trade shows routinely mark...
By IPVM Team - 3 months ago
Maintaining accurate notes and documentation from field technicans is a difficult and important task for a security integrator operation. Keeping technicians, service managers, and salespeople aware of conversations and site visits can increase cu...
By IPVM Team - 3 months ago
150+ integrators answered: Which manufacturer, when offered by rival integrators, is toughest to compete against? Why? The overwhelming trend from integrators was low-cost products and, in particular, Hikvision. In this note, we examine t...
By IPVM Team - 3 months ago
Are websites important? Still quite a number of integrators have no websites. New IPVM statistics show that nearly half of all integrators find a website to be not very important in terms of sales and generating business. But nearly a third of i...
By John Honovich - 3 months ago
Genetec and low price are not two terms frequently found together. However, in a surprising and controversial move, Genetec has won a Panama Canal project beating out all dealer / distributor bidders with a direct low-cost entry. In this note, ...
By IPVM Team - 4 months ago
150+ Integrators told IPVM "What is your favorite access control management software/system? Why? Unlike the 2016 access favorites where a group of favored manufacturers was close, in 2018, a single manufacturer pulled ahead to be the clear lea...
By Brian Rhodes - 4 months ago
Digifort, a Brazilian company, has a strong presense in their home country. In a crowded and mature Enterprise VMS market, will they be able to gain market share in Asia and North America against much larger incumbents such as Genetec, Hikvision, ...
By Sean Patton - 4 months ago
Biometrics are on the rise, or at least integrator opposition to them is declining, according to new IPVM integrator statistics. Almost half of integrators listed 'fingerprints' as their preferred biometric. Notably, while the second place ans...
By Brian Rhodes - 4 months ago
Running one's access control system on a converged network, with one's computers and phones, can save money. On the other hand, hand, doing so can present a security risk as well as increase troubleshooting challenges. On the video side, more tha...
By Sean Patton - 4 months ago
150+ integrators told IPVM how often they clean cameras on customer's sites and why. Inside we examine their answers and break down feedback into key themes. Cleaning Upon Request The most common response to 'How often do you clean cameras?'...
By Brian Rhodes - 4 months ago
Three access control providers stood out as providing the most problems for integrators. In this report, we analyze the answers to: "In the past year, what is the worst access control management software/system you have dealt with? Why?" ...
By Brian Rhodes - 4 months ago
ISC West 2018 had strong attendance, modest overall new products, and a surge in Artificial Intelligence marketing. First, here are 20+ manufacturer booth videos, to give you a feel for the show's displays: Inside this report, we examine the b...
By IPVM Team - 4 months ago
The European Union’s General Data Protection Regulation (GDPR) comes into force on May 25, but there is much confusion and no clear guidelines on exactly how these new regulations will impact the video surveillance industry. We have compiled th...
By Charles Rollet - 4 months ago
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