150+ integrators told IPVM how often they clean cameras on customer's sites and why. Inside we examine their answers and break down feedback into key themes. Cleaning Upon Request The most common response to 'How often do you clean cameras?'...
By Brian Rhodes - 1 day ago
Three access control providers stood out as providing the most problems for integrators. In this report, we analyze the answers to: "In the past year, what is the worst access control management software/system you have dealt with? Why?" ...
By Brian Rhodes - 1 day ago
ISC West 2018 had strong attendance, modest overall new products, and a surge in Artificial Intelligence marketing. First, here are 20+ manufacturer booth videos, to give you a feel for the show's displays: Inside this report, we examine the b...
By IPVM Team - 3 days ago
The European Union’s General Data Protection Regulation (GDPR) comes into force on May 25, but there is much confusion and no clear guidelines on exactly how these new regulations will impact the video surveillance industry. We have compiled th...
By Charles Rollet - 7 days ago
Video analytics is one of the biggest trends in 2018, driven by marketing for Artificial Intelligence and Deep Learning. But what do integrators actually use right now? In our 4th edition of this series (see 2011, 2014 and 2016 results), IPVM ...
By John Honovich - 17 days ago
Getting prompt and appropriate information on vulnerabilities is important for integrators and end users to ensure that their systems are best protected and updated against exploits. But who should disclose this? Cybersecurity researcher, Bashis,...
By John Honovich - 20 days ago
Audio is more widely available and easier to use than ever, with many IP cameras building audio in and often making integration as simple as toggling a button. But how widely is audio used? There still remain many legal and privacy concerns about...
By Brian Rhodes - 22 days ago
We received 150+ responses from integrators when we asked them "What is the biggest problem you face when selling electronic access control? Why?". In order, these were the top problems cited: Too expensive Too little customer knowledge Too c...
By Sean Patton - 27 days ago
In this 2018 access integrator statistics result, which credential type holds the favored spot to unlock access doors? More than 150 integrators told us their preferred credential format, their answers from options including: 125 kHz 13.56 Mh...
By Brian Rhodes - 28 days ago
Maintaining accounts and customer satisfaction often depends on the effectiveness of responding to issues. Keeping an integrator's support requirements, warranty information, and field assets organized fall upon its support ticketing and help desk...
By Sean Patton - about 1 month ago
ADT's CEO told investors that, 'in baseball terms', ADT was batting 5 for 5. But investors told ADT's CEO, 'in baseball terms', that he was being demoted to Triple-A. Just 2 weeks after ADT lost a billion in market cap in the wake of the Amazo...
By John Honovich - about 1 month ago
Pack your bags? 'Closer than you think'? Well, a non-stop flight from NYC to Shanghai is 15 hours plus another 100 miles to Hangzhou (Dahua/Hikvision/Uniview HQ), if that is closer than what you thought. A new joint promotion by US distributor...
By John Honovich - about 1 month ago
Electronic lock manufacturing is dominated by 3 conglomerates (alphabetically) Allegion, Assa and Dormakaba holding numerous electronic lock brands. But which do integrators most prefer? In this report, we rank the 3 conglomerates, examine which ...
By Brian Rhodes - about 1 month ago
A number of major moves in integrator's favorite camera rankings for 2018: Two manufacturers make major moves up One major manufacturer moves down Two of the three mega Chinese manufacturers did not make the favorites This is the companion...
By IPVM Team - about 1 month ago
Video analytics is hot again (one of the top 2 trends going into this year), this time driven by deep learning and artificial intelligence. But, how much of video analytics are actually being used today? 200+ integrators told IPVM how often they...
By IPVM Team - about 1 month ago
ONVIF has long 'won' the standards battle for video surveillance. But has the now 10-year-old ONVIF 'won' vs direct integrations? Undoubtedly, ONVIF has very wide support, with 9,496 (and counting) conformant products. However, most VMS and recor...
By Sean Patton - about 2 months ago
Web browsers are commonly needed to configure IP cameras and other physical security components. So security integrators do not just use them for 'browsing the web'. For overall Internet users, Google Chrome is most commonly used, with IE very lo...
By Sean Patton - about 2 months ago
In our most recent statistics series, over 150 integrators told IPVM the most common problem their customers have with their video systems. Interestingly, common root causes emerged across integrator sizes or geograhic locations. Inside, we gathe...
By Brian Rhodes - about 2 months ago
Who is the camera manufacturer integrators have had the worst experience within the past year? 200+ integrators told us. Here are some possibilities, alphabetically ordered: Arecont: the 3-time defending champion, winner of the 2011, 2014 an...
By IPVM Team - about 2 months ago
What application do integrators use the most to issue sales quotes? Nothing? Spreadsheet? MS Project? Online software? Of the many offerings out there, which one has the interest of security companies? 150+ integrators told IPVM what they softw...
By Brian Rhodes - about 2 months ago
Many integrators have standardized on AutoCAD for camera layouts but new users may be overwhelmed by its learning curve. Microsoft's Visio Professional offers many of AutoCAD's core functions in an easier to use drag and drop package. In this rep...
By IPVM Team - about 2 months ago
How common and how much healthcare coverage is typically provided by security companies? 150+ integrators explained how their companies provide the benefits, and whether or not they are happy with how it is going. Inside, we examine IPVM member f...
By Brian Rhodes - about 2 months ago
Change orders are a common element in project sales. Sometimes they are a necessity and appropriate ways to deal with arising issues, but sometimes contractors abuse them to make profits at the expense of the customer and rival contractors. Why C...
By IPVM Team - about 2 months ago
What aspect ratio do security integrators prefer? The 'standard' 4:3 or the 'wide' 16:9 one? 100+ integrators told us what they preferred, with a dominating winner. In this note, we examine why integrators so strongly prefer 16:9, why they do ...
By IPVM Team - 2 months ago
Security projects routinely encounter issues that jeopardize deadlines, create confusion, and shrink profits. Unfortunately, there are common culprits that routinely affect integrators during projects, and recognizing them early can help avoiding ...
By Brian Rhodes - 2 months ago
