End users (122)

Displaying 'End Users' tags 76 - 100 of 122 in total

Stopping End Users from Shopping Quotes

Nothing is more frustrating to an integrator than spending dozens of hours preparing a design / sales proposal and then having the end user take it and shop it to the integrator's competitors. This practice is increasing, fueled by the ease of sha...

By John Honovich - about 8 years ago

Recorders Integrating with Other Recorders

Try having one manufacturer's VMS integrate another manufacturer's VMS, DVR or NVR. The results are likely to be disappointing. While integrating different manufacturer's cameras to a VMS is increasingly simple, integrating different recorders int...

By John Honovich - about 8 years ago

Proximity Card Vulnerabilities

Even though it is the most common credential in access control today, proximity cards face notable security problems. The effort to move end users to newer card technologies is no accident; technology vendors are not only trying to sell new reader...

By Brian Rhodes - about 8 years ago

How End Users Purchase Maintenance - Stats

If end users had their druthers, security systems would never stop working. However, like any complex system, pieces break and things need periodic adjustment. How do end users prefer to buy maintenance services for surveillance equipment? We aske...

By Brian Rhodes - about 8 years ago

How Do End Users Monitor Surveillance?

How actively are surveillance systems monitored? Do end users prefer to passively use surveillance for recording activity, or do they actively monitor surveillance video so they can respond in real time? We asked a group of globally distributed en...

By Brian Rhodes - about 8 years ago

End User Video Analytic Adoption

While analytics have a bad reputation, are security operators using them? In a new end user survey, we asked "Do You Use any Intelligent Video Analytics (virtual tripwire, people counting) currently?" and then requested they explain why they did o...

By Brian Rhodes - about 8 years ago

Declining Margins 1 Hour Recorded Video

Declining margins are a huge issue for integrators. With pressure from Internet sales rising, a key driver of integrator profitability is being torn away. How should integrators deal with this? How will this impact manufacturers and end users? On...

By John Honovich - about 8 years ago

IT vs Security: Surveillance 'Ownership' Stats

Who calls the shots when it comes to video surveillance? Given the close proximity of the system to several distinct departments, we were curious to see has ultimate 'ownership' of end user's surveillance systems and equipment. We reveal and analy...

By Brian Rhodes - about 8 years ago

Should Smart Integrators Lead with Access Control?

Video gets all the hype but should savvy integrators lead with access control instead? Recently, some integrator members advocated this as a strategy to overcome the ongoing challenges in the video market. In this note, we examine why this is bein...

By Brian Rhodes - about 8 years ago

Considerations for Neighborhood Surveillance Systems

With many US cities reducing police forces, neighborhoods are left to fill in the gaps. As surveillance technology advances, and with increased pressures, more neighborhoods are looking at deploying their own surveillance systems. However, this ca...

By Brian Rhodes - about 8 years ago

Where End User Purchase Surveillance - Stats

One of the biggest decisions surveillance end users make is how to buy their systems. Traditionally, integrators were the primary source but aggressive distributors and internet buying have opened up other options. In this note, we examine the res...

By Brian Rhodes - about 8 years ago

ROI of Video Surveillance Made Easy

"It's just an expense" and "it's a damn cost center" are two big negative perceptions that make it hard to justify purchasing surveillance systems. To overcome this, often buyers want to prove the Return on Investment (ROI) of a system. In this no...

By John Honovich - about 8 years ago

Lifespan of Video Surveillance Systems

How long it takes for a surveillance system to be replaced has a huge impact on adopting new products or technologies. Like cars, security users do not buy a new surveillance system every month or even every year. Indeed, systems are clearly only ...

By Brian Rhodes - about 8 years ago

End User IP and MP Adoption Rates

How are end users adopting IP and MP cameras? In a recent survey of 60 end users, we asked them if they were using these types of cameras and, if so, when did they start using them. This note shares charts, our analysis and quotes from end users e...

By Brian Rhodes - about 8 years ago

Top 3 End User VMS Complaints

What do end users most dislike about VMS systems? What are the real hot button that make or break customer satisfaction? We wanted to discover the top drivers and did so in our Spring 2012 survey by asking integrators the following question: Ou...

By Ethan Ace - over 8 years ago

Restricting Resales of Cameras Important to Integrators

Do integrators care if the products they deploy have restricted resale availability? How important is it to them? What impact might this have on end users? In this note, we review our survey results that dig into this often heated topic. Overview...

By Brian Rhodes - over 8 years ago

Lowe's Selling Alarms Direct

Should RMR junkies start worrying? Home improvement giant Lowe's is entering the home automation and security market, selling equipment directly to users in-store, with low-cost or free monitoring services. In this note, we overview the offering a...

By Ethan Ace - over 8 years ago

Should Manufacturers Write A&E Specs?

Users depend on architects and engineers (A&Es) to design buildings that best meet their needs. However, many A&Es use specifications from door hardware manufacturers that give away specification writing 'services' for free, raising concer...

By Brian Rhodes - over 8 years ago

Effective End User Training

Properly coordinating end user training is a key consideration of successful projects. It is important to recognize that a world class system installed in a flawless manner can be perceived as second rate if the end user is not adequately instruct...

By Brian Rhodes - over 8 years ago

Milestone's New Support Take 2

Controversy swelled around our recent report about Milestone's 'unprecedented' support charges. Now, as the plan is implemented, Milestone has clarified their approach, providing IPVM with additional details on this new support structure including...

By Brian Rhodes - over 8 years ago

Markups / Margins Tutorial

How much an integrator marks up a product when they sell it to a customer has a big impact on both the total end user cost and the profitability of the integrator. Equally importantly, markups have been going down significantly over the last decad...

By John Honovich - over 8 years ago

Video Surveillance / Access Control Integration Guide

One of the most desired high end security system features is integrating video surveillance and electronic access control systems. In this report, we detail the issues involved and the reasons why real world integrators choose to avoid or deploy s...

By Brian Rhodes - over 8 years ago

Top 4 End User Surveillance Complaints

In our latest integrator survey, we asked "What are end users most common complaints about their surveillance systems?" as integrators often hear unfiltered feedback from them. Since it is difficult to describe specific performance and experience ...

By Brian Rhodes - over 8 years ago

The Education Excuse

The worst and most common excuse in video surveillance is that lack of education is holding back sales. This seemingly happens with every new technology - IP cameras, video analytics, now HDcctv, they all harp on how 'the market needs more educati...

By John Honovich - over 8 years ago

Mobotix Partner Program Changes Examined

In September 2011, Mobotix announced a new partner program that shifts the company's channel approach in favor of stronger protection of dealer/integrators and decreased direct availability of their products online. In this note, we examine the ch...

By John Honovich - almost 9 years ago

Displaying 'End Users' tags 76 - 100 of 122 in total