VMS/VSaaS Management Guide

By Sean Patton, Published Jul 12, 2021, 10:43am EDT

This 30-page guide provides an in-depth explanation of managing VMS and VSaaS systems.

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This is part 3 of our upcoming VMS / VSaaS Course, starting in the fall.

VMS / VSaaS Management Overview

The function of a VMS / VSaaS is to manage the following fundamental aspects:

  • Who can view live and/or recorded video?
  • What cameras are connected to the system?
  • What servers are used to host cameras and record video?
  • Where is the video recorded?
  • What task(s) can users perform?
  • What events or actions need to alert users?
  • What applications are used to notify users of alerts?

Each one of those functions has multiple variables or options based on the VMS / VSaaS, we explain the most common features inside.

VMS ************ / ****** *********

***** *** ******** ************ that *** ************* ********* on *********, ***** ******* 2 ******** *********; ****** or ******. ****** ******** is ******* ** *** system, ********* **** ************* such ******* *********. ****** ********, *************, is ********* ** ********* at *** **** ** the ****** *** ** used ** **** ***** and ****** *******. **** client ******** ** ********* referred ** ** * "thick ******" ***********.

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** ****, *** *** average ******, ***** *** typically **** ****** ********* installed **** *******. ********** client ******** ** ** different **** *** ******** application ** ** ********* system. *******, *** **** and ********** ** *** client ******** **** ******, which ***** ****** ******* packages ***** **** ~***** to **** ***:

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**** **** ***** **** installation **** *** *** clients ** ********* ******** clients *** ***** **** under * ****** ** over ** *******.

***** **** ******** ***** web ******* ***** ** not ******* ************, *** the ******** ** **** typically ***** **** ************* than ***** *******.

VSaaS ************ / ****** **********

******* ****** ***** ** a **** ********* ** VSaaS **** ***** ** all/most ** *** ***** management ******** ** ** the *****.

************, **** ******* ******** use *** *******, ***** do *** **** ********** and *** ******** ************* in *** *****. **** can **** *********** ****, depending ** *** ****** of ****** ********* **** connect ** *** ******, as ***** ****** ******** does *** **** ** be *******.

*******, **** ******* ***** thick ******* ***** ********* support **** ******* ******** (e.g. ******* *** ******), and **** ** ** installed *** ******* ********* to *****.

Single ****** ** ******** *******

**** ***** *** * dedicated ****** ******** *** system **********, ***** ****** use * ****** ****** for ********** *** **********:

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*** ********** ** * single ****** *** **** having * *********** ** install, ******, ******, *** configure. *******, * **** interface **** ***** **** for ******* **** *** searching *** *****, *** not ** ********* *** configuring *** ******** *** VMS.

******* ** ****, **** VMSes (*.*. *********) *** a ********** ****** **** an ********* **** ** much ********* **** *** video ********** *********:

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** ******* ******** *** web *******, ************ *** system **********, **** ***** have * ****** ****** or ** ***** ******.

User **********

***** *** ***** ****** what ***** **** ****** to *** ******. ***** are **** ******** ******* with ***** ********* *** passwords, **** * ******* master ** ************* ******* used *** ******* *****:

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********** ****** (**** ******* per ******) ******* *** highest ***** ** ******** and **** ********, *******, even ** ****, ****** logins *** ********** *****, who *** ***** * monitoring ** ** ***** common.

***** ******* ** ** users ** **** **** on ********** **** ***********, most *****/***** ******* **** Groups *** *****, ***** eliminates ********** *********** *** should ******** ************* ******.

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User ******

**** ****** ******* ******** users ***** **** ******** permissions *** ****/******** ******* and *************.***/******* ******** ***** ***-******* user ****** **** ***-******* privileges ** ***** ****** to *** ***** ******* by ****** ******* **** information.

*******,**** *****, ************ ***** included **** ***-**** ****, do *** ***** ***-******* groups *** ******* *** administrator ** ****** ****.

User ********** *********** (****/***/****)

***** ******** ******* *********** to * ******* ****** Active ********* ** ****** users' ******** *** **** them ****** ** *** VMS. **** ***** *** administrators **** ** ******** the ********** ** ******** the **** **** ** multiple ************. ***********, ** allows *** **** ** remember * ****** ******** for ****** *** *** for *******.

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******* ******* *** *********** on *** ********, **** do *** ******** ******* traditional **-******** ******* ****** Directory ***********, *** ************ support *****-***** ****** ****-** integrations **** *********, ******, okta, *** ****** ***** SAML *.* *** *.* protocols:

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2-Factor / *****-****** **************

******* ***** ******* *-****** or *****-****** ************** ** they *** ******** ******** applications, ***** ** ** an ******** ******* *** VMSes.

*-****** ************** ******** ** additional ***** ** ******** by ********* * ********* one-time ******** ** ******** to *** ******** *** password ** *** ** to *** ******. **** VSaaS **** * ******** integrated ************** ******* **** sends * **** ** email **** *** ********:

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***** ****** *** **** support ***-***** ************** **** as****** *************, ** ************** ******** with * ****** ****-** service.

***** *-****** ************** ********* the *********** ** ***** logins ******* *****, ** only *** **** **** receive ** **** ****** to *** ***-**** ****. However, ** **** *** or **** ***** ** logging **** *** ****** to **** *****, ***** could ** ** ***** for **** *****. ********, when ***** ****** ***** numbers ** ****** *******, there ** ** ***** layer ** ********** ** confirm **** *** ****'* authentication ******* ******* *** new ***** ****** ** device, ***** ** ******** the ****'* *** ********.

Permissions / **********

***/***** *********** (** **********) control ***** *********** ********* users *** **** ** access ** *** ******. Permissions *** ******** ******* per **** ** *****.

******************** *** ******* ******* will **** ****** ***** VMS/VSaaSes. ************, **** ***/***** may ****** ******* ********** together; *** *******, ** a **** *** ****** to ***, **** **** have ****** ** **** a ****** **** ** default; ** ** * user *** **** ******** video **** * ******, they *** **** **** video.

*********** *** ***** *** with * ********** ******** per *********/****:

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*******, **** ******* *** have ******** ****** ** complexity *** ****** *********** with ******** ********** ** denial ** ***********:

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***** ********** ****** ** complexity *** ******* **** granularity *** **** ***** users ***/*** *** ******* to ******* ** *** client, *** ******* *********** setup *** *******, ******** to ***** **********.

*********, ***/***** *********** *** organized **** ********* ********** (e.g. ******* ***** ** searching ***** ***********):

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*****

***** *** ******* ** User ******, ** **** are ******** **** ** manage *********** ** *** system *** ******** *****. However, ** ********, *********** defined ** ***** *** applied ** ******** **** Groups. ** ****, ***** offer ** ****** ** configure * ****** ** recognize *** *********** ** an ************ ******* ****-***** operational ****** (*.*. ** vs ********) *** ******** groups (*.*. ** *** Security *****).

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*** *** *****/******* **** Roles *********** **** **** Groups, *** ******* *** or *** *****, **** a ****** ***** ** permissions, ***** ******* ************* complexity. *******, **** *****, complex ******** *************, **** creates ****** **** ***********.

*** ****, * **** for ********* ******** **** viewing **** *** ** created *** ******** ** 2 ********* ****** **** can **** * ********* sets ** *******.

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*** *******, * *****-****** University *** **** ******** User ****** **** ******* privileges ** *** ******** for **** *** ******** viewing, *** **** ****** to ********* ******* *** each ******.

*********

** ***/*******, ********* *** commonly ******** *** *********** alarm ************* *** **** login. *** *******, ****** login *** * ***** employee *** ** ******* to ******** *****.

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****, ************* *** ** limited ** ******** ****** at ******* ****/***** ********* on *** ****'* ****************:

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******* ** ********* ********, the *********** ** **** tasks ** ************* *** be ******** ****** ****** with ********* ***/*******. ********, depending ** *** ********** of *** ************* **** can ******* *********** ********** setup **** ** *** VMS/VSaaS.

******* ***** *** ** different ********** *** ********* depending ** *** **** of *** ** ****, schedules **** ************ **** for ******* ************. **** is **** ******** **** in **** ** ******* costs **** ********* *************.

*** *******, * ****** may ****** ************ ****** business *****, *** **** record ****** *** ****** outside ** **** ********:

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User ****

***/******* **** **** ** actions ** **** ****, which ** ******** ** audit *** ********** ********* (e.g. ****** *****, ******* in, ********* *** *****).

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*** ******* **** ****, and **** ***** ******* logging **** ******* ****** (e.g. *** **/***, ******* updates), ** **** ******* space:

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*******, ******* **** *** typically ****** **** *****, the ******* **** ** minimal, ****** * ****** has ******** ** ********* of ***** ********** ********* of ***** **************.

**** *** **** *** provided ** *********** ** non-descriptive **** *****, ***** may ** ****** *** manufacturer *******, *** *** help * ********** ** end-user ********** ** ************:

************, ******* ***** ***** accounts ** *** * generic '*****' *******, **** make ******* ************* **** useful **** ******* ** identify *** ******** * sensitive ***** **** ** changed * ******'* ********* configuration.

Hardware **********

* ******** ********** **** for ***/******* ** ******** configuring *** ********** *** hardware (*******, *******) **** makes ** *** **** of *** ******.

*******

****** ********** ******** ******** a **** ***** ** tasks, **** ****** *******, configuring ******* **********/** *********, hard ***** ********* *** recording *******, *** ******** system *********:

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*******, ****** ********** ***** will **** ****** **** on-premise *******, **** ***-**** NVRs ***** ********* ******* configuration, *** ******** ***** VMSes ********* ************* ****.

******* **** ******* **** use ****** ******* **** no **-******* ******** ***** than *******, **** ** not ******** ******* *********** server ***** ** *************. For ***** **** **** on-premise **********, ********** ** typically ******* ** *********** Internet ***********.

Multi-Server **********

******* **** ******* **** more **** * ****** server, *** ********* ***** managing ****** ** ********* of ******* **** * single *****:

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*******, *****-****** ********** *** be ******* ** ********** level, ******-**** ******** ** the ***. ******* *** inherently *****-******, ** *********** management ** ** *** cloud, ***** ******** ** all ** ***'* *******.

*** *****, ********** ******** services ** * ********** appliance ** ******** ******** that **** ** * router ******* ***** *** recorders, *********** *********** **** management. *** ******** ** the **** ** **** is ******** * ****** point ** ******* *** the ***** ****** ** the ******/********** ****** ** offline ** ***********.

VMS **********

* ***** ****** ** VMSes ***** * *****-****** management ******* ****** "**********", which ****** ******* ****** to ********* ****** ********* systems (*.*., ******* *** the ****** **********) **** the **** ************'* *****. Similar ** *****-****** **********, VSaaSes ***** ********** ************* as * ******* ** having ****** ********** *********** in *** *****.

**** ** *** ******** available *** ********* ******** additional ********/****, *** ****** single ****-** ***** *********** to ******** *******, *** often *** ********** ** opened/closed *********** **** ****** (e.g. ******** *********, ******* events, ********* **********).

Recorder ******* **********

******** ******* ******** *********** to *******, ****** ***** the ***** ** ****** and *** **** ** is ******.

******* ***** ** ********* in *** ******* ****** drives, *** **** ********** of *** ***** ** record ** **** ****** how *** *** **** operate. ***** ********* ******* recording ** ******** *********, including ******* ** ******** storage:

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**** ***** **** ***** the ****** ** ****** video ** * ****** storage ********, *** ****** retention ** ******** ** the ********'* ******* ******* fails:

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***** ********* ********** ** typically **** ******* ******* storage *********, ******, *** backups *** ************* ********** and ********** ** *** VSaaS ********.

******* ***/***** ********* ******** **** *******.

*******

****** *****, *************, *** maintenance *** *** **** common ***** **** ******** a ************ ******.

***** *** ****** ********** features ****** ** **** VMSes, ********* *********** *** adding *******, ********* ****** settings, ****** ****** **********, firmware **********, ****** ***** reports, *** ****** *********** tools.

Camera *********

****** ********* *** ****** cameras ** * ***/***** are *** ***** ***** to ******** * ******. The ******* ****** ********** for ***** *** *****, primarily ** *** ***** supports *** ***** *******.

*** ****** ********* / Adding

*** ***** (*** ***** supporting *** ***** ******* with ** *********) ** is ********* * ****-********* process **** ***** *** any ******* **** *** online *** ******* *** a **********:

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*******, ******* ********* ********* may *** ****** **** depending ** *** ***/***** and *******, ****** ****** and ****** ***** **** be ****. **** **********, a **** **** *** password *** ******** ** add *** ****** ** the ***/*****.

***** ********* / ******

******* ******** **** "*****-****" capabilities ** ***** ********, connecting *******, *** ********** to ***** ******* ************* when **** *** ******* into ** ******** **********.

*******, **** ***** ******* the ********* ** ******** take * ******* ** a ** **** **** the ************'* ****** ***, or ***** ** * serial ****** ** ******** the ****** **** ***** cloud:

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************, ** ***** *****, because **** ******* ******* 3rd ***** *******, **** offer ****** ********* ***** similar ** ***** ***** in *********** *****.

Camera ********

***/******* ******* ********* ****** settings ** ******** ******* configuration (**********, ***** ****, compression), ***** ** ******** for ****** ***********, ***** on *** ****** ************* for ********* *** ******* requirements.

*** ******** ** *** VMS/VSaaS *** ************ **** the ****** ** **** multiple ******* *** ** configured **** * ****** interface:

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*** ********* ******** *** options **** **** **** each ***/***** *** ****** manufacturer, ********* ** *** feature ** *** ******, and ***** ** ****** integration *** *** ******:

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******* ******** ****** ***** camera ********, ** ** effort ** ******** *** interface *** **** **********, but ***** *** ********** that ***** ********** ******** options:

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Camera ****** **********

******* ***/******* *** **** effective **** ******* *** connected *** *********, ****** health ********** ***** ******* a ******** ********.

***** ***** ********* *** be ********** ** **** out ***** ******** ** a ****** ** ******* or *** *********, ************, some ***** ******/******* ****** status ******* **** *** be ********* ** ****-****:

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*** ****** * *** is *** **** ********* it *** ** ** monitor ****** ******, ***** inaccurate *****-******** ****** ******* alerts *** **** ** support ***** ******** ****.

******* ******** ***** * "dashboard" **** *** ************** which ******** ******/******* ******, camera ********** ** ***** image ******, *** ***** status *********** *** *** connected *******:

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Camera ***********

**** ******* **** ** are *******, ***** **** to ************* ********* ********** from *** *** ****** with ***** ** *** failed ****** ** * significant *******-**-**** ******* *** users. ******* ****, * user ***** **** ** remember ** ****** * different ******* ***** ************* an ********, ***** ***** result ** ****** ******** or **** ****.

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************, ****** *********** ***** automatically **** *** ************* of ******** **** *** previously ********* ****** ** the *** ****** ** a ******* **** *** service ***********/**********. *******, ****** replacement ** **** ****** in **********-******* *****.

Firmware **********

******** ****** ******** ** important ******* ***** **** a ***/***** *****-****** *** as ***** ******* ****** more ******, ** ******* that ********* *** **-**-**** and ******** ** ********. The ******* ****** *** end-to-end ******* ** ***** that *** ********** *** party *******.

***/***** **** *** ***** Cameras

*** ***/******* ***** *** party *******, ******** ******** are ********* * ****** process:

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********, ******** *** ***** camera ******** ******* * VMS/VSaaS ** ********** *** often ******** ***** * standalone****** ************* *********** *** ****** ************.

***-**-*** ***/*******

***/******* ********* ************* ******** of ***** *** *******, without ***** ** ****** from *****:

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*******, ***-********* ******* *** only ** ************* ******* when *** ****** ** is ********* ** ** updated (********* ** ****** cycles), ***** ***** ******* often ******* ****** ** monthly *******.

Events *** *******

***/******* *** ******** ********/********* of ****** *** ****, created ** ******** ******** (server, ******) ******, ******** configuration, *********, *********, ******* connectivity, *** ******:

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***** ****** *** ********* logged *** *** ** manually ******** *** ******** purposes. *******, ** **** instances, * **** **** want * ******** ****** to ****** **** ** event ** *********. *** actions **** *** ** triggered **** ****** *** different ***/*******.

*** *******, **** * camera ******** ******* * person, **** * ************ on *** *******:

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**** *****-**-****** ******* *** be **** ****** ** automating ****** ***** *** proactively ********** *** ****** for ****** ********, ** security *******. *******, ******* of *** ********** ** some *****, *** ****** and/or ******* ***** *** not ** ******* *******, and ******* ********* ******* or *****-***-***** ** ********* properly:

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*************

***/***** ****** ***** * fundamental ***** ** *************; Internal ******-*****, *** ******** (email/SMS/3rd ***** ***). ************* are ********* ********* ***** on ****** **** *** critical ** * ****, as ****, ************* **** vary ****** *** ******.

******** *************

*** **** ****** ************* are ***** **** ** a ***/***** ****** ****. VMS/VSaaSes ********* ***** ********* which ****** **** ************* to ***** ************:

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*** **** ** ******* on ******** ************* ** that *** ********* **** typically **** ** ****** into *** *********** ** receive *** ************. *******, some ***/***** ****** **** support ************ ****** **** if *** **** **** not **** *** *** open.

******** *************

******* ***** *** *** always ******* * ***/***** application, ******** ************* *** useful *** ******** ****** of *** ******. ***** is *** **** ******** supported ******, ******** ***/**** messages *** ** *********.

***** ************* **** ***** include ******* ** *** triggering *****, **** *** time *****, *** * snapshot ** *** ***** from *** ******, ** a ****** ********* *** event (*.*. *********, * camera *********, ****** ********):

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***** ********* ******* * 3rd ***** ***** ****** or **** ***** *** sending ******, ******* **** do *** ***** ***** services ** *******. ******* VSaaSes *** ********-********* *** use ***** ************* ** default *** **** ******* registration *** ************, **** do *** ******* *** extra *************.

***** ******** ***** ***** app ************ *** *************, because ** ******* **** communicate **** *** ********, and ** ** ********* quicker *** * ***** to ******* ** ** existing *** *** *** notifications **** ***** ***** own ************* ******:

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***** ** ** ********* reason *** ** **-******* VMS ****** ******* ***** app ************, *** **** are *** ****** *******.

Comments (3)

**: *** ****** ******** size

*** ***** "** **** 4GB" ** ******** ******. Knowledge/best ******** **** ** key. *** ******* *** of ***** **** ** to ******** *** *** Setup ********* ***** ** ~30 **.

Agree
Disagree
Informative
Unhelpful
Funny

**** *** *** ***** to ** ****** ** Genetec, ** ** ****** a ******* ********* ** software **** ****. *******, we *********** **** ** an ***** ** * previous******* ******** ****** ****, ** ** ** significantly ****** **** **** VMS ********.

********, ** ********, **** you ** *** **** what ******** ********** ** available, *** **** ********* package *** ** ************* more *********. ** ** experience, *** ******* *** Setup ********* ***** **** longer ** ******* **** using *** **** ********* file ** ********* **** 5-10mbps ******** ****, ***** was ****** ** ****** University ********, ***** ******* security *******, **** ***********, etc.

Agree
Disagree
Informative
Unhelpful
Funny

**** *** **** ****** primer ** *** ***********. Thanks

Agree: 1
Disagree
Informative
Unhelpful
Funny
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