Monitoring the health of video surveillance systems is critical to ensuring reliability and eliminating the security risks of outages. VMS software, as the central component of viewing, recording and managing video is typically looked at for monitoring the health of the overall system. However, what features do these VMSes provide?
Which VMSes are better or worse at health monitoring? In this report, we share the results of our study.
We tested Milestone, Genetec, Avigilon, Exacq, Network Optix / Digital Watchdog, and Video Insight VMSes.
11 Key Differentiators
Our testing revealed 11 differentiators:
- Views Offered: The main options included (1) real time dashboards, (2) exceptions, (3) statistics and (4) logs. Some offered only one of these with others offered 2 or 3 of these options.
- Default Rules: Whether fundamental rules were activated out of the box or required user setup.
- Server Down Rule: Whether the VMS allowed for notifications if the VMS was down.
- Camera Rules: Whether the VMS notified if cameras were down and what type of details were offered.
- Storage, Database and Network Problem Rules on these specific low level issues
- Communication Methods: Whether the VMS offered client onscreen notifications, Email, SMS/Text, and/or System Logs.
- Reporting Options: What VMS allowed for - HTML, CSV, and/or PDF (or none).
- Maintenance Mode: Whether the VMS allows temporarily turning off notifications when scheduled maintenance is being performed.
- Server Independence: Whether the VMS ran health monitoring as part of the server or separately so it can still notify even in case of a VMS server problem.