Integrators' Top Complaints on VMS Software

Author: Ethan Ace, Published on May 31, 2012

VMS platforms are one of the most polarizing topics in the surveillance industry, with practically everyone having his or her own favorite. However, all VMSs have limitations, whether technical or operational, with many issues shared across the industry. To learn the biggest challenges faced by integrators, we asked the following question of respondents in our Spring 2012 survey:

***** ********* **** **** ********* *******, *** **** ******** ***** out:

  • ***** ******** ******** *** ********
  • **-**-**** *** **-***** ****** *******
  • *****-***** *********** **********

** ******* **** ** ***** ** **** ******, **** ****** from ********** ***********, *****.

Existing ******** *** ********

***** ******** ******** *** ******** *** ** *** *** **** common ********** *******. ** ** **** ********* ******** ***** ** the ****, ******* **** ** *********** *** ** ***********, **** politically, ******* **** ****** *********** ******** *** ******, ** **** as ***********, **** ***-**-**** ** ************* ******** ** ****. ***** issues **** **** *********** ** ****** ******** ********,** ***** ** ******** *******.

  • "***** ******** ******* ? ** ****."
  • "*** ******* ******* **** ********* * *** ** ******* **** the ********* ** **********. *** **** *** *** **** **** from ** *** ****** **** *** ********* ******* *** ******."
  • "********** *** ****** ***** *** ******'* ** **************."
  • "** *** *** ** ******** ** * ********* *******, ***** are * *** ** ******* ********* ******* ** *** ******* we **** ** **** ****. **** ************* **** *** ****** IT ********** **** *** *** ******* *** *** ** *** project ** * **** *** ****** ** ** ********, *** even **** ** *** ********* ** *** ******** ********* **** they *** ******** ** ****** *** *********** *** *** *** system ******* ********."
  • "*** ******* ******* ** *** **** ** ** *** ***** would **** *** *** ********* ** *** ******** ********. **** often **** ********** ** ****** ** **** ******** ***** *****."
  • "******** *** **** ** **** ** ** *** ******** *** and ******** ******* ***** ** ******** ***** ** ** *****."
  • "*** ******* **** ** ********** ** **** ** *** ****** to **** *** *** ******** ** * ********-******** ******. **** though ** **** **** *** ****** ************ **** ***** ** time, ** **** **** **** **** ***** *** **** ****** before ******** ** *** ** ** *** ********** ********* ** that *** ******* ** **-**** ** ******** ****** **** **** not **** *** *** ******** ************."
  • "********* ******* ** *** ***** *** **'*. ***** ********, ** build *** ******** ******** ** *** *** *** ** ** know **** *** ******* ** ***** *** ***, *** ********* we'll **** ****** * ******** (********* ***** ******) *** **** they **** ** *** ** ** *** **** ****'** *** to *** *** ***** ***** * ***."
  • "*** ****, **** ********* **** * ********'* **** ******* **** pressure ** ***** ** **** ** *** ***** *** ******** for *******/*******/********** *********. ********* ** ****/*********, **** *** ***** *** work."
  • "** **************"
  • "*** ** ****** ****** *** ******* ******** ********** *** ********** on *** *******, ** ** *********** ** *** * *** camera ********** ** * ******* **** ** ******* ***** ***. What *** ********* **** ** **** *** ******* ***** *** cost ****** *** ***** ** *** ******** ******* ** **** out! ** *** ******* *** **** **** ******** ******* ******** like ****** ********* ***** ** **** ******** ***** **** *** L3 ********."
  • "******** ********, ** ***** ********** ** **** ***** ******* **, are ****** ******** **** ********* * ******* *** *******…"

Camera *******

******* *** ******* ******* *** **** **** ****** ***** ***********. This ******** **** *** **** ** ***** *** *** ****** to ** *********, *** *** ***** ** *********** ******* **** existing *******, ********** *** ******** ** *** ******.

  • "** ********, * ****** ** ******* *** *** ***** ******* all *** ************* ********* ********, **** ** **-*********** ***** ** motion-detection ******** ***** * ***** *****."
  • "******** ************* **** *** ****** *******. ** ***** **** *** camera ************ *** ******* * ****** **** *** ****** ******** that ***'* ********* ******* ** *** ***. ******* *** ********** firmware *** ******* **** **** **** ******* ** ***** **** time ********* *** ***********."
  • "*********, **************** ******** *** ** ********/******* **** *****************."
  • "# * ** *** *** *** ******** ******* ** **** current ******** ** ****** *******...** * ******* *****. *** *******, we **** ********* *** ******* ****** **** (****** ****) ** the *** ******** ****** *** *** ** *** ******* ********."
  • "** ******** ** ***** ** *** ******** ******* * *** camera ******* ***** *** *** ************ *** ** *********. *** when ***** ***** ****** **** ** ******* *** * *******."

************

************ **** *****-***** ******* **** *** ***** **** ****** ******* of ***********. **** ******** ***** ************ **** ******** *** *** delivered, ** **************, *** ** ******* ******* ** ********.

  • "*** ******* ********* ** ********* *** ******** ** *********** **** other ******** ******* **** *** *** ********* ********* ** ***."
  • "**** *** ********** *********** ** ******* ************'* ******* *** *********** because *** *** ******* ***** **** ********* ********** **********."
  • "**** ******* ******** ** ** ********* *** ****** *** ** promised ** ** ********, *** ***** **** **** *** *** installation, ******* **** **** **** ***'* ***** ********* **"

 

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