Access Visitor Management Systems Guide
"Who are you, and why are you here?" Facilities that implement Visitor Management Systems hope they never need to ask that question to anyone, ever.
While access control goes to great lengths to make sure only approved personnel are able to enter controlled areas, they hardly ever handle 'temporary access' well.
For that, Visitor Management fills a niche and claims to do a better job than the old, proven clipboard sign-in sheets.
In this note, we examine visitor management systems, their common features, and how they are best deployed.
Three *****
*** ***** ******* ********** ******, ***** are ***** ***** ***** *** *** system:
- **************:** *** ** ******* ** ***** the **** ******* ***** ******* **. This ********** **** ** ************ ****** is ********* ****** * *********** ********* or ********* ****, *** ** **** matches **** ******* **** * ******** sponsor, ********* * ********* ********. **** makes **** **** *** *******'* ******** is ******** **** ** * ********** task *** ***** ******* ** * fully ******** ***** ***** ******, ********** site ********.
- **********:******* ****** *** ****** *********** *** only ** ****** ** ********* *********, most ******* ********** ******* ******* ********* badging, **** *** ******** *********** ****** worn *** * *** ***** **** make ** ***** ******* ** ****** a '*******'. ** ******* ** ******** onsite **** *** ******* * ********* ID *** ********* ******* ***** *********, they **** ******* *** ** ********** by ***** ***** ** ********* *********.
- *********:***** ********** *** ** ***** **** handling ********, **** *********, ** ******** per ****. ********** *** ****-******** ********** like ******** ***** ** ******** ************** sites, ******* ********** ***** ***** ******* of ******** ** ********* *** ****** visits ******* ******* *****, *** ******* tight *********** *****.
************, **** ******* ********** ******* **** logs ** ******* ******** *** *** scope ** *** **** *****.
Body *********** ********
** *** **** ** ***********, ******** visitor ************ *** **** ***** ** many **********. *** ****, ******* *******, handheld **** ****, *** **** *********** tablets **** **** *** ***** *** face ***** *** ****** ******** ** allowing ******** ******.
******* ** *** ****** ******** ** this **** ** ******* ********** *********, most ******* ** *** ******* *** step ** *** ********** ******* *** it ** ***** ***** ** *** user.
**** **** ***-******** ***** *** ****, instructions ** ******** ***** **** ** be **** ******** ** ******** **** errors. *** ***** ***** **** ***** **** ******* ** **** *** Tested****** ***** *** ******* ******* *** visitors/users ** ******** * **** ****** close *********:
*******, ** *** ******* *****, *** value ** ********* ******** ** ************ especially ***** *** ***** ** ********* that ********, **********, *** **** ***** themselves ********* **** ********. *** ************ ** ***+ ***** ****** **** Reports *********** **** ** ***/***** ************ *** checked, **** **** **** *********** *** true ******** ** **.
Self-Service ** ***
* ****** ****** ** ******* ********** systems ** **** **** *** ******** to ** **** ** ******** **** only ***** *********** **** *********. ******** are ***** **** ******** ** ****** basic ******* ***** **********, **** *** integrated ****** ******* ****** *** ****** to ******* ****** ******* ********, ****** other ***** ** ********/******, *** ********* log *** ******** ** *** ******* access ******.
******** *** ***** ***** ** ***** details **********, ******* ************ ** **** of ***** ********* ** ****** *** process:
******* ** ****, * ******* ** other *******, ********* ******** ****** *******, accounting, *** ****** ***********, *** ** integrated.
Common **********
***** *** ***** *** ** ******** and ******** ****** *** *** ****** vary, **** ******* *** ***** ***** components:
**** ** ** ******** ** **** one:
Workstation & ****** ********
*** ******* ******** ** **, ******, or ***** *****, ***** ********* ** an ****** ******* ********** ******, *** most ********** ******** ****** ****** *** data ***** ***********.
**** **** *****, ******** *** '********' into *** ******, *** ***** *********** access *********** ******* ******** ******** ** into ********** *****. **** **** ******* is ***** *** *** ********* *********** are *********, ** ******** ***** ***** their **** ** **** ******** ***** for ******** **** ** ******* ********** they *** ******.
ID "*******" ******
* ****** ******** * ****** ****** of * *******, *** **** ***** badge ****** ********* ******* * ***** black *** ***** ******** ** *** credentialed *******. **** ********* *** *******-***** 'ID *******', ***** ***** ******* *** common ******* ** **** ************ ******* to ******* ******* ******.
Paper ***** *******
*** *** ****** ** * ********* credential ******* ** * ***** ******. (See ******* *****.) *** *********** ** the ***** ***** *** ******'* ******** as ******* *****, *** *** ******* barcodes *** *********** *******/******** ****** *** include *** ****** ****.
*** '*********' ***** ***** ******* ****** often ******** *** ******* *****:
Barcode *******
** *** ******* ******* ** ******* badges **** ** ** ******** ** other *******, *** ********** ******* ******** a ****** ** **** *** ***** into *********** ** ***** ******** ******* giving *** ****** *********** ********** ** use ****** ********* *******.
D/L ** ** ******
** **** *******, ** ******* ** magstripe ****** **** *** **** ******* ID ******, **** ******'* ******** (*/*) ** ********** ****** ****** ***** (CAC) ******* ****** **** *** ** pulled **** *** ******* ********** ******.
** **** *****, *** *********** ********* by ***** *******/******** ** ***'* ** otherwise ************** *********** ** * ********* visitor **********.
System *****
** *******, *** **** ** * visitor ********** ****** ******** ********, ********, and ****** ***** **** ****** *** ink. ** **** *****, ******* ********** may ** * ******* (****) ******* of ** ****** ******, ** ***** cases, ** *** ** ******* ** an ***** ******, ** ** *** be * *** ***** ***.
*** ****** ***** **** ** *** exact ************* *** ***** ** *********** with ***** *******, *** ******** ***** range ***** ~$*,*** - $**** *** enrollment ******* ********* *** ********, ********, and ***********/********. **** ****** ********* *******:
- ***'* *********:*** **** ******** **** ******, *** cost ****** **** ~$****-$**** *** ******* (typically *** *** ********). *** ***** depends ** *** ***** ** *********** with ****** *******, ***** *******, *** asset ********** ******** (******* *****, ********) or ******** ******** ******* **** ****** control.
- ***** ************ '**********': **** ******-**** *****-***** options ******* ~$***/*****, ** ** '**********' multisite ******* ******-***** ******** ******* $*,*** Jolly's *** ********** **** **** ****** control ******* ********* ****, *****, ***, Kantech, *****, ** ********, *** ******** House *-****.
***** ******* *** ********* ** ********** or ******* ** *** ** ************* Management *******, *** *** ****** ***** components *** *** ****.
************
*** ******** ***** * ******* ********** system. **** ********** **** ********** ****** control *** *** **** ** ********* visitor ********** ****** * ****-******* ********* system. *******, *** ********* **** ***** to ******* **** **** ******* ********** include:
- ***** ******* ******: ***** ******* ******** ******* ******** labor ***** ** *** ****, * Visitor ********** ****** *** **** **********. With ********** **** *****, ******** ***** 'pre-check-in' *********, *** ****** ****** ******, sites *** ************* ***** ** *** process ** ******* ******** ****** ******* without ************ ***** ******** ********.
- **** ********: ******** **** ****** * ******* on ******* *** ********/******** ** ***** individual ****** ***** *** ******* ********** to **** ************** ** *** ****** easier, *** *** *** ********* ** badges ** ****** *** **** ** credentialing ***** ****.
- **** *********: **** ***** ******* ********* *********. Furthermore, *** ******* ****** *** **** to **** ***** ** ********* ** be ******** ****** ** ** ******* by ******** ********. ******* ********** ******* or ******* ***** *******.
- ****** ********: ** **** *****, ******** *** frequent ******. ****** **** ******** **** every ***** ******** ******** ********** ***********, visitor ********** ******* *** *********** *** can **** ********* ******** *** **** to ******* ***** ******** **** ***********.
[****: **** ***** *** ********** ******* in ****, *** ************* ******* ** 2020.]
**** ******* *****.
************* ** *** ******** *** **** a ******** *** **. ** **** was ** *** *** ****** ******* platform's ******* ********** ********* ******* ** the ********** *********.
*************, *** ** ******* *.*. ************, it *** ********** ** ********* ******* losing *** ******* ** ***-********. **** is * ******** ***********. ***** ************ eliminate **** ***** ***** ******* *** us ** ****.
*'** ** ******** ***** ** *** West ** ****.
** *** **** ***** ** * pretty ***** ***** *** ** ** very ****** *** ********. ***** **** for *** ** ******* *** ****** a *** *******.
****** ***%.
**** ***** *** ****** * ***** overhaul *** ****** * ******.
* **** **** ***** *** ** two ******* *********. **** ****, ***** exploring ***** ******** ******, * ****** the **** ***** ***** ***** ** iPad. *** **** ********* ** ** outdated * ******** *** ****** **** simply ******* ** ****** *** **** like ** *** ******** ** *** 90's. **'* **** ****** *** ****. It ***** **** **** ** ************* as * ***** ********** *** *** visitors.
****** *** *** **** ********* ********* has ******** ******* ** *** *** style ****** ****** *** *** ******* "Welcome ** **** *****".
* ***** ******** **** ********* ** obvious ***** **** ** ******* ***'* quality ******* *** ** **** ***** without ** ****** ** *** **** interface.
**'* ****** *** **** ********* *** outdated ******** ** *** ********. * don't ***** ****** ***** ********.
** * ******** *****, **** ******** included *** *** ***** ** ******** but ****'* ****** *** ******** *********. That's **** ******** ** * *** in ** *******.
***** ***. **** *** ***'* ** your ***** ** *** **** ****** it ** *** ******** ** *** room ** ***.
* **** *** ********* *** ******* with **** *****. **** ** ** they ***** **** ** **** **** the ***** ******* ***********. **** *** been ****** ***** *.* *** ** signs ** *********** ******* ****. ** had * *** **** *** ********* very ********** *** *** *******.
***** ** ********** *** *** ** go **** ** ** ** **** allow *** ******** ********** *** *** have ******** *****-** ******.
***** ** * ****** **** ** system. ** ** ****** ****** *** will ** ****** ******** *** **** and ********* ** ****** ******** ****.
*** *** ********* * ** ********** in ******** **** ***** *** ***** and *** ******** **** ******. *********** with ****** ******* ** * *** factor ** ********.
**** * ******** ***********, *** *** interested ** *** * ******* **, what ***** ******* ** *** ***** in *** ********, **** **** **** need ****** ** *** ******* ***** they ****. ******* *** ***** **** them ** ******** ****** **********; ****** most ***** **** ******/******* ****** **** are ****** ***.
**** ** *** ****/******** ***********, *** need *** ******* *** ******** ** self ***** ** ******, ***-******** ***** groups ***********, ********** ***********, *** * simple *** *** ******** ** ******* the ******** **** *** ***** ** see **** **** **** ******* ******.
*** ***** *** *** * ************ struggling **** *********** **** ****** *** to **** **** * ***** ****** pops **. ** * ******* ******* in *** ***** ********* ***** *** receptionist ***** *** **** ***** ** the ******** ***'* ******* *** ** minutes ****.
*'* ** **** ********** ** *** IPVM ***** ****** **** ******* ********** to **** ******** *** ****** *** greatest.
* **** ***** ** * *** large ********* ** ** **** **** use*** ************ *** **** - *** Original ******* ********** ********* *** ***** ***** **** ****.
* **** **** *** ****** ** a ***** *** ** *** ****** smooth *** ***** **** **** **** nothing ***** *** ********.
***** * *** ***** ** ***** not **********, ** ******** ******** ** Traction *****. **** **** **** **** responsive ** *** ***** *** **** even ********* ******** **** ** **** requested. ******** ***** *** **** ******** and ********* **** *********** *** **** do *** ****.
********* ** **** * ******* *.** piece ** ********. ***** ** **** work **'* *** ***** ******** ***** on ********* **** *** ********* **** 20 ***** *** *** *** ***** no ***** ** *** ********** ** improving *** *******.
***** *** **********? *'* **** ** disagree **** ****. **'** **** ***** Envoy *** ***** * ***** *** and ***** *** ** ******* **** it. **** *** ********** *********** *** features *** ************ **** ***** ********. Their **** ******* ** ***-***** *** have **** ***** ** *********** * couple ** ***** ** ******* ***** product.
**** *************** **** ** ****** *** residential ********** ** ******* *** ********** with ********* **** ** **********(******* **** if ******** *** ** ****** *****), list ** ********** ******* *** ******** ? ********** **** ********* *********!
**
**** ** * *** ** * rant. ****** ******** ************* **** ** come *** ** ***** ****-******* *********.
*** ************* *** *****, ** ***** but **** *** ******** *** ******* look ** *** ******** ** *** eyes ** **-*** *** *****-**** ***********. We ****** ** **** **** *** hse **** *** ****...
*********** ****: *.** ******* ****** ****** ***** worldwide ** ****, *** *.** ******* of **** *** ***********. * ***** bet **** *** ********** ** * smartphone ******** *********. ** *** *****'* we **** * **** ****** **********, a **** ******** **** ***, ** credentials... **** ******* * ***** *******... Why ?******'* **** * ****** ** ********* for *** *********** ** ******* ********** with *** ... ****** * ***** that *** ******** ******* **** *** found * *** ** ********* ***** platform **** ******* **********? ****, ***** is ** ****** *** ****? *********?
********* , *** **** * ******** of *****-*** **** ***** ********* **** can **** *** *****..., ** *** were ** *** ****... * ******* with ******** ****** *** **** ********** become **-******-**** ... *** **** * like *** ***-**-***-***** ***** *** ... It's ******* ** **********.
** **** ********** ** *** ********. Solutions *** *** ***** ****. ** these **** *** ****, **, *** Integrators, ****** *** **** ** ******* a ***** **** ** * ******** asking ** ********* *** *** **** visitor **********.
** ***** *** *********, *'* **** to **** ***** *****.
** *** *****'* ** **** * push ****** **********, * **** ******** item *** ** ***********... *** ******* a ***** *******... *** ?
#*, ******, ** **** *** ********** and ******* **** ***** **** -****** ****** ******* ***** ********** ****
*** **** **** ****** ******* ******** you *** *** *** **** ** do **** ** ************ ** **** different ** *********. ***** **** *** their ***. *** **** ****** *** if *** **** ***** ** ** works ****** ****. **** **** ********* to **** ******.
** **** ***** ** *****-** *********, visitor ********** ** **** *** ****** counting, *********** ****** *** ******* *******.
***** ******* ******* ***** ** * nice ****** **** ********?
** ******, *** *** *** *****,** use ******* **** **** *** ********* as *** *********, ** **** **** customization ** *** ******** *** ** are ****** ** * ** ******( ICAR) ** *** ****, ******** **** something **** ********* ** **** *** documents ** ********* *** **** *********.
***** **** ** ********* **** **** cases **** ** *****-** ******. ***********, number ** ****** ****** ** * premises *** ** **********.
** ************* ** ** ********, **** states ******* * ******* ***** ** IT ******** ** ******* ** ******* someone's ***** ** **** ** ******'* license ** ***** ****** **. ****** implementing, ***** **** ***** ***/** ***** laws ********* ******* *** ******* ** personal ****.
* **** ****** ** *** *** accurate **** ****** **! * **** to **** ** ******** *** * hospital ** ********, *** ** *** an *** **** ***** *******. * was ********* ** ***** **** ***** even ** ****** ***** ** **** site. ** *** **** **** ********, although ** *** **** **** **** to ***** *** ** *** ********.
**** **** ** ***** ** ********* HID's **** *****. *** ******** ** very ******** *** ********* ** *******/******** with ********** *******. ***** ** **** a ****** ******* *** *** ******* firmware/software ******** *** **. * **** deployed ** ** *** ********* *** it *** * **** ** ****. The **** **** ** ******* ** generally ********** *** ******* *** ************* on *** **** ******* ** *** software. **** ***** **** * ******'* recommend **, *** ***** ** **** something **** *********** *** ****/********* ********.