Access Visitor Management Systems Guide

By Brian Rhodes, Published Jul 22, 2020, 10:36am EDT

"Who are you, and why are you here?" Facilities that implement Visitor Management Systems hope they never need to ask that question to anyone, ever.

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While access control goes to great lengths to make sure only approved personnel are able to enter controlled areas, they hardly ever handle 'temporary access' well.

For that, Visitor Management fills a niche and claims to do a better job than the old, proven clipboard sign-in sheets.

In this note, we examine visitor management systems, their common features, and how they are best deployed.

Three *****

*** ***** ******* ********** system, ***** *** ***** basic ***** *** *** system:

  • **************:** *** ** ******* to ***** *** **** without ***** ******* **. This ********** **** ** unidentified ****** ** ********* around * *********** ********* or ********* ****, *** it **** ******* **** visitor **** * ******** sponsor, ********* * ********* employee. **** ***** **** that *** *******'* ******** is ******** **** ** a ********** **** *** often ******* ** * fully ******** ***** ***** onsite, ********** **** ********.
  • **********:******* ****** *** ****** credentials *** **** ** issued ** ********* *********, most ******* ********** ******* include ********* *******, **** for ******** *********** ****** worn *** * *** hours **** **** ** clear ******* ** ****** a '*******'. ** ******* is ******** ****** **** has ******* * ********* ID *** ********* ******* badge *********, **** **** quickly *** ** ********** by ***** ***** ** potential *********.
  • *********:***** ********** *** ** faced **** ******** ********, even *********, ** ******** per ****. ********** *** high-security ********** **** ******** bases ** ******** ************** sites, ******* ********** ***** large ******* ** ******** is ********* *** ****** visits ******* ******* *****, and ******* ***** *********** times.

************, **** ******* ********** systems **** **** ** visitor ******** *** *** scope ** *** **** visit.

Body *********** ********

** *** **** ** Coronavirus, ******** ******* ************ has **** ***** ** many **********. *** ****, thermal *******, ******** **** guns, *** **** *********** tablets **** **** *** check *** **** ***** are ****** ******** ** allowing ******** ******.

******* ** *** ****** addition ** **** **** to ******* ********** *********, most ******* ** *** support *** **** ** the ********** ******* *** it ** ***** ***** by *** ****.

**** **** ***-******** ***** are ****, ************ ** visitors ***** **** ** be **** ******** ** mitigate **** ******. *** image ***** **** ***** **** ******* ** Temp *** ************ ***** *** ******* process *** ********/***** ** approach * **** ****** close *********:

*******, ** *** ******* shows, *** ***** ** resulting ******** ** ************ especially ***** *** ***** of ********* **** ********, facilities, *** **** ***** themselves ********* **** ********. See ************ ** ***+ ***** Camera **** ******* *********** **** ** ***/***** temperatures *** *******, **** many **** *********** *** true ******** ** **.

Self-Service ** ***

* ****** ****** ** visitor ********** ******* ** that **** *** ******** to ** **** ** visitors **** **** ***** familiarity **** *********. ******** are ***** **** ******** to ****** ***** ******* about **********, **** *** integrated ****** ******* ****** the ****** ** ******* access ******* ********, ****** other ***** ** ********/******, and ********* *** *** activity ** *** ******* access ******.

******** *** ***** ***** to ***** ******* **********, without ************ ** **** of ***** ********* ** manage *** *******:

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******* ** ****, * variety ** ***** *******, including ******** ****** *******, accounting, *** ****** ***********, may ** **********.

Common **********

***** *** ***** *** of ******** *** ******** needed *** *** ****** vary, **** ******* *** these ***** **********:

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**** ** ** ******** of **** ***:

Workstation & ****** ********

*** ******* ******** ** PC, ******, ** ***** based, ***** ********* ** an ****** ******* ********** server, *** **** ********** stations ****** ****** *** data ***** ***********.

**** **** *****, ******** are '********' **** *** system, *** ***** *********** access *********** ******* ******** openings ** **** ********** areas. **** **** ******* is ***** *** *** following *********** *** *********, as ******** ***** ***** their **** ** **** pictures ***** *** ******** form ** ******* ********** they *** ******.

ID "*******" ******

* ****** ******** * visual ****** ** * visitor, *** **** ***** badge ****** ********* ******* a ***** ***** *** white ******** ** *** credentialed *******. **** ********* use *******-***** '** *******', while ***** ******* *** common ******* ** **** surveillance ******* ** ******* mugshot ******.

Paper ***** *******

*** *** ****** ** a ********* ********** ******* on * ***** ******. (See ******* *****.) *** composition ** *** ***** makes *** ******'* ******** as ******* *****, *** may ******* ******** *** provisional *******/******** ****** *** include *** ****** ****.

*** '*********' ***** ***** visitor ****** ***** ******** the ******* *****:

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Barcode *******

** *** ******* ******* on ******* ****** **** to ** ******** ** other *******, *** ********** station ******** * ****** to **** *** ***** into *********** ** ***** tracking ******* ****** *** wearer *********** ********** ** use ****** ********* *******.

D/L ** ** ******

** **** *******, ** optical ** ********* ****** that *** **** ******* ID ******, **** ******'* Licenses (*/*) ** ********** ****** Access ***** (***) ******* values **** *** ** pulled **** *** ******* management ******.

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** **** *****, *** information ********* ** ***** readers/scanners ** ***'* ** otherwise ************** *********** ** a ********* ******* **********.

System *****

** *******, *** **** of * ******* ********** system ******** ********, ********, and ****** ***** **** labels *** ***. ** some *****, ******* ********** may ** * ******* (free) ******* ** ** access ******, ** ***** cases, ** *** ** offered ** ** ***** module, ** ** *** be * *** ***** app.

*** ****** ***** **** on *** ***** ************* and ***** ** *********** with ***** *******, *** ballpark ***** ***** ***** ~$2,000 - $**** *** enrollment ******* ********* *** software, ********, *** ***********/********. Some ****** ********* *******:

  • ***'* *********:*** **** ******** **** system, *** **** ****** from ~$****-$**** *** ******* (typically *** *** ********). The ***** ******* ** the ***** ** *********** with ****** *******, ***** servers, *** ***** ********** programs (******* *****, ********) or ******** ******** ******* like ****** *******.
  • ***** ************ '**********': **** single-site *****-***** ******* ******* ~$100/month, ** ** '**********' multisite ******* ******-***** ******** costing $*,*** *****'* *** integrates **** **** ****** control ******* ********* ****, Brivo, ***, *******, *****, S2 ********, *** ******** House *-****.

***** ******* *** ********* as ********** ** ******* of *** ** ************* Management *******, *** *** needed ***** ********** *** the ****.

************

*** ******** ***** * Visitor ********** ******. **** facilities **** ********** ****** control *** *** **** to ********* ******* ********** beyond * ****-******* ********* system. *******, *** ********* that ***** ** ******* most **** ******* ********** include:

  • ***** ******* ******: ***** ******* ******** require ******** ***** ***** to *** ****, * Visitor ********** ****** *** gain **********. **** ********** data *****, ******** ***** 'pre-check-in' *********, *** ****** record ******, ***** *** significantly ***** ** *** process ** ******* ******** onsite ******* ******* ************ other ******** ********.
  • **** ********: ******** **** ****** a ******* ** ******* the ********/******** ** ***** individual ****** ***** *** Visitor ********** ** **** administration ** *** ****** easier, *** *** *** temporary ** ****** ** reduce *** **** ** credentialing ***** ****.
  • **** *********: **** ***** ******* dangerous *********. ***********, *** visitor ****** *** **** to **** ***** ** insurance ** ** ******** onsite ** ** ******* by ******** ********. ******* management ******* ** ******* these *******.
  • ****** ********: ** **** *****, visitors *** ******** ******. Rather **** ******** **** every ***** ******** ******** repetitive ***********, ******* ********** retains *** *********** *** can **** ********* ******** are **** ** ******* their ******** **** ***********.

[****: **** ***** *** originally ******* ** ****, but ************* ******* ** 2020.]

Comments (20)

**** **** ** ***** in ********* ***'* **** Lobby. *** ******** ** very ******** *** ********* to *******/******** **** ********** devices. ***** ** **** a ****** ******* *** for ******* ********/******** ******** for **. * **** deployed ** ** *** buildings *** ** *** a **** ** ****. The **** **** ** support ** ********* ********** and ******* *** ************* on *** **** ******* of *** ********. **** being **** * ******'* recommend **, *** ***** go **** ********* **** lightweight *** ****/********* ********.

**** ******* *****.

************* ** *** ******** has **** * ******** for **. ** **** was ** *** *** access ******* ********'* ******* management ********* ******* ** the ********** *********.

*************, *** ** ******* I.T. ************, ** *** impossible ** ********* ******* losing *** ******* ** pre-register. **** ** * critical ***********. ***** ************ eliminate **** ***** ***** service *** ** ** well.

*'** ** ******** ***** at *** **** ** 2021.

** *** **** ***** at * ****** ***** scale *** ** ** very ****** *** ********. Would **** *** *** to ******* *** ****** a *** *******.

****** ***%.

**** ***** *** ****** a ***** ******** *** almost * ******.

* **** **** ***** SVM ** *** ******* locations. **** ****, ***** exploring ***** ******** ******, I ****** *** **** Lobby ***** ***** ** iPad. *** **** ********* is ** ******** * scrapped *** ****** **** simply ******* ** ****** and **** **** ** was ******** ** *** 90's. **'* **** ****** and ****. ** ***** have **** ** ************* as * ***** ********** for *** ********.

****** *** *** **** installed ********* *** ******** cringed ** *** *** style ****** ****** *** the ******* "******* ** Easy *****".

* ***** ******** **** something ** ******* ***** make ** ******* ***'* quality ******* *** ** many ***** ******* ** update ** *** **** interface.

**'* ****** *** **** overrated *** ******** ******** in *** ********. * don't ***** ****** ***** disagree.

** * ******** *****, they ******** ******** *** web ***** ** ******** but ****'* ****** *** software *********. ****'* **** lipstick ** * *** in ** *******.

***** ***. **** *** rep's ** **** ***** at *** **** ****** it ** *** ******** in *** **** ** HID.

* **** *** ********* has ******* **** **** Lobby. **** ** ** they ***** **** ** well **** *** ***** OnGuard ***********. **** *** been ****** ***** *.* and ** ***** ** integrating ******* ****. ** had * *** **** was ********* **** ********** and *** *******.

***** ** ********** *** way ** ** **** VM ** ** **** allow *** ******** ********** and *** **** ******** check-in ******.

***** ** * ****** good ** ******. ** is ****** ****** *** will ** ****** ******** you **** *** ********* to ****** ******** ****.

*****, ****** *** *** Easy ***** ******** (**********). I'll ***** *** *** ask **** ***** **** have, ** ***, *** updates.

**** **** ****, ***** platforms ** *** ***?

******* *. ***** *************. **** ****** *** one ** *** ***** varieties *********?

*'** ******** **** * list.

*** *** ********* * am ********** ** ******** more ***** *** ***** and *** ******** **** BluB0x. *********** **** ****** control ** * *** factor ** ********.

**** * ******** ***********, you *** ********** ** who * ******* **, what ***** ******* ** for ***** ** *** building, **** **** **** need ****** ** *** finally ***** **** ****. Ideally *** ***** **** them ** ******** ****** credential; ****** **** ***** have ******/******* ****** **** are ****** ***.

**** ** *** ****/******** perspective, *** **** *** ability *** ******** ** self ***** ** ******, pre-register ***** ****** ***********, simplified ***********, *** * simple *** *** ******** to ******* *** ******** they *** ***** ** see **** **** **** arrived ******.

*** ***** *** *** a ************ ********** **** peripherals **** ****** *** to **** **** * board ****** **** **. Or * ******* ******* in *** ***** ********* while *** ************ ***** the **** ***** ** the ******** ***'* ******* ran ** ******* ****.

*'* ** **** ********** to *** **** ***** deeper **** ******* ********** to **** ******** *** latest *** ********.

***, ****** *********** *** Easy ***** *** ****** it...

* **** ***** ** a *** ***** ********* in ** **** **** use*** ************ *** **** - *** ******** ******* Management ********* *** ***** ***** with ****.

* **** **** *** system ** * ***** and ** *** ****** smooth *** ***** **** that **** ******* ***** the ********.

***** * *** ***** of ***** *** **********, we ******** ******** ** Traction *****. **** **** been **** ********** ** our ***** *** **** even ********* ******** **** we **** *********. ******** Guest *** **** ******** and ********* **** *********** VMS **** ** *** have.

********* ** **** * Windows *.** ***** ** software. ***** ** **** work **'* *** ***** spending ***** ** ********* that *** ********* **** 20 ***** *** *** has ***** ** ***** of *** ********** ** improving *** *******.

***** *** **********? *'* have ** ******** **** that. **'** **** ***** Envoy *** ***** * years *** *** ***** not ** ******* **** it. **** *** ********** introducing *** ******** *** integrations **** ***** ********. Their **** ******* ** top-notch *** **** **** taken ** *********** * couple ** ***** ** improve ***** *******.

**** *************** **** ** system *** *********** ********** of ******* *** ********** with ********* **** ** credential(contact **** ** ******** now ** ****** *****), list ** ********** ******* pre ******** ? ********** with ********* *********!

**

**** ** * *** of * ****. ****** COnstrol ************* **** ** come *** ** ***** last-century *********.

*** ************* *** *****, no ***** *** **** ACS ******** *** ******* look ** *** ******** in *** **** ** RS-485 *** *****-**** ***********. We ****** ** **** that *** *** **** and ****...

*********** ****: *.** ******* ****** mobile ***** ********* ** 2019, *** *.** ******* of **** *** ***********. I ***** *** **** the ********** ** * smartphone ******** *********. ** why *****'* ** **** a **** ****** **********, a **** ******** **** BTW, ** ***********... **** remains * ***** *******... Why ?******'* **** * ****** of ********* *** *** Integration ** ******* ********** with *** ... ****** I ***** **** *** software ******* **** *** found * *** ** integrate ***** ******** **** Visitor **********? ****, ***** is ** ****** *** such? *********?

********* , *** **** a ******** ** *****-*** with ***** ********* **** can **** *** *****..., if *** **** ** ask ****... * ******* with ******** ****** *** your ********** ****** **-******-**** ... *** **** * like *** ***-**-***-***** ***** but ... **'* ******* is **********.

** **** ********** ** our ********. ********* *** too ***** ****. ** these **** *** ****, We, *** ***********, ****** not **** ** ******* a ***** **** ** a ******** ****** ** integrate *** *** **** visitor **********.

** ***** *** *********, I'd **** ** **** about *****.

** *** *****'* ** seen * **** ****** smartphone, * **** ******** item *** ** ***********... usc ******* * ***** product... *** ?

#*, ******, ** **** new ********** *** ******* this ***** **** -****** ****** ******* ***** Statistics ****

*** **** **** ****** control ******** *** *** but *** **** ** do **** ** ************ to **** ********* ** companies. ***** **** *** their ***. *** **** robust *** ** *** want ***** ** ** works ****** ****. **** also ********* ** **** others.

** **** ***** ** covid-19 *********, ******* ********** is **** *** ****** counting, *********** ****** *** contact *******.

***** ******* ******* ***** be * **** ****** Side ********?

** ******, *** *** the *****,** *** ******* from **** *** ********* as *** *********, ** make **** ************* ** the ******** *** ** are ****** ** * ID ******( ****) ** too ****, ******** **** something **** ********* ** read *** ********* ** integrate *** **** *********.

***** **** ** ********* part **** ***** **** as *****-** ******. ***********, number ** ****** ****** to * ******** *** be **********.

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