Viakoo Announces Free Network Monitor

By: Brian Karas, Published on Apr 21, 2016

Intransa reincarnate Viakoo is giving away its networking monitoring service.

Viakoo released a freemium product, FreeMonitor [link no longer available], aimed at providing basic system health monitoring services for security systems.

This report takes a look at how FreeMonitor fits in a crowded marketplace of server monitoring tools.

******** *********** ****** ** ****** **** *** networking ********** *******.

****** ******** ****************, *********** [**** ** ****** available], ***** ** ********* basic ****** ****** ********** services *** ******** *******.

**** ****** ***** * look ** *** *********** fits ** * ******* marketplace ** ****** ********** tools.

[***************]

Basic ******** ****

*********** ******** * **** of ****** ** ********: 

  • ****** **** ******* ** stops **********
  • ***** ********** ******** ***** running
  • ****** ******* ******* ***** running
  • * ****** **** *******
  • **** ***** **********
  • ********* **********
  • **** ********
  • ***** ****** ********
  • ****** ********* ********** *** ** space

***** *** ***** ******** and ********* *** ***** be ********* ** *** number ** *********** ********** platforms.

Freemium ****

**** **** *******, ******'* VP ** *********, **** Gallagher, **** ****** * blog *** ********** ****** ** Free.  *** **** ******** is ****** ** **** the *** ** *** blog:

** *** **** ****** FreeMonitor ******, *** ***** like ** **** ********* of *** ********* ****** that ************* ********** ******* location, **** ***** ** the *******, *** *** to *** **.  ** maybe *** ****-****** ********, predictive *********, ***** ********, and ** ***** – all ********* *** * fee.

*********** ** *** **** to *** *** **** Viakoo's ******** *** ********** converted ** * ********** of **** ********.  

******* *** ******** ******** ****** by ******* **** *** system ****. 

Software ***** *** ******** ******** ********** ********

*********** ******** *** ** install ** ***** ** the ******(*) *** **** to *******. **** ***'* uncommon *** ***** **** provide *********** **********, *** it **** **** **** you **** ** ***** Viakoo ****** ** ******* their ********* ***** ** your ****** *** **** it ****** ** ***** network ********* **** ********.

*********** **** ******** * persistent ******** ********** **** HTTPS **** ** ******'* servers.

Setup ****

**** ** *** *** entire ****** ** *** running ***** ****** **** an ************* **** * day.  *** **** ** download, *******, *** ***** account **** *** *** software ****** ** **** server, *** **** ********* SNMP ** ******* **** switches ** *** *****'* already.  ***'** **** ** some ************* ** ******'* web ****** ** ***** contact **** *** ********* alert *****.  *** ***** process **** *** ****** to ** ****** ***********, but ** *** **** some **** ** ********.  If **** ******* ********* outbound *********** **** ******* by ******* ***'** **** need ** ****** **** firewall ** ***** ******** HTTPS ****** ** ******'* servers.

Race ** *** ******: ********

****** ********** ******* ****** to *** ***** *** ***, *** *** ******** offer ******* *** ***** barriers ** *** *******.  

* **** ****** ********** of ***** **** **** to **** **** ** required ** ******* **** move **** ****** ******** more ******** *** ******.

Free ************

***** *** * ****** of ****-**** ************ ** Viakoo, ****** *** ******* Viakoo ****** ** ***** in-the-cloud ******, ******* *** don't **** ** ***** and ******** **** *** monitoring ******.

**** ******** **** **** monitoring ***** *******:

** **** ** **** *** ************ ***** **** ****** ******* of *** ********** ** setting ** **** *** monitoring.

Market ******

******'* *********** **** *** ***** any ************ ********, *** it ** *** ** a **** ******* ****** of ********** ********* **** a ***** ** ******** (Optigo ** *******, ***: **-******** **** ***** ******* Outage ********** ******* (******)).  

*** ******* ** ****** monitoring **** *****, *** users *** ** ******** to **** **** ****** fees **** ******* **** often ***** ******* **** support/maintenance ****.  ****** ***** competition **** *********** ******* monitors, *** ************ ****** monitoring ******** ***** ***** to *** *********.

** *********** ******** *** Viakoo ***** ** ** offer ***** ******** ** a ****-*** *** ******* monitoring ******** ** ***** organizations **** *** ********** to ******* *** ******* to ******* ** * way ** ******** ********** for ***** *************.

Comments (11)

Thanks, Brian.

Am I understanding this right, that the free version doesn't monitor individual cameras or even channels? How much more is that?

Is there any real security integration or monitoring going on, or just the VMS/Access Control processes (Which I'm guessing you have to tell it anyway)?

Yes, this is more of a basic server monitor, not something that monitors cameras, or video recording.

The paid products vary in price based on total number of channels, from what I have been told by other Viakoo dealers, and how the dealer wants to sell it. I know of one monitoring company that was planning to wrap a basic portion of the paid Viakoo monitoring into part of their larger contract, and not charge for it as a separate line item.

We use Viakoo now... have been for a while.

Scott, what have you found particularly good or bad about it?

The biggest obstacle, hurdle, mountain to climb as always is IT. We have it installed on alot of our customers, but not all. It's been effective in some instances, telling us where the problem has originated vs the standard health check "Oh, there is a problem".

For IP cameras its actually very good. The larger obstacle is other security devices. Access Control systems, are painfully behind in the network world.

What version do you use?

Not the free one

We tested the full version of Viakoo but it did not work for us. Wouldn't find many networking devices and strangely you couldn't manually enter any. The video stream monitor only works with certain VMS'. They tried to make it too simple and ended up making it too limited.

2, when you say networking devices, do you means switches or IP cameras or?

Yes,switches and access points.

U2 same issue with us. Too limited as we couldn't monitor UPS, SAN and wireless links. Just didn't make sense to have two different monitoring platforms

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Security Fail: ASISNYC Auto Emails Passwords In Plain Text on May 14, 2019
ASIS NYC automatically emails a user with the password the user just entered, in plain text, when one registers for the site / event, as the...
Exacq Remote Cloud Access Tested on Jun 20, 2019
Remote cloud access has been missing from most VMSes (including Exacq and Milestone). Now, Exacq, after releasing Cloud Drive Storage earlier in...
'CCTV' Is the Past, Cloud Video Surveillance Is the Future on Jul 08, 2019
A fundamental shift is happening. For decades, video surveillance was overwhelmingly 'closed' and off the Internet. This is changing. More and more...
Razberi Technologies Company Profile on Aug 06, 2019
Razberi says they have doubled their revenue in the first half of 2019, citing their proprietary camera hardening and cybersecurity capabilities...
CheckMySystems Company Profile on Aug 14, 2019
CheckMySystems says that too many users respond, "I get an email when something is wrong" when talking about their video system maintenance plan,...
Axis Suffers Outage, Provides Postmortem on Aug 15, 2019
This week, Axis suffered an outage impacting their website and cloud services. Inside this note, we examined what happened, what was impacted...
Warning: Windows 7 Update Crashing NVRs on Aug 26, 2019
Windows 7 updates are causing VMS servers to fail to boot. After running the update, impacted systems do not boot as normal, instead display this...
Remote Access (DDNS vs P2P vs VPN) Usage Statistics 2019 on Oct 25, 2019
Remote access can make systems more usable but also more vulnerable. How are integrators delivring remote access in 2019? How many are using...
Vunetrix Health Monitoring Company Profile on Nov 26, 2019
Vunetrix boasts that they make the integrators the 'HERO' by using Vunetrix's monitoring. We spoke to Vunetrix to better understand their...
Verkada Notification Outage on Dec 12, 2019
Verkada is suffering an event notification outage and analytic search failures. Inside, we examine what the issues are, what Verkada told IPVM...

Most Recent Industry Reports

Video Surveillance 101 Course - Last Chance on Feb 20, 2020
This is the last chance to join IPVM's first Video Surveillance 101 course, designed to help those new to the industry to quickly understand the...
Cheap Camera Problems at Night on Feb 19, 2020
Cheap cameras generally have problems at night, despite the common perception that integrated IR makes cameras mostly the same, according to new...
Milestone Launches Multiple Cloud Solutions on Feb 18, 2020
Milestone is going to the cloud, becoming one of the last prominent VMSes to do so. Milestone is clearly late but how competitive do these new...
Video Surveillance Architecture 101 on Feb 18, 2020
Video surveillance can be designed and deployed in a number of ways. This 101 examines the most common options and architectures used in...
UK Stands Behind Hikvision But Controversy Continues on Feb 18, 2020
Hikvision is exhibiting at a UK government conference for law enforcement, provoking controversy from the press, politicians, and activists due to...
IronYun AI Analytics Tested on Feb 17, 2020
Taiwan startup IronYun has raised tens of millions for its "mission to be the leading Artificial Intelligence, big data video software as a service...
Access Control ADA and Disability Laws Tutorial on Feb 17, 2020
Safe access control is paramount, especially for those with disabilities. Most countries have codes to mandate safe building access for those...
ISC West 2020 Removes China Pavilion, No Plans To Cancel Or Postpone on Feb 17, 2020
ISC West plans to go on next month, amidst concerns over coronavirus. However, the Asia / China Pavilion has been removed, show organizers...
Hanwha Wisenet X Plus PTRZ Tested on Feb 14, 2020
Hanwha has released their PTRZ camera, the Wisenet X Plus XNV-6081Z, claiming the "modular design allows for easy installation". We bought and...
PRC Warns Against China Video Surveillance Hacks, Hikvision Targeted on Feb 14, 2020
Hackers are targeting China video surveillance manufacturers and systems, according to the PRC's main cyber threat monitoring body. The hackers...