Verkada Tailgate Detection Tested

By Brian Rhodes and Jermaine Wilson, Published Oct 20, 2021, 10:54am EDT

Verkada has added in tailgate detection, for no additional cost, however, IPVM testing shows many missed events and significant delays in receiving alerts.

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This feature caught IPVM's attention when Verkada sent mass emails alleging that it could "prevent $100,000 tailgating entry incidents".

We worked with Verkada's product and support team repeatedly over weeks and tested Verkada's feature in several scenarios, with multiple subjects at various speeds, in varying light levels, with changing intervals and distances.

In this report, we break down performance, outline the challenges, and include Verkada's response to IPVM:

  • Tailgate Detection Is Free Verkada Feature
  • Takes 7 to 11 Minutes To Alarm
  • Not Available For Outside Camera Views
  • Poor Detection When Subjects Follow Closer Than 6 Feet Apart
  • Poor Detection When Door Held At Night
  • Consistent Detection When Subjects 6 or More Feet Apart
  • Consistent Detection For Delivery Carts/Packages
  • Verkada's Setup Guidelines
  • Camera and App Setup Details
  • Pricing Compared To Alternatives

Executive *******

***** ** *** *******, Verkada's ******** ********* ****** many ********** ********** *** suffers **** *********** ******* (7 ** ** *******) in ********** ****** *** those ********* ** **** work ***** ********** *** effectiveness ** ******** **********.

************, *** ******* ***** that ******* ****** ********* tailgaters **** **** ****** 6 **** ** *** valid ****** ******** ~**% of *** ****. ********** beyond * **** ** the ***** ****** **** 100% ********.

****, ******** ******** *********** greatly. ******* ********** ******** cameras '******* **° *** 55° ******** ** *** perpendicular ****' ** *** side ** * ****. A ******* ************ ****** will ****** ** ********** differently, *** * ********* camera *** **** ** be ********* *** ** to ****. ** *** to ***** **** *** setup ** ******* ******** changed *************** ***** *** they ****** *** ****** to ** **********.

Verkada **** *********** **** *******

******* ********* ** ****'* findings, ****** **** **** will ******* *********** *** fix * ******** *** impacting *******:

****** *** *** *********** about **** ********** ** testing *** *** ********** feature. ** *** **** that **** ******* ** working ** ****** *** feature *** * ****** update. ** ** ****** our ****** ******, ** expect *********** ** ****** to * ******* ******* of ***** ***** **** time.

****** *** ******* ** know ***** *** ********* latency *** **** ***********, which ** ********** ** result **** * *** which ** *** ******* to *******.

** / **** ******* does **, ** ***** them ** ****** ** and ** **** ****** our *********.

Tailgating *********

**** ** ****** ******* point ** ****,************ ***** ********* ** deal **** ******* ********* security ***** *** ***** a ******** ******* *** system ***** ***** ** their *****.

** *** ***** *****, we *********** ********** (******* accurately *******/****** *** *****) - ***** * ************ user ****** **** * door, *** ******* ********* them ****** ******* *** open **** ****** ** recloses.

*** ****, *************: ****** ******* ***************** **********: ******* ******** Vulnerability.

Verkada ******** *********: ** ***** ***

********** *** ********** **** is ***** *********, **** specialized ******* ***** ******* thousands *** ***-** ********* hundreds *** ******. *******, Verkada **** '******** *********' analytics *** **** *** video *** ****** *********.

7 ** ** ******* ** *****

* *********** ******* **** Verkada's ***** ** *** long ****** ** **** needed ** **** * tailgating ***** *** ****** a ****.

IPVM Image****** *** ******* *******, the **** *** * tailgating ***** ** ******** was ****** ~* ****. At *****, ***** ********* took ***** ~** **** to ********.

**** ******** ** ~** to ~*.** ****** **** Verkada's ***** "*** ***** **** ******** in ******* ****** * minutes."

*** ***** ** *** right **** *******'* ********* shows *** ***** ****** appear ** *** ****:

** ***** ** ********* risk, ** ********** *** not ***** ** * tailgate ***** ***** * to ** ******* ***** it *******, ******* *** loss ***** **** ******* occurred.

**** ** '**** ****' 3-minute *********, ***** **** always ****** ** *** tests, *** ****** ** time ****** ************ ** too ********* ** ** useful *** **** *****.

Not ********* *** ******* ****** *****

******* ********* ******** ********* for ******* ***, *.*., before ******* *********, ** the ********* ***** ***** shows:

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***** ** ******* *** test, ******* ******** ** that, ******** ** ***** marketing, ******** ********* **** not **** **** ******* scenes *** ******* *** marketing *****.

Poor ********* ****** **** * ****

** ***** ** ***********, our ******* ***** ****, if ******** *** ****** closely, ********* ** ****** the ******** ** *** time, *** ** *****.

* ** ** (**%) tailgating ****** **** ****** when ******** **** **** than * **** ***** during *** *** ** night.

Daytime ***********

** ****** ****** ********** scenarios ****** *** *** night, *** ****** ********** scenarios ****** *** *** that ********* ******* ********** and ******** **** ******* during ******* ********* *****.

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*** **** ******* ** all **** *********:

  • * ** ** ****** when *** ******* ******* behind * ** **** feet.
  • * ** ** ****** when ******** * *-**** table **.
  • * ** ** ****** when ***** * ******** cart.
  • * ** ** ****** when ******** **** * or **** **** *****.
  • * ** ** ****** when ******** **** **** than * **** *****.
  • * ** ** ****** when *** ******* ********* to **** ******** *** the ***** **** ******** up ******** *****.

Nighttime ***********

** **** ****** ** night *** *********** ***********. In *******, ******** **** tailgate ********* **** ********, with * ******** ** the **** ***** **** open ***** ************* ******, with **% ** ***** events ******.

IPVM Image

*** **** ******* ** test *********:

  • * ** ** ****** when ******** **** *+ feet *****.
  • * ** ** ****** when *** **** ** held *** ******* ******.
  • * ** ** ****** when ******** **** **** than * **** *****.
  • * ** ** ****** when *** ******* ***** up *** ****** *********** after ********.
  • *****, ***********, *** ********** intermittently ***** ***** ********** and ******* ********* ******** that ***** ****** ********.

Verkada ****** *** *** '******* ********' ********** *********

** ***** ******* ** comment ** ********* *********** problems, **** **** **:

“** *** **** **** 100% [********** *********] *** it ** *******-******** *** should ****** ** ******** that ** ********* ** improving *** ********.”

******* ***** *** *********** shortcomings ** *********** ** is *** *** ******** applications, *** ***** ****** not ****** ******** *********** that ** ***% ********.

Poor ********* **** **** **** ** *****

*** ***** ******, ******* the **** **** *** a ********* *** *** detected **% ** *** time.

******* ********* ** ** given *********** ** *** glass *** ***** **** are *** ******** ****** the ***, *** ***** complexity ** ****** **** the ********** *** ******** and ****** ******** *** the **********.

***** *******, * ** 10 (**%) ****** **** the **** ** ****:

Consistent ********* **** ******** * ** **** **** *****

** ******** ** ******** where ******** *** *****, Verkada's ******** ********* ******* error **** *** ******** subject ******** ** * distance ******* **** * feet. **** *** ***** in **** *** *** night **********.

***** *******, * ** 10 ****** **** * subject ******* ****** * or **** ****:

Consistent ********* *** ******** *****/********

*** ******* **** *** not ******* ******** **** carts ** ***** ******* deliveries. ******* ***** ********** typically ***** ****** *** day, *** ******* ** problems **** ******* **** evident, ** *** *** repeat ** ** *****.

***** *******, * ** 10 ********** ****** ****** when ***** * ****.

*** ***** *** ***** themselves *** *** ****** any ***** ******, *** the ****** ******** ******, not *******.

App *****

***** *** *** ******** requires ********** * ****** is *******, *** *********** the **** **** * Verkada ****** ****. *** Verkada ******* ********* ** unified, *** **** ***** and ****** ******* *** configured **** *** **** portal.

*** ***** ****** **** must ** ********* ****** ******** ********/********** (***) ** *** access ****. **** ****** may *** ****** ** used ** *********, *** it ** ********* *** tailgate *********. ******* **** us *** *** ** used ** ******* *** detection ********, *** ** scenes ** ******* ******* them ** *** ******* the ******** ********.

*** ******** ***** ***** shows *** *** ******* feature ** ***** *** configured:

Setup ****** ***********

*** ** *** ********** Detector ******** ****** *********** of *** ****** ********** ************* *************.

IPVM Image

***** *** ************ ** mount ******* '******* **° and **° ******** ** the ************* ****' * normal ************ ****** **** likely ** ********** ***********, and ******** ********* *** not **** ********.

*** *********** ** ******** cameras ** *** **** of *** **** *** a *********** ******* ******* after ** ***** ******* and *********** **** ********* performance.

******* ********* ******** *** camera ** ** ***** to *** ******* ******** accuracy:

****** *** ****** ** the **** ****** ******* results ** ******** *** likelihood ** *********** **** incoming ******. ****** ****** can ****** *** ******* to **** ********* ********** events.

Pricing ******** ** ********* *******

******* ******** ********* ******** are **** *** ** extra **** ** *** it ** *******.

** ********, ***** ********* like**** ******** ********* *********** ** ~$***, ***** dedicated ********** ******* **** as*************** ************* ***** ** $*,***+.

Camera *************

*** ******** **** ***** on ***** ******* ******* hung *******. ***** ******* told ** *** ******** pixel ******* ** ~** ppf *** *********,************* ****************** **** ** ******* camera ***** ******** **** 25' (*** **********) ** ***' (** **********)

******** *** **** *** supported. ***** ** ***** testing, ******* **** ** the ******* ***** **** previously ******** *** ******* would *** **** ***** we ******** ******** ***** it. ******* *******:

*** ******** ****** *** be *** ***** ***** than * *******. ********* for *** ********* **** -- ** **** ******* the ******* ************* ** indicate ****.

"Prevent" ** "******"

** ********* ********* - ********* "******* $100,000 **********" ********, *** *******'* *********** email ******** ******* ****** to '*******' ********** ****** the ******* ** ******** detecting **.

*** ********** ******* '*******' and '******' ** **** established ** ****** ******* use ***, **** ***********, in ******** ********. ** prevent ** ** ******** stop ** ******** **** happening. ******* ** *** capable ** ***** ****. Verkada, ** ****, ********* an *****, ***** ******* has *********.

******, ******** ** *******'* marketing *****,***** ************ *********** ***** **** "******** detection", *** **********.

Comments (13)

***** ****** ********. *** sure *** *** ***** use **** ******* ** the ***** ***** ** 7 ** ** ******* later *** *** ******** need ** ** *' apart ** **** *** better *********.

Agree: 4
Disagree
Informative
Unhelpful
Funny

***** ***, *******!

**** ** *****'* ******, I ****** ***** ** requested **, *** ***** you *** *** **** words!

* ***** ** **** concerned ** ** ****** on *******'* ******** ********* for *** ********, **** is *** ****.

Agree: 1
Disagree
Informative: 1
Unhelpful
Funny

"** *** **** ****.....*** it ** ******* ********..." When **** ********* *** be **** ***** *****? Mission ***********, ** ** ideal *****, ****** ** implied. **** ******** ** worth ******* ** ** works ** *** ** 60 ***** **** ********** variables. *** ** ** gonna ** ******* *******? Do *** ****** **** are ******** **** ***** if **** *** *** predictably *****? ***** **** value ***** ********** ***** of **** ******** ** would ***** ****** **** to ************ *****? ** I *** **** ****** frustrated **** *********? ****** already. ******* ** *** alone ******. *** ***** industry ** ***** ****** by ********* *** *** been *** *****. ***** needs ** ***** ** with ********.

Agree: 2
Disagree
Informative
Unhelpful
Funny

** * *** **** person ********** **** *********?

**.

***** ********* ** * very ********** ***** ** the ******** ********.

***, *** ******* ***** of *** ******** ***** is **** ** *** fairly ******** ****** ******* that *** **** ** when ***** *** >* people ** ******** ** a *****. * ** not ****** ***** ******* can ** ****, *** that ***** *** ****** products **** *** ****** point-n-shoot ********** (**: *** needing ********* *********** *** setup *********) *** ********** that ** *** **** person *** ******* ********* a ****** ******* ** some *****.

* *** >* (******* than ****) ******* ******* as **** ****, *** many ****** ****, ******* accurate ****** ** *** number ** ******* **** challenging ******* ** **** scenes. **'* **** **** challenging ** ******* *** overlapping **** *****, ** otherwise ******** ** **** way.

**** ********* *** **** offering ***** ** ****** sub-classes (**: ***/*****, ***/***/******) and ********** *********** (**: wearing *** ** *******, color(s), ***). *** ******** here ****** ******* ** real-world ***********. **** ***** it **** ** ***** "trust" ********* **** ** analytic ******** *** ****** when *** *** *** "Silver ****" *** ** tells *** **** ******** results. *** ***** ****** no ****** ****, ** did *** ** *** that ****** ** ** a ***** ** **** sedan? ** ** ***'* trust *** *******, *** we ****** ***** ** enough ** ******* * major *******?

* *** ********* *** analytics *************, ***, ** that *** ****** ** demand ***** ***** *** is ********** ** *** supply ****. ***** *** a *** ** *********, competing *** ********** *** demand, ***** ********** *** marketing/messaging ** *** * bit *** *** ***** of *** ****** ******* capabilities.

** *** ****** *** analytics ***** ** *******, but ****** **** *** wrong ************ ** ** as *** ********** ****** today. *******, ** *** video ***** ** ***** at *** ********* ***** of * * **** old *****. ** *** detect * *** ** things, ************ ** ***** conditions, *** ** ** not ****** **** *****. The ****** ** ********* is **** **** ** not *****, ** ****, and ********** ******** *** scale ** ****** ****. But, ****'** ****** *** that ***** ** ******* of ********* **** ****** for ***** **** ****** "tell ** **** ***** are **** **** **** people ** ******** ** this *****". ** ***** not ** ********* ************* want ** ****** ****** for * ******* ** enable **** ** **** in ********.

********** ********* ***** * little *** **** *** modern ******* ** *** "bag **** ******" ******** that *** * **** of ****** ***** ***** analytics ********** ** **** 10 ***** ***. **'* a ******* ******* ****** for ********* ********* ******* it ***** **** ********* that *** **** ********* value, *** **** ********* customers **** ***** ***** on. *** *** ******* is **** ** ** unlikely ** **** ******** enough ** ****** ********* for ****** ** ****** trust ** *** **** on **. ********* ************* promoting **** **** ****** as ******** ** ******, IMO, *** ********** **** they ** *** **** much ** ***** ** real *********** *****.

Agree: 6
Disagree
Informative: 5
Unhelpful
Funny

*** ****** ** ****** ratio ***** *** ** unbalanced ** *** ****** side. ***** *** * LOT ** *********, ********* for ********** *** ******, which ********** *** *********/********* to *** * *** too *** ***** ** the ****** ******* ************.

***, ***’* *** ** Supply *** ****** -

**** ****** ********* *** demand *********, ******** ******* to **** *** ***.

Agree: 1
Disagree
Informative: 1
Unhelpful
Funny: 2

**** *******, **** **** sound **** ********* * would ***.

Agree
Disagree
Informative
Unhelpful
Funny

"*********** *** ***** *******" seems ** ** *** analytics ********'* ******** *******.

Agree: 2
Disagree
Informative
Unhelpful
Funny

**** **** ***** *** Jermaine!

******* ***** ** ******* the ******* *** *********** teams ** (*) *** allow ********/******** ** **** until **** ****** **** they **** *** (*) significantly ******** ******* / engineering ********.

** **** **** ***** behind *** ******, ***** I ******* ******* *** answering *********, ********* *** product ** ** *** the ****, *** ******** to ******* *** *******, this ** *** ********** for * ********** ******* (which ** ***).

******* *** ********* ************* with ****** ***** *** way. ** *** *****, we ***** *** *** any ********** **********, *** then **** *** ******* it ******* ******, ******* us ***** ******** ****. Verkada **** ** **** pushed *** ** ******* and **** **** *** had * ****** *****.

*** ******* ******* ****** we **** ***** **** are *** ***** ****** but *** ********** ********* they *** ************ *** are ******* *** ******** that *** *** ***** to *******.

** **** * ***** quantitatively, ******** ***** ******* has **** **** ** the ****** ** *********** than **** **** ********* and **** ********* ****** in ***** ** *** outstripping **** ** ***********:

IPVM Image

Agree: 1
Disagree
Informative: 2
Unhelpful
Funny

****, ** **** ***** persuing ***** ******** **** seem ** **** * decent ****** ** ******** for ******* ***********/******* ** we'll **** ** *** if **** ******** ******. They ***** *** *** of ******* ** ***** of ******** **** ***** to ******* *** **'* a *****.

Agree
Disagree
Informative: 1
Unhelpful
Funny

*** ******* **** * light ** *** ***** for ** ****? * minutes ******'* **** ** acceptable *** *** ** this **** * ************? A ****** **** ********* in *** ***** *+ minutes ** **** ** alert?

Agree: 4
Disagree
Informative
Unhelpful
Funny

** * **** ** guess **'* ******* *** the ****** ** *********** when ** ***** ** linking ****** ****** **** the ***** *********.

Agree: 1
Disagree
Informative
Unhelpful
Funny

* ***'* ***** ***** is ****** *** *** technical ****** ** ** why ** ***** ~* minutes ** **** ** alert. *******, * ***** he ** ******** *** how ********** ******* ** for ******** ****** ***** ever **** ********* **** only ***** **** ***** the ******* ******.

*.*. ** ** ********** useless ** ********* *****...

******** * **** **** to * ***** ** shit *****'* **** ** any **** * ***** of ****.

IPVM Image

Agree: 3
Disagree
Informative
Unhelpful
Funny: 3

****** *** *** ******, very ***********. * ***** with **** ********, ********** around *** ****** ** time ** ******** ** alarm. **** ** *** analytics ****** ****, * mins ** ************ ** i ****** ** ******* Tailgating. ** * *** reviewing *** **** ** tailgating ***** **** *** installed, * ***** **** the **** ***** ** risk!! *** *** ***** that ****** *** ** 3 ****? **** ****** could **** **** **** in **** ****? *** alone * **** ** longer!

Agree: 1
Disagree
Informative
Unhelpful
Funny
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