Verkada Revokes Global Admin Access To Cameras, Says Requiring 2FA 'Excellent Suggestion'

By Conor Healy, Published Mar 25, 2021, 12:36pm EDT

Verkada's CEO confirmed yesterday that they revoked 'global admin access' to cameras, which the company hid from their customers for years. Moreover, Verkada's CEO said that requiring 2FA on these accounts was "an excellent suggestion."

IPVM Image

Filip Kaliszan, Verkada CEO, held his second AMA for customers yesterday amid continued fallout from a massive hack two weeks ago.

Super *****/"****** *****" *******

*******'* *** ******* ********* from **** ********* ********* seeking ************ **** ******* would *** ******** ** view ******* ******* *******. The **** ******** *******'*********** *** ** ***** admin ***********, ******** >*** ********* including ******* ** **** customers' *******.

*******'* **** ** ********* shared *** ********:

**** ***, *** ****, asked ** * *** folks ********, *** *** global ***** ****** ** cameras, *** *** ** you **** ** ***** who *** *** **** access ******* **** ***** credentials?

*******'* *** ********* ********** that **** *** *******:

So *****, *** ****** - *** ****** ***** ****** - ** ******* *** **** *******. And the only people in our organization that have access to the admin rights are the few folks that are the most senior, and the engineering team that are conducting the investigation and need to access logs on cameras and kind of carry out their investigative tasks. [emphasis added]

***** ********** ** ******* would ***** ****** ******** systems, ******* ********* **** again.

**'* ******* **** *******. So * ***** **'** touched ** **** ********, but **** *** **** has **** *******, ******* from *** **** ****. Yeah, *** ****** **** doesn't *****.

Intern ****** *********

******* **** ********* **** interns *** ******, ** their **** **** ****, saying ****:

***** *** **** ****, you ****, **** *****, you ****, *****, *******, interns ****** ****** ** it. **** ** ****. Our *********** ******* *** are **** **** *********, and *** ** *** just **** *** ***** engineers *** ****** ** this ****, *** ***** use ** ** **** on, *** ****, ** customer ******

2-Factor **************, "** ********* **********"

* ******** *****, "**** all ***** ******** **** to ****** ******** ******* require ***?" **** *******'* head ** ********* ****** "we've ***** **** ***** a ***". *******'* *** responded:

****. ** *****, ****'* an ********* **********, * think, *** ****, ***, the ***** **** * want **, *****, ****** everyone ** **'** ******* at, *** ****, *** broad ******** ** ****** to ******, *** ****, any ***** ******** *** any ******* ********.

** *******'* '****** ***** access' ******** *** ******** 2FA, **** ***** **** either ******* *** ****** entirely ** **** ** far **** ********* ** access *******'* ********.

***** ** ***** **** is ** ** '********* suggestion', ** **** ********* that, *****, ******* *** not ******* ******* *** nor **** ******* *** able ** ****** ** requiring **.

** ******* *** ** Verkada ** **** ***** but *** *** ******* a ********.

"How **** *** ****** *** ***** **** *** **** **** ** ******?"

** ******** **** ********'* Durango ****** ********, * Verkada ********, *****:

* ******* ***. *** of **** ********* ******* you. *** **** *** repair *** ***** **** has **** **** ** stolen? ****'* ****, * have **** * **** advocate *** ******* ******** andI'm ********** *** ***** ****** *********** *** ******** ******** *** ****** ** *******. ** ********** ** *** ******* **** ***** *** * ********* *** ******* ** ***** ******* ** ****. *** *********** *** **** *** *** *** **** ********** *****, ****'** **** *** ****. How do you respond to that comment? [emphasis added]

*******'* *** *********:

****, * ****** ** things. * ****, * think, ****, ***** ** all, ***** *** *** being ** ******** ** our ******, ** ****** appreciate ****, *** ****, that ***'** **** ** advocate ** *******, ***, you ****, *** *** tools *** **** ** build *** ***. * think, ** **** *** I **** * ********** amount ** ************** ** you ** *** ********* to ******* ** *** of *** ******** ** make **** ******* ** our ********. * ***** the **** * *** offer ***, *'** *******, you ****, **** ** summed ** **, ** my **** **** **** I ***** *** ***** 10 **** ***.

"They ******** **"

*******'* *** ********** ** the ******* ** *** week * **** **** they **** * ******:

**** ***** ** ****** committed * *****, **** attacked **, **'* ** international ********* ***** ** attackers, **** ******** **.

Recorded ***** **** *

***** ** *******'* **** 2 '*** ***** ********' presentation ********:

**********

** ******* ****** **** details, ** ******* ***** that ***** *** ********** (allowing ********** ****** ***** access *** *** ********* 2FA), *** ******** ** this ********. ** ******* had **** ** ********* and ****** ** ************* as **** ********** ********, this ***** **** **** avoided.

*******:

(**/**/**): ******* *** *** permanently ****** *** ** Super ***** ********. **** have ********** *** *** "Support ********** ******" *******, which * ******** *** use ** ***** ******* staff ****** ** ***** accounts. ** ******** *** customer ** ******* ******* staff **** * ***-**** code *** ****** ** be *******. ***** ******* were ******* * ****** ******* blog ****.

(**/**/**): ** * ******** webinar, *******’* *** ****** further *********** ***** ***** response ** *** ****:

  • *** ****/**** **** ********* will ** ********* **** year. **** ********* ******* hiring *****-***** ******** ******* to **** *** ******* cyber ***************.
  • * *** ****** ******* will ** ******** ****** next *** ******, ********* individuals **** ***** ************* vulnerabilities ** *******’* *********.
  • ********* **** **** *** ability ** ******/******** **** associated **** ***** ******* within *** “**** ****** weeks.”
  • *** ** *** **** be ******** *** ******* support *****.

Comments (44)

John Honovich

IPVM | 03/25/21 04:36pm

******* * ******** ***** who **** *** ***** he **. *** ******** guard ****** *** **** unlocked, ****** * ******* he ******* **** **** on *** ****, *** then **** ** *****. Then ** **** ****** and ********* **** ** is *** ******.

**** ** **********. **** is *******.

Agree: 25
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Informative: 2
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Undisclosed Integrator #17

In reply to John Honovich | 03/30/21 01:16am

***** *** **** **** doing **; ***** ***** just *** ******. **** up *** **** ************* work *** *** **** find **** ** * much ****** *******. ********* you ***'* ****** *** wrong ***** ** *** wrong ****** ** ******, along *** ***......

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Derek Schartung

03/25/21 04:49pm

"**** ********* *** '********* Suggestion'"

**********.***

Agree
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Undisclosed Integrator #1

03/25/21 04:58pm

* **** * ******* experiment *** *** ********. And ***** ** ***** apply ** *******, * think ** *** ** applied **** **** *******:

* ***** ************ ********** for ********** ********** ****** to ******** ******* *** says **** **** ****** the *******. *******, **** secretly ****** *** ******** and ******** *** **** allow ****** ********* ** know ***** **.

*** **** *** **** find ***?

Agree: 8
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Undisclosed Manufacturer #3

In reply to Undisclosed Integrator #1 | 03/25/21 05:04pm

**** * ****** **** Transparency ****** **** ********* did. **** ** *** that ******** ***** ********** by ***** **** *** honest *** ******** ****** to **** ***** ****** code ****** ** ****** for ****** ******.... ;)

Agree
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Undisclosed Manufacturer #5

In reply to Undisclosed Integrator #1 | 03/25/21 05:35pm

**** ** *******, *** CEO ****** **** ********* (Senior ***** *****) ***** have ****** ** ***** customer's *******? * ******** could *** ********** *** answers **** *****.

Agree: 7
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Undisclosed Integrator #1

In reply to Undisclosed Manufacturer #5 | 03/25/21 05:43pm

**. ** ***** **, even ** **** *** they **** ******* *** account, ***** ** ** way ** **** ** they *** ******* *** truth (****** *****'* * whistleblower ** ******* ****). But **** *******, ***** is ** *** ** know **** *********** **** **** ************.

Agree: 3
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Undisclosed Manufacturer #5

In reply to Undisclosed Integrator #1 | 03/25/21 05:51pm

**. **** *****.

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Undisclosed Integrator #17

In reply to Undisclosed Manufacturer #5 | 03/30/21 01:21am

******** ** ** ********** in ********.

Agree: 1
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Undisclosed #2

03/25/21 05:01pm

**’* ***** ** ** interesting **** *** **** few ***** ** *** where *** “**** **** and ***** ******” ******* Valley *********** ***** *** where ** *****’*.

**** ******** ******** **** or *** ** *** is ** *************. **** deal **** **** **** driver *****’* **** ***** that ******** **** **** too. *** **** ********* doesn’t ***** *** ** trade *** ***** *** wanted ** *** ** your ******** ****** ******* ‘accidentally’ ****** *** ******* access **** **** **** disruption *** ******** **** can ** ****** ********/********?

Agree: 3
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Informative: 2
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John Bredehoft

Bredemarket
In reply to Undisclosed #2 | 03/31/21 04:01pm

"**** **** *** ***** things" *** (** ***** in ******) **** ** the "*****" ** *********** subjected ** ******** *** - ** *** ********, then ** ***** ** some ******* *******. *'* not **** *** ** address ****** ** *********** - *** *******, **** additional "*****" ************* *** required *** * ***** trading *** ** * security ******?

(*********** *** ****** ** subjective - ** *'* hungry ** ******, * food ******** *** ******* may ** ********* ** having *** ******* ********.)

*** *******, "**** **** and ******* ******" ** no ********* ** **********. There **** ****** ** hardware *** ******** ******** back ** *** **** when "*****" ****'* ***** to * *******.

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Undisclosed Integrator #4

03/25/21 05:06pm

IPVM Image

Agree: 4
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Undisclosed Manufacturer #6

03/25/21 06:01pm

** *****'* **** ** be ******** ** ****-*** central *****.

*. *** ** ******** side ********. *** ******* to ** **** ****** of ****-*** ****** ***** access ** *** ******** accounts *** *********** ****** access.

*. ** **** ******* have ****** ** ** updated **** * ***** (cloud-initiated ******), ***** ** going ** *********** ********** of *******. ***** ** going ** ** **** management ** *** ********* to ****** *******. ** such **** ***** ** always **** **** *** can ******** ****** *** root *** *******.

*. ** ******, ***** build **** ****** ** to **** ******* ***** and *********** ******** **********, it ***’* ** **** to ****** **** *****. You ***** **** ** redo ***** ****** **********.

Agree: 8
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Undisclosed #10

In reply to Undisclosed Manufacturer #6 | 03/25/21 08:23pm

*. ** ******, ***** build **** ****** ** to **** ******* ***** and *********** ******** **********, it ***’* ** **** to ****** **** *****. You ***** **** ** redo ***** ****** **********.

IPVM Image

**** ** ******* *****:*** ****** ********* ** baked **- *** ***** *** said ** ******* **** he ***** **** *** thing *** ****directly ******* *** *** ******** ** *** **** **** ********:

"So *****, *** ****** - *** ****** ***** ****** - ** ******* *** **** *******. And the only people in our organization that have access to the admin rights are the few folks that are the most senior, and the engineering team that are conducting the investigation and need to access logs on cameras and kind of carry out their investigative tasks. [emphasis added]"

Agree: 5
Disagree
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Undisclosed End User #14

In reply to Undisclosed #10 | 03/27/21 08:14pm

*****, ** ************ ******* in *** **** ********.

Agree: 1
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Matt Bartenhagen

In reply to Undisclosed #10 | 03/29/21 02:20pm

****** **** **** ***** access *******. ****** ** course **** ******, ****** want **.

Agree: 3
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Undisclosed #7

03/25/21 06:19pm

** ** ****'* *******. Access *** *******. *** if ***'** ***** ********, the ********* ************* **** loss ****** **********. *** those ****** ****** ***'*. So **** ** *** process **** **** *** in ***** ** **** those ****** ****** **** giving *** ***** ****** to **** ****** *****? What ** *** ******* to **** **** ******* from ****** ** **** coded ** ************** *****?

*'* ******** *******.

Agree: 8
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Undisclosed End User #8

03/25/21 06:31pm

** *** *** *** users **** ***** **** the *********, **** *** have *** **** ******** as **** **** ******** who *** *** * tarnished ********** **** ******* cannot ****** ** ****** what **** **** ** Verkada ****. **** * full ************ **** * complete ****** ****** ****** ones **********.

*** *** **** *** many ** *** ***** "Dinosaur's " **** ***** have *********** *** ***, we *** *** ******* on *** **** *** only ***** **** *** lack ****** ******** *** the ***** ********* ** their **********. *** *** thing ** **** ** genuine, ****** **** ****** his *** *** *** entire ****** *********** **** a **** ***.

** ******** **** ********'* Durango ****** ********, * Verkada ********, *****:

* ******* ***. *** of **** ********* ******* you. *** **** *** repair *** ***** **** has **** **** ** stolen? ****'* ****, * have **** * **** advocate *** ******* ******** andI'm ********** *** ***** ****** *********** *** ******** ******** *** ****** ** *******. ** ********** ** *** ******* **** ***** *** * ********* *** ******* ** ***** ******* ** ****. *** *********** *** **** *** *** *** **** ********** *****, ****'** **** *** ****. How do you respond to that comment? [emphasis added]

Agree: 4
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Undisclosed Manufacturer #9

03/25/21 06:49pm

****'* ** ******** ...

** **** *** * tool **** *** **** to ******* ***** *********, and **** **** ****** it *** - *** do **** ******* ***** customers ***?

Agree: 1
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John Honovich

IPVM | In reply to Undisclosed Manufacturer #9 | 03/25/21 06:54pm

**** *** ***** ****, Verkada's *** ********* *** server:

*** ****** **** *** used ** *** ******* team ** ******* **** of ***** *****, ************, task *** *** ****, are ** ****** ***** operation. ** *******, *** know, ******* ***** ** calling *** ****** *** to ****** ***, *** threshold *** ********** **** day ** ***** ****, I **** ** **** my ******* ** **** aggressively ****** ** ***** mode. ****'* * ***** operation **** *** ******* team *****, *** ****, might **** ** ******* for *** ********.

***** ******:

** **'**, *** ****, we're **** ** ********** both * ***** **** and * **** **** plan ** *** ** reestablish **** ** *** functionality *** ******, *** know, ****** *** ***** for ******* ** ** able ** **** *** with, *** ****, **** any ****** **** *** might ****.

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Undisclosed Manufacturer #5

In reply to John Honovich | 03/26/21 12:32am

***** *** * *** of "*** ****" ** his **********. ** ****** speaking ********* ***** ** so ***** **** **** form ** ******. ***** a *** ***** *** to ** * ****** more ************.

Agree: 2
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Undisclosed Integrator #1

In reply to Undisclosed Manufacturer #5 | 03/26/21 12:54am

**** **** ***, ***. Like **** *** *** going ** *** **** you **** * **** mistake *** *** **** it *** ******** **** knows ** *** **** keep ****** ***** **? All ***** "*** ****"* sound **** * ******* tic. * ***'* **** his ******** ** ***.

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Undisclosed Manufacturer #12

In reply to Undisclosed Integrator #1 | 03/26/21 02:15am

* ****** ******* ***** go * **** ***...*** know

Agree: 6
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Undisclosed Integrator #17

In reply to Undisclosed Integrator #1 | 03/30/21 02:39am

** ****'* * *******; it *** ***********. **** the "*** *****"...

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Undisclosed Manufacturer #3

In reply to Undisclosed Manufacturer #5 | 03/26/21 02:11am

***** * *** ***** try ** ** * little **** ************.

*** ****, *** ***** think **...

Agree
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Funny: 5

John Honovich

IPVM | In reply to Undisclosed Manufacturer #3 | 03/26/21 12:15pm

** ********,****, *** ********, ** the **** ****** ******* Verkada, ********* ** ******** sources. **** ****** ** the *** ********* ***** questions.

Agree: 1
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Undisclosed Manufacturer #13

In reply to John Honovich | 03/26/21 12:43pm

*** *** ****** *** curtain ****** ******* ** has * ****-*** ** place.

**** ** *** ***.

Agree: 2
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Undisclosed Integrator #17

In reply to John Honovich | 03/30/21 02:40am

****...."*** ****"....

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Undisclosed Integrator #17

In reply to Undisclosed Manufacturer #5 | 03/30/21 02:37am

*** ****, *******, *** know ******** ** ******* to *** ****, **, you ****, ********** ** a, *** ****, ************ situation. **** ***'** *** good ****** ** *** know, ***** *********, **** you ****, **** **** let's ******** *** ****, know. *** ****?

Agree: 1
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Undisclosed #10

In reply to Undisclosed Manufacturer #9 | 03/25/21 08:26pm

** *****, *** ****** - *** ****** ***** access - ** ******* has **** *******. *** the **** ****** ** our ************ **** **** access ** *** ***** rights *** *** *** folks **** *** *** most ******, *** *** engineering **** **** *** conducting *** ************* *** need ** ****** **** on ******* *** **** of ***** *** ***** investigative *****. [******** *****]

**'* *** ****** *** - ******* **** ***'* turn ** ***... ******* it ** ********* *** limited ** ****** ********** and *********

Agree: 5
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Undisclosed Integrator #17

In reply to Undisclosed Manufacturer #9 | 03/30/21 02:53am

** ***'* ********. ****'* how.

Agree: 1
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Undisclosed Integrator #11

03/25/21 11:47pm

*** ******, *** ****!

IPVM Image

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Undisclosed Manufacturer #9

In reply to Undisclosed Integrator #11 | 03/26/21 12:34am

$** ****** *** ****!!!

Agree: 1
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Undisclosed Integrator #1

In reply to Undisclosed Manufacturer #9 | 03/26/21 12:55am

**** *** ** ****** but *** ******* ***** one ** ****** ****, too

Agree: 4
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Sean Chang

Rasilient Systems
03/26/21 03:55pm

* ** ****** *** much ***** *******'* ********* have *** ****. **** allow *******, ** *** "cloud *******" *** *******, to **** ** **** outside ** *** ********** networks. ** ** * huge **** ********** ** 2FA ** *** ******** fixes.

******** *** *** **** about "******-***** *************" ******* up ** **********-**** **** and **** **********. ***** case ******* **** *** networks **** ******. ***, something *** ******** ** the *********** ** ** damage. **** ** ******* no-no.

* ** **** ** will **** **** ***** from *** "***** *******" deployments.

Agree: 5
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Undisclosed Integrator #17

In reply to Sean Chang | 03/30/21 02:42am

***** ** ***** ***-******. What ** **, ** "sheep *********"

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Undisclosed End User #15

03/29/21 02:57pm

*** ** **** ******** sell ******* **** **** hack ** *** *** result ** ******? ** an *** ****, ****** is ** ***** **** when ******* ***** ******* me *********. *** * good ****

Agree: 3
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Informative: 1
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Undisclosed End User #14

03/29/21 03:05pm

*** ** ********** **** was **** *****. * have **** ******* ******* pushing ******** ******** ******* to *** ***** *** a ****** ** *******, one ** ***** ** the **** ** ******* over *** *******, ******** and *******. * **** been ******* ** ********* change *** ********** * level ******* ** **** all ******** ******** **** the *****.

* *** ****** ** the ********. *** ***** I **** ** **** as *** ********* **** I ***** **.🤪

Agree: 6
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Undisclosed Integrator #17

In reply to Undisclosed End User #14 | 03/30/21 02:46am

"* *** ****** ** the ********. *** ***** I **** ** **** as *** ********* **** I ***** **.🤪"

-******.

* ***** **** *** "reasonable, ******** *******"

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Undisclosed Manufacturer #16

03/29/21 11:06pm

** ** ***** *** this ******** ****** **** no ********** **** ** prior ******** ******** ********** allowed **** ** ******. They **** **** **** thinking *** **** *** of **** *** *** how **** ******* **** were **** ******** ****. Unfortunately, **** **** ********* the ***** ********* *** are ***** ** *** right *** **** *** appropriate ******** ** *****. 2FA ** *** ** several ******** **** ****** be ***********. *** ******* one ** ** *** the *** **** ********* who *** **** ****** to ***** ******. ******** when ******* ** ** the *** ** ********** service ** ******** * own ** ** ******* I*********** ** **** ******. How ***** ***** ** be ** **** *** into **** ****** *** have **** *** ******* on **** *** ******* your *********. ********** ** how **** ***** *** for ******* * ***** this ** * ***** sanity ***** *** *** entire ********. *** ********* this **** *********** *** real ******* **** *** actors.

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Undisclosed Integrator #17

In reply to Undisclosed Manufacturer #16 | 03/30/21 02:44am

** ****'* ** ********...

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Conor Healy

IPVMU Certified | 04/07/21 05:05pm

**** ****** *** **** updated ***********'* **************** ***** ***** ******** will ** ****** ** used, *** ***** ************ of * *** ******* for ********* ** ***** account ****** *** ******* staff.

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Conor Healy

IPVMU Certified | 04/15/21 10:31pm

(**/**/**): ** * ******** webinar, *******’* *** ****** further *********** ***** ***** response ** *** ****:

  • *** ****/**** **** ********* will ** ********* **** year. **** ********* ******* hiring *****-***** ******** ******* to **** *** ******* cyber ***************.
  • * *** ****** ******* will ** ******** ****** next *** ******, ********* individuals **** ***** ************* vulnerabilities ** *******’* *********.
  • ********* **** **** *** ability ** ******/******** **** associated **** ***** ******* within *** “**** ****** weeks.”
  • *** ** *** **** be ******** *** ******* support *****.
Agree
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Conor Healy

IPVMU Certified | 04/22/21 02:17pm

***** **** *********'* ******* webinar *****. *******'* *** gave * ***** ** what *** **** **** in ******** ** *** hack, *** **** **** Verkada ** ***** ** the ******.

Recap ** ******* ******** ** ****

  • ******** ********** - **** formed ***** ** ***** on ********* *****, **** locking **** ****** **** was *********, *** ***** an ******** ************* ** what ********.
  • ******** ************** - "**'** done * *** ** customer *************," **** ********* all ********* **** *** data ********.
  • ******** ********* ***** - did * ******** ********* check *** *** ******* on *** ******* ******* because ********* **** ****** if ***** ******* *** been ***********, ** ** the **** *** ****** to ***** ********.
  • *** ******* ********** ****** launched - ******** *** support ***** ***** *** path ** ********* *** through *** ******* ****. Removed *** **** **** that ******* ****. ***, in ******* *** **** a ******** ***** *** can *** ** ****** support ******. **** *******, Verkada ****** *** *****, they *** **** **** settings *******. [** * previous *******, ******* **** support *** *** ***** but *** ******** **** click * ****** ** give **********]
  • "******** ******" **** - allowing ********* ********** **** their ****.
  • ********** **** *** *** - ******, ********* *** to ******* ******* ** set **** **. ***, customers **** "**** *******" over *** ** *** changes, ***** *** ** accessed ** *******.

Coming ** *** ******

  • ******* ***-**** **** ****** - **** ****** **, so *** *** ******** logs, ***** ****, ********, etc.
  • *** ********** ****
  • ******** ******** *********** - Customers **** ** **** to ******* ******** ******** for *** ***** *****. For *******, ******* *** on *** *****.
  • ********* ******* ****** ************* - ***** **** ** an ****** ** ****** customers ******** ******* ** accessing **** *******, ***** Filip ********** ******** ***** permission **** *** ********.
  • *** ************* - ** addition ** ******* ******, customers **** ** **** to **** ** *** notifications ** ******* ****** in ***** ****
  • ******* ******* - ******* will ***** ******** ******** and **** *********** *** best *********

***** ********* **** **** asked. ***** *** *********, and *** ****** ******.

********: *** * *** something ** ******* ****** our ****** *** *** compromised?

******: ***, ***** *** to*******@*******.***.

********: ** *** ****/*** day **** ********* ********* from **********? ** ** going ** **** ************** longer ******* ** ****** of ******** *********?

******: ***, ******* *** shifted ********* ** ******** to *** ****, *** "innovation ********* ** ********."

********: *** ******* ** the ******** *** *** Compliance?

******: ******* ** ******** working ** **, *** does *** **** *** updates ** *** ********. However, **** ****** ** get * *** * type *********** *** ****** that ********* *** **** "later **** ****."

********: **** **** *** Mandiant ****** **** ***? [Mandiant ** *** *****-***** firm ***** ** ******* to ******* ** ************* of *** ****]

******: ** ******* ** when **** **** **** out.

Agree
Disagree
Informative: 1
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Funny
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