Faked Google Customer Reviews From Sequoia Investor And 20+ Verkada Employees

By John Honovich, Published Aug 24, 2021, 08:59am EDT

20+ Verkada employees and Sequoia Capital Partner Konstantine Buhler, a Verkada investor, faked customer reviews on Google. This 30-second video overviews:

The Sequoia partner told IPVM that he made the review in his "personal capacity" rather an as a Verkada investor, denying violating Google's policies.

Verkada's spokesperson refused to comment to IPVM on whether the reviews violated Google's policies.

Inside this report, we examine the problem of faked customer reviews, Verkada's employee reviews, the full responses provided, and how this fits within a pattern of Verkada acting as if rules do not apply to the self-proclaimed 'rocketship'.

Executive *******

****** **% ******** ******* *** *******(** ** **) ******* the ***** ** ******* associates (*********, *********, ** partners) ***** **************'* "********** *** ********** content". **% ** ******* 5-star ******* ******* ** Verkada **********. *** ******* associates **** ******* *-**** reviews ** ******. *** image ***** ********** ****:

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** ********, ******** ****** one-star ******* ********** ***** Verkada's ***** ******* *** these ******* *** *********** suppressed ******* ** ******* associates' **** *-**** ******.

Fake ******** ******* *******

**** ******** ******* *** a ******* *** ****** and ** *********** *** unethical *******, ** ** deceives *** ******. **** is **** *****, **** the ******* ***** ****** covered, *.*.:

***** ******* **** *** sell ** ******, ** operates * ******* **** calling / ******** ********* with **** ******* ********* trying ** ****** *** Verkada **.

Google - "**** ******"

**** ********* ****** ****** reviews **** ***** **** they "**** ******" **** Google's *****:

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*** "********** *** ********** ******* Policy" ***** *** ******** reviews *** ************ ***** "disallowed *********" ********* ******* about ***'* ********** **********.

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Verkada ********

******* **** ****:

** ** *** *******'* policy ** ****** ********* to ****** *** ******** on ****** ** *** other ******* ****** *********. The ******* ******** *** decision **** ****** ********* whether *** ******* ** its ******** ****** **** its ***** ** *******.

** **** **** ** create * ********* *********** for *** *********, *** welcome ****** ** ***** their ****** ******** ** Glassdoor ** *********, ******* good ** ***.

******* ******* ** ******* on ******* ******* ******** reviews ******** *****'* *****, how *** ***** ******* employees ****** ****** ******* on *******, ** ******* Verkada ***** ****** *** employees ** **** ********* Verkada ** ******.

******* ******* ******

******* ******* ****************** *********** ******* ** * Verkada '******* @****** *, C *** ******" ****** a ****** ****** ** Verkada:

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****** *** ** ********** *******'* **** ****** B ***** ***** ** Meritech *******. ***** ** 2019, ****** ***** ** Sequoia ******* ***, ******, **-****** *******'* ****** C *****.

******** ******

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******, ******* *******'* ** of **************, ******* ******** to **** ****:

* ****** *** ****** in * ******** ******** as * ******* ******* user ******* * *** the ******* *** ******* in **, *** * stand ** *** ********* reflected ** *** ******.

******'* ******** ******* *** inquiry **** "****** ********* *********** **** * '******** of ********' ***, ** an ******** ** *******,********* ******* ****."

***** ********, ****** ****** denied *** *********:

* **** **** *** policy *** ****** *** I *** *** ******* it.

**** *********:

*** *** ****** ********* on *** *** ******* you *** *** ******* it?

** ** ***** *** are ** ******** ** Verkada, *******? ** ** agree **** ***** ** investor ** * ******* creates * ******** ** interest ** ******** '********' reviews ** *********, ********'* ************?

****** ******* ** *******.

Reporting *******

*** *** ****** ****** reviews *** ********** **:

  1. ***** ** *** ******* Google ****** ****.
  2. ***** ** *** ***** vertical **** *** **** click "****** ******"
  3. ****** "******** ** ********" on "****'* ***** **** this ******" *** **********

********** ***** **** ********* "Report ******"

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*** ********* **** ** wrong **** *** ******:

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******'* **** **** *** provide *** **** ***** area *** *******.

Manipulated ******** *****

******* *** **** * good *** ************ ******'* reviews **** ****** ******** a ******* ********'* ****** as *** ******** ***** to **** ****** *****:

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*******,********** ******* ******* **** year.

Suppressing ******** *******

**** ** **** ******* employees ******* *-**** *******, it ************** ******** *** total ****** *** **** it ****** ** **** various ******** ******* **** were ******:

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VP ** ***********

*** *******-******* ******* ******** who ****** *** ** of ************** *********** **** ******* *-***** but **** ** *******:

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New **** *****

*** ****** ****** *** this ***** ******** * new ******* ***********:

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**** ******* ******** ****** reviews **** ****** ** 2020.

Rules ***'* ***** *******

*** **** **** ******* manipulate ****** ***** ******* its ****** ** ****** employee *******, *** *******'* unwillingness ** ******* *** problem *********** *** "***** don't *****" ******* ** Verkada.

**** **** ****, ******* literally******* ** ******* ** deny **** *** ******* offers ****** ***********, **** ***** *** city ** ******* ****** rejected ** ******* ** obviously ******** ****** ***********.

*** * ***** ***, Verkada ******* ** ******* that **************** **** ***** ****** for *** ************ *** ******* ***** outreach.

*** ******** **** ************* this ****, ******* ***** not ********** *** ******* of******** ******** ********* ****** to ******** *****, ******* customer **********, ***** **** *** publicity ********* *** ********* report.

*** *** *******'* ********, a ******* ** ****-** firm *******, ****** ** can ********* **** **** conflict ** ******** ** saying ** ** ***** it ** *** "******** capacity".

*** * ******* **** chants "***** ** **********", **** ** * fitting *** ********** ********.

Comments (19)

John Honovich

IPVM | 08/24/21 01:08pm

** *** ********* ****, Verkada *** ***** ********* anyone ** ***** ********* reviews. * ******* ****** told **** ****:

**** *** ***** *** hire ** ***** ***** door ******* *** **** examples ** ******** *****. They **** ***** ******** to ********* ***** ********* to “**** ** ***” and ***** * “***” bad *********.

*******, **** *****, ** MDRs (****** ***********) **** *-**** ******* on *** **** ***, below ** * ********* of ** ** ****:

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Agree
Disagree
Informative: 8
Unhelpful
Funny: 5

John Honovich

IPVM | 08/24/21 01:09pm

****, *** ** ** Google **** ***** ******* total, * ***** ** Verkada *********:

***** ****:

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****** ****:

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******* *********:

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******* *****:

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***** ******:

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Agree
Disagree
Informative: 6
Unhelpful
Funny: 3

John Honovich

IPVM | In reply to John Honovich | 08/24/21 09:48pm

***,****** **** ***** ****** and ****** ******:

***'* ****** *******, ********, or *********** ** *** own ** **** *** the ******** **** ******* it.

Agree
Disagree
Informative: 2
Unhelpful
Funny

Undisclosed End User #1

08/24/21 02:57pm

******* ********* ** ***** Verkada **** *******...

*** ****!!!

Agree
Disagree
Informative: 3
Unhelpful
Funny

Undisclosed End User #2

08/24/21 03:18pm

********** *********, *** ***** anyone *** ** *** with *******? *** * company ******* * ****-** model, ****'* *** ***** argument *** ****** **** does ***** ********.

* **** * ** not ***** ** ******* to **** **** ** unlock **** ** ***** older -*** ***** **** relevant- ****** ** *******. Sadly, ***** *** ***** plenty ** ********** **** giving **** * ***** to ***** **. ****** they **** **** ***** once **** **** *** contract.

Agree: 4
Disagree
Informative: 4
Unhelpful
Funny

Shannon Davis

IPVMU Certified | 08/24/21 05:02pm

* ** ********* ******* that ***** ******* **** coming ** ** **** when ****** ** ***** a ******* ***** ***** a ******* *** ******* that ***'* * ******** "S" ****!!!

Agree
Disagree
Informative
Unhelpful
Funny

John Honovich

IPVM | 08/25/21 12:31am

*** ******:

(*) ******* ************ *** I **** **** *** forth ***** ** **** had **** ********** ***** the ********, * ******* to ****** / ****** some ** *** ********* if **** **** ******* to ** ** *** record ***** **** ******* but ********** ******* ********* with "***'* *** ******** ****** what **'** ******* *******".

(*) ** ********* ** more **** * ******* companies (*******, ******, '***********', etc.), *******'* ******** ** highly ********.

*** ******** ************* ** strategy ** **** * case ** ** ******* with ********* ****: "***, thanks *** ******** **** to *** *********. ** were *** ***** ** these ******** ****** *******. While ** *** *** certain *** ****** ***** decide ** ***** *****, we ****** *** ********* and ****** *** **** to ***** *** ********** of ***********. **'** ***** our ********* ** ****** these ******* *** *** post *** ******* ****." To ** *****, **** if *** ******* *** deeply ********* *** ******** such **********, *** ************* PR ****** ** ** feign *********, ******* ** be ********** *** *** to **** **** ***** the ***.

**** ******* *** **** now ** ** ******* show *** ******* *** no ********** ** **** pretending ** ** *******.

***, ******* ********* ** use ***-********** ** **** **** Heller:

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* ***'* **** **** advice **** ****** ** giving ** ******* *** what ******* ** ***** here ** ******* ********** with *******'* '***' ******* and ************ **** **** I **** **** ** sophisticated ** **********.

Agree: 2
Disagree
Informative: 5
Unhelpful
Funny

Undisclosed #4

IPVMU Certified | In reply to John Honovich | 08/25/21 02:37am

**** ******* *** **** now ** ** ******* show *** ******* *** no ********** ** **** pretending ** ** *******.

**** * ***** ** honest ******** :)

Agree
Disagree
Informative
Unhelpful
Funny

John Honovich

IPVM | In reply to Undisclosed #4 | 08/25/21 11:29am

******

****** *** *** ********* that **** ** ****, for **.

* **** *** *** joking *** ****** ***** be ********* **** "**** we **** ** *** violating ******'* ******** *** we ***'* **** ***** what *** ***** *** don't ***** ****** **** do ******** *** **** if **** **, *** worse **** **** ** is ****** *** ******* and **'** ******* *** by ****** **** *** more **** * ****."

Agree: 3
Disagree
Informative
Unhelpful
Funny

Undisclosed #3

08/25/21 12:56am

******: "* **** **** the ****** *** ****** and * *** *** violate **."

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Agree: 1
Disagree
Informative
Unhelpful
Funny: 3

Undisclosed Integrator #5

In reply to Undisclosed #3 | 08/25/21 01:27pm

***** ** * *** of **** ***** ****** nowadays. **** ** *** a ****** **** *** Adventure *** *****, **********, and ***********.

Agree: 3
Disagree
Informative
Unhelpful
Funny
Avatar

Charles Rollet

08/27/21 10:04am

*******,***** *******,******* ********** ******* *********,'**********' ******* ** ********:

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********'* *************** ********** *** ******* ****** your *** ********/********.

Agree
Disagree
Informative: 1
Unhelpful
Funny: 1

John Honovich

IPVM | 08/27/21 09:07pm

*************, * ****** ** Verkada ********* ************ ****** Google ******* ******** ******* employees *** *** ******* refuses ** ***** **** is * ******** ** interest ********* ******'* ********.

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Agree: 1
Disagree
Informative: 1
Unhelpful
Funny: 5

Undisclosed Manufacturer #6

08/30/21 02:24pm

* **** **** ******* but ******** **** ******* and ******. ** *** ask ****** ** ***** companies, **** ***** ** a ***** ***** *** they *** ****** *******. Intelligent ****** **** ******.

* **** ***** ******, I **** ***** ********, I ***** ***** *** them ** ********* ******* for ********. *** *** put ***** ********* ** the **** *** *** they ***** ******** **** alike.

******* **** ***** ********* were ***** **** **** were *****, ***** **** corrected ***** **** *****, chose ** **** "*****" and ** ******** *** reviews **** ***** *********. They **** **** **** they *** ***, *****, do ******** **** **** as **** ** **** achieve *** *** *******.

*** *** **** **** companies **** **** ** you *** **** * stand *** ***, "****** is ******" *** **** others **** ****** ** the ****. **** **** get ** ******** *** I **** ****** *** word.

Agree: 4
Disagree
Informative: 1
Unhelpful
Funny

Undisclosed Manufacturer #7

08/30/21 03:15pm

**** ** **** ****** when ** ******** ****** people **** **** ********. I **** ** ***** Verkada *** ******* ** understand ***** ****** *** culture.

Agree
Disagree
Informative
Unhelpful
Funny: 1

Undisclosed End User #8

08/30/21 10:48pm

"*** ******* ******* **** IPVM **** ** **** the ****** ** *** "personal ********" ****** ** as * ******* ********, denying ********* ******'* ********."

Agree
Disagree
Informative
Unhelpful
Funny: 3

John Honovich

IPVM | 10/09/21 09:28pm

******, *** ******:

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**** ******* ******* ***:

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** *** ********* ****, 4 *** ******** ******* in * ***, **** detailed ****** *****:

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Agree
Disagree
Informative: 1
Unhelpful
Funny: 1

Undisclosed #3

In reply to John Honovich | 10/09/21 09:50pm

**** ***'* ******** **** you ****** ******* **** you **** ** ** make ** ***** **** while ** ****the **** * ***** anymore.

'*** **** * *****' sounds **** *** ***** were ******** ********* ** the * **** **** - ** **** **** it.

* ****** **** ** was?

Agree
Disagree
Informative
Unhelpful
Funny

John Honovich

IPVM | In reply to Undisclosed #3 | 10/09/21 10:27pm

**** ******* ******* **** about ******* ******* ** a ** / ** / ** / ** schedule ******* ** *** typical ** / **/ 25 / ** (*** that **** *** ******* to *** ********** ******** since *****). **** ******* the ****** ** ******* one **** ** ********* leave ****** *** ***** 3 *****, ***** ** common ***** *******'* ******** issues.

Agree
Disagree
Informative
Unhelpful
Funny
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