Faked Google Customer Reviews From Sequoia Investor And 20+ Verkada Employees

Published Aug 24, 2021 12:59 PM

20+ Verkada employees and Sequoia Capital Partner Konstantine Buhler, a Verkada investor, faked customer reviews on Google. This 30-second video overviews:

The Sequoia partner told IPVM that he made the review in his "personal capacity" rather an as a Verkada investor, denying violating Google's policies.

Verkada's spokesperson refused to comment to IPVM on whether the reviews violated Google's policies.

Inside this report, we examine the problem of faked customer reviews, Verkada's employee reviews, the full responses provided, and how this fits within a pattern of Verkada acting as if rules do not apply to the self-proclaimed 'rocketship'.

Executive *******

****** **% ******** ******* *** *******(** ** **) ******* *** ***** of ******* ********** (*********, *********, ** partners) ***** **************'* "********** *** ********** *******". **% ** ******* *-**** ******* matched ** ******* **********. *** ******* associates **** ******* *-**** ******* ** Google. *** ***** ***** ********** ****:

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** ********, ******** ****** ***-**** ******* complained ***** *******'* ***** ******* *** these ******* *** *********** ********** ******* of ******* **********' **** *-**** ******.

Fake ******** ******* *******

**** ******** ******* *** * ******* for ****** *** ** *********** *** unethical *******, ** ** ******** *** public. **** ** **** *****, **** the ******* ***** ****** *******, *.*.:

***** ******* **** *** **** ** Amazon, ** ******** * ******* **** calling / ******** ********* **** **** targets ********* ****** ** ****** *** Verkada **.

Google - "**** ******"

**** ********* ****** ****** ******* **** agree **** **** "**** ******" **** Google's *****:

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*** "********** *** ********** ******* ******" ***** *** ******** ******* *** specifically ***** "********** *********" ********* ******* about ***'* ********** **********.

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Verkada ********

******* **** ****:

** ** *** *******'* ****** ** direct ********* ** ****** *** ******** on ****** ** *** ***** ******* review *********. *** ******* ******** *** decision **** ****** ********* ******* *** reviews ** *** ******** ****** **** its ***** ** *******.

** **** **** ** ****** * rewarding *********** *** *** *********, *** welcome ****** ** ***** ***** ****** feedback ** ********* ** *********, ******* good ** ***.

******* ******* ** ******* ** ******* Verkada ******** ******* ******** *****'* *****, how *** ***** ******* ********* ****** Google ******* ** *******, ** ******* Verkada ***** ****** *** ********* ** stop ********* ******* ** ******.

******* ******* ******

******* ******* ****************** *********** ******* ** * ******* '******* @Series *, * *** ******" ****** a ****** ****** ** *******:

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****** *** ** ********** *******'* **** ****** * ***** while ** ******** *******. ***** ** 2019, ****** ***** ** ******* ******* and, ******, **-****** *******'* ****** * *****.

******** ******

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******, ******* *******'* ** ** **************, proudly ******** ** **** ****:

* ****** *** ****** ** * personal ******** ** * ******* ******* user ******* * *** *** ******* and ******* ** **, *** * stand ** *** ********* ********* ** the ******.

******'* ******** ******* *** ******* **** "****** ********* *********** **** * '******** ** ********' and, ** ** ******** ** *******,********* ******* ****."

***** ********, ****** ****** ****** *** violation:

* **** **** *** ****** *** shared *** * *** *** ******* it.

**** *********:

*** *** ****** ********* ** *** you ******* *** *** *** ******* it?

** ** ***** *** *** ** investor ** *******, *******? ** ** agree **** ***** ** ******** ** a ******* ******* * ******** ** interest ** ******** '********' ******* ** something, ********'* ************?

****** ******* ** *******.

Reporting *******

*** *** ****** ****** ******* *** violations **:

  1. ***** ** *** ******* ****** ****** page.
  2. ***** ** *** ***** ******** **** and **** ***** "****** ******"
  3. ****** "******** ** ********" ** "****'* wrong **** **** ******" *** **********

********** ***** **** ********* "****** ******"

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*** ********* **** ** ***** **** the ******:

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******'* **** **** *** ******* *** text ***** **** *** *******.

Manipulated ******** *****

******* *** **** * **** *** manipulating ******'* ******* **** ****** ******** a ******* ********'* ****** ** *** showcase ***** ** **** ****** *****:

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*******,********** ******* ******* **** ****.

Suppressing ******** *******

**** ** **** ******* ********* ******* 5-star *******, ** ************** ******** *** total ****** *** **** ** ****** to **** ******* ******** ******* **** were ******:

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VP ** ***********

*** *******-******* ******* ******** *** ****** was ** ** ************** *********** **** ******* *-***** *** **** no *******:

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New **** *****

*** ****** ****** *** **** ***** matching * *** ******* ***********:

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**** ******* ******** ****** ******* **** posted ** ****.

Rules ***'* ***** *******

*** **** **** ******* ********** ****** users ******* *** ****** ** ****** employee *******, *** *******'* ************* ** rectify *** ******* *********** *** "***** don't *****" ******* ** *******.

**** **** ****, ******* **************** ** ******* ** **** **** its ******* ****** ****** ***********, **** ***** *** **** ** Oakland ****** ******** ** ******* ** obviously ******** ****** ***********.

*** * ***** ***, ******* ******* to ******* **** **************** **** ***** ****** *** *** employees*** *** ******* ***** ********.

*** ******** **** ************* **** ****, Verkada ***** *** ********** *** ******* of******** ******** ********* ****** ** ******** video, ******* ******** **********, ***** **** *** ********* ********* the ********* ******.

*** *** *******'* ********, * ******* at ****-** **** *******, ****** ** can ********* **** **** ******** ** interest ** ****** ** ** ***** it ** *** "******** ********".

*** * ******* **** ****** "***** ** **********", **** ** * ******* *** profitable ********.

Comments (23)
JH
John Honovich
Aug 24, 2021
IPVM

** *** ********* ****, ******* *** admit ********* ****** ** ***** ********* reviews. * ******* ****** **** **** that:

**** *** ***** *** **** ** leave ***** **** ******* *** **** examples ** ******** *****. **** **** asked ******** ** ********* ***** ********* to “**** ** ***” *** ***** a “***” *** *********.

*******, **** *****, ** **** (****** salespeople) **** *-**** ******* ** *** same ***, ***** ** * ********* of ** ** ****:

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(9)
(5)
JH
John Honovich
Aug 24, 2021
IPVM

****, *** ** ** ****** **** store ******* *****, * ***** ** Verkada *********:

***** ****:

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****** ****:

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******* *********:

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******* *****:

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***** ******:

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(7)
(3)
JH
John Honovich
Aug 24, 2021
IPVM

***,****** **** ***** ****** *** ****** policy:

***'* ****** *******, ********, ** *********** if *** *** ** **** *** the ******** **** ******* **.

(3)
U
Undisclosed #1
Aug 24, 2021

******* ********* ** ***** ******* **** anymore...

*** ****!!!

(3)
UE
Undisclosed End User #2
Aug 24, 2021

********** *********, *** ***** ****** *** in *** **** *******? *** * company ******* * ****-** *****, ****'* one ***** ******** *** ****** **** does ***** ********.

* **** * ** *** ***** in ******* ** **** **** ** unlock **** ** ***** ***** -*** still **** ********- ****** ** *******. Sadly, ***** *** ***** ****** ** government **** ****** **** * ***** to ***** **. ****** **** **** cant ***** **** **** **** *** contract.

(5)
(4)
UE
Undisclosed End User #9
Sep 08, 2022

**** ******** ******* **** ** *** and *********** **** ****'** ********** **** they *** *******.

****-** *** ****** ****-*** ** **** century. ** **** ** *** *** industry ******** ** ****** ****** **** sales, ************* **** ******** **** ***** end-user ******* *** ********, *** ** ecosystem **** ******* ******* *********** **** insurmountable *****.

(1)
SD
Shannon Davis
Aug 24, 2021
IPVMU Certified

* ** ********* ******* **** ***** weasels **** ****** ** ** **** when ****** ** ***** * ******* video ***** * ******* *** ******* that ***'* * ******** "*" ****!!!

JH
John Honovich
Aug 25, 2021
IPVM

*** ******:

(*) ******* ************ *** * **** back *** ***** ***** ** **** had **** ********** ***** *** ********, I ******* ** ****** / ****** some ** *** ********* ** **** were ******* ** ** ** *** record ***** **** ******* *** ********** Verkada ********* **** "***'* *** ******** ****** **** **'** already *******".

(*) ** ********* ** **** **** a ******* ********* (*******, ******, '***********', etc.), *******'* ******** ** ****** ********.

*** ******** ************* ** ******** ** such * **** ** ** ******* with ********* ****: "***, ****** *** bringing **** ** *** *********. ** were *** ***** ** ***** ******** Google *******. ***** ** *** *** certain *** ****** ***** ****** ** these *****, ** ****** *** ********* and ****** *** **** ** ***** any ********** ** ***********. **'** ***** our ********* ** ****** ***** ******* and *** **** *** ******* ****." To ** *****, **** ** *** company *** ****** ********* *** ******** such **********, *** ************* ** ****** is ** ***** *********, ******* ** be ********** *** *** ** **** this ***** *** ***.

**** ******* *** **** *** ** to ******* **** *** ******* *** no ********** ** **** ********** ** be *******.

***, ******* ********* ** *** ***-********** ** **** **** ******:

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* ***'* **** **** ****** **** Heller ** ****** ** ******* *** what ******* ** ***** **** ** totally ********** **** *******'* '***' ******* and ************ **** **** * **** seen ** ************* ** **********.

(3)
(5)
U
Undisclosed #4
Aug 25, 2021
IPVMU Certified

**** ******* *** **** *** ** to ******* **** *** ******* *** no ********** ** **** ********** ** be *******.

**** * ***** ** ****** ******** :)

(1)
(1)
(2)
JH
John Honovich
Aug 25, 2021
IPVM

******

****** *** *** ********* **** **** to ****, *** **.

* **** *** *** ****** *** honest ***** ** ********* **** "**** we **** ** *** ********* ******'* policies *** ** ***'* **** ***** what *** ***** *** ***'* ***** Google **** ** ******** *** **** if **** **, *** ***** **** will ** ** ****** *** ******* and **'** ******* *** ** ****** them *** **** **** * ****."

(3)
U
Undisclosed #3
Aug 25, 2021

******: "* **** **** *** ****** you ****** *** * *** *** violate **."

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(1)
(3)
UI
Undisclosed Integrator #5
Aug 25, 2021

***** ** * *** ** **** going ****** ********. **** ** *** a ****** **** *** ********* *** facts, **********, *** ***********.

(3)
Avatar
Charles Rollet
Aug 27, 2021

*******,***** *******,******* ********** ******* *********,'**********' ******* ** ********:

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********'* *************** ********** *** ******* ****** **** *** employer/business.

(1)
(1)
JH
John Honovich
Aug 27, 2021
IPVM

*************, * ****** ** ******* ********* specifically ****** ****** ******* ******** ******* employees *** *** ******* ******* ** admit **** ** * ******** ** interest ********* ******'* ********.

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(1)
(1)
(5)
UM
Undisclosed Manufacturer #6
Aug 30, 2021

* **** **** ******* *** ******** from ******* *** ******. ** *** ask ****** ** ***** *********, **** never ** * ***** ***** *** they *** ****** *******. *********** ****** know ******.

* **** ***** ******, * **** using ********, * ***** ***** *** them ** ********* ******* *** ********. You *** *** ***** ********* ** the **** *** *** **** ***** probably **** *****.

******* **** ***** ********* **** ***** what **** **** *****, ***** **** corrected ***** **** *****, ***** ** just "*****" *** ** ******** *** reviews **** ***** *********. **** **** feel **** **** *** ***, *****, do ******** **** **** ** **** as **** ******* *** *** *******.

*** *** **** **** ********* **** this ** *** *** **** * stand *** ***, "****** ** ******" and **** ****** **** ****** ** the ****. **** **** *** ** business *** * **** ****** *** word.

(4)
(1)
UM
Undisclosed Manufacturer #7
Aug 30, 2021

**** ** **** ****** **** ** consider ****** ****** **** **** ********. I **** ** ***** ******* *** helping ** ********** ***** ****** *** culture.

(1)
UE
Undisclosed End User #8
Aug 30, 2021

"*** ******* ******* **** **** **** he **** *** ****** ** *** "personal ********" ****** ** ** * Verkada ********, ******* ********* ******'* ********."

(4)
JH
John Honovich
Oct 09, 2021
IPVM

******, *** ******:

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**** ******* ******* ***:

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** *** ********* ****, * *** negative ******* ** * ***, **** detailed ****** *****:

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(2)
(1)
U
Undisclosed #3
Oct 09, 2021

**** ***'* ******** **** *** ****** options **** *** **** ** ** make ** ***** **** ***** ** staythe **** * ***** anymore.

'*** **** * *****' ****** **** new ***** **** ******** ********* ** the * **** **** - ** they **** **.

* ****** **** ** ***?

JH
John Honovich
Oct 09, 2021
IPVM

**** ******* ******* **** ***** ******* vesting ** * ** / ** / ** / ** ******** ******* of *** ******* ** / **/ 25 / ** (*** **** **** was ******* ** *** ********** ******** since *****). **** ******* *** ****** of ******* *** **** ** ********* leave ****** *** ***** * *****, which ** ****** ***** *******'* ******** issues.

JH
John Honovich
Nov 11, 2021
IPVM

******: ******* ****** *** ******* *** done ******** ***** *** ***** **** reviews, ****** **** ******** **** ******** ones *****:

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(1)
(1)
UM
Undisclosed Manufacturer #7
Nov 11, 2021

** ******* ***** ***** **** *******....****** should ** *******, *** ***** *** so ****.

JH
John Honovich
Sep 08, 2022
IPVM

* **** *****, *** ******* ***** has **** **** **** *.* ** 3.6 ** ******* ****** ** ****** complain *** ** ***** ***** ******* by ******* ******* ********* ********** ** leave *******.

*****, * ****** ** ****** ********** - ****** **** *** *** ****** away ******** *****:

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*** * ***** *** *** ** a ******** *********** ** ******* ********** technical ******:

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** *** ******** **** *** ******* rigging ***** ******, **** ******* ********* giving ********** * *****:

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**'* ** ******:

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*** ******** **** ****** ****** * picture ** * ******* ***** **** his * *****:

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*** *** ******** *** ** ***** disclosed **** **** **** *****:

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(1)