Verkada Office Work Drives Sales, COVID Concerns and Challenges

By Charles Rollet, Published Jul 15, 2021, 08:55am EDT

While many tech companies are moving to ongoing remote work, Verkada has firmly focused on office work, helping the company drive sales while increasing COVID concerns and challenges for employees who do not want to be in the office.

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Staffers at Verkada - which ended optional work-from-home June 15 - say the pressure is institutional, stemming from upper management and executive chairman Hans Robertson who has built an aggressive sales-driven culture and was heard saying "I get nervous if I don't see people in the office working".

This has caused frustration and health fears among Verkada workers amid resurgent COVID cases sparked by the Delta variant. This also risks long-term recruitment and retention difficulties for Verkada due to the popularity of work-from-home.

Verkada disputed the findings of this report, stating it is "unfortunate that despite our extensive communications encouraging employees to make the decision that is best for their health, that some employees were left with the mistaken, and wrong, impression" that remote work was discouraged.

******* ****** * ****** COVID ***** **** ***** and ****** ** "********** people ** **** ******** if **** **** ***********, while ********* *********** *** are ****** ** **** it ********* ** **** from **** *** ****** to **** **** *** office, ** **** ** they *** *** ******** testing *** ******** ****** distancing *** ****** **********."

"When ***'** ** *** ****** *** **** ******"

******* *** **** *** San *****, ** ************ open ********** *** ******** except *** * ****** (March ***** ***** **** 2020) **** ***** **** Bay **** **** ********* closed *******. ***** ****-****-**** was ********** ** ****** at *******, ******** ******* told **** **** **** pressure ** **** ** even ****** *** ****** of *** ******** **** year:

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**** *** ******* ****** to **** **** *** office. ******** *** ******* you *-* ***** * day [...] **** **** like "**** ***'** ** the ****** *** **** better."

*** **** ** **** in ******* ****'* **** the ******* *****. **** people **** ******** ** health ******** *** ******* doesn't ****** ****. ******* fostered **** **** ** environment.

[**] *** ***% * concern. * ******* ** go **** ** *** office *** *** ******* that *** ******* ** me ***, *** ****** ups ****** *** ** be **** ** *** office *** ** ***** be ******* **** ** stay **** *** ** even ** *** **** in *-* ***** * week **** ***** *** be ******, *** **** to ** ** *** office ** *** ** all.

** *** *** ** the *** ** ***'* really ****. *** ***** 2 *** *******, ** Salt **** **** *** Austin ****** * ********? We're ******* ******* *** moving ******* ** ***** locations.

Verkada **** ******** **** **** ****

******* ***** ******** ****-****-**** on **** **, ****, the ******* ********* ** IPVM. ** ********, **** like********************* ******** ****-****-**** ************. Multiple ******* ****** ******** also **** ** *** top ***** ** *******'* San ***** ************, ****** office **** ********** ********** for ****.

******* ********* **** ** "encouraged ****** ** **** remotely ** **** **** comfortable" ***** ********* "*** option ** **** **** the ******" *** ***** who *** "****** ** find ** *********" ** work **** ****:

*** *** *** ** of ****** **** ************ extensively ***** *** ***** we **** ***** ** keep ****** ****, ********** people ** **** ******** if **** **** ***********, while ********* *********** *** are ****** ** **** it ********* ** **** from **** *** ****** to **** **** *** office, ** **** ** they *** *** ******** testing *** ******** ****** distancing *** ****** **********.

******* ***** **** *** office *** ****** ****** off ** ******** ** the ********'* ***** ** March **** **** * "phased *********" ********* ** June ****:

** ********** **** *** guidelines *** ***** ***********, we ***** * ****** reopening ** **** ** 2020 *** ********* *** found ******* ** **** difficult *** ******* ********* precautions ** ******* *** health ** *** *********

"I *** ******* ** * ***'* *** ****** ** *** ******"

******** ******* **** **** the ******** ** **** into *** ****** **** directly **** *** ***, with *** ******* ******* founder *** ********* ******** Hans ********* ****** "* get ******* ** * don't *** ****** ** the ****** *******". ** IPVM *** *******, ******** sources *** **** ********* is ******* ********-******* *******, *** *** Filip ********.

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**** **** "* *** nervous ** * ***'* see ****** ** *** office *******" **** ******. Hans ******* ** ****** people *******, ** **** work **** **** ** feels **** ***'* *** work ****

******* ****** **** ** and ******** **** ********* people ** **** ** work:

** ********** ***** **** the *** ******* ******** are ********** ***** **** to **** ** *** office [...] ** ****** their **** *** **** were **** ******* *** it, ******** ***** ***** - **** **** **** 'when ***'** ** *** office *** **** ******.'

******* ********* **** **'* "completely *****" **** ****** at ** "********* *** preference *** ***** *********** worked ****":

** ** *********** **** despite *** ********* ************** encouraging ********* ** **** the ******** **** ** best *** ***** ******, that **** ********* **** left **** *** ********, and *****, ********** – and ** ** ********** false **** ****** ** our ****** **** ********* any ********** *** ***** individuals ****** ****.

Verkada ******* ****** ****** ****

******* **** *******'* **********, sales-driven ******* ********** **-****** work. *** ****** ** a "****** **** ***********" with ** "********** ********" to **** **, ******* getting "***** *******" *** not ****** **:

*** *****, *** *****'* an ********** ******** ** you *** ***** ******* if *** ***'* **** to *** ******. ** you *** **** *******, you *** **** **** home. ** ***'** ***, they *** ***, "*** don't *** **** ** the ******?" ******** **** to **** **** * stock ******* ***** ***** it's *** *********. ******* end-of-quarter ********** ***** *** feel **** ********. * boiler **** ***********.

******* ****** ******, ****** pressure ** *** ***** floor ** "**** **** other **", **** ********** fears ***** ***** ****** if ****-****-**** *** **********:

* ***** ******** ** our ******* ** *****-******, they **** ** **** each ***** **, ***** is ********* ****** ** you're ****-**-****.

***** **** ******* *** resulted ** ****** ******* sales, ** **** *********** to *******'******* ******************** ********.

Fears **** ********* ***** ***** ** ******* *****

******* **** ** ******* event **** ***** **** around ** ***** *** had ***** *** ******** interactions, **** *********, **** one ******** ******* ******** the *** *****, *** Verkada *** *** ******** this ******** **** ** the ***** ******* ******* clear ******* ** ****** obtained ** **** **** "we ****** *** ********* when ** ******** ***** positive *** *****-**"; *******, close ******** **** ******** individually, **** * ****** telling **** **** **** this *** **** ** downplay *** ***** ******* so **** ***** ******** it ***** ***** * COVID ***** ** *** company ** ******** **:

** *** ********* *** company ****** **** ** somebody **** ** **** positive, **** ***** ******* an ***** **** ***** were '*** ***** ********' [...] *** ***** **** situation ***** *** ** email [...] *** ****** they ****'* **** *** an ***** ** **** there **** ** **** close ******** ** ***** be * [*****] ***** for *** *******

* ******* ************ ********* that "** *** *** attended **** ***** ****** positive *****" ******** "******** from **** *****", * vaccinated ******** *** **** positive *** *** ** contacts:

**** ** * ******** mischaracterization ** *** *****. This ***** *** **** offsite ** **** *, 2021. ************* ** ****** were ******* *** ******** with *** *****’* ***** pertaining ** *****. *** meals ****** ****** **** outdoors *** **** ********** were ********, **** *** exception ** *********** ******** and *************.

*** **** ******** ** people *** ******** **** vaccinated, **** ****** ****** negative ****** ********* *** event ***no *** *** ******** **** ***** ****** ******** *****.

We *** *** ********** ******** *** ****** ******** ******* ** *** ****** *** *****-** ******** **** **** *****. We followed all state laws and CDC guidance, as well as contact tracing to notify any individual who came into contact with that person. We did not have any other people who had contact with that person test positive. [emphasis added]

**********, ******* *** ****** at ***** *** ***** event ****** *** ******** as**** ******* ** *******,******* ** ****** ***** with *** ***** *** no ****** **********, ********* then*** ***** ****** ****** health ******:

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** *** ****, ******* said "**** ** * violation ** *** ******* COVID ****** ******. ********* who *** *** **** a **** **** **** home."

"I ***'* **** ****"

* ****** **** ******* does *** ******** ******* mask ******* *** ******* adding **** ****'* "**** safe" **** **** ****-******* and ******-***** *****:

* ***'* **** ****, people ****'* ******* ***** masks **** ** *** common *****. **'** **% vaccinated *** *** **** survey **** **** *** is ****** ** ****** have **** *** ***** first **** [...] ** one ** ******* ****** twice * ****. *****'* no ****** ** ***** to ****** ** ** people ***** ******* ******

*** **** ***** *********-*****, * **** ***'* feel **** ****** *****

** ********, ******* **** it ******** "********** *** time ***" *** ***** to *** ********** *** that **% ** *** staff *** "***** **********". Verkada **** ****** ** has "***** * ****** of ********* ********" ********* hiring *** ****** **-**** for **** ***** ******* and ********** **********:

******* *** ***** * number ** ********* ******** throughout *****-** ** ****** the ****** *** ****** of *** ********* – from ********* **** *****-** testing ** *** ****** for *********, ********* ** least *** ** **** nurses ***** ***, ******** in ******* *******, ************* our ****** ***** *** installing ********** ** ****** social **********, *** ******* with *** ***** ******’* Department ** ****** ** ensure ** ******** *** precautions *** ***********. *** approach *** ****** **** informed ** *** ******** and **** *********, *** State ** **********’* ****** and *** ****** *** safety ** *** ****.

Verkada ******* ********

******* ****** * ******** of *** ***** *********** efforts **** **** ****** "we ***** *** ********** employees" *** ******* "*********** remotely" *** ******* **** "themselves *** ********* ****":

** ***** *** ********** employees *** **** **** above *** ****** **** the **** **** ** work *********** ******** *** appreciate ********** **** **** done ** ***** *** continued ******* ***** ******* themselves *** ***** ********* safe.

******* **** ****** *** "****** ** ****** *****" **** *** *** 29, ****.

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Risks ******* ********** & *********

*** **** **** ******** staffers ********* ******* ***** Verkada's ***** ********** ***** harming ******* *********** *******; multiple ******* **** **** was ******** ** ***** for ********** *** ********* new ******:

* **** * *** of ******* *** *********** there *** **** **** did *** **** *** vibe **** **** **** told '*** **** ** be ** *** ******'.

* ********** **** ****** who **** **** ** move ** *** *** Area ****** *** ******** to ** ** *** office. *** **** **** they're ******* ****** ** relocate ** ******. ******** [outside *******] *'** ********* that ** ** *******.

** **** ******* **** make ** **** ****** and **** ** *** want ** **** **** [...] ** *** **** to **** *** **** people, ********** ******* *****, you **** ** ** more ********.

*** ** ******* ** other **** ***** *** still ******* **** ****

** ******, *******'* *** COVID ******** ** *** necessarily ****** *********** ** 'sales ********' - *** young, ****** ******* ******** Hans ********* ******* ** hire, ***************** "**** *** ******** team". *** ** **** harm ******** ** *** employees ******* ** **** mold. ****-****-**** ** ******** very ******* ** **** and ** **** ******** the ********** ** **** workers, ************ ***** **** more ********** *** ********.

**********, ******, ******* *** optimized ****** ****** ***** growth *** ** **** can ******* ** **** (100%+ ****** ** **** is *** ******, ******* say), *** ****** **** remote ** ****** **** may ** ********, ** at ***** *** * concern ** *******.

Vote / ****

Comments (18)

***** ******, *******!

*********** ***** ***** ****** work. ** *** *** hand, ***** *** * lot ** *********** ************* with ****** ********** *** don’t **** **** ***********. On *** ***** ****, there *** * *** of ***** ****** ************* (i.e. ****/**/** *****) *** just ***’* **** ****** experience ***/** **** **** remote **** ** ********—***** are *** ***** ** people *** ********* *** in *****-***** ***** *** many *** ******** ******* about ****** ****.

*** ** ***, * don’t **** ** *******’* preference *** **-****** **** is * **** ********.

Agree: 1
Disagree
Informative: 1
Unhelpful
Funny

***** *** *** ***** of ****** *** ********* see ** *****-***** ***** and **** *** ******** excited ***** ****** ****.

******, *** **** **** is *** **** ******* Verkada *** ****. **** will ** *********** ** see ** ***** **** specific ********* *** ********** that **** **. *** much ** *** ***** of ********** *** **** challenges **** ******* **** attracting **** *********** *********?

Agree: 1
Disagree
Informative
Unhelpful
Funny

*** ******, ** ** not *********** * **** negative *** *******, *** new ******* ***** *** be ********* ** * pro-office ********* ***** *** last **** ** **. However ** *** **** run ** *** ******* matures, ****** **** ******* changes, * ***** **** will **** ******* ****** experienced ******** ** **** fields ***** ***** ********* existing ******** **** ***'***' *******,****** **********,******* *************. ******* **** ** is ******** ***** ****** of ******, *** ** may ** ****** ******* creating * **** *********/******-******** environment *** ******* ***** of *****.

Agree
Disagree
Informative
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Funny

** ** **** *** easy ** **** * beer **** ** ******** when *** *** * project.

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Agree
Disagree
Informative
Unhelpful
Funny: 8

* *** ** ***** same ****** *********** ***** "not ******* ****" *** happy ** ** ** bars, ***********, *** ********. People **** **** ** work **** **** ** this *****.

Agree: 7
Disagree
Informative
Unhelpful
Funny

*** **** ******* **** their ****** ******* **********?

Agree
Disagree
Informative
Unhelpful
Funny: 2

******** **** **** ****** available *** ****** *** are ******* *********. *** COVID **** ********* **** is ******* ********* *****. I **** **'* *** to *** ** *******, but **** ******* ***** about *** ****** *** late. ** * ******** to ** ******** **** they **** ****** ** come **** ** *** office?

*****, *** ****'* ******** me.

Agree: 7
Disagree
Informative: 1
Unhelpful
Funny

**** ** *** **** at *** **** ******* (unless ******** *** ***.), they *** ******* ***** in **** ****’* *** while ****** *** *** vaccinated *** ********* **** more ******* *******, **** still **** **** *** are *** **********. ******* consider *** ******** ***** people ** **** **** the ******. ******* ********!

Agree
Disagree
Informative
Unhelpful
Funny: 1

****, ******* *****. ***'* shut ********** **** ***** and ******* ******'* ***** to ******* *******...

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Agree: 2
Disagree
Informative
Unhelpful
Funny

*** *******. * **** it *** ******* ** many ****'* (*** ***** total *** *** ***** is *** **** *** trending *** ***** *** and ***** ** **** contagious).

*** ******* ***** ******* shut ****. *** ***** simply ******* * **** to ***** ****** ********* not ******* **** *** staying **** **** ***** groups. ******* ******* ** all **** *** **** but ** * *** a ****** ** ***** I ***** **** ** have *** ***** ** refuse ******* ** *** have ** **** *** my ****-***** *** ***'* believe ** * ******* which *** **** ****** by ******* ** ************* reduce ***** ** ****** problems **** ***** **********.

Agree
Disagree: 3
Informative
Unhelpful
Funny

****, *** ***'* **** for * ******* ******** and ***** ******* ******* privacy. **** ****** *** nurse **** **** ** you **** *** *** vaccine ** * ****** don't *** **** *****. A ******** ** ******'* and ******* ***** **** been ********** ** ** you *** ***, **** should ** ****, *****? If **** **** *** they ***** **** *** proper ********. ***** ** trend ** * *** confusing ** **** ********, no?

Agree: 1
Disagree
Informative
Unhelpful
Funny

**** ***, **** ** so ******** ** **** point. ********* *** ********** this ** ***** "*****" is ** ********* ************. These ****** **** ****** used ** ******* ** home, **** **** ** us, *** ***'* **** to ** **** ** the ****** *** ** convenience - ******. ** they **** ****** * vaccine, ***** ** **** reason *** **** ** be "******" ** ******* at *** ******. * highly ***** *** **** who *****'* ****** *** vaccine **** * ********* fear ** *****.

**** * **** ***** to ******* *** ***** of *** [**** ** *** *****] *******!

Agree: 4
Disagree
Informative: 1
Unhelpful
Funny: 1

**** * ******** *** kids **** ** **** from ****!

***** *** *** **** people ** *** ** the **** *** ***********, freely ********** ****** ******.

**** ** *** * company ******* **** ** a **** ***** *******.

**** ** *** *** back ** ****.

Agree: 4
Disagree: 1
Informative
Unhelpful
Funny

*******!!!

Agree
Disagree
Informative
Unhelpful
Funny

* *** ** "*****".

*** ************* *****?

*** * ******* ****** (considering ** ******).

** ***** **** **** just ***** ** **** on ******* ******* ** their ***** ******* *** growth.

Agree: 2
Disagree: 2
Informative: 1
Unhelpful
Funny

** ** ********* ** the ******, ** ***** to ******* ******** ******** in ***** ****** *** we **** ******** **** Verkada's ******** ***.

** ***** ********* **** ******** ****, ***** *** * lot ** ******* ********* (far ****** **** ** see ** *** ******** company *********) **** *********** concerns.

Agree
Disagree
Informative
Unhelpful
Funny: 1

**** ** ***** ***** how **** ******* ******* is.

‘*** *******’ ** ****** Maker ******* ****** *******, Parties

Agree
Disagree
Informative
Unhelpful
Funny

**.*% ******** ****.

**** **% ** ****** due ** ******* ***/** other ********** ****** **********.

*.*. ******* *** ** death = **.*

****** **** ** *** "Covid" ****** **** **** 80!

**** *** *************.

Agree: 2
Disagree: 2
Informative
Unhelpful
Funny
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