Verint Wins "Worst Surveillance Company 2011"

Author: John Honovich, Published on Aug 10, 2011

IP Video Market Info announces that Verint Systems has won our award for "Worst Video Surveillance Company of 2011."

Verint and Awards

Verint is no stranger to awards. Earlier this month, Verint 'won' an award from Frost & Sullivan for the "2011 North American Customer Value Enhancement." This made Verint a back to back Frost award winner, following up their 2010 'award' for  "North America Company of the Year."

Frost & Sullivan Awards

Most industry people we speak with agree that Frost & Sullivan awards are meaningless. Indeed, 2 years ago, we did an expose on Frost awards detailing problems and issues with them.

The most important problem was award recipients paying Frost & Sullivan. Frost actually acknowledged in the comments section of that report that Frost "licenses the publication of [their] awards" to awardees. This confirms the private descriptions of numerous manufacturers who tell us that they paid $10,000+ for the right to run press releases for their award.

Verint's Response

We asked Verint via email, "Did you license or pay any fee in conjunction with publicizing/promoting the award?" They responded "No we did not pay to win the award. The award is not contingent upon us paying any fees to Frost."

A shrewd and highly misleading answer: Not only did they avoid the question, they specifically phrased the response to avoid the crux of the matter and my clear question - paying to license the PR campaign they ran.

Paying for Publication

Get Video Surveillance News In Your Inbox
Get Video Surveillance News In Your Inbox

The tactic of claiming that manufacturers pay for publicizing awards but not for winning them is ridiculous. We find this to be a shallow attempt to cover up what is obvious - the awards are meaningless.

Even the title of Verint's most recent award is vague: "2011 North American Customer Value Enhancement." Honestly, one has to wonder if it is even worth paying to publicize such a pointless award.

2 years ago, when we ran our original report, a Frost executive tried to convince us of the legitimacy of their awards. However, the example 'research' he showed us where essentially summaries of vendor marketing claims.

Verint's Struggles

The reality is the last few years have been especially tough for Verint:

  • Their video surveillance revenue continues to decline
  • Their product development looks weak including delays in new releases for their VMS. 
  • Their #1 North American surveillance competitor just turned in an excellent quarter (while Verint's revenue drops). 
  • Milestone and Genetec continue to take market and mindshare in the critical enterprise VMS market.

I understand that Verint is struggling to get press coverage. However, they should focus on improving their competitive positioning not licensing awards.

Stop the Senseless Awards

All manufacturers need to stop these awards. While it has gotten better, with a sharp drop in Frost 'awards' recently, new bogus awards continue to pop up.

The focus needs to be on real improvements and clear communication that informs, not manipulates, the community.

Is Verint Really the Worst Surveillance Company of the Year?

Just like it is hard and ultimately subjective to call a company the best, so is identifying the worst. However, Verint, at least, is in the running for this dubious distinction. And since they like awards so much, we are giving them this one -- for free.

Related Reports

Axis: "It’s A Question Of Trust And Who You Want To Be Associated With" on Jan 17, 2018
Who do you trust? Who do you want to be associated with? Axis is raising hard questions to start 2018. In this note, we examine these questions,...
'Defiant' Hikvision 'Strikes Back' At WSJ And US on Jan 16, 2018
The fight is on. Hikvision and their owner, the Chinese government, 'strikes back' against the Wall Street Journal and US politicians raising...
Chinese Government Attacks Western Reports on Jan 03, 2018
The Chinese government is angry at the BBC and WSJ's reporting on Chinese video surveillance (see BBC Features Dahua and WSJ Investigates China's...
Robot Vandalism on Dec 11, 2017
Vandalism of security systems is a common concern. It is so common that camera vandalism statistics show that designers routinely sacrifice camera...
ASIS Dumps 'ASIS' For Show on Dec 06, 2017
After 60+ years, ASIS is dumping its eponymous show name and replacing it with 'GSX'. This is a classic marketing mistake. For a show struggling...
Dahua Forbes 'Next Web Crisis' Vulnerability Dispute on Nov 16, 2017
The buffer overflow vulnerability in Dahua products is not in dispute, in fact we covered it when it was first published. What is in dispute is...
Hikvision China Criticizes The WSJ on Nov 15, 2017
Hikvision, through the Chinese government's authoritative news service, has criticized the WSJ investigation into Hikvision. In this...
WSJ Investigates Hikvision on Nov 13, 2017
The Wall Street Journal (WSJ) has released a detailed investigation into Hikvision's government ownership and cybersecurity problems, hitting the...
Ingram Micro: The Blind Lead The Blind on Nov 02, 2017
Ingram Micro, as a huge as they are overall, with $40+ billion in annual sales, has never been a force in physical security, despite, or perhaps...
Deceptive ASIS Attendance on Oct 06, 2017
ASIS is being deceptive with its conference reporting, effectively inflating the event's real actual attendance. What they try, but struggle to...

Most Recent Industry Reports

Chinese Government Hikvision Surveillance System On US Government Network on Jan 18, 2018
Hikvision, the Chinese government-owned manufacturer, has publicly claimed that their products are running on a US government network. Moreover,...
Camera Course - Last Day - Save $50 on Jan 18, 2018
Today is the last day to save $50 - register now. Learn video surveillance and get certified. Save $50 on the course, ending this Thursday the...
VSaaS Usage Statistics 2018 on Jan 18, 2018
VSaaS has been a 'next big thing' for more than a decade. The prospect of managing, storing and streaming video from the cloud rather than...
Vivint Streety Video Strengthens Door Knocking on Jan 17, 2018
Vivint is famous (or infamous depending on your perspective) for mastering large scale door to door selling. The company has skyrocketed from a...
Axis: "It’s A Question Of Trust And Who You Want To Be Associated With" on Jan 17, 2018
Who do you trust? Who do you want to be associated with? Axis is raising hard questions to start 2018. In this note, we examine these questions,...
Software House Vulnerability Allows Inside Attacker To Open Doors on Jan 17, 2018
A vulnerability in Software House IP-ACM modules allows an attacker to potentially unlock doors, or perform other actions, on affected systems....
'Defiant' Hikvision 'Strikes Back' At WSJ And US on Jan 16, 2018
The fight is on. Hikvision and their owner, the Chinese government, 'strikes back' against the Wall Street Journal and US politicians raising...
The 2018 Surveillance Industry Guide on Jan 16, 2018
The 300 page, 2018 Video Surveillance Industry Guide, covering the key events and the future of the video surveillance market, is now available,...
Edward Snowden Haven App Tested on Jan 16, 2018
Global coverage followed the December 2017 announcement that Edward Snowden was leading a team developing Haven, an app "that leverages on-device...
This High Schooler Is Excited About His Future Security Career on Jan 15, 2018
A common lament is that smart, young people have little interest in surveillance systems. In fact, discussions like Should Talented Young People...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact