Verint Wins "Worst Surveillance Company 2011"

By: John Honovich, Published on Aug 10, 2011

IP Video Market Info announces that Verint Systems has won our award for "Worst Video Surveillance Company of 2011."

Verint and Awards

Verint is no stranger to awards. Earlier this month, Verint 'won' an award from Frost & Sullivan for the "2011 North American Customer Value Enhancement." This made Verint a back to back Frost award winner, following up their 2010 'award' for  "North America Company of the Year."

Frost & Sullivan Awards

Most industry people we speak with agree that Frost & Sullivan awards are meaningless. Indeed, 2 years ago, we did an expose on Frost awards detailing problems and issues with them.

The most important problem was award recipients paying Frost & Sullivan. Frost actually acknowledged in the comments section of that report that Frost "licenses the publication of [their] awards" to awardees. This confirms the private descriptions of numerous manufacturers who tell us that they paid $10,000+ for the right to run press releases for their award.

Verint's Response

We asked Verint via email, "Did you license or pay any fee in conjunction with publicizing/promoting the award?" They responded "No we did not pay to win the award. The award is not contingent upon us paying any fees to Frost."

A shrewd and highly misleading answer: Not only did they avoid the question, they specifically phrased the response to avoid the crux of the matter and my clear question - paying to license the PR campaign they ran.

Paying for Publication

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

The tactic of claiming that manufacturers pay for publicizing awards but not for winning them is ridiculous. We find this to be a shallow attempt to cover up what is obvious - the awards are meaningless.

Even the title of Verint's most recent award is vague: "2011 North American Customer Value Enhancement." Honestly, one has to wonder if it is even worth paying to publicize such a pointless award.

2 years ago, when we ran our original report, a Frost executive tried to convince us of the legitimacy of their awards. However, the example 'research' he showed us where essentially summaries of vendor marketing claims.

Verint's Struggles

The reality is the last few years have been especially tough for Verint:

  • Their video surveillance revenue continues to decline
  • Their product development looks weak including delays in new releases for their VMS. 
  • Their #1 North American surveillance competitor just turned in an excellent quarter (while Verint's revenue drops). 
  • Milestone and Genetec continue to take market and mindshare in the critical enterprise VMS market.

I understand that Verint is struggling to get press coverage. However, they should focus on improving their competitive positioning not licensing awards.

Stop the Senseless Awards

All manufacturers need to stop these awards. While it has gotten better, with a sharp drop in Frost 'awards' recently, new bogus awards continue to pop up.

The focus needs to be on real improvements and clear communication that informs, not manipulates, the community.

Is Verint Really the Worst Surveillance Company of the Year?

Related Reports

Dahua Wiretapping Vulnerability on Aug 02, 2019
IPVM has validated, with testing, and from Dahua, that many Dahua cameras have a wiretapping vulnerability. Even if the camera's audio has been...
"Stats Don't Lie" Says Deceptive IFSEC on Jul 30, 2019
While IFSEC has declared #statsdontlie and trumpeted seemingly skyrocketing visitor numbers, they are decieving about their show's problems. On...
Briefcam Buys Frost Award* on Jun 20, 2019
Frost 'awards' are well-known and widely disrespected. Now Briefcam is touting their win. The way it has worked for many years is that Frost...
LifeSafety Power NetLink Vulnerabilities And Problematic Response on May 20, 2019
'Power supplies' are not devices that many think about when considering vulnerabilities but as more and more devices go 'online', the risks for...
Inside Look Into Scam Market Research on May 17, 2019
Scam market research has exploded over the last few years becoming the most commonly cited 'statistics' for most industries, despite there clearly...
Verkada False Allegations Against Avigilon Exposed on May 08, 2019
Verkada has leveled false allegations against Avigilon, as part of their aggressive marketing tactics against the 'dinosaurs' in the 'ancient'...
Verkada Salesman: IPVM "Stuck In A The Stone Age" on Apr 25, 2019
Verkada is 'tackling dinosaurs' and battling those, like IPVM, who are 'stuck in a the stone age'. Verkada's recent sales recruiting promotion...
The Embarrassing Story of ISC West's Best New IP Camera on Apr 24, 2019
A sad but simple situation: Only 2 companies paid SIA the thousands of dollars required to compete for the best new 'cameras IP' The judges...
Securadyne CEO: IPVM 'Entertaining For An Ignorant Few' on Apr 16, 2019
Securadyne's CEO Carey Boethel is unhappy with IPVM's report - Failed Integrator Rollup, Securadyne Sells to Guard Giant Allied. Indeed, he...
ADT And 'The Defenders' Silent About Massive Complaints on Feb 14, 2019
ADT's largest dealer, "The Defenders" has been the subject of a massive number of complaints over many years and many forums, most recently a CBS...

Most Recent Industry Reports

Uniview Beats Intel In Trademark Lawsuit on Aug 19, 2019
Uniview has won a long-running trademark lawsuit brought by Intel, with Beijing's highest court reversing an earlier Intel win, centered on...
Suprema Biometric Mass Leak Examined on Aug 19, 2019
While Suprema is rarely discussed even within the physical security market, the South Korean biometrics manufacturer made global news this past...
Verkada People And Face Analytics Tested on Aug 16, 2019
This week, Verkada released "People Analytics", including face analytics that they describe is a "game-changing feature" that "pushes the...
Dahua OEM Directory 2019 on Aug 16, 2019
US Government banned Dahua OEMs for dozens of companies. The following directory includes 40+ of those companies with a graphic and links to...
Installation Course - Register Now on Aug 15, 2019
Register Now for the September 2019 Video Surveillance Install Course. This is a unique installation course in a market where little practical...
Axis Suffers Outage, Provides Postmortem on Aug 15, 2019
This week, Axis suffered an outage impacting their website and cloud services. Inside this note, we examined what happened, what was impacted...
Hikvision Scrutinized In The Netherlands on Aug 15, 2019
Hikvision is facing unprecedented scrutiny in the Netherlands, at the same time the US government ban has taken effect. This week, a Dutch...
Axis 4K Camera Shootout 2019 on Aug 14, 2019
Axis' 4K Q3518-LVE claims the "best video quality possible", with Lightfinder super low light performance, Axis' high end Forensic WDR, and...
CheckMySystems Company Profile on Aug 14, 2019
CheckMySystems says that too many users respond, "I get an email when something is wrong" when talking about their video system maintenance plan,...
Hikvision OEM Directory on Aug 13, 2019
The Chinese government-owned and US-government banned Hikvision has become the world's largest video surveillance manufacturer and generally hidden...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact