Verint Wins "Worst Surveillance Company 2011"

Author: John Honovich, Published on Aug 10, 2011

IP Video Market Info announces that Verint Systems has won our award for "Worst Video Surveillance Company of 2011."

Verint and Awards

Verint is no stranger to awards. Earlier this month, Verint 'won' an award from Frost & Sullivan for the "2011 North American Customer Value Enhancement." This made Verint a back to back Frost award winner, following up their 2010 'award' for "North America Company of the Year."

Frost & Sullivan Awards

Most industry people we speak with agree that Frost & Sullivan awards are meaningless. Indeed, 2 years ago, we did an expose on Frost awards detailing problems and issues with them.

The most important problem was award recipients paying Frost & Sullivan. Frost actually acknowledged in the comments section of that report that Frost "licenses the publication of [their] awards" to awardees. This confirms the private descriptions of numerous manufacturers who tell us that they paid $10,000+ for the right to run press releases for their award.

Verint's Response

We asked Verint via email, "Did you license or pay any fee in conjunction with publicizing/promoting the award?" They responded "No we did not pay to win the award. The award is not contingent upon us paying any fees to Frost."

A shrewd and highly misleading answer: Not only did they avoid the question, they specifically phrased the response to avoid the crux of the matter and my clear question - paying to license the PR campaign they ran.

Paying for Publication

Get Video Surveillance News In Your Inbox
Get Video Surveillance News In Your Inbox

The tactic of claiming that manufacturers pay for publicizing awards but not for winning them is ridiculous. We find this to be a shallow attempt to cover up what is obvious - the awards are meaningless.

Even the title of Verint's most recent award is vague: "2011 North American Customer Value Enhancement." Honestly, one has to wonder if it is even worth paying to publicize such a pointless award.

2 years ago, when we ran our original report, a Frost executive tried to convince us of the legitimacy of their awards. However, the example 'research' he showed us where essentially summaries of vendor marketing claims.

Verint's Struggles

The reality is the last few years have been especially tough for Verint:

  • Their video surveillance revenue continues to decline.
  • Their product development looks weak including delays in new releases for their VMS.
  • Their #1 North American surveillance competitor just turned in an excellent quarter (while Verint's revenue drops).
  • Milestone and Genetec continue to take market and mindshare in the critical enterprise VMS market.

I understand that Verint is struggling to get press coverage. However, they should focus on improving their competitive positioning not licensing awards.

Stop the Senseless Awards

All manufacturers need to stop these awards. While it has gotten better, with a sharp drop in Frost 'awards' recently, new bogus awards continue to pop up.

The focus needs to be on real improvements and clear communication that informs, not manipulates, the community.

Is Verint Really the Worst Surveillance Company of the Year?

Just like it is hard and ultimately subjective to call a company the best, so is identifying the worst. However, Verint, at least, is in the running for this dubious distinction. And since they like awards so much, we are giving them this one -- for free.

Related Reports

Dahua ‘Duplicitous’ Says Botnet Victim on Oct 11, 2016
The victim of the record-breaking botnet, Brian Krebs, is calling Dahua duplicitous in its statements about the Mirai botnet. He says Dahua should...
Axis Secretly Paid Anixter Sales People To Push Axis NVRs on Sep 26, 2016
Internal Axis communication shows how Axis paid Anixter and Tri-Ed sales people with secret bonuses to push Axis NVRs. In this report, we examine...
US Embassy Requires Hikvision Cameras on Aug 29, 2016
The US Embassy in Kabul Afghanistan has required only Hikvision cameras in a new US federal government bid. However: Hikvision was founded...
Dahua Distributor Angered "Always Give Good News About Hikvision" on Aug 11, 2016
A Dahua distributor is angry that "IPVM always give good news about HIKvision while destroys Dahua." I can understand the frustration, not of...
Dahua Fakes Being American on Aug 10, 2016
Robbed from the Hikvision playbook, now Dahua takes it turn. Dahua, China's second largest manufacturer, is ramping up its marketing. Dahua...
A New Low In Embarrassing Security Awards (OSPA) on Aug 03, 2016
The trade show stunts continue, though this one purports to be 'credible' and 'respectable'. The Outstanding Security Performance Awards (OSPAs)...
Avigilon "Probably Going To Zero Within The Next Two Years" Charges Analyst on May 18, 2016
The analyst who blasted Avigilon 2 weeks ago as being a Cash Strapped, Commodity Company is not backing down one bit. Indeed, the original target...
Hikvision Rejects Responsibility for Hacked Hikvision Cameras on May 10, 2016
After a massive number of Hikvision cameras were hacked, Hikvision has added new, and questionable legal language, declaring that Hikvision will...
ADT's Terrible "Business Video Special" on May 06, 2016
ADT is special. Pricing for HD video has gone down sharply, but not for ADT whose "less than $2 a day offer" is quite...
Drako Launches Fake Charity Sales Promotion on Mar 31, 2016
There is nothing quite like a really rich guy using charity to sell surveillance systems. The children may be the future, but for Eagle Eye...

Most Recent Industry Reports

Knightscope - $122,509 Revenue, $2.5 Million Loss Seeks $20 Million Investment on Dec 09, 2016
The robot that ran over a child, Knightscope, wants money and they need it. Investors can invest as little as $1,000 to participate and...
'Solution' Manufacturers Threaten Integrators on Dec 09, 2016
The race to the bottom has driven manufacturers to become 'solution' providers, threatening integrators. Axis shift to 'solution' sales might be...
The Russian SMP Security Robot on Dec 08, 2016
A Russian manufacturer, SMP, has a commercially available outdoor security robot, at a lower price and with much less marketing than their main...
How Hikvision Beats Its OEMs on Dec 08, 2016
Hikvision GM declared that they are not aggressive with their competitors. But some of their own OEM partners disagree. Inside, we reveal a key...
Dahua Discontinuing H.264 Only Products on Dec 08, 2016
Dahua has taken a stand for H.265 and is discontinuing its H.264 only products. We examine the shakeup inside this...
IP Networking Course January 2017 on Dec 08, 2016
This is the only networking course designed specifically for video surveillance professionals plus it includes live training, personal help and...
Hikvision vs Dahua Mobile Apps Tested on Dec 07, 2016
With smartphone use and low-cost video recorders surging, many user's main interface to their surveillance system is their phone. With mobile video...
Paxton Drops US Reps, Plans Major Expansion on Dec 07, 2016
Paxton is gearing up to make a big run at  US access control success. The first step they have made is to cut all US Rep Firms, in anticipation of...
Axis Partner Elder Care Video Analytics (Smartervision) on Dec 07, 2016
Can video analytics be used to improve the care of the elderly? Axis and a video analytics startup, Smartervision, are working together to do so....
Sony IP Camera Backdoor Uncovered on Dec 06, 2016
A backdoor has been uncovered in ~80 Sony IP camera models, attackers can remotely enable telnet on the camera, and then potentially login as root,...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact