Verified Response Discontinued in Silicon Valley San Jose

Author: Dan Gelinas, Published on Feb 28, 2019

Almost all security alarms are false. This has driven some municipalities to require verified response before dispatching police.

However, now San Jose, with a population of more than 1 million people and in the middle of Silicon Valley has discontinued the practice after an increase in crime. San Jose enacted the restrictive policy in December of 2011.

san jose verified response

Inside this note, based on our outreach to The San Jose Police Department, and talk with SIAC (Security Industry Alarm Coalition) we look at the following topics:

  • False alarms and Verified Response
  • Why San Jose had it and why they dropped it
  • Despite the cost
  • Who else has dropped it?
  • Are any looking to institute it?
  • Industry stance on Verified Response?
  • SIAC supports under certain circumstances
  • Alternative to Verified Response
  • Outlook for Verified Response

****** *** ******** ****** *** *****. **** *** ****** **** municipalities ** ******* ******** ******** ****** *********** ******.

*******, *** *** ****, **** * ********** ** **** **** 1 ******* ****** *** ** *** ****** ** ******* ****** has************ *** ******** ***** ** ******** ** *****. *** *********** *** *********** ******** ******** ** ****.

san jose verified response

****** **** ****, ***** ** *** ******** ** *** *** Jose ****** **********, *** **** ******** (******** ******** ***** *********)** **** ** *** ********* ******:

  • ***** ****** *** ******** ********
  • *** *** **** *** ** *** *** **** ******* **
  • ******* *** ****
  • *** **** *** ******* **?
  • *** *** ******* ** ********* **?
  • ******** ****** ** ******** ********?
  • **** ******** ***** ******* *************
  • *********** ** ******** ********
  • ******* *** ******** ********

[***************]

False ****** *** ******** ********

** ** ********* ******** ** *** ***** ******** **** **** alarms ****** ******* ** *** ***** **** ****** **** ******* like**** ***** *** ** ************* ***** *** ** ************* ***** ***** ***** ** **%-**%. *** ******** ** * **** ********** *** ****'* *** ******** ******** ****** **** ** **** it *** ********* ** ~**,*** ******, ** ***** **% **** false *** "****** * *** ** **** *** *********."

****** ***** **** **** **** ** ** ********* ** **** up ******* **** ** ******* ** ****** ***********. ***** ******** response, * ***** ***** ********** ******** ** ***** *** ****** will *** ******* ** ** ***** ***** *** ***** ******* takes ***** ***** (*****-, ** *****-************, ** *** ******* *********) to ****** *** ***** ** ****.

Why *** **** *** ** *** *** **** ******* **

*** *** **** ** ********* *** **** **** *** ******** response ****** *** ** ****** ** ******, ********* ** ********* *****-****** ********* *********** ***** ******** ** *********. *** ******, ******* ** ****** 2018, ***** ***** **** ***** "* ******** ** ******** ****** are *****, **** *** * **** ************ ******* ** ******** when * ***** ** *********," ** **** ** *** ********** of *** ******* ******* *****:

*** **** **** **** *** ********* ******** ******** ** ** interview *******:

*** **********’* ******** ** ******** ******** ** ******** ****** *** be ***** ****** ** *** *** **** ****** **********’* **** Manual ******, ************ ******* * **** – **** ******** ** SECURITY ******. **** ******* ******** *** **** ****** ****** ** our **********’* **********. ***** ** ** ********** *********** ** *** at **** ****.

*** **** ** ******* *** ******** ******** ****** ** ******** of **** ** ** ******* ** **** **** *** ********* wasted ** ********** ** ***** ******. *******, *** **** ******** the ****** ** ****** ** ****, ***** * **** ** crime ****** *** ~* ***** ****** **** *** ********** ** alarms, ** *********** ** *** **** ***** ******** *****:

Despite *** ****

*** **** ****** ********* ************** **** ******* ********** ** *** alarms ** **** ** ** ******. ********* ** ******* ***** ** *** **** ******** ******** ********, *** **** ********* ** **** **** ** *** ****** $662,000 **** **** ********** ** ***** ******. ***** ** ********** ************* *** ****** **********'* **** ****** ** * ******** ** respond, **** ********* **** ****** ***** ****** ** ****** ** a *** ******* ******* * **** ** ****. ** ** likely *** **** *** ********** **** * ********* **** ** crime ** ***** **** ****.

Who **** *** ******* **?

********* ** **** ********* ************ ******, ***** **** **** ******* ************** **** **** ********** *** then ******* ******** ********, ********* ******, *****. *** ********* **** footage **** **** ***** * ***** ***** ***** ******** ** an ******** ** ** ****** *** **** ****** *** ****** (everyone ******* ** *** * ***** *****), ******** ***** ** ********* *** ******** ******** ****** ** **** ****:

* *********** **** ******** *** ********** ***** ****** ******** ******** before ********* *********** ***** * ******** ***** ** *** ****** PD, ***** * ***** ***** ******** *** ****** ** ****, as **** ** *** ********* **** *******, ***** ****** **** many **** *** ****** "****'* **** * **** ******* ***** business ******" ** *** ****:

Who ** ***** **?

*********, *** ** **** ** ***** *******, ******* *** * verified ******** ******.

*** **** ** * **** ****** *** ******* ***** ***** ***** ************** *** ********** **** *** **** ** *** *******, ** seen ** *** ********** *****:

*** **** ******* **** *** **** ** ***** ********* ** prove ***** ** ******** ** ******** ******** ****** *********** ******, as **** ** *** ********** *****:

********* ** **** *** ***** ******* ******** ******** ******* ** unjust, ****** ***** ********* *** ***** ****** ***** *** ********* caused ** ***-**** *****.

** ****, ********** ********** **** ****** & ******* *********** (******)***** **** *** ***** *********, *-*** ******** **. *** *** Safecom ******** ************** * ******* ******* *** ***** ******* **, ********* *** ****'* ********* **** ******** ******** ******** *** fines *** ***** ****** *** ****************.**** **** *** ********* ** ******** ** ****, *******,****** *** ***** ** ******.

****** **** **** ** *** *********, ***** ******* *** *** only ************ **** **** ******** ******** ** *****, ****** **** other ************** ******** * "********* *** ****" ******, ** ***** the *** ******** ********** *** ***** ******* *** **** ***** the *****. ********** ******** *** **** ** ******* ** *** as **** *** ***.

********, ****** **** **** "***** *** **,*** ******** ** *** US *** ***** **** ** **** **** **** ** *********** response ****** ** *****."

SIAC ****** ** ******** ********

**** ***** ******** ******** ** ********* *** "* **** ****" at *** ****:

** ** *******, ***-******** ***** ********* ***** **** ** ********** to ****** ***** ********* **** ****** **** ** ****** ** responding ***** ***** *** ****. **** ****** **** ***** ******** private ******** ********. **’* * ******* **** ** **** ******* alarm ******** *** * *** **** ** ** ** **** free ****** ********.

****** **** *** ******* **** ******** ******** ** **** ** is "***** *** ****" *** ********* ***** ****** *** *** coming ***** ******** ******** ** ********* ****** ** * ****** or ** ************* *****:

******** ******** ** ***** *** ****. **’* ****** ***-********. ****** won’t **** ** ***** ***** *** **** ********."

****** **** **** ** *** ***** *** ****** "**** ******** at ****" ***** *****-** ********* **** *** ******** ******** ****** gives **** **** ****** * *****-** ** ********** ***** ******* activity, ****** **** ********** ******** **** * *********:

*** **** **** ******** ** ** *** ***—**** ** **’* 3 ** * ******* ****—** * *********.

SIAC ******** ***** ******* *************

******* ************, ****'* ****** **** **** ********* ****** ***-******** ** alarm ****** ****** *** ******* ** ****** ******** ** *** doing **** **** ***** ** ******* ***** ******:

** ******* ****** ******** ******** ** ****** ***’* *** ** board.

****** **** **** ***** **** **** * *** ******* **** SIAC ******* *** ** ************** ***** ******** ******** ****** **** the **** *******. ** **** **** **** ***** ** *** the ********* ********** *** ***** **** * **** ** ******** Response, ** **** ** **** ********** ** *** *********'******** **** ** ******** ********:

****** **** ** ***** *** *** ******** ******** ** ******* its *** ***-******-******** ***** ******** ** ******:

**** ***** ** *** ***** ********. ** ******’* ** ****** this ********** ***** ***.

Alternative ** ******** ********

**** ******* ******** ******** *********** ************** ***** **** *** ***** ** **** ** *** work **** **** ********, ***** *********, *** *** *****. ****** said *** ***** ********* *** * **** *** ** *********** the ***** ***** ******* ** ****** ****** ********* *** ********* the ********** ** ******** *** ***********, ****** * ******** *********** when *** ********* ** ******* *** ********:

**** *** ***** ********* ** **** *** ******** ** * city, **% ** *** ********* ******* ** * **** ***’* have *** ********* ** * ****.

Outlook *** ******** ********

** ** ********** **** *** **** ** ** *** ***** of ******* ******, ***** ********** ********* ******. ******** ******** ** a ****** **** ***** ** ******* ********** ** ****** ****** and ****** *** ***** ***** *******. **** **** * ****** is ******* ** ** **** **** ******* **** ***********, ** is ****** **** ** **** ** ******* *********, ** **** until **** ***** ********* ******* ************* ************ ***** ** ***** disposal.

***** *** ****** **** ******** *** * **** ** **** direction, ********* ************** *** ******** ******** ***** ******** (*****), ***** **** ** ********** *** ******** ** ******** ****** with *** **** ** ********* ******** ******** ****** **** ******.

Comments (17)

*** ********* **** ******* **** **** ***** * ***** ***** being ******** ** ** ******** ** ** ****** *** **** before *** ******...

********** *** ***** ***** *** * ******* ***** ************* ******, but ****’* ***** *** *** ****** ******** ****** ********.

****, ****** *** ***** :)

******...

* *** **** ******** *** *** ***** ** **** *** 'Lee *****, ***** ******** ********* ******' **** ** *** ******... but *** **** ** ** ** ** *** **** ***** post.

**** ****, ***.

* ************...

**** **** ********** ***** *** **** *** ** ** ********* source ** ******* *** **** ***** ***** ***********, ******** ******** Alarm *********/ ****; ******** *******-********** ** ***** ********** *** **** of *** ***** ************ **********.** ******* *** **** ** ****** ********* *** * ********** from ****** “******” ** ********* “*********”. ** ******* *** ******** break-down **** ** *** ********* *** ******* ********** ** ******** their **** (******) ***********. ********, *** ********** ******* ** *** licensed ***** ******** *** **** ********** **** ********* *********** ******** for ****** ********, ** ********** ******* ***** *********, ***** **** for ******* *******, **** **** ***** *****/*****. ** **** ** 18% ** ***** *************. ** ****** ****** ******** ** *** **** ** ***** customers *** **** ****** *****. *************! *** *********… **** ** actually ******* **** ****** ***** ***** ****** *********** ******* *** Association **********. ********* *******, *******, *******, ***** ******* **, *******, Los *******, (******** **** **** **** ** ** ********, *** dozens). **** ****** ** ******* **** ******* ****** **** ******* passed *********** *******/********** ******* ********** ***** **** **** ******* *** police ***** ********** ************/************. ***** ** ** *** ****** **** passed **** *********** ********* *** ******* ** ** ** ******….*** stop **** *** ********* **** *** ** *********. ******* **** mentioned ** **** ** ********* **… **** **** *********** *&* Broadcast *** ****…. ***** **** **. *** ******* *** ****, went ** *&*, *** **** ** ****** ******** ** *** at ***, *** *** ******** ***** **** ***** $*** **** for *** ***** ****. ****** ** ****. *** **** “***** ordinance” *** ****** * **** ***** ****** *****, ** * trojan ***** ********** ****-******* *****. ** ******* *** ******** **** will **** **** ******** ** **-******* ********, ******* *** ************** will ** *********** **** *** ******* ******** ** *** ********** segment ** *** ******* ******** ********… **-****** ******** **** ** provided, *** *** *******/**** **** ** *** ********** ****** (***** reduction ** ***-*********** ****** ********.) ***** ** *****, ******* ******* Recovery (*** ******) **** **** ******** *********. **** **** ******/**** has * ******** ** ** ******** ********… ******* ******** ** just ******** ************.
******: *** *****; ******* ******** *****

***, **** *** ***** **** **.

** * ***** *’** ***** *** **** ** ******* ********* your ****, ** ********* *******, ********, **-******* *** ****** * brisk **** ***** *************, *** **** **-******** *** ******* *********, before ****** **** *****.

** ********* ********** ** **** **** **** ******* * **** and ******* ********* ** *** ********* ******** *** ******** ** police ******** ** *********** ******, ** ***** * ******* * have *** ****** ****** ******** **.

*** **** *** ****** * **** *** ******* ********’* **** of *********** “********** *******” *** “******** *********”, * **** * was *** ** ** ******.

*** ******** * ***** *** ****** ***** ***** *** ******* of **** **** * *** ******** ***** **** **** **** at ****, * ** ***** ******* **** **** ** ****** due ** ** *** ********* *********. ** **** ** *** semantic ******* **** ******* **, **** ********** *** ******** ********* me **** **** ***** ** *** *** **** *** ******* from **** **********, *** ********* * ***** ***** ** ** you, *** :)

**********: * ***** ***** ** *** ***** **** ** ********* legislation **** **** ***** ********* **** ******* *** ****** ***** after *********** **** *** ******** *****. *** ******** ***** **** = *******, *******, ********* (**** ** ****). ** **** *** include *****, ******* *** ************** ************* ******* ******* ** ************ ****** *** ***** ************** ** independently ***** **** *** **** *********** ** **,**,**. *** *** word *********** *************** ****** *************** *** ******** ** ******** ** ************** ****** the *****, ******* ***** *********** ************. ***** *** *** ***** State ** ***** **** *********** *********** ** ****.
******: *** *****; ******* ******** *****

* ***** ***** ** *** ***** ****...*** ******** ***** **** = *******, *******, ********* (**** ** ****). ** **** *** include *****...

*** *** *** ***** ** ****************** ****, **?

***** *** ** *********. ** ******* **** ** * ********* IPVM **********, * ****** ***** **** ** *******, *********, ******* (short ****). **** *** ** *****.. ***** ** ********* ****** list *** *******, ** ***** *****.

*** ******** ******* ** ******* ****** ****** * *** *** much ** *** ** **** ******, ********** ***********.

* ***'* *** *** * ****** ****** ** * **** trip ************ ******* ******'* ** * ****** ********* *** ** reduce ***** ****** *** *** ** *** *********.

* ***'* *** *** * ****** ****** ** * **** trip ************ ******* ******'* ** * ****** ********* *** ** reduce ***** ****** *** *** ** *** *********.

** *** **** ** ******** ** **** ********** ** ***** alarms *** **** ****** ****?

** ****, *** ****** ****** **** ***** *** ***** *** out *** ** *** ***** ****** ****** ** ********* ************, loose *****, ****, ***... * ***** ***** *** * *********** amount.

** ****, *** ****** ****** **** ***** *** ***** *** out *** ** *** ***** ******...

* ***** ** *****, *** *** (*** *********) ***** ************ requirement ********** **** *** *** ***** ******. *** ******* *** the ******* ***** ******.

***** ************ ** * ***** *****, *** ********* ** **** it ****** ******** ****** ********** ** ****** **** ******* **** access *** **** ** **** **** ***** ****** ** ****** or ***, *** **** **** ** ** *** **** **** central ******* ** **** **** *****.

** **** ****** **** * **** ************ ** * ***** middle ****** ** **** *** **** "****" ** ***** ****** while ***** ******** *** * "******* **********" **. *** ********* a **** ** ******** ***** ** *** **** ** ***** themselves ****** * ******** *** *****.

***** ************ ****** ***** ***** *** **** *** ******** **** it ***** *** *****.

...*** ** *** ******** ******* ****** **** *** ******** *** baked ** ** *** **** *** *****? (**** ****** *** monitoring ******* *** ** **** ******** **** *** ***** **?)

** ***** ** **** **** ****, ***'* **** ** ******* that ******** ******* ** ****** ** ******** *******, ***** ***** drive ** *** ***** ** ** ***** *** ** *********** systems. *** ******* ** *** ****** **** ******** *****...

**** **** **** ** *** ****** ***** ****** ******* *** criminal *******, ********** ******* ** *** ********:

**** ***, **** **** ***,

**** ***, **** **** *** ***.

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