Using Managed Video Integrated with PoS

Author: John Honovich, Published on Apr 25, 2010

A supermarket was able to discover a large amount of shrink using managed video integrated with PoS. This is an interesting example of how an emerging trend can provide business value.

The provider, Agilence, provides on-staff monitors who review video and PoS information from customer's systems. They regularly review sales promotions to identify any mistakes or problems. They recently discovered that a Buy One, Get Two Free coupon suffered from two issues: (1) incorrect setup of the coupon and (2) duplicate UPC code on the coupon.

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