Tyco Cloudvue VMS and Cameras Tested

By Sean Patton and Derek Ward, Published Jan 13, 2021, 09:40am EST

Cloudvue is touting "Never Buy Another New Camera", offering hardware along with their cloud VMS for one annual subscription.

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We tested Cloudvue VMS and cameras, and in this report, we examine Cloudvue SaaS strengths and weaknesses, including:

  • How does Cloudvue Security as a Service work?
  • What client UX issues exist?
  • What issues and limitations are there with system configuration?
  • How well does live and playback streaming work?
  • What video analytics are offered and how well do they work?
  • How well does the mobile app work?
  • What features are missing in the mobile app?
  • How well does the camera's WDR work?
  • How well do the cameras perform in low light?

Executive *******

********'* ********* ****** *** ease ** *****, ****** system **********, ***-******-** *******, low ******* ****, *** remote ********* ***********. *******, analytics *********, *** ***** performance, **** *********, *** features *** ************* ****** other *****. ***** ******** appliance-based ******* ***** ******** people *** ****** *********, Cloudvue ******* **** ***** motion *** ****** *********.

******** ******* ****** ******* image ******* ** **** light *** *** ******. The ****** *** **** is ****** ** ***** for ***** ******* **** low ************, ********* ****** 24 ** ****** ******, though ********* ***** *** below ***** ****** ****** with ******.

*******, **** ****** (~*.** lux) **** ** ******* suffered *** ** ** overexposure *** ********, **** minimal *********** ** *** subject **********. ************, ** color *** ***** (~* lux), * ****** ******* caused ****** **** ** moving ********. *** ******* in * ***-*** ******* was ****** ***** *** to **** ***** *********.

Security ** * ******* ********

** ******** **-**-****** *** VSaaS, *** ** *** buy ******** ******* *** licensing **********. ******** ******* and ******* **** $*** per ****, **** * 3-year ******* ********. **** includes ********* ******* ** bookmarked ***** ** *** cloud, ****** ********* *********, and ******** ******** ***********.

*** ******* *** *****, which ** **** ******** for *****, *** **** said **** *** ** hard ***** *** **** with * *** ***** VMS/NVR. *** ** *** box **** *** ****** down ** **** ******* to ********.

***** ******* ** ***** are ******** ($*-$** *** year ********* ** ****) and *** ************.

*-**** ** *-***** ** cloud ******* ********* ** options. ** ** ** resolution ******* *** ******* cost ******* $* - $12 *** ****** *** month:

  • "** *******" ******* *-**** 24/7, $*/*****
  • "** *******" ******* **-**** 24/7, $**/*****
  • "** *******" ***** *-**** 24/7, $**/*****

* **** *** **** opt *** ***** ********* and ** ** ** vice *****.

Overview *****

*** ********* *-****** ***** overviews ******** ******* *** cameras:

Many ********* ********

******** *** **** ** the ****** *** **** than * ***** ***** and ***** *** *** and ****** ********** ** not **** *****, ** is ******* ** ************ and *** ************ ******** across *** ********* *******.

******** *** ********** **** views ** **** *******, and ******** ******* *** Live ****, ***** **** Settings, *** ******** * view ******* ***** **** to ******* **** *** view **** **** ****:

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**** *** ** ********** for ***** ***** *** requires *** **** ***** for **** ***-********* *****.

** ******* ****** *** People ********* ******, ***** the ****** ****** ** the **** **** ****** that ***'* ******, *** to ****** *** ****** detection ***** ** ** drop **** ** ****** Motion ** ****** ****** and *** ****** **** box ** ** *** bottom ** *** ****** window:

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* ******** ****** ** offered ** *** ******* search, *** **** ** a ****** ****** ****** only:

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************, ** **** *** preview *****, *** ***** on *** ***** **** icon ** *** ***** side ** *** *****, but *** ****** **** icon **** *******:

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**** *** ****** ** the *** ******* ****, you **** ******* *** 6 ********* *******, ** to ** *******, *** cannot ********* *** ******, just ***** *:

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******** **** **** *** updating **** **** **** options:

**** ******* ** **** being ******* **** **** options *** *** *********

**** * **** ** selected ** *****'* ***** users ** ****** ***** camera ** *** ******* or ****** ******, ** just *********** ***** *** camera ** ** *** layout:

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**** ******* ******** ******* in ******** **** ** the ****** ***, *** then ****** *** ****** to ****, ** ************* sets *** *** ** landscape **** ** ***'** looking ** * ******** video:

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******** **** **** **** would **** **** ****** portrait *****:

** *** ******** **** way **** ******** ***** ago. * ***** *** may ** ***** ** need ** ******* ******** mode.

Low ******* **** **********

******** *** *** ******* streaming, ************ ******** ~* second ******* *** *****, to *** *** ******:

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**** ** ******* ** the ****** ******* ********* IPVM *** ****** (*******, Arcules) *** ************* ***** than *******.

Service ****** - ***** **** *****

****** *******, ** *********** significant ****** **** ******** and ********. ******** ***** would *******/**** *********** *******, and ******** ***** ******** timed ***:

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******** ********* *** ***** and **** ** *** due ** * "***** new ******** ****** ******":

** *** * ***** in *** **** * major *** ******** ****** online *** ****** ****** was ******* *** ******* devices ***** *** ******* adjusted, ****** ** *** up *** **** ***

***** *** ****** *** minimal *** **** *******, adding * *** ******** to * *****-***** ****** should *** ***** ******** for ***** *******.

Search ***********

****** *** ***** *** service ****** ********* *****, we ***** ******** *********** solid, *** ******* ** finding ********* ******. ***** is ** **** ** interest ******, *** ***** searches *** ******* ** either ******** ******* **** a ****** *** ** a ****** ****** **** multiple ****. ********, **** single ****** ******** ** supported.

*** ************ *** ***** well, ******* ** ******** of **** ****** ****** on * ******** ***, and ******* ********** **** link ** *** ******** video, *******, **** ** limited ** * ****** camera:

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**** ** * *********** disadvantage **** ********* ** other ***** *** *********** VMS *********:

** **** ***** ***** in *** ****** ***, moving **** ** *** cloud *********. *** *** also *** ****** ** the ************ ***, **** previews.

System ********** ********* ****

****** **** *****, ******** requires ***** * ********* web ********** *** ****** configuration (****** *******, *****, etc) *** **********. **** said **** *** *********** and ***** ** ********** demand:

** ******** *** ******** from *** ********* **** two ******** ****** *** interfaces *************. ** **** through *********** *** *********, and **** **** ********* needs **** *** *** users ** - ** we *** **** ***** on ********** ******.

********'* **** ***** ****** are ********* **** **** compact *** ******* ** scan **** ***** ***** (Verkada, *******) **** ******* you ** ****** **** through ******** ***** ** charts:

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** **** ******** * global ***** ******* ****** usage *****, ***** **** other ***** **** ******* per ****** *******:

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*******, ******** *** * slower ****** ***** **** its **********, **** **** 5 ********* ******* ** 2020:

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******** **** **** ********* have **-*** ******* ******:

** *** ******* **.** release ***** *** ****, then ******* **.**.* ******* mid-November. ** *** *** include ******* ***** ******* there *****’* *** ******** facing ********. *********, ** run ** *** ******* cycles **** ********* ******** patches ** *********.

Color *** ***** *** ** ************

** *** *** ***** with ** *******, ** found ****** ************ ****** the ***** ** ****, with ************ ** *** center *** **** ****** lighting ** *** *****:

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** ***** *********** **** in ** *********** *** light **** ****** ********, with **** *** ********* easy ** ***, *** uneven ********:

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************, ** ***** *** light (~* ***) ** found ******** *** **** exposure *** ***** ********* as ******** ******** *** camera:

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** *********** ** **** Tyco ******* *** ******* to ********* **-***********-*, **** facial ******* ********* *** blurry. *******, *** ********* 2325 *** ******** ** overexposure *******, ******* **** characters ** *** **** chart *** ** **********:

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WDR ****** *** ****** ***** ********

*** ******** **** ****** WDR ***********, ****** ***** are ******* ***** ********* issues **** ******* *** enabled ** ****** **** low *** ********. ****** showed ******* *** ***** are ****** ************ **** little ************ ** *** face ** ***** ******** off *** ****:

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***** ** * **** noticeable ***** **** **** WDR ** *******:

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******** ** ************* *** issue *** ** **** update ** **** ******* it.

IE11/Edge, ******, ****** ********* - ** *******

*** ********** *** ****** does *** ******* *******, which ** *** *** most ******** **** *******:

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*******, *** ********** ****** does *** **** **** using *******, *** **** said ** *** *** been *********:

** ******* ** *******, we **** ***** ********* it *** **** *** little ** ** ******* for **. *** *** that *********** ** ******* outside ** **** ********** with ***, ***** ***** us ** *** ***** on **.

Made ** ******

*** **** ******* ****** were **** ** ******:

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NOVATEK *** ****

**** ** *** ******** cameras *** * ******* SoC, ***** ** *** banned ** ****:

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Firmware ****

  • ****: **.**.*
  • **** *****-*: **.*.*
  • ********* **-***********-*: **.*.*

Comments (3)

****** **** **** *** pricing ****** ***** ** MSRP *** **** ** only **** ******* ********** resellers *** *********** ** well ** ************ **** leading *********. ********** **** I **** *** ****.

********* ********. ******.

** *** ******* ******* at *** ******** ******** as *** **-** ********.

*** ********* *** **********, but *** ********** *** concerning *** * ***** like ** *** ***** weak ***** *********, ************ those **** *** ***** to ****** *** ***-**** experience. *** ********** ** today's *********** *** * BIG *******.

****** *** *** ******* Charles. *** ******** **** is ****** ******** *** engineering **** **** **** year *** **** ** aggressive ******* ** ******* challenges **** ** ***. Disclosing **** * **** for ****.

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