Top 3 Problems with Choosing Open Systems

By: John Honovich, Published on Aug 20, 2008

While being 'open' is the trend, 'openness' is vague, claimed by all and underestimated in its difficulty to achieve. If you are buying or specifying video management systems, you need to carefully consider this.

Not too long ago, I was sitting with one of the most known and respected experts in CCTV. He expressed his frustration and dismay that a vendor who told him they were open were actually not. This was having a serious impact on systems he was designing.  Now, if he could get caught by this, this could happen to any of us.

Here are the top 3 problems I see:

  • "Openness" is vague - what does it actually mean?
  • Everyone claims to be open - even if they are not really
  • Being open is hard but it's routinely assumed as easy

Because of this, you may never know the truth and be stuck with a system that is locking you in.

Openness is Vague

At a basic level, being open means that a system can work with other systems from different manufacturers.  But how many other systems should a system work with to be called open? And how many other manufacturers do you need to work with to be called open?

Respected industry leaders often define openness as a vendor working with one or two other manufacturers in a single category.  Certainly this is somewhat open but is it open enough?  For most users, it is not and poses a big risk that when the day comes for you to integrate with a different system or product that it just will not work.

Everyone Claims to be Open

To me, this is the most dangerous element in the 'openness' discussion. Politicians have learned that racism is no longer acceptable. So is the result that no politician is racist anymore? Of course not. The result is that politicians know to avoid racist language and make claims to racial equality. This is analogous situation with video surveillance systems.

Regardless of how closed a system is, all sales and marketing people know that you must claim to be open regardless of how open you really are. To publicly state to a client that you are not open is very risky so to solve that problem vendors simply claim that they are open. And because the commonly accepted definition of openness is so vague, it's easy to do it without reservation.

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

Openness is Hard

It seems as if vendors simply will openness into existence; As if the act of saying your open makes you open.  It's backed up by the absurd claim that "We have an API." Though you need an API, simply having an API is just the beginning. It's like saying your are a Chef because you can barbecue hamburgers.

The reality is that truly being open takes a huge commitment from the vendor.  It means optimizing your API to make it easier for other parties to use. It means doing custom integrations to support other people who use legacy technologies or are not as open. And perhaps most of all it means a huge development effort to actually support the hundreds of devices out there.

One of my favorite questions to ask is, "What products do you actually support today?" This smokes out a lot of spin and hype of 'open systems.' Most vendors take the approach that if it's theoretically possible for them to integrate with another product that they can claim to a customer that they support the product. Beware of this.  Push for the details and smoke out the truth.

Conclusion

As a first step, we all need to be careful about properly assessing openness. I also think we may need to start getting better definitions and assessments of how open systems are.

Most Recent Industry Reports

TMA Apologizes to Amazon / Ring on Aug 23, 2019
Not only is Amazon / Ring making major incursions into the residential security market, the organization representing the biggest incumbents, The...
China Dahua Replaces Their Software With US Pepper on Aug 22, 2019
What does a US government banned company do to improve its security positioning in the US? Well, Dahua is unveiling a novel solution, partnering...
Security Integrators Outlook On Remaining Integrators In 2025 on Aug 22, 2019
The industry has changed substantially in the last decade, with the rise of IP cameras and the race to the bottom. Indeed, more changes may be...
First GDPR Facial Recognition Fine For Sweden School on Aug 22, 2019
A school in Sweden has been fined $20,000 for using facial recognition to keep attendance in what is Sweden's first GDPR fine. Notably, the fine is...
Anyvision Facial Recognition Tested on Aug 21, 2019
Anyvision is aiming for $1 billion in revenue by 2022, backed by $74 million in funding. But does their performance live up to the hype they have...
JCI Sues Wyze on Aug 21, 2019
The mega manufacturer / integrator JCI has sued the fast-growing $20 camera Seattle startup Wyze. Inside this note: Share the court...
Dahua 4K Camera Shootout on Aug 20, 2019
Dahua's new Pro Series 4K N85CL5Z claims to "deliver superior images in all lighting and environmental conditions", but how does this compare to...
ZK Teco Atlas Access Control Tested on Aug 20, 2019
Who needs access specialists? China-based ZKTeco claims its newest access panel 'makes it very easy for anyone to learn and install access control...
Uniview Beats Intel In Trademark Lawsuit on Aug 19, 2019
Uniview has won a long-running trademark lawsuit brought by Intel, with Beijing's highest court reversing an earlier Intel win, centered on...
Suprema Biometric Mass Leak Examined on Aug 19, 2019
While Suprema is rarely discussed even within the physical security market, the South Korean biometrics manufacturer made global news this past...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact