Testing NUUO's IP Video Surveillance Software

By: John Honovich, Published on Jun 23, 2009

NUUO aims to beat companies such as Milestone, OnSSI and Exacq with broader functionalities and product lines at lower cost. What ACTi is to Axis, NUUO hopes to be to the IP video software providers.

NUUO is prominent in Asia but not well known in the West. For instance, at Secutech in Taipei, NUUO had a big booth in the front of the show floor that was consistently packed. By contrast, in the US and the UK, NUUO has some presence but is certainly much less well known.

NUUO reports over 13,000 deployments in 60 countries. [link no longer available]

On a specification level, what's interesting about NUUO is that they offer a lot:

  • Broad camera support (over 500 models from 31 manufacturers)
  • Variety of built-in functionalities including analytics
  • Central management software [link no longer available]
  • Number of product options including NVR appliances [link no longer available], hybrid DVRs [link no longer available] and IP video surveillance software [link no longer available]
Certainly there's potential. The question becomes: Is it good enough to compete against the biggest companies?
In our first in a series of tests of NUUO, we examine their IP video surveillance software offering [link no longer available] (the SCB-IP+). Here's a summary of key findings:
  • The software worked well with a variety of manufacturer's cameras. We tested with the iQeye 752, the Arecont 3105 and the Cisco PVC-300.
  • The software has a lot of functionalities to offer - all built in, including people counting, a variety of analytics, PoS searching, web server/clients for live monitoring and investigations.
  • Event monitoring was difficult to use.
  • The analytics were simplistic.
  • Integrators should change system defaults immediately.

In this screencast, we demonstrate key strengths and weaknesses for live monitoring. Key points include:

  • Live monitoring of multiple manufacturer's cameras was easy to accomplish with main functionalities readily available.
  • The application always runs full-screen which helps keep security guards focused but bad for anyone trying to operate multiple applications on the PC.
  • All playback requires launching of a second application.
  • Events are displayed as pop-ups which can clutter and confuse the operator. Also clicking on events does not link to playing back the associated video which can make assessing events difficult.
  • Web based monitoring works essentially the same and can be formed via Internet Explorer only.

System Administration

System administration was fairly straightforward. NUUO includes a pocket sized user manual that was quite useful for figuring out how to do setup. Installation was simple and there is no camera licensing. Simply plug in a USB dongle that enables a set number of channels.

The main challenge that I found with administration is that many important features are disabled by default plus the software does not run as a Windows service. As such, you have to change the defaults to ensure that functions continue to run in the inevitable case that the application is shut down or the system is restarted.

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

Conducting Investigations

NUUO provides a number of tools to conduct investigations including by analytic events and PoS transactions (in addition to standard time and motion based searches). Doing so can be tricky becauase the functionalities are located in different part of the UI (see screencast).

The search results for analytic events does not display a bounding box on what triggered the event so it can be difficult to figure out what exactly caused the event at what particular time (see screencast below). 

Video Analytics Configuration and Use

Video analytics are built-in and provided at no additional cost (foreign object, missing object and people counting being the most interesting three). The biggest constraint is the simplicty or lack of intelligence of the analytics.

They may be useful in sterile environments but I would not recommend them in mission critical areas where analytics have to correct always in harsh climates.

Product Pricing

The MSRP for the IP video software tested in this review is $2,130 USD for 16 channels (about $133 USD per channel).

The Central Management Software (CMS) is sold separately from the base IP video software. The MSRP for the CMS is $2,665 USD for 4 server. Assuming 40 channels per server, this is an additional $16 USD per channel (2,665 / 160).

The approximate MSRP for a central managed NUUO installation is about $150 USD per channel.

Recommendations

For an integrator, NUUO is a product line that's worth considering but not a clearly superior offering. The software provides broad camera support and a lot of functionalities. It also comes as part of a product series that allows you to mix and match software with appliances managed by a single CMS. At its price point, it does offer significant savings to other enterprise options on the market (comparable enterprise management offerings are widely available at $225-$250 MSRP per channel). Also, some of the functionalities provided tend to be difficult to use (event monitoring, analytics, administration).

The market continues to evolve on all sides. As such, it will be interesting to see how NUUO and other providers adapt and evolve.

9 reports cite this report:

NUUO Titan NVR Examined on May 20, 2012
While the VMS software market is dominated by aggressive European and American providers, NUUO is the best known Asian alternative. In the past few...
Cisco's Video Management (VSM and Stream Manager) Examined on Dec 07, 2010
Cisco's approach to video surveillance management is uncommon. Before one can appreciate how it is better or worse, it is important to understand...
VMS by Segment: Small, Medium, Large Camera Counts on Nov 01, 2010
Frequently we are asked what is the best VMS for certain camera counts. For instance, if a project only needs 4 cameras, what are the most...
Cisco Physical Security Strategy in India on May 06, 2010
A May 2010 interview with a Cisco VP for physical security in India discloses some important insights into Cisco's approach to the marketplace. Key...
Testing Digifort's VMS (Version 6.3) on Mar 06, 2010
As video management software matures, more choices are emerging from around the globe. In the past year, we have heard increasing discussion about...
Testing LuxRiot VMS (Version 1.7) on Feb 28, 2010
As video management software matures, complaints increase about its high price. Even a small deployment of 16 cameras in a single site can cost...
Testing Avermedia's Hybrid DVR (EH5216+) on Nov 23, 2009
Hybrid DVRs make the transition to IP simpler. Plus, if the units are close in price to entry level analog only DVRs, the case is easier even for...
QNAP NVRs Low-Cost IP Video Examined on Nov 21, 2009
Network attached storage (NAS) manufacturers are rapidly entering the video surveillance market, offering low cost NVRs with advanced storage...
VMS / NVR / DVR 2009 Mid-Year Market Review on Jul 19, 2009
Over the first half of 2009, improvements in deployment simplicity was the strongest theme for video management systems. While few to no...
Comments : PRO Members only. Login. or Join.

Related Reports on Monitoring

Lock Status Monitoring Tutorial on Oct 28, 2019
Just because access doors are closed does not mean they are locked. Unless access systems are using lock status monitoring, the doors and areas...
Alarm Veteran "Demands A Criminal Investigation" Of UL on Oct 18, 2019
The Interceptor's Project pressure against UL continues to rise. Following Keith Jentoft's allegation that "UL Has Blood On Their Hands", Jentoft...
Network Optix NxWitness 4.0 Tested on Oct 10, 2019
Network Optix released Nx Witness 4.0, proclaiming new features like a deep learning analytics metadata SDK, increased H.265 support, and UX...
Directory of 70 Video Surveillance Startups on Sep 18, 2019
This directory provides a list of video surveillance startups to help you see and research what companies are new or not yet broadly known. 2019...
How Cobalt Robotics May Disrupt Security on Sep 13, 2019
While security robots have largely become a joke over the last few years, one organization, Cobalt Robotics, has raised $50+ million from top US...
Genetec Stratocast VSaaS Tested on Sep 05, 2019
The VSaaS market is rapidly expanding in 2019, with Verkada, Meraki, Eagle Eye, Avigilon and numerous startups growing their market share. When we...
Security Integrators Outlook On Remaining Integrators In 2025 on Aug 22, 2019
The industry has changed substantially in the last decade, with the rise of IP cameras and the race to the bottom. Indeed, more changes may be...
Proactive CCTV "Only Affordable Video Archiving Solution" Profile on Aug 12, 2019
Proactive CCTV is claiming to offer "the only affordable video archiving solution on the market", reducing the storage typically required for H.265...
Razberi Technologies Company Profile on Aug 06, 2019
Razberi says they have doubled their revenue in the first half of 2019, citing their proprietary camera hardening and cybersecurity capabilities...
Avigilon Blue VSaaS Tested on Aug 05, 2019
Avigilon says Blue is a "powerful integrator cloud service platform", easy to set up and configure, quickly scale business, by leveraging cloud...

Most Recent Industry Reports

Hikvision CEO And Vice-Chair Under PRC Government Investigation on Nov 14, 2019
In a surprising and globally covered move, Hikvision CEO Hu Yangzhong and Vice-Chairman Gong Hongjia are being investigated by China's securities...
Camera Field of View (FoV) Guide on Nov 13, 2019
Field of View (FoV) and Angle of View (AoV), are deceptively complex. At their most basic, they simply describe what the camera can "see" and seem...
UK Big Brother Watch: Hikvision Is 'Morally Bankrupt' on Nov 13, 2019
UK civil liberties advocate Big Brother Watch has condemned Hikvision as being 'morally bankrupt' following IPVM exposing Hikvision marketing...
Color Low Light Mega Camera Shootout - Avigilon, Axis, Bosch, Dahua, Hanwha, Hikvision, Panasonic, Speco, Sony, Vivotek on Nov 12, 2019
This is the biggest color low light shootout ever, testing 20+ super low light models from 10 manufacturers: Increasingly, each manufacturer...
Wireless / WiFi Access Lock Guide on Nov 12, 2019
For some access openings, running wires can add thousands in cost, and wireless alternatives that avoid it becomes appealing. But using wireless...
Hikvision Markets Uyghur Ethnicity Analytics, Now Covers Up on Nov 11, 2019
Hikvision has marketed an AI camera that automatically identifies Uyghurs, on its China website, only covering it up days ago after IPVM questioned...
Open vs End-to-End Systems: Integrator Statistics 2019 on Nov 11, 2019
Preference for open systems is on the decline, according to new IPVM statistics. We asked integrators: For video surveillance systems, do you...
Biggest Low Light Problems 2019 on Nov 08, 2019
Over 150 integrators responded to our survey question: "What are the biggest problems you face getting good low-light images?" Inside, we share...
US Issues Criminal Charges For Fraudulently Selling Hikvision And Other China Products on Nov 07, 2019
The US government has made an unprecedented move on the video surveillance supply chain, charging a US company, Aventura for "having conspired with...
The Access Control Codes Guide: IBC, NFPA 72, 80 & 101 on Nov 07, 2019
For access, there is one basic maxim: Life safety above all else. But how do you know if all applicable codes are being followed? While the...