Testing Milestone SmartClient and SmartWall

Author: John Honovich, Published on May 01, 2010

Enhancing the usability of video management clients is a major trend within video surveillance. As VMS offerings increase, superior user interfaces are viewed as ways to differentiate offerings.

In this test, we examine Milestone's VMS client (SmartClient) and their network video distribution add-on (SmartWall). The SmartClient is used by all Milestone VMS versions. However, mapping and the SmartWall are only available for use with the Milestone Corporate edition. We test both the basics and the advanced Corporate only features.

In January 2010, we tested SmartClient 4.1 (as part of the Milestone Enterprise test). This test is of SmartClient 5.0 and reviews changes in the client (which are significant).

Key questions that specifiers should consider include:

  • Will the complexity of key live monitoring and investigations functionalities cause problems?
  • Will the cost of a full system with adds-on be prohibitive or uncompetitive?

********* *** ********* ** ***** ********** ******* ** * ***** trend ****** ***** ************. ** *** ********* ********, ******** **** interfaces *** ****** ** **** ** ************* *********.

** **** ****, ** ****************'**** ****** (***********) *** ***** ******* ***** ************ ***-** (*********). *** *********** ** **** ** ************ *** ********. *******, ******* *** *** ********* *** **** ********* *** use **** *** ****************** *******. ** **** **** *** ****** *** *** ******** ********* only ********.

** ******* ****, ** ****** *********** *.* (** **** ** the ********* ********** ****). **** **** ** ** *********** *.* and ******* ******* ** *** ****** (***** *** ***********).

*** ********* **** ********** ****** ******** *******:

  • **** *** ********** ** *** **** ********** *** ************** *************** cause ********?
  • **** *** **** ** * **** ****** **** ****-** ** prohibitive ** *************?

[***************]

Product ********

*** ********************** * ***** ****** **** **** ** ****, ** *** all ****** ******* **** (********* ** *** *** ** *** versions).

  • *** ****** ********** **** ********** *** ************** **** * ****** application. 
  • ***** ********** ******** *** *** ** ******** ******* ***-**
  • ***** **** / ***** ************ ******** *** *** ** ************(**** *** ********* *******).
  • ****** ************** (*********** *******, *******, ***.) ** *** ********* ** the ***** ******. *** ******** ****** **** ******* ** *** VMS *******.

** *** *** ******* ** *** *********** (*.*), *** **** notable ******* ********* *** (*) ********* ****** (****** ******** ******** in ***** ******), (*) ***** ******** ** **** ********** *** (3) ******* (********* ****).

** ** ******* ** *** ********* *******, *** *********** ***** has * ****** ** ********* ********* ******** ** **** **** monitoring *** **************. *** **** ********* ***** ** ********:
  • ********** ******* *** **** ** ******** ** * **********, ******, multi-click *******. **** ** ****** ****** ***** ***** *** ****** on *** ******. **** ***** ** ********* *** ***** ** find * ****** ****** **** **** *** *******. ** **** requires ** ************* ** ********* *** ** '*****.'
  • ***** ********, ****** ******* *** ** ************ *** *** **** basic ******** **** ******* ** ********* *****. ******, **** ********** can ** ****** ** **** ******* **** **** * **** dozen *******.
  • ********* ** ********** *** ***********. ********* ***** ** ****** ******** users ** ******** **** ***** ***** *** ***** **** ** a **** **** *** ** ******. ******** ***** ** ****** into * ****** **** ******** *** ***** ***** ****** ** difficult *** ***** ** **** ***** **** ** **** ** view *****.
  • ********* **** *** ******** *** ****** *********** ** ******* ********** adds-on (*******, ***** **********, ***** *****). ***** **********, ** **********, requires * ******** ****** ***** ********* ********** ** *********.

*******

*** *********** **** *** ******* * ******* *** ** ****** available *** *** **** *********'* *** *******. ** ******, *** Milestone *** ******* ******* ********. ***** ********** *** ********* ******** have ***** ** *** $*** - $*** ***** ***** (*** camera).

***** ********** ******** *** ******** *** *** ** ********* ******** Central. *** **** ****** **** ***** $* ** $** *** camera (********* ** ***** *******/****** ********). **** ********** **** ********* *******.

*********, ********* *** ********* ******* ****, ******** * ******** ******* fee ** $**,*** **** *** ********** (*********** ** *** ****** of ******* ** ******* *** ****). ******** *** *******, **** would ******** *** ****** **** ** $*** **** *** ******. Assuming **** *******, **** ***** ******** *** ****** **** ** $20 **** *** ******.

Usability ******

** *** ********** *****, ** ******* *** ********* ****** ** the ***********. ** ******* ****'* *** ** *********** *** *** this ******** ** ******** **** *********. ******* ** *** ******** usability *****/******** ** ************ ********** *.** ****.

  • ***** **** ***** ****** ** ********* (****** ****) **** ****** (00:37 ***)
  • ****** *** ******** ******* ********** **** ******** ******* (*:** ***)
  • *****:  ***** *** ****** **** ********* *** *** ** ********* (1:52 ***)
  • ********* ******* ******* ********* ******* ******* (**:** ***)
  • ******* *********** *** ***** ************** ** **** *********** (**:** ***)
  • ***** ********* *****:  ******* *** **** ** ********* *** ***** (03:16 ***)
  • ***** ********* *****:  ******* ******** **** *** *****
  • *****:  ********* ********** ***** *** ******* (**:** ***)
  • ******* ******* ** ****** ******* (**:** ***)
  • *****:  **** ** *****, ******* **** ****** *********** ******** (**:** min)
  • ***** ********* ***** - ******** **** *** ******* ******** & must *** *********** (**:** ***)
  • *****:  ******** ******** ********* ** ***-**  (**:** ***)
  • ******** ********** ** ******* ** ******** ******** (**:** ***)
  • *****:  ** ******** *** **** **** ******** (**:** ***)
  • *****:  ******** ******** **** ** **** (**:** ***)
  • *****:  ** **** ********** *** ******** ******** *** ****** ** interface (**:** ***)
  • ******** **** ******* *** **** (**:** ***)
  • ***** ********* *****:  ****** ******** ** ***** ******** ** ****** reference (**:** ***) [******: '***' ****** ****** ********* ******* ** time ********* ***** ********* ** ******. ** *** **** ** set ******** *****, *** ****** **** ** ***** ******** (** get *** **** *** **** *** *** ** *** ** a *** *******), ****** **** ** ****** ****** *** *** or **** *** ***** **** *** **** ******** *****.]
  • ***** ********* *****:  ****** ***** *** ******* ******* **** ****** executable (**:** ***)
  • *****:  ** *******, ****** *********** ******** ** **** ****** **** (11:28 ***)
  • ********* *********** ****** (**:** ***)

Live ********** *** **************

** *** ********** *****, ** ******* *** *********** *** ***** features ** *********'* ***********. **** ** ***** ** ** * tutorial ** ****** ********** *** ******** *** ************ ** *** client.

 

  • ***** ****** ********** **** **** ********* *** ********** (**:** ***)
  • ***** **** **** ********* ** ********* ********* (**:** ***)
  • ***** ** *** ***** ****** ******* ** *** ******* ******* only (**:** ***)
  • ** *******, ** **** ** ********* (**:** ***)
  • ******* ******* **** ** ***** ** '*****' ** ******* ** Live **** (**:** ***)
  • ***** **** ******** ***** ***** ***** ************ (**:** ***)
  • '***** ********' ******** ******* ******** ************ ** **** (**:** ***)
  • ******** ************** ** ******** **** (**:** ***)
  • ************* ******** **** ******** (**:** ***)
  • **** ******** ******** **** ** ****** (**:** ***)
  • ********* **** *** ***** *** **** ******* ***** (**:** ***)
  • ******** ****** ******** **** *****-****** ****** & *********'* ***** ****** (11:14 ***)
  • **** ********** ***** **** ** ******** ****** *** ****** ****** (11:28 ***)
  • ******* ****** ******* ****** **-****** ************* (**:** ***)

SmartWall *** *******

** *** ********* *****, ** ******* *** ***** *** *** of **** *** *** *********. ** **********, ** ********* ****************'* ******** ***** ** *** *********. ** ******** ****** ************ **** *** ****** ********* *** not ****** ********* ****. ** *** *****, ** ********* ****** the ********* ** ****** *** *** ********* ***** *** **** provide ******* ***********.

  • *** ******** **** ********* ** *********: (*) **** & (*) Smart **** (**:** ***)
  • ***** **** ************ ****** ****** (*:** ***)
  • ***** **** ***** ********** ********* ******** (*:** ***)
  • **** ***** **** ******* **** ***** ******** ** ********* (*:** min)
  • ***** **** ******* ***** (*:** ***)
  • ** ************* ******** ** ***** ************ (**:** ***)
  • ** ****** ** ****** ***** ** **** ** ******* ********* (04:21 ***)
  • ******* ** ***** ***** (**:** ***)
  • *********** ***** ***** (*:** ***)
  • ******* ** *** ******* ******* *** ******* ** ******** ******** (07:00 ***)
  • ************ ***** (*:** ***)
  • *********** ** ******* *** ****** ** ******** ******** ****** (**:** min)
  • *** ***** ** ***** ******, *** ********** ****** (**:** ***)
  • *** ***** ** ******* ****** ********** ** ******* (**:** ***)
  • *** ******* **** **** ***** ****** ***** (**:** ***)

***************

********* *** ********* *********** ******** * ******** ** *** ****** Milestone '********' ** *** ****** ******* ***** **** **** ********* VMS *******. ** **** ***, ***** *** ****** ********* ***** on *** ****** *** ***** ** ****** *******, *** ***** security ****** *******, *** ***** ***** ******** *******, ***.

*******, *** ****** ******* ******* **** ********** *** **************, *********'* product ********* *** ****** ** ** **** ******* ** **** expensive (*** ***** ****) ******** ** ***** ***********.

*** ***** ********* ***** ***** **** ** ****** **** **** video *** ** ***** ********, **** *** ******* ** *** market *** **** ********* *** **** ***** ** **** ********* issues (********,******************** ********). *** **** ******** ********* ***** ***** ********** ** critical *** ***** ************ ** *********, * ****** ** ********* provide **** ********** *** ** ***** ****** **** ********* (********** ** *** **** *** **** ****** *******).

** ******* *** **** ************, ***** *** ********** ****** *** limitations ** *** *********** ** *** ******* ** ********* ******* functionalities ******* ****. *******, *** **** ***** ************, ***** ***** sensitivity ** ***, ***** ****** ******** ******** ****** ******** **** equal ** ****** ********* *** ***** ******* ******.

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