Testing Milestone SmartClient and SmartWall

Author: John Honovich, Published on May 01, 2010

Enhancing the usability of video management clients is a major trend within video surveillance. As VMS offerings increase, superior user interfaces are viewed as ways to differentiate offerings.

In this test, we examine Milestone's VMS client (SmartClient) and their network video distribution add-on (SmartWall). The SmartClient is used by all Milestone VMS versions. However, mapping and the SmartWall are only available for use with the Milestone Corporate edition. We test both the basics and the advanced Corporate only features.

In January 2010, we tested SmartClient 4.1 (as part of the Milestone Enterprise test). This test is of SmartClient 5.0 and reviews changes in the client (which are significant).

Key questions that specifiers should consider include:

  • Will the complexity of key live monitoring and investigations functionalities cause problems?
  • Will the cost of a full system with adds-on be prohibitive or uncompetitive?

********* *** ********* ** ***** ********** ******* ** * ***** trend ****** ***** ************. ** *** ********* ********, ******** **** interfaces *** ****** ** **** ** ************* *********.

** **** ****, ** ****************'**** ****** (***********) *** ***** ******* ***** ************ ***-** (*********). *** *********** ** **** ** ************ *** ********. *******, ******* *** *** ********* *** **** ********* *** use **** *** ****************** *******. ** **** **** *** ****** *** *** ******** ********* only ********.

** ******* ****, ** ****** *********** *.* (** **** ** the ********* ********** ****). **** **** ** ** *********** *.* and ******* ******* ** *** ****** (***** *** ***********).

*** ********* **** ********** ****** ******** *******:

  • **** *** ********** ** *** **** ********** *** ************** *************** cause ********?
  • **** *** **** ** * **** ****** **** ****-** ** prohibitive ** *************?

[***************]

Product ********

*** ********************** * ***** ****** **** **** ** ****, ** *** all ****** ******* **** (********* ** *** *** ** *** versions).

  • *** ****** ********** **** ********** *** ************** **** * ****** application. 
  • ***** ********** ******** *** *** ** ******** ******* ***-**
  • ***** **** / ***** ************ ******** *** *** ** ************(**** *** ********* *******).
  • ****** ************** (*********** *******, *******, ***.) ** *** ********* ** the ***** ******. *** ******** ****** **** ******* ** *** VMS *******.

** *** *** ******* ** *** *********** (*.*), *** **** notable ******* ********* *** (*) ********* ****** (****** ******** ******** in ***** ******), (*) ***** ******** ** **** ********** *** (3) ******* (********* ****).

** ** ******* ** *** ********* *******, *** *********** ***** has * ****** ** ********* ********* ******** ** **** **** monitoring *** **************. *** **** ********* ***** ** ********:
  • ********** ******* *** **** ** ******** ** * **********, ******, multi-click *******. **** ** ****** ****** ***** ***** *** ****** on *** ******. **** ***** ** ********* *** ***** ** find * ****** ****** **** **** *** *******. ** **** requires ** ************* ** ********* *** ** '*****.'
  • ***** ********, ****** ******* *** ** ************ *** *** **** basic ******** **** ******* ** ********* *****. ******, **** ********** can ** ****** ** **** ******* **** **** * **** dozen *******.
  • ********* ** ********** *** ***********. ********* ***** ** ****** ******** users ** ******** **** ***** ***** *** ***** **** ** a **** **** *** ** ******. ******** ***** ** ****** into * ****** **** ******** *** ***** ***** ****** ** difficult *** ***** ** **** ***** **** ** **** ** view *****.
  • ********* **** *** ******** *** ****** *********** ** ******* ********** adds-on (*******, ***** **********, ***** *****). ***** **********, ** **********, requires * ******** ****** ***** ********* ********** ** *********.

*******

*** *********** **** *** ******* * ******* *** ** ****** available *** *** **** *********'* *** *******. ** ******, *** Milestone *** ******* ******* ********. ***** ********** *** ********* ******** have ***** ** *** $*** - $*** ***** ***** (*** camera).

***** ********** ******** *** ******** *** *** ** ********* ******** Central. *** **** ****** **** ***** $* ** $** *** camera (********* ** ***** *******/****** ********). **** ********** **** ********* *******.

*********, ********* *** ********* ******* ****, ******** * ******** ******* fee ** $**,*** **** *** ********** (*********** ** *** ****** of ******* ** ******* *** ****). ******** *** *******, **** would ******** *** ****** **** ** $*** **** *** ******. Assuming **** *******, **** ***** ******** *** ****** **** ** $20 **** *** ******.

Usability ******

** *** ********** *****, ** ******* *** ********* ****** ** the ***********. ** ******* ****'* *** ** *********** *** *** this ******** ** ******** **** *********. ******* ** *** ******** usability *****/******** ** ************ ********** *.** ****.

  • ***** **** ***** ****** ** ********* (****** ****) **** ****** (00:37 ***)
  • ****** *** ******** ******* ********** **** ******** ******* (*:** ***)
  • *****:  ***** *** ****** **** ********* *** *** ** ********* (1:52 ***)
  • ********* ******* ******* ********* ******* ******* (**:** ***)
  • ******* *********** *** ***** ************** ** **** *********** (**:** ***)
  • ***** ********* *****:  ******* *** **** ** ********* *** ***** (03:16 ***)
  • ***** ********* *****:  ******* ******** **** *** *****
  • *****:  ********* ********** ***** *** ******* (**:** ***)
  • ******* ******* ** ****** ******* (**:** ***)
  • *****:  **** ** *****, ******* **** ****** *********** ******** (**:** min)
  • ***** ********* ***** - ******** **** *** ******* ******** & must *** *********** (**:** ***)
  • *****:  ******** ******** ********* ** ***-**  (**:** ***)
  • ******** ********** ** ******* ** ******** ******** (**:** ***)
  • *****:  ** ******** *** **** **** ******** (**:** ***)
  • *****:  ******** ******** **** ** **** (**:** ***)
  • *****:  ** **** ********** *** ******** ******** *** ****** ** interface (**:** ***)
  • ******** **** ******* *** **** (**:** ***)
  • ***** ********* *****:  ****** ******** ** ***** ******** ** ****** reference (**:** ***) [******: '***' ****** ****** ********* ******* ** time ********* ***** ********* ** ******. ** *** **** ** set ******** *****, *** ****** **** ** ***** ******** (** get *** **** *** **** *** *** ** *** ** a *** *******), ****** **** ** ****** ****** *** *** or **** *** ***** **** *** **** ******** *****.]
  • ***** ********* *****:  ****** ***** *** ******* ******* **** ****** executable (**:** ***)
  • *****:  ** *******, ****** *********** ******** ** **** ****** **** (11:28 ***)
  • ********* *********** ****** (**:** ***)

Live ********** *** **************

** *** ********** *****, ** ******* *** *********** *** ***** features ** *********'* ***********. **** ** ***** ** ** * tutorial ** ****** ********** *** ******** *** ************ ** *** client.

 

  • ***** ****** ********** **** **** ********* *** ********** (**:** ***)
  • ***** **** **** ********* ** ********* ********* (**:** ***)
  • ***** ** *** ***** ****** ******* ** *** ******* ******* only (**:** ***)
  • ** *******, ** **** ** ********* (**:** ***)
  • ******* ******* **** ** ***** ** '*****' ** ******* ** Live **** (**:** ***)
  • ***** **** ******** ***** ***** ***** ************ (**:** ***)
  • '***** ********' ******** ******* ******** ************ ** **** (**:** ***)
  • ******** ************** ** ******** **** (**:** ***)
  • ************* ******** **** ******** (**:** ***)
  • **** ******** ******** **** ** ****** (**:** ***)
  • ********* **** *** ***** *** **** ******* ***** (**:** ***)
  • ******** ****** ******** **** *****-****** ****** & *********'* ***** ****** (11:14 ***)
  • **** ********** ***** **** ** ******** ****** *** ****** ****** (11:28 ***)
  • ******* ****** ******* ****** **-****** ************* (**:** ***)

SmartWall *** *******

** *** ********* *****, ** ******* *** ***** *** *** of **** *** *** *********. ** **********, ** ********* ****************'* ******** ***** ** *** *********. ** ******** ****** ************ **** *** ****** ********* *** not ****** ********* ****. ** *** *****, ** ********* ****** the ********* ** ****** *** *** ********* ***** *** **** provide ******* ***********.

  • *** ******** **** ********* ** *********: (*) **** & (*) Smart **** (**:** ***)
  • ***** **** ************ ****** ****** (*:** ***)
  • ***** **** ***** ********** ********* ******** (*:** ***)
  • **** ***** **** ******* **** ***** ******** ** ********* (*:** min)
  • ***** **** ******* ***** (*:** ***)
  • ** ************* ******** ** ***** ************ (**:** ***)
  • ** ****** ** ****** ***** ** **** ** ******* ********* (04:21 ***)
  • ******* ** ***** ***** (**:** ***)
  • *********** ***** ***** (*:** ***)
  • ******* ** *** ******* ******* *** ******* ** ******** ******** (07:00 ***)
  • ************ ***** (*:** ***)
  • *********** ** ******* *** ****** ** ******** ******** ****** (**:** min)
  • *** ***** ** ***** ******, *** ********** ****** (**:** ***)
  • *** ***** ** ******* ****** ********** ** ******* (**:** ***)
  • *** ******* **** **** ***** ****** ***** (**:** ***)

***************

********* *** ********* *********** ******** * ******** ** *** ****** Milestone '********' ** *** ****** ******* ***** **** **** ********* VMS *******. ** **** ***, ***** *** ****** ********* ***** on *** ****** *** ***** ** ****** *******, *** ***** security ****** *******, *** ***** ***** ******** *******, ***.

*******, *** ****** ******* ******* **** ********** *** **************, *********'* product ********* *** ****** ** ** **** ******* ** **** expensive (*** ***** ****) ******** ** ***** ***********.

*** ***** ********* ***** ***** **** ** ****** **** **** video *** ** ***** ********, **** *** ******* ** *** market *** **** ********* *** **** ***** ** **** ********* issues (********,******************** ********). *** **** ******** ********* ***** ***** ********** ** critical *** ***** ************ ** *********, * ****** ** ********* provide **** ********** *** ** ***** ****** **** ********* (********** ** *** **** *** **** ****** *******).

** ******* *** **** ************, ***** *** ********** ****** *** limitations ** *** *********** ** *** ******* ** ********* ******* functionalities ******* ****. *******, *** **** ***** ************, ***** ***** sensitivity ** ***, ***** ****** ******** ******** ****** ******** **** equal ** ****** ********* *** ***** ******* ******.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Avigilon 'Blue' Cloud Entry Examined on Sep 19, 2017
Avigilon is moving to the cloud. The company announced their Avigilon Blue platform, designed to be a web-managed surveillance system, utilizing...
Genetec Launches Community Connect Examined on Sep 14, 2017
Genetec has done best in large-scale, enterprise systems and relatively worse in smaller systems such as SMB. Now, Genetec is launching...
Geovision Doorstation Tested (CS1320) on Sep 12, 2017
Geovision has released the GV-CS1320 door station, priced at a fraction of others, with additional bells and whistles like a built in card reader,...
Axis vs Sony Super Size Shootout (Q1659 vs SNC-VB770) on Sep 11, 2017
Super low light, super sized sensor cameras are a growing trend. In the past year, 2 of the most notable entrants for these IP cameras have been...
DoorBird D101 Tested Vs Ring and Axis on Sep 01, 2017
Video doorbells are a big growth market, with Ring, in particular gaining a lot of attention on the consumer side and Axis making a push on the...
Alarm.com Vs. Honeywell Total Connect Shootout on Aug 30, 2017
In the smarthome and intrusion market, Alarm.com and Honeywell are two of the biggest names. Both platforms offer remote management of alarms, home...
Favorite SMB Recorder Manufacturers 2017 on Aug 28, 2017
Low cost cameras have been a major force in the small to medium business (SMB) market (as our 2015 SMB favorites and 2017 SMB camera favorites)...
Hikvision VMS Password Recovery Vulnerability on Aug 28, 2017
Hikvision iVMS-4200 suffers from a vulnerability that allows anyone local, without authentication, to generate a code that Hikvision will respond...
FLIR Restructures Security Division on Aug 22, 2017
FLIR's goal was once to have a single end-to-end security solution. However, FLIR's Security business unit has been struggling, with several areas...
Honeywell Total Connect 2.0 Tested on Aug 22, 2017
Honeywell is one of the biggest brands in security, with Total Connect 2.0 being the company's remote security and smarthome platform. We bought...

Most Recent Industry Reports

Reseting IP Cameras - 30 Manufacturer Directory on Sep 22, 2017
Every camera has a reset button (well, almost) but it is not always clear what these buttons do, how long they need to be held, what settings they...
80+ OEMs Verified Vulnerable To Hikvision Backdoor on Sep 22, 2017
Over 80 Hikvision OEM partners, including ADI, Interlogix, LTS, and Northern Video, have been verified as having products vulnerable to the...
Genetec Launches Cloud Access Control (Synergis SaaS) on Sep 21, 2017
Genetec's cloud everything expansion continues, with their announcement of Synergis SaaS edition, joining their cloud video offering Stratocast,...
Genetec CEO Warns Against Insider Threats on Sep 21, 2017
With Dahua and Hikvision cybersecurity issues becoming indisputable, a new counter has emerged. Just put them behind a firewall, buy cheap...
New IPVM Calculator V3 Released on Sep 20, 2017
The New IPVM Calculator V3 is released. An entirely new architecture delivers the following benefits: Turbo The calculator is now ~50% faster in...
Automatic Door Operators For Access Tutorial on Sep 20, 2017
Opening and closing doors might sound simple, but it takes a high-tech piece of door hardware to pull it off. Integrating automatic door operators...
'Clowns' Allege Ubiquiti 'Completely Fraudulent' on Sep 20, 2017
A short seller has alleged Ubiquiti is 'completely fraudulent'. Ubiquiti's CEO has responded calling them 'clowns'. Here is the short...
Avigilon 'Blue' Cloud Entry Examined on Sep 19, 2017
Avigilon is moving to the cloud. The company announced their Avigilon Blue platform, designed to be a web-managed surveillance system, utilizing...
HID Buys Mercury Security on Sep 19, 2017
One of the biggest access control deals in years. Mercury Security, the most widely used access hardware OEM, and partner to 20+ manufacturers,...
Hikvision Backdoor Exploit on Sep 18, 2017
Full disclosure to the Hikvision backdoor has been released, allowing easy exploit of vulnerable Hikvision IP cameras. As the researcher, Monte...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact