Surveon Milestone NVR Examined

Author: Ethan Ace, Published on Jan 05, 2012

Surveillance manufacturer Surveon has announced a series of hardware appliances preloaded with Milestone XProtect. Starting with the EMR9000 line, this series is intended to be quicker to deploy and offer better performance than COTS options. In this update we will take a look at this offering, its pricing and how it compares to existing options such as Intransa.

Product Overview

The EMR9000 consists of two parts: the "head", a single rack space server, and a RAID storage subsystem, either direct-attach or iSCSI. For single server systems, direct-attached storage is typically used. The iSCSI model is available for multiple-server systems, or when a larger storage pool is desired.

Server and storage specs are as follows:

  • The EMR9000 head is equipped with a Xeon Quad Core processor with 4GB RAM (expandable to 24GB), as well as dual redundant power supplies. It also contains local drives, reserved for operating system and VMS software, separate from the RAID array. Two GbE ports are provided for connection to multiple networks, along with four ports to connect to iSCSI storage, as well as a SAS expansion port for direct connection to the RAID array.
  • The RAID subsystem is available in 12-, 16-, and 24-bay models, and supports up to 3TB hard disk drives, for a raw capacity of 72TB. Numerous RAID levels are supported, including 1, 3, 5, 6, 10, and beyond. All RAID units are equipped with dual power supplies and fans for redundant operation.

The most noteworthy feature of this release is its Milestone XProtect pre-load. All units ship with the user's choice of Milestone version (Essential through Corporate) installed. Currently, no other VMS platforms are offered, though Surveon is considering this in the future. In Greater China, the NVR also ships pre-licensed, since Surveon is an authorized Milestone Partner in the region. However, in the rest of the world, the user must purchase licenses separately and apply them as needed. This differs from other NVR appliance manufacturers, such as Intransa and Pivot3. Intransa, for example, ships with a USB key with VMS software, which then must be installed by the user. Using the Surveon appliance, however, no software installation work should be required, simply application of licenses, which should decrease deployment time further.

Pricing for the Surveon NVR will vary widely depending on configuration factors, such as internal or external drives, number of chassis required, and more. A typical unit, an EMR9000 with a 24-bay RAID unit, for example, has an MSRP of $10,200 USD. Hard drives are not included, but Surveon does supply 1-3 TB disks separately.

Competitive Options

The most direct comparison for the Surveon NVR is Intransa's VideoAppliance line, though differense exist. Surveon is currently focused only on loading Milestone on these appliances, whereas Intransa has a list of two dozen or more partners which they are able to supply with the appliance. However, as mentioned above, Intransa requires software installation, where the EMR9000 does not.

The closest comparison to the EMR9000 in Intransa's line would be a CVA320 VideoAppliance with a VA Expander direct-attach expansion chassis, for a total of 24 drive bays. Pricing compares as follows:

  • Surveon EMR9000, 24 HDD bays ($11,500) + 24 2TB HDD (~$200 ea) = $16,300
  • Intransa CVA320 ($17,000) + 24TB VA Expander ($13,800) = $30,800

Surveon offers a signficant cost savings on hardware over Intransa, while also saving 1-2 hours in software installation due to the software pre-load.

Surveon, like Intransa, runs a proprietary storage manager service. It is difficult to compare the two's performance, and guesswork at best, as neither company's performance claims have been independently verified.

Concerns / Issues

Savings are limited to users needing the storage levels provided in the EMR9000. If a user only needed 12 bays, the savings/price advantage of Surveon would diminish relative to the numerous product options that Milestone offers.

Beyond this, the main general concerns with Surveon are reliability and support. Commodity suppliers such as Dell and HP have a long, established track record. Intransa, while much younger, also has thousands of installations, and established pre- and post-sales support departments. Surveon, being relatively unknown in much of the world, does not instill the same confidence in their product nor have an equivalent track record especially in the Americas or Europe. However, we expect some users will be attracted to the price and if they are advanced enough can compensate for potential deficiencies in support/assistance.

Comments : PRO Members only. Login. or Join.

Related Reports

April 2018 IP Networking Course on Apr 19, 2018
This is the last chance to register for our IP Networking course. Register now. NEW - 2 sessions per class, 'day' and 'night' to give you double...
Rare Video Surveillance Fundraising - Verkada $15 Million on Apr 19, 2018
Fundraising in video surveillance (and the broader physical security market) has been poor recently. Highlights are few and far in between...
'Best In Show' Fails on Apr 19, 2018
ISC West's "Best In Show" has failed. For more than a decade, it has become increasingly irrelevant as the selections exhibit a cartoon level...
Worst Access Control 2018 on Apr 18, 2018
Three access control providers stood out as providing the most problems for integrators. In this report, we analyze the answers to: "In the...
Axis VMD4 Analytics Tested on Apr 17, 2018
Axis is now on its 4th generation of video motion detection (VMD), which Axis calls "a free video analytics application." In this generation, Axis...
Best and Worst ISC West 2018 on Apr 16, 2018
ISC West 2018 had strong attendance, modest overall new products, and a surge in Artificial Intelligence marketing. First, here are 20+...
GDPR For Video Surveillance Guide on Apr 12, 2018
The European Union’s General Data Protection Regulation (GDPR) comes into force on May 25, but there is much confusion and no clear guidelines on...
Axis Launches ~$100 HD Camera on Apr 11, 2018
Chinese manufacturers, led by Hikvision, have come to dominate the low end of the Western market, driven by ~$100 cameras. While Axis has...
Eocortex / Macroscop VMS Company Profile on Apr 09, 2018
Eocortex is the international brand of Russian VMS manufacturer Macroscop. Macroscop was founded in 2008, and the Eocortex name created in 2013. We...
Hanwha Mega ISC West Product Releases on Apr 05, 2018
While overall new product releases have been slowing over the past few years, Hanwha is releasing a slew of 6 new offerings for ISC West,...

Most Recent Industry Reports

May 2018 Camera Course on Apr 20, 2018
Save $50 on early registration until this Thursday, the 26th. Register now (save $50) for the Spring 2018 Camera Course This is the only...
Global Real-Time Video Surveillance - EarthNow on Apr 20, 2018
A new company, EarthNow, with backing from Bill Gates, Airbus and more, is claiming that: Users will be able to see places on Earth with a delay...
Dedicated Vs Converged Access Control Networks (Statistics) on Apr 20, 2018
Running one's access control system on a converged network, with one's computers and phones, can save money. On the other hand, hand, doing so can...
April 2018 IP Networking Course on Apr 19, 2018
This is the last chance to register for our IP Networking course. Register now. NEW - 2 sessions per class, 'day' and 'night' to give you double...
Rare Video Surveillance Fundraising - Verkada $15 Million on Apr 19, 2018
Fundraising in video surveillance (and the broader physical security market) has been poor recently. Highlights are few and far in between...
'Best In Show' Fails on Apr 19, 2018
ISC West's "Best In Show" has failed. For more than a decade, it has become increasingly irrelevant as the selections exhibit a cartoon level...
Security Camera Cleaning Frequency Statistics on Apr 18, 2018
150+ integrators told IPVM how often they clean cameras on customer's sites and why.  Inside we examine their answers and break down feedback...
Worst Access Control 2018 on Apr 18, 2018
Three access control providers stood out as providing the most problems for integrators. In this report, we analyze the answers to: "In the...
Axis VMD4 Analytics Tested on Apr 17, 2018
Axis is now on its 4th generation of video motion detection (VMD), which Axis calls "a free video analytics application." In this generation, Axis...
Arecont CEO And President Resign on Apr 17, 2018
This is good news for Arecont. Arecont's problems have been well known for years (e.g., most recently Worst Camera Manufacturers 2018 and starting...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact