Surveon Milestone NVR Examined

By: Ethan Ace, Published on Jan 05, 2012

Surveillance manufacturer Surveon has announced a series of hardware appliances preloaded with Milestone XProtect. Starting with the EMR9000 line, this series is intended to be quicker to deploy and offer better performance than COTS options. In this update we will take a look at this offering, its pricing and how it compares to existing options such as Intransa.

Product Overview

The EMR9000 consists of two parts: the "head", a single rack space server, and a RAID storage subsystem, either direct-attach or iSCSI. For single server systems, direct-attached storage is typically used. The iSCSI model is available for multiple-server systems, or when a larger storage pool is desired.

Server and storage specs are as follows:

  • The EMR9000 head is equipped with a Xeon Quad Core processor with 4GB RAM (expandable to 24GB), as well as dual redundant power supplies. It also contains local drives, reserved for operating system and VMS software, separate from the RAID array. Two GbE ports are provided for connection to multiple networks, along with four ports to connect to iSCSI storage, as well as a SAS expansion port for direct connection to the RAID array.
  • The RAID subsystem is available in 12-, 16-, and 24-bay models, and supports up to 3TB hard disk drives, for a raw capacity of 72TB. Numerous RAID levels are supported, including 1, 3, 5, 6, 10, and beyond. All RAID units are equipped with dual power supplies and fans for redundant operation.

The most noteworthy feature of this release is its Milestone XProtect pre-load. All units ship with the user's choice of Milestone version (Essential through Corporate) installed. Currently, no other VMS platforms are offered, though Surveon is considering this in the future. In Greater China, the NVR also ships pre-licensed, since Surveon is an authorized Milestone Partner in the region. However, in the rest of the world, the user must purchase licenses separately and apply them as needed. This differs from other NVR appliance manufacturers, such as Intransa and Pivot3. Intransa, for example, ships with a USB key with VMS software, which then must be installed by the user. Using the Surveon appliance, however, no software installation work should be required, simply application of licenses, which should decrease deployment time further.

Pricing for the Surveon NVR will vary widely depending on configuration factors, such as internal or external drives, number of chassis required, and more. A typical unit, an EMR9000 with a 24-bay RAID unit, for example, has an MSRP of $10,200 USD. Hard drives are not included, but Surveon does supply 1-3 TB disks separately.

Competitive Options

The most direct comparison for the Surveon NVR is Intransa's VideoAppliance line, though differense exist. Surveon is currently focused only on loading Milestone on these appliances, whereas Intransa has a list of two dozen or more partners which they are able to supply with the appliance. However, as mentioned above, Intransa requires software installation, where the EMR9000 does not.

The closest comparison to the EMR9000 in Intransa's line would be a CVA320 VideoAppliance with a VA Expander direct-attach expansion chassis, for a total of 24 drive bays. Pricing compares as follows:

  • Surveon EMR9000, 24 HDD bays ($11,500) + 24 2TB HDD (~$200 ea) = $16,300
  • Intransa CVA320 ($17,000) + 24TB VA Expander ($13,800) = $30,800

Surveon offers a signficant cost savings on hardware over Intransa, while also saving 1-2 hours in software installation due to the software pre-load.

Surveon, like Intransa, runs a proprietary storage manager service. It is difficult to compare the two's performance, and guesswork at best, as neither company's performance claims have been independently verified.

Concerns / Issues

Savings are limited to users needing the storage levels provided in the EMR9000. If a user only needed 12 bays, the savings/price advantage of Surveon would diminish relative to the numerous product options that Milestone offers.

Beyond this, the main general concerns with Surveon are reliability and support. Commodity suppliers such as Dell and HP have a long, established track record. Intransa, while much younger, also has thousands of installations, and established pre- and post-sales support departments. Surveon, being relatively unknown in much of the world, does not instill the same confidence in their product nor have an equivalent track record especially in the Americas or Europe. However, we expect some users will be attracted to the price and if they are advanced enough can compensate for potential deficiencies in support/assistance.

Comments : Members only. Login. or Join.

Related Reports

NetApp Video Surveillance Profile on Mar 09, 2020
NetApp is increasing its efforts in video surveillance and told IPVM surveillance storage is the fastest-growing segment of its $6+ billion...
Video Surveillance Architecture 101 on Feb 18, 2020
Video surveillance can be designed and deployed in a number of ways. This 101 examines the most common options and architectures used in...
Open vs End-to-End Systems: Integrator Statistics 2019 on Nov 11, 2019
Preference for open systems is on the decline, according to new IPVM statistics. We asked integrators: For video surveillance systems, do you...
CheckMySystems Company Profile on Aug 14, 2019
CheckMySystems says that too many users respond, "I get an email when something is wrong" when talking about their video system maintenance plan,...
Proactive CCTV "Only Affordable Video Archiving Solution" Profile on Aug 12, 2019
Proactive CCTV is claiming to offer "the only affordable video archiving solution on the market", reducing the storage typically required for H.265...
Razberi Technologies Company Profile on Aug 06, 2019
Razberi says they have doubled their revenue in the first half of 2019, citing their proprietary camera hardening and cybersecurity capabilities...
Ionodes Company Profile on Jul 31, 2019
What happened to Ionodes? With seasoned leadership from Jean-Paul Saindon founder of SmartSight and Dr. Michael Gilge, founder of VCS, back in...
Bluecherry Open Sources Entire VMS on May 13, 2019
Bluecherry announced they have "released the entire Bluecherry software application open source with a GPL license". We spoke to Bluecherry's...
H.265 Usage Statistics on Apr 19, 2019
H.265 has been available in IP cameras for more than 5 years and, in the past few years, the number of manufacturers supporting this codec has...
Favorite Video Storage / Server Manufacturers 2019 on Mar 25, 2019
189 integrators answered this question: "What is your favorite storage device / server manufacturer for recording video? Why?" In general...

Most Recent Industry Reports

FLIR New Coronavirus Prioritized Temperature Screening Camera Examined on Apr 03, 2020
FLIR has announced a new series of thermal cameras "prioritized for entities working to mitigate the spread of COVID-19 virus", the A400/A700...
ADI Branch Burglary on Apr 03, 2020
A security systems distributor branch is an odd target for burglary but that happened this week at ADI's Memphis location. Vehicle Smash &...
YCombinator AI Startup Visual One Tested on Apr 02, 2020
Startup Visual One, backed by Silicon Valley's powerful Y Combinator, aims to be "Your 24/7 Watchman" with advanced analytics and object...
Free IPVM Memberships For The Unemployed on Apr 02, 2020
IPVM is giving 3-month free memberships (regular price $99) for the unemployed, no questions asked. To get it, just contact us, your request...
Dahua Faked Coronavirus Camera Marketing on Apr 01, 2020
Dahua has conducted a coronavirus camera global marketing campaign centered around a faked detection. Now, Dahua has expanded this to the USA,...
Video Surveillance Trends 101 on Apr 01, 2020
This report examines major industry factors and how they could impact video surveillance in the next 5 - 10 years. This is part of our Video...
USA's Seek Scan Thermal Temperature System Examined on Apr 01, 2020
This US company, Seek, located down the road from FLIR and founded by former FLIR employees is offering a thermal temperature system for the...
Terrible Convergint Coronavirus Thermal Camera Recommendation on Apr 01, 2020
A week after Convergint disclosed falling revenue, pay and job cuts, Convergint is touting 'extensive research' that is either grossly incompetent...
The IPVM New Products Online Show April 2020 Opens With 40+ Manufacturers on Mar 31, 2020
IPVM is excited to announce the first New Products Online show, with 40+ manufacturers, to be held April 14 to the 16th, free to IPVM members,...