Surveillance Monitoring Station Best Practices

Author: John Honovich, Published on Feb 03, 2011

We examine key considerations in the design and use of video surveillance monitoring stations. All too often, the tendency is to hang multiple large monitors (42” or larger) on the wall, see how impressive it looks and be happy. Not only is that often not the best solution, it regularly wastes money and decreases the efficiency of surveillance monitoring.

Monitor Selection and Location

** ***** ****** ********, ** ********* ********* * *** ********** in ********* *** *********** ******** *** ******** *****.

  1. Purchase ************-***** ********: End users are often tempted to purchase COTS displays, or in some cases, TV’s, instead of paying more for surveillance displays. What is typically lost when this happens are reliability and picture quality. Consumer displays are not designed to be turned on 24/7/365. As a result, their failure rate increases dramatically, sometimes lasting under a year. Consumer LCD’s also are prone to image retention or “sticking”, which is a phenomenon similar to burn-in of CRT’s, in which a faint outline of a previous image remains on the screen when the image changes. Menus and other GUI elements commonly stick. Surveillance displays are designed to run 24/7 without failure or image retention. We have seen too many end users purchase displays for their surveillance system at the local electronic store for $600, only to be dissatisfied in a matter of months. Expect to pay $1,500-3,000 for a professional-grade surveillance display.
  2. Ensure *** ***** **** ****** ** *** *******: We recommend .5 to .75 inches tall for each foot of distance between the operator and the display. For example, an operator located 12’ away from a display should be viewing camera frames approximately 6” tall. On a 42” monitor, this equates to a 3x3 tile layout of nine cameras at that distance. Width will vary, given the different aspect ratios of SD and HD cameras. This also assumes full frame, and does not allow for image cropping or special views such as Axis’ corridor format. This ratio typically provides adequate detail to an operator so they may enlarge a camera view or send it to a spot monitor for further inspection.
  3. Avoid ******** ***** ***** ******** *** ****. Many think the best monitor placement is up and out of the way, as monitors are very large and protrude from walls several inches. However, height increases the distance from the operator’s eye to the display, reducing the monitor’s usefulness, and forcing an operator to look above horizontal for extended periods of time results in discomfort, which reduces effectiveness. Monitors should ideally not be mounted above 15 degrees above level, based on the operator’s eye.
  4. Avoid *** **** ********: Following the guidelines for sizing images, if you end up with a video wall that causes any given operator to physically turn their head more than a few degrees from center to view them, the display is too large. Steps should be taken to create camera sequences to reduce the size of the required display, or reduce the number of cameras a single operator must watch and bring that display closer to them.

Determining ********** ********

*** **** ******* *** ****, *** **** ******** ** ******* to ******* **** *** - **** ** **** ** *** a ****** ****. ** *** **** **** **** * ** 16 *******, *** *********** ** *** ******* *********** ****** ** simply ******* ** *** ****** ** ****** **********.

***** ** ******* *** **** ********** **********: (*) ********* *** (2) ********. ****** *** ************ ********** *** * *********** ** the *** ********* ** *** ****/************ ** *** ******. **** practice ** ** ****** “*** ************” *** **** ******, ** well ** *** ****** ** * *****. ***** ************ ****** be ******** **** **** ********, ** **** *** ********** *** purpose ** *** ****** ** * *****. ***** ************ *** then ** **** ** ********* *** *** **** ******* **** camera - *********** ** **********.

Cameras **** ***********

**** ******** ******** ******* ***** ** ******** ** ******** ******** video *** *** ********* ** **** ******. **** ***** **** means ****** ******* ** *** *******. ********* ******* *** ***** become ********** ** ******* *** ** *********** ** *** **** video * ***** *** ******** ****. ******** **** ****** ** respect ** **** *****, *** ****** ******* **** ******* **-** cameras ***** ********* *** ********* ******* ** ******* *** *** hours ** ***** *** ***** *****. ** ***** **** ** believe *** ***** **** ** **** ** ***** *******.

** ******* **** ** *****, **** ***** *** **** ****** is ** **** *** ******* ** * ***** ******* ** displays. ** ***** *** ******** *******, ************** *** ******* ** often ******* ******* ******** *********, ** ******** #* ******* **** cameras **** **** **** ** ******* #*, *** ******** #* watches * ********* **** ** ******* #*. ** ***** ** not ****** ****** **** ****** ********* ** **** *** ******* at ****, ****** ********* *** ** *******. ***** ********* ******* one ** **** ******* ** *****, ********* ***** * ****** of ****. **** ******* ***** ***** *** ********-**** *********, ** different ****-**-**** ****** ***** *** ** ***** ** ******** ******* of ****** *******. ********* ******** ******** **** ******* ********* * random ******** ** ******* ******** ********** ***********, ** ******** **** of *** ******* **** *** ****.

Cameras **** **********

**** ******** ******** ******* ** ***** ***** ** **** ********* upon ********* ** ** *****, ****** ************** ** ******* *********. For ********, * **** ***** ****** ****, ** ** ******** event, ***** ******* ****** ** *** ** **** ******* ** the ********, ********** ** ********’* *********. * ********** ******* ******* only **** * *** **** ***** ** ** ** ******* of * *****-****** *****.

********* ********, ***** ******* *** ** ********* **** **** **** screen ***** **** ********* *******, ** ***** **** *** **** to ** ******* ** *** *****. *** ***** ******** ** the ********’* **** ** * ****** ***** *** **** ********** style; *** ******* **** *** *****-****** *****, *** ******* **** to **** *** *******-******** ** ****-** ***** ** **** ******. This ************** ********* ******** *** ************ ****, ***** ******* ******** are **** *********, *** *****-****** ***** ***** *** *** ********.

****** **** ** ***** ***** ****** ** ********* ********, *** reevaluated *********. **** ** *********** **** ** ****** ******* ******, for *******, *** ************ ****** *** *** ** ******* **** a ****** **** ***** ** ** ********* *** ** * stolen **********. “**** *****” ********* ******, ****** ** ******* ******** and ** ******* **********, *** ******* *** ******* ** **** to ****** ********* ** **********. **** ******* *** *** ******* staff ******** ***** *******, ***** ******* ********* *** ***** ****** on *** ******** ******. *** **** *** *** *****, ******* definitely **** ***** *******, ********* *** ** **** ** **** operator ********* ** ******** ****** ** ******** *******.

*** ** ***** *** **** ******** ** **** ** ****** the ****** ** ***** ** ******** **** *****, *** ******* maintenance *** ******** **********, ******** ****** *** ******** *** ********** staff **** ***** ** ****** ******, ********* ** ******* ****** effectiveness. ** ** ****** ********** ****’* *******-**-**** *** ** **************, for *******, ****** **** ****** *** ****** *******, ********* *** operator ** ****** *** ****** ** **** ****. *********, ** not ******** ********* *** ********, *** ******* ******** ***** *********, causing ** ******** ** ****** *** ******. ** ** ********* imperative **** ***** ************ ** **********, ** ******** ***** ********* risk *** ********* ***.

***********

**** ********** ******* **** **** * ****** ******** ******** *******. In **** ****** ****, *** ****** **** ****** ** ******* monitoring **** *** ***********, ** ********** ***** ** ****** ******** possible. ** ****** ** *** ******** ****** ** ***** ** hours **** ***** ** *****. ***** ****** **********, *** ***** could ******** ** ************* **** ********* ** ******* (*** ***** guard ****), **** ****** ******* *** ** *** ********* **** his *******. ** ****** ******** ******, ***** *** ******** ***** display *******, ** ** ****** ******** **** **** ** **** to ******* **** **** ***** ** ****.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Search More Important Than Live Monitoring - Statistics on Oct 18, 2017
Search is overall more important than live monitoring to integrators, according to new IPVM statistics.  The key themes found in integrator...
Deep Learning Tutorial For Video Surveillance on Oct 17, 2017
Deep learning is a growing buzzword within physical security and video surveillance. But what is 'deep learning'? In this tutorial, we explain...
Multipoint Lock Access Control Tutorial on Oct 17, 2017
Doors are notoriously weak at stopping entry, and money can be misspent on wrong locks that leave doors quite vulnerable. While closed and locked...
Exacq M Series Low Cost NVR Tested on Oct 12, 2017
With recent cyber security issues hitting NVRs and cameras from low cost leaders Dahua and Hikvision, users are increasingly seeking alternatives...
Surveillance Systems Remote Access Usage Statistics on Oct 11, 2017
Remote access is a major benefit and risk for video surveillance. It is a benefit because it allows users to manage security or review...
Exporting Video Surveillance Tutorial on Oct 05, 2017
Exporting video surveillance is important when incidents or crimes occur. However, there are multiple ways to export video which have their pros...
Honeywell Discontinuing DragonFly on Oct 05, 2017
DIY is a big trend in the intrusion market and threat to incumbents. However, Honeywell is discontinuing their DragonFly DIY video-verified...
Delayed Egress Access Control Tutorial on Oct 04, 2017
Is it ever legal to lock people into a building? The answer is: Yes... under specific situations. With so much of access control driven by life...
Propped Doors Access Control Tutorial on Sep 28, 2017
Doors should keep 'bad guys' out. One of the most basic problems with doors is people propping them open: Even worse, door propping...
Automatic Door Operators For Access Tutorial on Sep 20, 2017
Opening and closing doors might sound simple, but it takes a high-tech piece of door hardware to pull it off. Integrating automatic door operators...

Most Recent Industry Reports

Uniview Recorder Backdoor Examined on Oct 20, 2017
A Chinese research group has identified a vulnerability in Uniview recorders that allows backdoor access in a method similar to the Dahua...
Hikvision Access Control Tested on Oct 19, 2017
Hikvision aggressive pricing and marketing combined with generally reliable hardware and free software has made them a major player in video...
Verkada, Silicon Valley VSaaS Startup, Targets Enterprise on Oct 19, 2017
Verkada says they are building an enterprise-class VSaaS offering, calling it "The new platform for video security". This is a departure from the...
Exacq Unbreaks Avigilon Integration on Oct 18, 2017
For nearly 4 years, Exacq had broken and effectively blocked use with Avigilon cameras, as IPVM reported in January 2014. Now, Exacq has...
Search More Important Than Live Monitoring - Statistics on Oct 18, 2017
Search is overall more important than live monitoring to integrators, according to new IPVM statistics.  The key themes found in integrator...
Axis 'Sold Out' P3707-PVE Multi-Imager Tested on Oct 18, 2017
Axis faced significant product shortages over the summer. Perhaps the most notorious and significantly sold out model was the Axis P3707-PE 8MP...
Dahua Removes Auto Rebooting on Oct 17, 2017
For years, Dahua has automatically programmed its IP cameras to reboot weekly, a highly atypical and questionable practice. Following IPVM...
Deep Learning Tutorial For Video Surveillance on Oct 17, 2017
Deep learning is a growing buzzword within physical security and video surveillance. But what is 'deep learning'? In this tutorial, we explain...
Multipoint Lock Access Control Tutorial on Oct 17, 2017
Doors are notoriously weak at stopping entry, and money can be misspent on wrong locks that leave doors quite vulnerable. While closed and locked...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact