Smartvue VSaaS / Cloud Video Profile

By: John Honovich, Published on Feb 01, 2018

Smartvue, a US company, has raised over $20 million to develop 'The IoT Video Network' but what does that mean and what does Smartvue offer compared to competitors like Eagle Eye and Genetec?

In this note, we profile Smartvue, based on a conversation with Smartvue's CEO.

********, * ** *******, has ****** **** $** million ** ******* '*** IoT ***** *******' *** what **** **** **** and **** **** ******** offer ******** ** *********** like ***** *** *** Genetec?

** **** ****, ** profile ********, ***** ** a ************ **** ********'* CEO.

[***************]

Company ********

*** ******* *** * ******** lines - (*) '**********', which ******** ***** *** NVRs *** ***** ********** sold ******* ******* *** to *** ***** *** (2) '*********' ***** ** their ******** ******** ********* sold ** ******* ********* (e.g., **** ****** *****) to ***** ***** ***** / *** *********. ********* ********** 2/3rds ** ***** *******, with *** ******* **** enterprise.

*** ******* **** **** **** 'less **** ** *********' (LinkedIn ***** ** ** of **** *********** [**** no ****** *********]) *** that **% ** ***** employees *** ** *********** related *********. ******** **** they ** *** ********* engineering / ******** ***********, ***** everything ** *** **.

******** ******** ********* ******* S12 ***** ********* *** viewing ***** *** ********** [link ** ****** *********] for *********** *** ******* providers ** ****** *********.

Pivots **** *** *****

*** ******* *** **** around *** **** *****, 'since ****', ********* ** their *******. **** ** the *****, ******** *** early **** ******** ** cameras ***, ***** ****, had ******* ***** ** selling **** *** ***, more ********, ******** ** cloud / ***.

**********

*** ******* **** *** disclose ******** ********** *** a**** **************** ~$** ******* *******. Smartvue *** **** **** that **** *** **********.

******** ****** $** ******* [link ** ****** *********] in ****, *** **** not ****** *****. **** are **** ** ******* new ***** ** *** future *** **** ** immediate *****.

Enterprise ****

***** '**********' **** ** a **** ******* ***** surveillance ********, ** **** they **** *** ********** to ******* / *********** plus ***** ********** ********. The *** ********** **** with *** ***** ******* and **** ******* * cloud ********* *** ***** backend ** ****. **** line ** ************ **** similar ** ***** ***.

Integrator *******

***** ******** **** *** clearly ******* ***** ********** line ** ***** *******, the ******* **** ***** to ******* / ***********, with * ******* ***** for **** *** *** sales *** ********* ******* (consisting ** ******* *** cloud *******), **** ****** discounts ** *** **-**% range *** ****. *********** can **** ********* ******** or **** ******** **** them. ********'*. ***** ********** sales ******* ** ***** Wise [**** ** ****** available].

****: ******** *** ******* that **** **** ****** to **** ***** ****** end *****.

Strategic ****

********'* *****, ****** ********, is ********* ***** ******** / ******** ** ******* providers. ********* **** **** Warner, ***, **** ***, etc. ***** / *********** Smartvue's ******** **** ***** cloud ********. **** ********* is *** *********** *** smaller ********, ************ ******* by ********* ***********. ********* pay * ********** ******* fee *** **** ******** / *******.

******** ****** *********** ******** for ********* ****** ************* including *****, *********, ******* and **. **** ** a ***** *** ******, according ** ********, **** handles ***** ************, ********, firmware *******, ***. ******** says **** ********* *** the ******* ********** *** have *** *********** ******** flash / ******.

** ******* ******* ** video ********* *** *** is ******* ** ********. While *** ******* ******** to *** *** **** cameras ***** *** ** their ********, ******** * - ** ***** ** recording *** ***, **** works *** ** **,*** to ***,*** ******* *****.

*** ******* ********** ** likely *******'* ********** *** its ****** / ********* options **** ** ******** to ******* ********* (*.*.,******* *********** *******). ********* ******* ** certainly *** ************** ** the ***.

*******

***** ** **** *** tested ********, ** *** not **** * ****** opinion ** *** ************ / ***********.

*******, ** *** ********** line ****, ***** ** growing ******** ** *********** providing ***** ******** (*.*.,***** ***** ********** ****) *** ***** *** not **** **** ***** commercial ******** ******* (***** Eye *** ******* ***** the *** **** ***** cited). ******** ***** ******* a *********** ****** *** they **** **** **, at *****, ****** *** more ******* ******* **** to ***********.

Comments (6)

I’ve been watching Smartvue closely for a few years. I signed up as an integrator for them a few years ago before their latest cloud offering. Their VMS isn’t bad. My big complaint back then was viewing high res video wasn’t great. The service was slow. I tested it again with their new platform and it was much better. I don’t believe they offer a thick client. This is both good and bad. I think they do a good job doing what they have set out to accomplish. 

End of the day. Their sales channel is a little confusing that’s one of the biggest reasons we never really did anything with them. 

Disclosing that I am from Smartvue. Thanks for the comments here on IPVM.

We have been working on our cloud/VMS for almost 20 years and today offer a very unique and high margin platform of services and hardware for resellers. We break our business down into two main categories, 1) selling OEM/white label to large resellers such as BestBuy, Cox Communications, and Time Warner Cable/Spectrum and 2) selling to resellers for commercial surveillance. This has been confusing for a number of people for many years, so just this year we have launched a new program to make it simpler to work with us. Feel free to contact our VP David Wise to learn more.

We run all our business through resellers outside of a few rare end users that install systems using their own teams or purchased from us years ago.

We do not have a thick client. I understand how it might be of benefit, but our engineering philosophy has been to run native in browsers since I started the company.

I too have been closely following SmartVue. Being first to market with a hybrid storage solution and cloud management, I was supportive of the concept.

Focus seems to be a challenge for this company. An unclear sales channel being the primary problem. Additionally they appear to have had rampant employee turnover and an ever-changing hardware offering. Add to that, the strange partnerships with gaming platforms and drones. I imagine a roadmap presentation would cause dizziness.

Selling direct to end users is the ultimate dagger for integrators. I suspect SmartVue will find future success focusing primarily on the strategic partner side of their business.

Disclosing that I am from Smartvue. I appreciate the comments and recognizing that we were the first to market with cloud hybrid solutions.

You are correct that we have had focus challenges in the past. My vision has always been the same, to "make the world a safer place with amazing surveillance technologies that are elegantly simple," but how we went about that changed as we expanded into IoT which I personally believe is the future of our business (video sensors everywhere). That caused a major change in our company in terms of revenue and resources, so there were some major layoffs that were painful. Today we are profitable and focused on our two markets strategic and commercial, using the same exact platform.

I understand the dangers of selling direct and we have all seen the blow back to other manufacturers in the past. We had just a handful of direct sales years ago and just a few today to a few larger customers that have internal installation and management teams. Outside of that, I believe you will find us to be "reseller protective."

Also have been following this company for years... never show up on the radar. I believe they have a strategic partnership with HP (similar to ipConfigure), but not sure it has brought either company much. EalgeEye has done a better job of reaching resellers and brand recognition.

Disclosing that I am from Smartvue. I agree that Eagle Eye has done a better job reaching resellers and kudos to Dean for those efforts, being in our industry only a few years.

We have taken a different path that I believe will take us to our goal and reach scale much more effectively.

Do you remember the Avis commercials, "We Try Harder?" Because we are under the radar, we do try harder and you may find our solutions and 16 years of experience make us a better partner.

Read this IPVM report for free.

This article is part of IPVM's 6,367 reports, 855 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

GeoVision Presents AI and Facial Recognition on May 22, 2020
GeoVision presented its AI analytics and facial recognition at the April 2020 IPVM New Products show. Inside this report: A 30-minute video...
NetApp Video Surveillance Profile on Mar 09, 2020
NetApp is increasing its efforts in video surveillance and told IPVM surveillance storage is the fastest-growing segment of its $6+ billion...
nFlux AI Startup Profile on Oct 28, 2019
nFlux, an Amazon, Google, and Microsoft funded AI startup told IPVM their mission is to build the most intelligent video analytics platform in the...
Startup Vaion Launching End-to-End AI Solution Backed with $20 Million Funding on Jun 17, 2019
An EU / USA video surveillance startup, Vaion, founded by ex-Cisco Senior Directors is launching an end-to-end VSaaS platform with $20 million in...
OpenEye Apex VMS Tested on Jun 26, 2018
OpenEye is a US company, founded nearly 20 years ago. In the past few years, OpenEye has been one of a few VMS providers that have pivoted to being...
Stealth / UCIT - Remote Video Monitoring Provider Profile on May 18, 2018
Can 2 remote video monitoring companies, Stealth Monitoring from the US and UCIT from Canada combine to impact the market and compete in a changing...
Eocortex / Macroscop VMS Company Profile on Apr 09, 2018
Eocortex is the international brand of Russian VMS manufacturer Macroscop. Macroscop was founded in 2008, and the Eocortex name created in 2013. We...
JCI / Tyco Security Acquires Smartvue on Apr 03, 2018
Johnson Controls (Tyco Security) has acquired cloud provider Smartvue (see recent IPVM Smartvue profile). Smartvue will join Exacq and VideoEdge...
$8 Billion Utility Georgia Power Enters Surveillance Business Offering Avigilon And Genetec on Jul 19, 2017
Utilities are typically considered major customers of surveillance integrators but one utility, Georgia Power, with $8+ billion in annual revenue...
Logipix 20MP, 140MP and 200MP Cameras Examined on Jul 20, 2016
Looking for an Avigilon alternative? Logipix, based in Hungary, has created their own super high resolution end-to-end solution, featuring 20MP -...

Most Recent Industry Reports

Verkada: "IPVM Should Never Be Your Source of News" on Jul 02, 2020
Verkada was unhappy with IPVM's recent coverage declaring that reading IPVM is 'not a good look' and that 'IPVM should never be your source of...
Vintra Presents FulcrumAI Face Recognition on Jul 02, 2020
Vintra presented its FulcrumAI face recognition and mask detection offering at the May 2020 IPVM Startups show. Inside this report: A...
Uniview Wrist Temperature Reader Tested on Jul 02, 2020
Uniview is promoting measuring wrist temperatures whereas most others are just offering forehead or inner canthus measurements. But how well does...
Dahua USA Admits Thermal Solutions "Qualify As Medical Devices" on Jul 02, 2020
Dahua USA has issued a press release admitting a controversial point in the industry but an obvious one to the US FDA, that the thermal temperature...
Access Control Online Show - July 2020 - With 40+ Manufacturers - Register Now on Jul 01, 2020
IPVM is excited to announce our July 2020 Access Control Show. With 40+ companies presenting across 4 days, this is a unique opportunity to hear...
Hanwha Face Mask Detection Tested on Jul 01, 2020
Face mask detection or, more specifically lack-of-face-mask detection, is an expanding offering in the midst of coronavirus. Hanwha in partnership...
UK Government Says Fever Cameras "Unsuitable" on Jul 01, 2020
The UK government's medical device regulator, MHRA, told IPVM that fever-seeking thermal cameras are "unsuitable for this purpose" and recommends...
Camera Course Summer 2020 on Jun 30, 2020
This is the only independent surveillance camera course, based on in-depth product and technology testing. Lots of manufacturer training...
Worst Over But Integrators Still Dealing With Coronavirus Problems (June Statistics) on Jun 30, 2020
While numbers of integrators very impacted by Coronavirus continue to drop, most are still moderately dealing with the pandemic's problems, June...