Rebooting Remote Cameras Simply and Economically

Author: John Grocke, Published on Aug 06, 2013

It happens all the time... An IP camera, access control panel, etc. loses connectivity or hangs up and needs to be rebooted at a distant facility. Dispatching a service technician to drive out to reboot the router or device is time consuming and costly. Remote network or power management can be expensive and doesn't work if you can't connect, or if the ISP changes your "static" IP address or port forwarding settings in the router.

One IPVM member, James Talmage, faced this dilemma and solved the issue with a clever and very cost-effective solution, the 3Gstore Remote Power Switch.

3GStore ****** ***** ****** ********

*******.***'* *-****** ****** ***** ****** ***** *** **** ***** $*** *** has *** ********* ********:

  • ******** ***** ** **** **/*** ******* ********* **** **** ********. **** ** *** ******'* ** ******* *******, *** remote ***** ****** *** ***** ** ************ ****, ** **** as ** *** ** ******** **********.
  • *** ********* ** ******* ******, **** ****, *** ****** ******** settings & ************** *** * *** *******.
  • ****** ** ** ** ********* ***** ********* ** **** ******* ** and *** ** ***** *****. 

****** ***** ** ******** / ************

**** *** ******** ********** *******, *** **** ****** ******** *** security / ************ ***** ***** **:

  • *** *** ****** ** ***** *** ******** ****** * *** router ** ***** ***** ************* ***** ****** ******** ************ *** * specified ****.
  • ******* *** ****** ****** ** *** ** ******'* *** ******* or ******* ****** ** ****** *** ******(*) *** ***** ******* connected ** *** ******.

***** ** * ***** ** *** ************ ********** *** ****** ****:

  

Remote ***** ****** ** ******

**** ** * ***** ******* *** ****** ************* ********* ***** to * ****** ***** * ******* ****** ** ******* **********:

**** ** * ***** ******* *** ** ********* *** ******, operating *** ****** ******** *** ****** **** ** ***** *******, and *********** *** ******* **** *** ****** ** ********* **:

Simple *********

**** *** ************* ** ******** *** ****** **** *** **, it ** **** **** ** ******* *** **** ******** **** simple **** ******** ** ***** *****. (****: ** ********* ******** for ******** ********)

 

Caveats *** ***********:

  • *** **** **** *** * *******, *** ***** ******** ** expanded ** ***** ***** ******.
  • ***** ** ** *** *****-**, ** ***** **** ** ** plugged **** ** ******** *** ** ***** ** ******* ** standby *****.
  • *** **** **** ******** ********* ******* ********* ******* *** ************* and *****, *** ** *** ********* ** * ******* ***** that ** ***** **** ** **** **** *** ** * VMware ***********.
  • *** *** **** ** *** **** ** *** ******** ******** only, ** ****** ******* ** *** ******* *** ****** ** reset ** ****** ** *** ***.
  • *** **** ** *** ** ******, *** ** ** *** *** CE ********* *** *** **** ****** ** ** ********* **** FCC ** *** **** * *** **** ** ***** * equipment ***********.
  • *** ****** **** ******** ****** ****,***** ******* ** ** ************* **** ****** ********.  ** ********* * ************** **** *******, *** **** ********* that **** ***** "********* ** **** **". ******** ******** ** this ****** *** ** ********* ********* ***** ** ****** ****. At *** **** ** ***********,****** **** ** ***** ************ *******, *** *** ***** ********* *** *** ************ **** ******** ** *** ****** **** ******** *******.

***** **** ****** ****** ******

*** * ****** ****** ** ** **** ** ************* ****** a ****** *********** *** ****** ** ***** ***** **** ******** connection ** ****, ************* ***** ** ***** ** *******'* $** ****** ****** ****, ***** ******** **** ** ****** ** ******* *** ******* ** via ****. *******, *** ********** $** *** *** ***-****** ******* offers ****** *** ******** *** ******* ******* *** ***********.

Other *******:

** *** ********, ** **** *** ***** *** ******* ***** in *** **** ***** ***** *** ***** ****** *********** ** home/small ******** ************.******* *** **** ********* ** *** $*** *****, ********* ********'* **** ***** ***** *** ***** $***, ******** ***** ***** **** **** *******, ***** ************* *** are ****** ****** *** ****** ************* **** ** *********** ** entire ********* **** **** *******, ******** *** ********* ***** ********. APC *** ****** ********** ************ *** **** ** ***** *** devices, *** ** ***** *** **** * ***** *** ***** suppression ** ***-*** **** ******* ** *** ******* ******.  

****** ** ***** ******** ** ** ********* *** *** *** on this ******. ** *** **** *** *********** ** ***** **** you **** ***** **** * **** *******, ****** *-**** **** to ****.

Comments (16)

Currently, you can still communicate to the switch via Android's Hangout chat client. Hangouts is dropping support for the open XMPP chat protocol. It isn't clear to me that this means support will be broken by the transition - but it is certainly a point of concern.

One much needed feature, IMO, would be the ability to configure an outlet as "RESET ONLY". This would be handy for outlets that handle the internet connection for the switch itself. Currently you can mistakenly turn off your cable modem remotely - and then have no option to turn it back on. Careful!

This (see below) works pretty well for AXIS cameras.

From command prompt: ftp <IP>

root [enter]

password [enter]

quote [enter]

site reboot [enter]

I can see the value in this though if you do not have a networked UPS that can toggle your individual plugs.

This is a great idea. Most cameras I have seen have a reboot option from within the Web GUI, but that doesnt really help you if you cant reach the web GUI.

Another cool thing I have seen was one of my customers smart POE switches had an option to power down certain ports of the POE switch.

Nice review. But I'm saddened because this is the first I learned that Google's dropping XMPP. We totally need MORE proprietary chat protocols. Skype, iMessage, BBM, etc., aren't quite enough!

Sean,

There are also some switches that will automatically reboot cameras for you. Check out ubiquiti's tough switch, and this one from Korenix. My experience with the Ubiquiti unit is mixed. It does what it is supposed to do, but the Unifi AP's I am using it with sometimes continue to respond to ping even after they have malfunctioned, so the switch doesn't auto reset them. Not really the switches fault.

I need something like a microups, just to tell the noc: "no more power here", and the shutdown. Any ideas?

Hernan,

Where are you planning on putting the "microups"?

If you want something at the camera (i.e. for wireless applications) this unit from tycon power looks interesting.

Hey,

What do you know! I was about to recommend a minuteman ups we like to Hernan, and when I went to their website stumbled on these beauties.

The 8-port unit is more cost effective per port than the 3G store 2-port unit ($299). It says it has auto reset based on ping as well. No chat feature though - so you are still relying on your comcast modem retaining it's static IP and port forwarding settings (which they almost never do).

Ubiquiti also has several low cost outlet controlled power units: mPower overview and datasheet

The only downside is that you have to run a controller from somewhere (ie: laptop or desktop computer, or even on amazon) to manage all the devices.

We've used Aviosys IP Power for years and they work well. The 9258T is around the same price and has 4 ports.

The chat feature is what sets apart the 3GStore unit. With most other units you need port forwarding and either a static IP or DynDns.

If your cable modem gets reset to defaults, it's possible that the 3GStore unit will still function. I recommend leaving it set to get it's IP address set by the router via DHCP. You can then diagnose loss of config on the modem via the "get IP" (you should see the LAN address reassigned to the modem defaults).

Those mfg's of those higher port-count units need to take note and implement some form of cloud management service

Just curious if you all had seen a recent article about hacking internet enabled baby monitor/cameras as I would be VERY concerned that a hacker could easily take over an internet enabled power strip and take down a complete video surveilance syste.

Well,

If you are concerned about hacking, then you probably shouldn't connect your VMS to the internet. At which point the need for an auto-reset switch is moot.

The 3G store power strip is superior in this regard as well. You don't have to expose it by opening ports. It is going to be very difficult to hack the device over just a chat connection.

Hi, I would like to add that there is another option if you need more outlet: 8 + 2

"Web Power Switch 7" it cost around $120 http://www.digital-loggers.com/lpc.html

it has 8 outlet you can control and 2 outlets ON all time, total outlet: 10

I have about 10 units, and used around 1 year, no problems so far. this company only does this type of devices.there is also a APP on Google Store, to remote access/control the unit.

Anyway, the 2 outlet in this article, seems to be perfect for a project I have now, where I dont have to much space and only need reset 1 or 2 devices.

I second switch-based POE reset. Some challenges, given the "continues pinging after no video" problem: motion detection at the edge suggests you can never really know if it's working or not. For an integrated wired facility, a system-of-systems approach might be to constantly steam video, but use some mechanism to flag motion within the video. VMS always evaluates video presence, but only records flagged motion (if that is the desired feature). VMS with POE switch integration detects video failure of video and resets POE switch port. While this wouldn't necessarily help cameras with austere links, it might solve problems for a lot of wired facilities.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

April 2018 IP Networking Course on Apr 19, 2018
This is the last chance to register for our IP Networking course. Register now. NEW - 2 sessions per class, 'day' and 'night' to give you double...
Alarm.com Business Market Expansion on Apr 13, 2018
Alarm.com has millions of subscribers, but the company has traditionally been mostly a residential/home focused offering.  ADC's new Smart Business...
Axis Launches Mini Concealed IR PTZ on Apr 11, 2018
Axis has been a laggard in releasing IR PTZs. While the company released a laser focus PTZ (the Q6155-E tested) until now Axis has had no PTZs with...
ISC West 2018 Access Control Rundown on Apr 06, 2018
For ISC West 2018, what is new and interesting in access control?  This rundown will bring you up to speed on the exhibitors, what they are...
Owl Car Cam Tested - Disappoints on Mar 30, 2018
With $18 million in VC funding, and led by the former product lead for the iPod and the VP of Engineering of Dropcam, Andrew Hodge, hopes are high...
Wireless Networking For Video Surveillance Guide on Mar 29, 2018
Wireless networking is a niche in video surveillance applications, but it can be a difficult one to understand with proper wireless design,...
Network Racks For Surveillance Guide on Mar 21, 2018
In this guide, we look at network rack infrastructure, one of the fundamentals of IP video surveillance. Inside, we cover: What is a rack unit...
Rack Mounting NVRs Tutorial on Mar 14, 2018
Rack mounting recorders is common in professional systems, but manufacturers are making it difficult, with simple design failures causing multiple...
Network Addressing for Video Surveillance Guide on Mar 14, 2018
The goal of this guide is to explain addressing devices on IP networks, focusing on how IP cameras and recorders are used in those networks. For...
PoE for IP Video Surveillance Guide on Mar 08, 2018
This guide provides comprehensive explanations of the elements in selecting and using Power Over Ethernet with IP cameras, covering: PoE vs Low...

Most Recent Industry Reports

May 2018 Camera Course on Apr 20, 2018
Save $50 on early registration until this Thursday, the 26th. Register now (save $50) for the Spring 2018 Camera Course This is the only...
Global Real-Time Video Surveillance - EarthNow on Apr 20, 2018
A new company, EarthNow, with backing from Bill Gates, Airbus and more, is claiming that: Users will be able to see places on Earth with a delay...
Dedicated Vs Converged Access Control Networks (Statistics) on Apr 20, 2018
Running one's access control system on a converged network, with one's computers and phones, can save money. On the other hand, hand, doing so can...
April 2018 IP Networking Course on Apr 19, 2018
This is the last chance to register for our IP Networking course. Register now. NEW - 2 sessions per class, 'day' and 'night' to give you double...
Rare Video Surveillance Fundraising - Verkada $15 Million on Apr 19, 2018
Fundraising in video surveillance (and the broader physical security market) has been poor recently. Highlights are few and far in between...
'Best In Show' Fails on Apr 19, 2018
ISC West's "Best In Show" has failed. For more than a decade, it has become increasingly irrelevant as the selections exhibit a cartoon level...
Security Camera Cleaning Frequency Statistics on Apr 18, 2018
150+ integrators told IPVM how often they clean cameras on customer's sites and why.  Inside we examine their answers and break down feedback...
Worst Access Control 2018 on Apr 18, 2018
Three access control providers stood out as providing the most problems for integrators. In this report, we analyze the answers to: "In the...
Axis VMD4 Analytics Tested on Apr 17, 2018
Axis is now on its 4th generation of video motion detection (VMD), which Axis calls "a free video analytics application." In this generation, Axis...
Arecont CEO And President Resign on Apr 17, 2018
This is good news for Arecont. Arecont's problems have been well known for years (e.g., most recently Worst Camera Manufacturers 2018 and starting...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact