Being able to remotely support video surveillance systems is important both to reduce costs (eliminating truck rolls) and for expediting problem-solving. There are a variety of applications and services available to facilitate report support.
150+ integrators told IPVM what they use and why. 5 options were most cited, in alphabetical order, GoToAssist, LogMeIn, RDP/VPN, ScreenConnect, TeamViewer. However, the 1st place choice received more votes than the other 4 combined.
See our statistics and analysis inside.