Reed / RX Sued by CompuSystems Over COVID-19 Show Postponements

By Isabella Cheng, Published Jan 21, 2022, 08:47am EST (Info+)

Many exhibitors were angry at Reed (now RX) the owner of the ISC shows for repeated postponements, some exhibitors thought of suing, but none did. However, the provider of badge scanners, CompuSystems, did sue Reed.

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In this report, IPVM examines the allegations CompuSystems (CSI) brought against Reed and Reed's response.

CSI **** *** ****** ** ******** - ********** ********, ******* ** *** ** **********

******* ******* ******** *** ** *****, CSI ** *** ***** **** *** $2.6 ******* *** *** *** ******** an ********* ******* *** *** *******.

*****, *** ******* **** *** **** delinquent ** ****** *** *** ******** that *** ********* ** ******* **** as ** ******** *** *** **** shows, **** ****** **** ** ***** shows **** ********** ********. *******, *** alleges ** **** ** *** ******* as *** ********** **** ** ** 25 ********** ******-**** *****. **** ******** the *******' ********, ** ***** **** cannot ************ ****** *** ** * supplier, *** *******.

*** ****** ****'* "********* *********** ** making ********" *** ****'* ******* ** CSI ** * ********** **** ****** "not *********":

****’* ********* *********** ** ****** ******** due ** *** *** ******** *** as *** ********** *** ******* ***** shows ****** * ******* ********* ******* CSI *** **** *** *** *** excusable.

CSI **********

*** ******** ************ *** **** ********** services *** ***** *****. *** *******, they ******* *** ****/**** ********* **** QR ***** **** *** ** ******* by ***** ********* ** ***** *** they've *** *** ****** ** ** the **** (*.*., ********* *****).

*** *** ******** ***** ******** ** Reed *** "************* ** *****," ********* to *** *******'* *********. *******, *** reports ** ********* ******* ******** *** 20+ **** ***** ********.

***'* ******** ********* **** *** ********* **** ****** at ******* ****** *** ****:

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*** ******* ** ********** ***** *** was ************* ******** ** *****-**. ***** it ******** *** **** ** ******** *** **** ***** ** ***** 2020, ** ******* ****, ********* *** **** *****, *** **** ******** ** ****, a ********* ** **%.

CSI ***** ******* ******* ****

** ******** **, ****,************(***), * ****-**** **** ********** ********* registration ********, ****** **-**** ********************** *** ******** ******** ** *** York:

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Reed ********* ***** ** *** *** ***'* **** **** ****

**** **% ** *** $*.* ******* CSI ** ****** ** ******* **** Reed *** ***** ***** *** **** shows **** *** ****** ** *** was ********** ********. *** *** ********** to **** ** ** ***** ** 2020, *******, **** * ** ***** shows **** ********** ****.

**** ***** ******** ** *** ********* shows *** ***** **** *** ****** for *** *** ********* *** **** to ***:

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March ****: **** ********* *****, *** ********* ** *******

**** *** ******** ******* ** ***** 2020, **** ******* ** ******** ***** and "******** *** **** ********** ***** *** preferable ** ********* *****." *******, *** alleges ** ********* ** **** ** preparing *** ***** *****, ***** ** Reed's ********** *** **********, *** *********, the *****.

*** *** ******* ********* ** **** for *** **** *****, *** ********* alleges:

** * ******, *** ***** **** were ********* ** ** **** ** 2020,CSI ******** **** -- ** **** *** ********** **** **** -- on its standard pre-show services, including putting in place computer programs to implement RELX’s registration requirements and developing websites so that attendees could pre-register and in order to process payments from both attendees and exhibitors. [emphasis added]

September ****: ***** ********

** ********* ****, **** ******* *** position *** **** *** ** *** indeed ********* *****. *** "******* ******* on **** *****" **** ** ******** "a ************* **** **** [****] **** a **** ***** ** ********."

March ****: *** ***** **** $*.* ******* *** **** *****

** ***** ****, *** ****** **** for $*.* ******* *** *** ******** 2020 ***** "***** ********* *********** **** RELX [****] ** ****** ******* *** to ** **** ** ***." ***'* complaint ******** **** ***** ******* **** calculated ***** * $***/**** **** **** a ******** ***/**** ******** *** ********, in **** ** * ***** ******* (e.g. ****** ********):

***** ******* *** *** ******** ***** were ********** ***** *** *********** **** of $*** *** ****, ***** ** amount ** **** **** *** ********* and *********** ***** ********* ******** *** each **** ***** ** *** ************ by ****.

*** ******** *** *** ******** ** the ******, *** ******* *** *** Reed ********* ** ****'* ******* ** view * **** ** *** ********.

**********, ** **** ****, **** **** CSI $***,*** *** *** **** *****. However, *** ** ***** ********** ** collect *** $*.* ******* **** ** still **** *** *** **** *****, along **** ******** ** *** ****** fees.

************* ***********

*******, *** ******** ************* **** **** make ** ********** **** *** ***** more **** ******* **** ****** *** continuing ** ******* ******* *** ****'* shows, ** ***** **** **** ******** canceled.*** *******, *** **** **** ************ * ***** ******** **** ***** 2020 ***** ** ******* *** **** in **** ****.

****: **** ******** ****** **** "********* High" *** *** **********

***** **** **** *** **** **** it **** *** **** *** *** work *** *** ******* ** *** ultimately ******** **** *****, ****'***-**** ********** ***'* ********* ******* *** *** invoice *** "********* ****" *** "*** not ********* * ********** ****."

*** ******** **** **** *** *** canceled ***** ** **** **** ** did *** *** **** ***** ** past *****, **** ****** ** **** years, *** ******** **-**** *******, ****'* reply *******:

*** *** ** *** **** ********* Events, *** ******** *********** *** ********* ***** ** **** (where ** ****** ******** **** ******** by ***) **** ** *** *** the ***** ** ****** ** **** name ***** ******** ******** ** *** previous **** ** *****. ******, ** certain *********, *** ******** ****in ****** ** ***** ***** ******* * ********* ***** ** **** than ** *** *** *** **** event ***** ******** ** * ***** year ** ***** ***** *** ******** on-site ***** ******** *** *** ******** of *** *****. [****'* ********]

**** *** *** ***** ** *** reply **** **** ******* ** ** a ********** ****.

****: ** ******** ********** ** ****

*** *** *** ***** **** * detailed ********** ** **** ******** *** hours *** ******* ********* *** *** canceled **** ******, **** *******:

** * ****** ** **** ******* discrepancy ** *******, **** **** ******** requests ** *** **** ** ******* detailed ******** ********** *** ******* ** the ****** ******** *** ***** **** it ********* ** ******* *** *** 2020 ********* ******.

********* ** *** *****, ** ** January **, ****, "*** *** ******* to ******* *** ******** **********, ******, or ***** ******* ** *** **** for *** **** ********* ****** *******."

Reed: *** ********* ** ****

******* ** *** ******* **** *** 2020 ******** ****** *******, *** ********** to ****, **** *******:

** ******** ** ****’* ******* ** the **** ********* ****** *******, *** wrongfully *** ** ***-***** ********** ** cease ********** ******** ***** *** ********* with ****** ** ******* ****** **** were ** ******* *** ******** ** occur ** ****.

**********, *** *** ******* ******* **** a **** **** ********* "******** ******* of *** *******’ ******** *** ******* CSI’s ********** ** ******* ***** *** Agreement *** **** ******." **** ******* into **** ********* "** ***** ** avoid *********** ****** ** * ****** of ***’* ********** ******* ** *******."

Reed **** $*.* *******, ** ******* ** *** *********

** * **** ** **** **** 2021 *********, **** ******* ** "**** in ****** **$*,***,***** ***, ******* **** ****** ** events ** **** *** **** **** never **** *****." ***** **** * note **** $***,*** ** *** $*.* million *** **** ** *** *** 2020's ******** ******, **** *** *** say **** *** $*.* ******* ************ was ***:

** **** ** *** ************* $*,***,*** that *** **** ** *** ***** the **** **** *********, **** **** the *** ** $***,*** ******* *** sums ******** ** *** **** ****** to *** **** ********* ******.

******, *** ****** **** ***** **** CSI ~$*.* ******* *** *** **** canceled *****, ** ** ** ******* what *** $*.* ******* *** ***. Reed *** *** ******* ** ****'* question ** ******* **** **** *** applied **. *********, **** $*.* ******* sum ** *** ********* ** *** in ***'* *********.

2021 ******** ***** ~$***,*** ***

*** *** **** *** ********** ** dispute **** ******** ** **** ***** as ****. **** ******** *** **** that *** ******** *** ** ***** that **** *** ********, *** *** had **** ******* ****. **********, *** was ********** ** ***** ** ***** in ****.

**** ***** ******** ** *** ********* shows *** **** ********:

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Reed "********** *******" *** ** ********** ** ******** ****

*** ******** * ****** ** ******** 12, ****, **** ****, ******* **** Reed *** ******** *** ****** ** shows *** ***** ******* ******** *** in **** **** ** ** **** 10 *****. *******, *** ******* **** removed *** ************, ***** ******** *** contract *** *** *** ********** ******.

****'* ******** **** ****** ** *** stated ** *** ****** **** ***'* service ******, *** *******:

**** ***** * ******** **** *** “nimbly” ****** ** *** ********* ** its ******** *** “*** ** *** capable ** ******* *** ******* ****** to ***** **** *** ***** **********.”

*******, *** ******** **** ** **** is *********** **** ***'* ***********, **** must ***** **** *** * ******* notice *** ******* * **-**** ****** to ******* *** ******, ***** *** says **** *** *** **:

****’* ****** *********** -- **** “*** is ** ****** ******* ** ******* [RELX] ******** **********” -- ********* **** RELX ********* ** ** ************ **** CSI’s ***********. ** ****, **** ***** not *** **** ** ******* ** modify *** ******** ** ***** ** remove *** ** *** ******* ******** without ****** *** ******* ****** ** such * ********** *** * **-*** period ** **** – **** ** which **** ****** ** **.

*******, ****'* ********* ****** *** "********** lauded ***’* *********** ** ********* ******** to **** [****]," *** ****** ** its *********.

***: ******* *** ***********

******, *** ******** **** **** ******* from **% ** *** **** ***** as *********** *** *** ************* ******* CSI *** **** ** *** **** canceled ***** ********:

*******, **** *********** *** ******, *** February ********** ******** *** ******** ** ***** for ********* ******* **** **** ** connection ** ****’* ********** ******** ********** but, *******,retaliated ******* *** ******* *** ***** *** ****** *** ***** *** *** ********* -- *** ********** ** ************* *** ******** -- ******** ** ****.[******** *****]

**** ********* **** "*** ***** ** * ******** ********* in *** ****** ** **** *** from **** [****] ** ***." ** the **** ****, **** ********** ** reduce ***'* **** ******* ** *** did *** ***** ** ****'* *****, CSI *******:

**** ********** ****** ** *** **** if *** *** *** ****** *** terms **** **** ******** ** ****, RELX ***** ****** *** ****** ** Shows **** *** ***** ****** ****** 2021.

**** *** *** "***** ******* * mutually ********** *********."

**** ****** ***********

**** ****** *** *** *********** *** has *** ***** ***** ***'* ******** removal **** ** ** ** ***** in ****. *******, **** *** *** provide *** ******* ** *** ******** on *** *** *** ******* **** many ***** ** ****.

**** *****

**** **** ******** ** ***** **** case *** ****** ***********.

**** ** ***** **** **** ******* is **** ** ** *** **** exhibitors *** **** **** ******* *** frustrated ** ****'* ******** ** *** 2020/2021 ***** *** **** *** ******* the *** ** * *****-****** ************ between ***** *** *********.

Comments (6)

******* ** *** ******* **** *** 2020 ******** ****** *******, *** ********** to ****, **** *******

****.

***** * ******** ***** ** **** on ******** ****** *** *** *** the ********** *** ******** ********* ******* has ** ***** ****** ** ******* attendee ****.

***** * *********** ***** *** ******** to *** ***** ******* ******** *** service ** ***** ** ******** ***** leads, ****** **** **** ****** **********, and ** *****, *** ***** **** not ******* *** *****, ***.

**** ******* ** **** ******* ***** that ********** *** ****** ** ******* for **** ** ****** ************. ** would ** **** ** ******* ** app **** * *-**** ***** **** let *** **** ***** ** ***** anywhere *** ***** **** ** * shared ******** ** **** **** **** a **** ******. **** ***** **** promote ******** ** ***** ** ***** overall **. *** *********** **** ** are ****** ** *** ** ***** shows ***.

Agree: 9
Disagree
Informative: 3
Unhelpful
Funny: 1

**** ** **** ********** ********* **** you *********, **** ***** *** **** the ******* ** *** ********** *** attendees.

Agree: 4
Disagree
Informative
Unhelpful
Funny: 4

***'** *****. * *** ************ **** I ***** **** *** * ***** my ******** *** **** * ***.

Agree: 1
Disagree
Informative
Unhelpful: 1
Funny: 5

** **** ** *********** ** ***** incurrent **** ********* ** ******** *****... Ummm.. ******** **** *** *** ********** did *** **** ***** *** **** said "** *******"?

****, **** *** *********** ** ***** 3x ****** **** ******** *****.... ****, that ** **** ******* **** *** postpone ** ***** *** ******** ***** to ******** ** ****** ***** *****. This ******* *** ** ****** ***** stuff ** ******* *** *** *****, changed **********, ** ********...

**** ****** **** *** ****. ** they *** ****** ********* * ************ or **** ****** **** ****** *** dealt ********* **** ***** ** ** a ****** ********...

Agree: 3
Disagree
Informative: 1
Unhelpful
Funny: 1

*** **** *** ** **** *** greed ** ********* **** **** ** to *** ** ** ***** *****. Both ************* *** ********* **** ** stop *****. **** **** ***** ***** hand.

Agree: 2
Disagree
Informative
Unhelpful
Funny

************/******** * ***** ** ****'* ************** ******** *, ****.

*** ****** ******** $*.* ******* **** Reed, ******** *** *** *** ********** mentioned **** **** ******* ******** **** $2 *******. *******, ***** ***** ** no ******** ********** *** **** *** $2+ ******* *** ***:

********* ****** ********* ** *********** ********** to **** * ****** ** ** the ***** ** *** *********** ********* in ********* *** ** *** ************ and ************ ****** *** ***** ** the ********** ********* *** *** **** and ******** ******* *******, ****** ****** that, ** ** ****** **** ****,RELX **** *** **** **** $*,***,***, which the referenced July 2021 Agreement allocated among several categories of unpaid charges that were due and owing from RELX to CSI. [emphasis added]

*** **** ** *** ***** ****** the *********** ** ****'* ************* *** presents * ******** ******* **** ** affirmative ********.

Agree
Disagree
Informative
Unhelpful
Funny
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