10,500 Accounts Down - 8 Weeks To Fix

Author: John Honovich, Published on Feb 09, 2017

At the Barnes Buchanan Conference, Alarms Detections Systems explained that 10,500 of their accounts, consisting of half of their RMR, went down and took 8 weeks to fix.

This chart shows the start of the outage:

** ********* ******** **********,****** ********** **************** **** **,*** ** ***** ********, ********** ** **** ** their ***, **** **** *** **** * ***** ** ***.

**** ***** ***** *** ***** ** *** ******:

[***************]

** *** * ************ ************** ******* **** ***** *** ** fixed ********. *******, *** ******* *********, *** ** ** ** each ** *** **,*** ******** ****:

*** ********* **** ******** *******, ********, ******* *****, ***. *** also ******** **** ******. **** *** *** ********* *** *** that.

Product ******

*** **** *** **** **** ** ** ** ****, **** needed ** ******* *** ******* / ***********. *****, *** ****** products **** ********* **** *** ************ ** *** *** *,*** of *** ******* ******* **** ***** ******* ** ****.

****, ** *** ********, ******** **** ******** ****** *** ****** as * ********* ********.

** *** *****, *,*** ** *** ***** **** **** *** manufacturer *** *** **** ******, ** *** ****** ***** ***** a ***** *** ******* ** **** ***** ** *** ******:

*******, * ***** *****, ** ********, **** **** ****.

****

** ******** *** **** **** *** ****** **** ** ** a *** ******* ********* ** *******, ***** *** * ***** of * *** ********* ** ~** *********** ** ** ** hours * ***, ********* ********. *** **** ** **** ******* the ***** **** ** **** ******** *** ********** ** ******* up *** ********, ***.

Manufacturer ******** ***********

*** ******** ** ********* *** *** ************ *** ****** ******* work **** **** ************. *******, ***** ****** ********** ***-**********, ****** * ****** **** *** ************:

* ****** *********, ***** ********* ** *** **** ***.**** *** frequency ** *** ********’* ***-*****************, ******* *** *****’* ******* ** **** ******** **** ** Illinois **** **-********* **** *******. ** ** **** **** **** satellite *** **** ************ **** **** **** ********* *** **** the ***** ***** ****, ** ******* ***** ************* ***** **** highly ******** ** **** ****** *** ******** **** ********.

**** **** **** ***** ****** *** * ************ ******** ** severe, ******-***** ***** ********* ************ (***) ** *** **** ******* area ** ********. ***** **** **** ******* ******* *** ****** noted ** *** **** ******* **** **** ****** ******. **** had **** ********** ** ********* ** ***-*****************. ******* *** *** *** ********* ** *** **** **** identified *** ******** ** *** **** **** *** ** ***** RFI ****** ***** **** **** ****** ***** *****.

** **** ** *********** ** *** **** ********** ** ************ the ************ **** **** ** *** *** ****.

Comments (18)

** ****** **-******-********* *****?

** *** ** ***-********** *****. *'* ****** ** **** **** related ******** ***** ** *** *** **'** ******.

**** ***** ********* ** *** **** * *** ****** *** ********** ***. ***** ****, ******* **** *** ***** *** ******** *** manufacturer.

******* **** * *** ********, *** *** ** ** ****.**** long ***** ******** **** * ********** ***** * **** ** hell, *** ***??

**** ********** ** ******* **** ********** ** **** .....

***** ** ** ****** ** * ***** ****** *********.

** ** *** ******* *** ********, **** **** *** ****** satellite ** *****

**** *** ***** **** *** ***** *********, ** ** *** alarm ************ **** ******* ******* , ** *** ******** ***** system?

***-********** ** ** *********** ** *********, ********, ** ** *******. It **** ****** ********, ***-*** *** ******, ***** *** ** a ****. ** ** *** **** ********* ********* ** *** area, **** *** *** ** *********** *** ********, *** *** signal ****** ** ******, ***** ** ******* ** ** *** central *******.

**** ********* ** ******** ** *** ****** ******, ** ******* else ****** **** **** ************ ** **, *** ********* *** AES' *************, * ********* ************* *** **** * ****** ***** was ******** *** *********** ** *** *******. ******* ** ******** it, *********** *** ****** **** ****'* **** **** ** ** with **, ** **** **** ****** ** *********** ** ***** they ******* **** ****.

*** *** * ******** ******* **** ***** ***** **** **** ***** **** ********/*** ****'** ********** ** from ********* *****, ***.

* ****** *** *** ******* ****'* *********? *** ***** * external ****** **** **** *** ******* *** ****'* *** **** anyone **** ***** ***** ****?

********* ** ***, ** *** * *********** ** **** ***** packet *** **** ****** ***** ************.

*'* *** ** ** ****** *** *'* *** **** **** versed ** ***' *******, ***...*'* **** ** ***** **** ***. I ***'* *** * *** ** **** ******* ***** ** not ***** ********.

*** ****** **** ****** *** **** *****, **** ** "*********" by ******* ************* *** ******** *** ** ***** *** **** (433 ***), *** ******** ******* ****** **** *** ******* *.*, so **** ** ***** ****** **** *** ****** ** "********" by ***** ***** *** ****** ******** ***** *** ************ ** the ***** (** ****) *********...

*** ****** *********?****://***.*********.***.**/******/******/*********-***.***

***-********** **** *****:*****://*****.**/***-*******

* **** ** ******* ** *** * *********** (** **** #1)

#*. ********* ******* *** **** ****** ******** (**** ******* ****).

#*. "****** *******" **** ******* *********** ** *** ******* (**** likely ***** ****), ******** ** "******" **** ****** "********* *****" and ********** *** [*** *****] *******. (* ****** ** ** Mesh ** ** **** ****, ********* **** **** *** ** out **** **** **********)

#*. "****** *******" **** ******* *********** ** *** ******* (**** likely ***** ****), ******** ** "******" **** ****** "********* *****" and ********** *** [*** *****] *******.

** ** *** ***** **** *** ********* **** **?

******* ********, **.

* *** **** **** *** "******" ** *************, *** *******, I **** ** **** *** *** "*******" *****, ***** ** "Mesh" *** ********* ** ******* - * **** ** **** how *** ******** **** *** ***** *****. (***** ** *********** to **** *****)

*** ***** ** ****** ******** ***** (** *** **** **** on *** ****), ******* *******, **** ***** ** ********** ** believe **** *** ************ **** *** ********* *****, *** ***** was ** "******" *** ******* **** ***** "*******". *** **** would **** **** ***** **** ***** "*********" ******** *** ******, only ** ****** *** ***** ******* **** *** ********* *** relay **. (**** ** / ***?)

(********* ****'* ****** *** ****** (** *** ****** ****), ** could ** ******** ** ***** ******* (**** ******** *** **** IP), *** ********** * ***'* ***** **)

******, ****'* *** ***** ** *** **** ***** ******* **** frequencies *** *** **** *** ****** ******* ************. - ***** embarrassing ****** ** **** ** * ***** ** ******* *** change...

*** ****** ****** *** **** ***** ** *** ******* ******* Community. ***** **** ******** *** ********* **********. ***** * *** from * *** ***** ***: *** ********** ***** *** ********* interference *** ******* ** ******** ** ****** **** ****** **** communicators **** ******** ** ** ** *** **** ********* ** the *** *** ******* ** ***. *** ****** ********* *** not **** ******** ** *** *** *********.

***** #* ** * ****** ******** **** ******** ****** **** of **** ****. **** ** **** * **** ***** *** the ***** - ***** *** * ****** ****** ** **** introduced ** *** ** *** ****** **** *** ***** *********** throughout *** ******* **** ****** *** ********* ** *** ******* or ***********. *** ******* *** **** ***** *** ****** **** been ******** **** * *** ********* ***********, **** * ****** of *** ****** **** **** *** *** *** *** **** up ** **** ********.

#*

"*** ****** ********* *** *** **** ******** ** *** *** frequency."

****, *** ********* ***** ** ** (** **** * **** been *******) ** **** ********* ** *** *** ******, *.*. license ** *** **** ********* *** *** ********.

#*

* **** **** ******** ***** *** "****** ******", *** ********** i ****** **** *** *** *** "****** ******" *** ***** one ******* "*******" ** ** "*****" ****** **** ***** *** the "*****" ******* ** ****** *****.

**** * *** **** ***** **, ** ****** "** *****" of *** ******* ********, ***** **** ** ********* ** *** frequency **** *** "*****" ****** ********* ************ **.

** ******** **********

**** **** ******* ** *** ************ ***** **** *** *** free *********** *** ************ ****** ******* ************ ******* *** *********. The ********* ** **** ** *** *** ******, *** ****** who **** ********* ******** ** ***** *********** **** ** ***** of *** ****** **** ** **** ******* ************ ** **** frequency.

* ********** **** ******* ***** **** "*** **** *****" *********** is ********* ** * ****** ******** ********, *** ** ************ 50 **** ** **** ********* *** ******* *** ****/*** ********* with ******* ******* ** *** ***** *******. (** ******, *** "legal" *********** ** *** ******** ******** *** *** *** *****, but ***** ** ********** ******* **** *** ** **** "* have ******** ** **** *********" - *** *** ***** ** 50watt ** ********** ******** ***** ****** *** ***** *** ***** with **** ** ****** ******** ******)

** * **** ******, **** ** *** ***** ** *** to *** **** *********** *** ****** ******* ************...

"*** ********* ** **** ** *** *** ******, *** ****** who **** ********* ******** ** ***** *********** **** ** ***** of *** ****** **** ** **** ******* ************ ** **** frequency."

**** ** *** * **-** *********. *** *********** ** ***** bands *** *** ****, ** ** *********, ******* ** ** assigned ** *****. ***** ** *** ***-********** ****** **** ** get ******** **** *** *** ** ******** ****** (** **** if **** *** ******) *** *** ******** *** *** **** requested *** **** ******** ** **** *** *** ******** ************ area **** *** ******* ***** ************ ** *** **********.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports on Intrusion

Testing DMP XTLPlus / Virtual Keypad Vs Alarm.com & Honeywell on Dec 13, 2017
DMP has a strong presence in commercial intrusion alarms, but not in residential. However, the company's XTLPLus wireless combo panel and Virtual...
Nest Secure Alarm System Tested on Nov 16, 2017
Google's expansion continues, this time into home security with their Nest subsidiary's move into alarm systems. They paid more than a...
Honeywell Crowdfunding Bombs on Nov 08, 2017
100,000+ employees and $40,000,000,000 in annual revenue. That's Honeywell. ~200 backers and ~$67,000 in funding in a week. That's Honeywell...
Honeywell Indiegogo-Funded DIY Intrusion System Examined on Nov 02, 2017
Honeywell did $39 Billion dollars in revenue last year, but they are asking the public for $50,000 (.0001% of revenue) to fund their Indiegogo...
Alarm.com Vs. Honeywell Total Connect Shootout on Aug 30, 2017
In the smarthome and intrusion market, Alarm.com and Honeywell are two of the biggest names. Both platforms offer remote management of alarms, home...
Honeywell Total Connect 2.0 Tested on Aug 22, 2017
Honeywell is one of the biggest brands in security, with Total Connect 2.0 being the company's remote security and smarthome platform. We bought...
Bosch G-Series Intrusion Tested on Jul 26, 2017
Bosch is one of the biggest names in intrusion, and the company's G-Series panels are their most advanced commercial and high-security panels. But...
Wireless Burglar Alarm Sensors Guide on Jul 21, 2017
Wireless sensors for burglar alarm sensors are an increasingly common option for the historical labor intensive wired alarm systems. However,...
Alarm.com Tested on Jul 13, 2017
Alarm.com has become the dominant force in smart home / remote service platform, with ~70% market share, combining their own traditional offering...
Batteries For Alarm Systems Tutorial on Jul 11, 2017
Alarm systems use backup batteries in order to continue working if an intruder attempts to disable the alarm by cutting power to the building. In...

Most Recent Industry Reports

Testing DMP XTLPlus / Virtual Keypad Vs Alarm.com & Honeywell on Dec 13, 2017
DMP has a strong presence in commercial intrusion alarms, but not in residential. However, the company's XTLPLus wireless combo panel and Virtual...
Hiring Camera Calculator Product Manager on Dec 12, 2017
We are working on making the Camera Calculator even better and hoping you can help us find the right person to join our team. IPVM is hiring a...
Testing $20 WyzeCam, The Money Losing Amazon Vet Startup on Dec 12, 2017
This startup is perfecting the old adage: We lose money on every sale, but make it up on volume But it is no joke. The company, Wyze Labs, is...
Xiongmai New Critical Vulnerability - Same Manufacturer Whose Products Drove Mirai Botnet Attacks on Dec 12, 2017
The Chinese manufacturer whose products were primarily responsible for the 2016 Mirai botnet attack has a new critical vulnerability, confirmed by...
Robot Vandalism on Dec 11, 2017
Vandalism of security systems is a common concern. It is so common that camera vandalism statistics show that designers routinely sacrifice camera...
Access Controller Software Guide on Dec 11, 2017
Properly configuring access controllers software is key to a professional access system. These devices have fundamental settings that must be...
2018 Video Surveillance Cameras Overview on Dec 11, 2017
This report concisely explains the developments for surveillance cameras offered in 2017 and the state of offerings going into 2018, including...
Imperial Capital Security Investor Conference Review on Dec 08, 2017
Investment bank Imperial Capital holds an annual Security Investor Conference where 60+ companies present, including this year: IPVM bought a...
Integrator GPS Vehicle Tracking Statistics and Success Examined on Dec 08, 2017
GPS vehicle tracking is a growing but somewhat controversial topic. On the plus side, tracking may increases productivity by providing greater...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact