OpenEye Apex VMS Tested

By: Sean Patton, Published on Jun 26, 2018

OpenEye is a US company, founded nearly 20 years ago. In the past few years, OpenEye has been one of a few VMS providers that have pivoted to being cloud-first with their Apex 'cloud managed video recording platform'.

In this report, a beginning of a new series of 2018 VMS tests, we test OpenEye's VMS, including:

  • Thick Client versus Web Client
  • Thumbnail Video Search
  • Timeline Video Search
  • Event Video Search
  • Object Video Search
  • Exporting Video to Cloud Storage
  • Export Manager
  • Local Video Streaming versus Cloud Streaming
  • Channel Partner Management Portal
  • Software Updates
  • Camera Support

******* ** * ** company, ******* ****** ** years ***. ** *** past *** *****, ******* has **** *** ** a *** *** ********* that **** ******* ** being *****-***** **** ********* '***** ******* ***** recording ********'.

** **** ******, * beginning ** * *** series ** **** *** tests, ** **** *******'* VMS, *********:

  • ***** ****** ****** *** Client
  • ********* ***** ******
  • ******** ***** ******
  • ***** ***** ******
  • ****** ***** ******
  • ********* ***** ** ***** Storage
  • ****** *******
  • ***** ***** ********* ****** Cloud *********
  • ******* ******* ********** ******
  • ******** *******
  • ****** *******

[***************]

Client ********

Key ********

*******, ******* ******* ***** well, **** ******* ******** to **** *****. *** primary ******** ******** ***:

  • *****-***** ****** ****** **********:*** ****** ****-** *** portal *** * ***** visual ********* ** ** system *** ****** ******, with ********* ***** ************ reports ** ******* ******* camera ***** ** **** at *** *** *****
  • ******-**-***** ***** *******:*** ****** ******** ******-**-***** exports (** ******** ** local *********) ** ****** or *****-****** *** ******* on *** ***-***** ***** client, ** ****** *********** for *** ***********
  • *-**** / *********** **** Authentication:*** ***** ****** ******** 2-factor ************, ******* ** alpha-numeric *** ** *** phone ****** ********** **** a **** *******
  • ****** ***** ********* *******:*** *******, ********* *** mobile *** ******* ******* the ******* *** *******, authenticating **** *** **** login *********** *** ***********. Live *** ******** ***** streaming ** ********* *** does *** ******* ********** port ********** ** *** connectivity ** *** ******
  • ****** *** ********:*** ****** ** ******* Station *.* ***** *** video ******** *** ** to ** *******. **** resulted ** * ********** load ********* ** ***.

******* ******* **** ******** typical *** ******* **** as * ****** **** interface, ***** ******* * and ****** ****** ****** support, *****-****** ************ ********, etc.

** ** ******* ******** common ** **** *** platforms, ********* *** ** mid-tier *** **********:

  • ** ****** ***** ********** of ********* ******** (***, Recording *********, ********* *******):******* ****** ****** ********** of **** ****** *** permissions, *** ****** ********* settings *** **** ********** in **** ****** *** interface, *** ****** ** group ** *******. **** is * *********** ********** for ***** ****** ***** deployments *** ********* ******* in ********** *** *********.
  • ** *******:* ***** ******* ** **** VMSes, ******* ******* ****** does *** ***** *** camera *******. **** ** a **** **** **** the ******* ****** ******, which ******* ****** ******* support.
  • ************ ***** ******** *** Supported:*** ****** **** *** support ******* ***** ********* times ** * ****** tab. ************ ******** *** be * *********** **** saver **** ********** ** review ***** **** ********* cameras ** ********* ***** to ****** * ******* when ** ** *** known ** **** **** of * ******** **** were ** ** * specific ****.
  • **** *** ******** ************ Viewing *** *********:******* ******* ****** **** not ***** * **** to ******** ** **** live ***** ** * camera ***** ******* *** replay ** **** **** camera ** * ***. Operationally, **** ** * significant ********** *** * user *** *** ** responsible *** ********** *-* cameras, *** ***** ** review * ***** ******** from * ****** *****, but **** *** **** the ******* ** ******** live ********** ***** *********.
  • ****** ********* ***** ***** Upload *** *********:**** *** ********* ***** can ******** ** *** cloud, *** *** ******* .VAR ****** ***** ******

Thick ****** ** *********

*** ******* ******* ***** client *** *** *** client **** **** ******* functionality *** **** ********* design. ****** **** *** platforms, ***** ****** *** require * ******** ******** for *** ** *** web ****** ** **** have **** ******* ** the ***** ****** *** vice *****.

*** ********** ** *** web ****** ** **** it ** ******* ** viewing * ****'* ******* at * ****, ** it **** *** ******* multi-site ********** ******* * single ****** ****, **** the ******* ******* ***** client ******** ****.

Thumbnail ***** ******

********* ***** ****** ***** are ****** *** ******* exactly **** ** ****** enters ** ****** * camera's ***** ** **** if *** ****** ***'** looking *** ** ************* large ****** ** ******** in * ********* ** the ******'* ***. ******* Station's ******* ** ********* Search **** ********* *** a ****** ****** ***** makes **** ******** **** of ****** **** ***** to *******, ** *********** changing *** ** *** thumbnails ** *** ****** down *** **** ***** of *** ******.

** **** *******, ** quickly ****** **** *** search ** *** ****** where *** **** *** pulls *** ** *** parking ***:

Timeline ***** ******

*** ******** ****** ************* is ******* ** **** other *** *******. *******, the ******* ******* ****** does *** ******* ************ playback, ** *** ******** video ******* ** **** tile *** ****** ************ to *** ******** ** the ****** ** *** interface. **** **** ******** the ********* *** *** reduce ********* ********* **** asynchronous ******** *** *****, but ** ** * deficit **** ********* ******** with **** ********** *** systems.

Event ***** ******

*** ***** ****** **** is **** ** ****** for ****** ******, ****** events, ** ********* ******. One ** **** ******* can ** ********, * start *** *** **** and ****, *** * minimum ******** ** *** event *** ** **** to ****** *** *******.

*** **** ** ******** to **** **** ** the ******** ** *** screen ** ***** ** by *** **** ** results, *** **** ******** a ****** ******* ***** on *** *****-**** ****. You **** *** ****** to **** ** ********** event **** * *** or *** ******** *** and ** ******** **** to *** ******** ****.

Object ***** ******

*** ****** ****** ** essentially * ****** ****** tool, **** *** ******* to ****** *** **** of ******** ** *** video. ** *** *** same ******** **** ** the ***** ****** ******, again **** ******** * single ******* ****** ** the *****-**** **** ***** you **** *** ****** in *** ******** ****:

Exporting ***** ** ***** *******

******* ******** *** ** cloud ****** ******* *** recorder *** **** ***** additional ******* ** **** blocks. **** ******* ** for ***** ******** *** converted ** ** *** format, *** *** ***** in *** ****** ******* format (.***).

*** ******* *** ****** video **** *** **** recorder ** *** ***** servers ** * ****** function **** ** **** of ******* *******'* ****** tool. **** ******* **** not ***** *** ********* video ******* ** *** cloud-based **** ***** ********* requirements ** *** ********, or *** *** ********* process ** **** ***** from *** ******** ** the ***** *******.

 

Export *******

*** ******* ******* ****** has * **** ****** the "****** *******" ***** keeps * *** ** any ***** ******* **** the ******. *** *** displays *** ****** *** time *********** ******** ** the ***** ******, *** the ****** ******** ** the ****** (***** ****** cloud). ** **** ******** a ******* ****** ** view **** ******** *****:

Local ***** ********* ****** ***** *********

*** ********** ** **** cloud-hosted ******* ** ********* all ***** ******* *** cloud ******* *** **** to *** **** ******* just *** **** *******. The ******* ******* ****** was **** ** ****** that ** *** *******, offering **** **** **** "*** ***** **********". **** ****** ****** machines ** * ***** network **** *** ******** to ****** ***** ******** from *** ********, ******* of ******* *** ****** through *** ********. **** is ******* ** ******* but *** ** ******** in *** ******* *** Services ****** ******* ******** page:

*** *** ******* ** your ********** ** ********** LSF ** *****-******** ** a ****** *** ********* Device ****. * ***-** window **** ******** "*****" if *** ** ********, "Direct (***)" ** "****** (Nat ***********)":

Channel ******* ********** ******

****** ****** *** ********** tasks *** ********* ** the ******* *** ******** portal. *** *** ****** has ***** **** ********:

  • ****** ** *** ******** systems **** * ****** login
  • ****** *** ******* ****** alerts, **** ***** *******
  • ******** ****** ******* *** health *******
  • ******** ** ***** ************ report (******** ********* ****** of * ****** ** day *** *****, ******** to ******* *** *** night ******)
  • ********** ** ********** *** customer *****, **** ******, and ****** ***********

Local *** ****** ****** *************

* ********* ****** ** the **** ******** ** the ***** ********** ** users *** ****** ********** alerts ** *** ******* Web ******, *** ****** setup *** ********* ************* setup ** **** ** the ******** *** *********. The ******** *** ********* is ********** ******* *** OpenEye *** ******, *** configuration ******** *** ***** to **** ********.

Software *******

****** *** *******, ******* updated *** ******** **** version *.* ** *.*. As **** *** *** server ******, ***** ********* and ********* *** *********** during *** *******. ***** the ****** *******, **** than * ****** ** video ********* *** **** during *** ****** *******.

*** ******* ******* **** automatically ********** *** ******** and **** *** ****** to ******* ** ****** or * ***** ************. The ***** ************ ******* software ****** ********** ************** but ** **** **** likely ** ***** ********** issues **** * ****** update. **** ********** *** clean *******, *** ******* Station ******* **** ***** 5 ******* ** ********.

Camera *******

******* ***** ** *** line ** ******* ********** of******, ****** *** ******* dome *******, ***-****** *******, and ****** *** ******* PTZs. *** *** **** supports ***** ********* *******, and ***-********* ******* *** be ***** ** ********* a ****** ******* **** stream (** *********).

** **** **** ** add ******, ****, *** OpenEye ******* ** *** test ******. **** **** not **** ****** ***** integration **** ****, ********* an ********** **** *** Axis ****** *********** ** creating ** ***** **** in *** **** *** interface, *** *** ****** to *******. ******* **** that ***** ******* ** coming ** * ****** release ****** *** * to ** ******.

Not ******

* *** ****** ******* support ********* ** ******* 1.6 **** **** ******* but *** ******* ** the ***** ** *** test:

  • ****** ********* ***********
  • *** ********* ***** ***********

Software / ******** ********

*** ******* **** ******** can ** ********* ** an ***-**-*** ******** ***** includes *******, ****** ********, and ********.

******* **** ***** * software-only ******* ** *** VMS ***** *** ** loaded ** *****-***** ******* or ***** *******.

******** ******* *** **** the ****** ******** *** the ****** ******** *** be ************* ********** **** OpenEye ***** ******** **** available, *** **** **** to ** ********* ********.

Pricing ********

******* **** ** ******* in ***** *****:

  • ******: $** **** *** channel
  • ********: $** **** *** channel
  • ************: $*** **** *** channel

*** ******* ********** ******* the ******* ***** ** system ****.  ****** ******** a ******* ** ** cameras *** ******, ******** supports * ******* ** 32 *** ******, *** Professional ******** * ******* of ** *** ******.  OpenEye **** **** **** working ** *** ******* per ****** *******.

*** ***** ******* ***** include * *-**** ************ to ******* *** ********.  Additional ***** ** *** may ** ********* ** front ** ** * yearly ***** *** $** MSRP *** ****** ***** also ******** *** ******** updates.  *** ***** *** also ******* ***** ***** storage ** ********** ** 50GB ** * **** of $*** **** *** year.

*** ******** ******** ** rack *********, ******** * solid-state ***** *** *** OS, *** ********* **** with ***** ****** ******* is ********* **** ********. Pricing ****** ****:

  • ** *******, *** ********* Appliance **** *****-** ** Channel ** ****** ******* $1,266 **** (**-*******)
  • ** *******, *** ********* Appliance **** *****-** ** Channel *** ****** $*,*** MSRP (**-*******)
  • ** *******, *** *****-****** $1,735 **** (**-*****)
  • ** *******, ****, * External **** $*,*** **** (OE-MMX16)

Comments (6)

Apex is the recording platform (OWS) OpenEye Web Services is the VMS*

Not according to OpenEye:

Apex VMS is tightly integrated with OpenEye Web Services for complete remote administration of your users and recorders.

Ultimately, we are differentiating the Apex platform with OWS from their older Radius series of recorders.

I've been using OpenEye more frequently over the past year and I feel that their pricing is comparable to other VMS, their thin and thick clients are both very user friendly and intuitive, their timeline search works very well, and their customer service as well as tech support are top notch.

We just completed our integration to this new offering and will offer in both our "On Premise" and "Cloud Hosted" systems. We are getting positive responses from those who are moving in this direction..We OEM from PCO and will offer this as a Galaxy product like we have the NVR/DVRs for the last 11 years. One thing about PCO that is a huge plus is they are very responsive in their engineering support. Great partner. 

 

Does OpenEye Disclose where/by whom their cameras are made?

Yes, country of origin can be found here:

https://www.openeye.net/made-in-the-usa 

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Open vs End-to-End Systems: Integrator Statistics 2019 on Nov 11, 2019
Preference for open systems is on the decline, according to new IPVM statistics. We asked integrators: For video surveillance systems, do you...
Rhombus Cameras, VMS and Analytics Tested on Nov 06, 2019
Rhombus boasts they have created "the new standard in Enterprise, cloud-managed video security" and told IPVM in January 2019 they offer twice the...
Aiphone Video Intercom Tested (IX Series 2) on Nov 05, 2019
Aiphone was one of integrator's favorite intercom manufacturers but how well do their products work? The company's newest offering, the IX Series 2...
90+ Companies Profile Directory on Nov 05, 2019
While IPVM covers the largest companies in the industry regularly (like Axis, Dahua, Hikvision, etc.), IPVM strives to do a profile post on each...
Avigilon Appearance Search Tested on Oct 30, 2019
Avigilon Appearance Search claims that it "sorts through hours of video with ease, to quickly locate a specific person or vehicle of interest...
Lock Status Monitoring Tutorial on Oct 28, 2019
Just because access doors are closed does not mean they are locked. Unless access systems are using lock status monitoring, the doors and areas...
Remote Access (DDNS vs P2P vs VPN) Usage Statistics on Oct 25, 2019
Remote access can make systems more usable but also more vulnerable. How are integrators delivring remote access in 2019? How many are using...
Security Canada Central Show Report 2019 on Oct 24, 2019
IPVM attended Security Canada Central in Toronto to see what is new in the Canadian market. Inside, we share videos and dozens of images...
Illustra Pro Gen3 4K Camera Tested on Oct 23, 2019
Johnson Controls has released the latest generation in their Illustra Pro line, the Pro Mini-Dome Gen 3, a non-OEM model claiming to "optimize...
Access Control Door Controllers Guide on Oct 22, 2019
Door controllers are at the center of physical access control systems connecting software, readers, and locks. Despite being buried inside...

Most Recent Industry Reports

ADT Stock Surges - "Leading The Commercial Space" on Nov 15, 2019
Don't call it comeback... but maybe call it a commercial provider. ADT, whose stock dropped by as much as 2/3rds since IPOing in 2018, has now...
Gatekeeper Security Company Profile - Detecting Faces Inside Vehicles on Nov 14, 2019
Border security is a common discussion in mainstream US news and politics, as is the use of banned Chinese equipment by US Government agencies....
Hikvision CEO And Vice-Chair Under PRC Government Investigation on Nov 14, 2019
In a surprising and globally covered move, Hikvision CEO Hu Yangzhong and Vice-Chairman Gong Hongjia are being investigated by China's securities...
Camera Field of View (FoV) Guide on Nov 13, 2019
Field of View (FoV) and Angle of View (AoV), are deceptively complex. At their most basic, they simply describe what the camera can "see" and seem...
UK Big Brother Watch: Hikvision Is 'Morally Bankrupt' on Nov 13, 2019
UK civil liberties advocate Big Brother Watch has condemned Hikvision as being 'morally bankrupt' following IPVM exposing Hikvision marketing...
Color Low Light Mega Camera Shootout - Avigilon, Axis, Bosch, Dahua, Hanwha, Hikvision, Panasonic, Speco, Sony, Vivotek on Nov 12, 2019
This is the biggest color low light shootout ever, testing 20+ super low light models from 10 manufacturers: Increasingly, each manufacturer...
Wireless / WiFi Access Lock Guide on Nov 12, 2019
For some access openings, running wires can add thousands in cost, and wireless alternatives that avoid it becomes appealing. But using wireless...
Hikvision Global News Reports Directory on Nov 11, 2019
Hikvision has received the most global news reporting of any video surveillance company, ever, ranging from the WSJ, the Financial Times, Reuters,...
Hikvision Markets Uyghur Ethnicity Analytics, Now Covers Up on Nov 11, 2019
Hikvision has marketed an AI camera that automatically identifies Uyghurs, on its China website, only covering it up days ago after IPVM questioned...
Open vs End-to-End Systems: Integrator Statistics 2019 on Nov 11, 2019
Preference for open systems is on the decline, according to new IPVM statistics. We asked integrators: For video surveillance systems, do you...