OpenEye Apex VMS Tested

Author: Sean Patton, Published on Jun 26, 2018

OpenEye is a US company, founded nearly 20 years ago. In the past few years, OpenEye has been one of a few VMS providers that have pivoted to being cloud-first with their Apex 'cloud managed video recording platform'.

In this report, a beginning of a new series of 2018 VMS tests, we test OpenEye's VMS, including:

  • Thick Client versus Web Client
  • Thumbnail Video Search
  • Timeline Video Search
  • Event Video Search
  • Object Video Search
  • Exporting Video to Cloud Storage
  • Export Manager
  • Local Video Streaming versus Cloud Streaming
  • Channel Partner Management Portal
  • Software Updates
  • Camera Support

******* ** * ** *******, ******* ****** ** ***** ***. In *** **** *** *****, ******* *** **** *** ** a *** *** ********* **** **** ******* ** ***** *****-***** with ********* '***** ******* ***** ********* ********'.

** **** ******, * ********* ** * *** ****** ** 2018 *** *****, ** **** *******'* ***, *********:

  • ***** ****** ****** *** ******
  • ********* ***** ******
  • ******** ***** ******
  • ***** ***** ******
  • ****** ***** ******
  • ********* ***** ** ***** *******
  • ****** *******
  • ***** ***** ********* ****** ***** *********
  • ******* ******* ********** ******
  • ******** *******
  • ****** *******

[***************]

Client ********

Key ********

*******, ******* ******* ***** ****, **** ******* ******** ** **** VMSes. *** ******* ******** ******** ***:

  • *****-***** ****** ****** **********:*** ****** ****-** *** ****** *** * ***** ****** ********* UI ** ****** *** ****** ******, **** ********* ***** ************ reports ** ******* ******* ****** ***** ** **** ** *** and *****
  • ******-**-***** ***** *******:*** ****** ******** ******-**-***** ******* (** ******** ** ***** *********) of ****** ** *****-****** *** ******* ** *** ***-***** ***** client, ** ****** *********** *** *** ***********
  • *-**** / *********** **** **************:*** ***** ****** ******** *-****** ************, ******* ** *****-******* *** to *** ***** ****** ********** **** * **** *******
  • ****** ***** ********* *******:*** *******, ********* *** ****** *** ******* ******* *** ******* Web *******, ************** **** *** **** ***** *********** *** ***********. Live *** ******** ***** ********* ** ********* *** **** *** require ********** **** ********** ** *** ************ ** *** ******
  • ****** *** ********:*** ****** ** ******* ******* *.* ***** *** ***** ******** for ** ** ** *******. **** ******** ** * ********** load ********* ** ***.

******* ******* **** ******** ******* *** ******* **** ** * tabbed **** *********, ***** ******* * *** ****** ****** ****** support, *****-****** ************ ********, ***.

** ** ******* ******** ****** ** **** *** *********, ********* low ** ***-**** *** **********:

  • ** ****** ***** ********** ** ********* ******** (***, ********* *********, Retention *******):******* ****** ****** ********** ** **** ****** *** ***********, *** camera ********* ******** *** **** ********** ** **** ****** *** interface, *** ****** ** ***** ** *******. **** ** * significant ********** *** ***** ****** ***** *********** *** ********* ******* in ********** *** *********.
  • ** *******:* ***** ******* ** **** *****, ******* ******* ****** **** not ***** *** ****** *******. **** ** * **** **** from *** ******* ****** ******, ***** ******* ****** ******* *******.
  • ************ ***** ******** *** *********:*** ****** **** *** ******* ******* ***** ********* ***** ** a ****** ***. ************ ******** *** ** * *********** **** saver **** ********** ** ****** ***** **** ********* ******* ** different ***** ** ****** * ******* **** ** ** *** known ** **** **** ** * ******** **** **** ** at * ******** ****.
  • **** *** ******** ************ ******* *** *********:******* ******* ****** **** *** ***** * **** ** ******** to **** **** ***** ** * ****** ***** ******* *** replay ** **** **** ****** ** * ***. *************, **** is * *********** ********** *** * **** *** *** ** responsible *** ********** *-* *******, *** ***** ** ****** * quick ******** **** * ****** *****, *** **** *** **** the ******* ** ******** **** ********** ***** *********.
  • ****** ********* ***** ***** ****** *** *********:**** *** ********* ***** *** ******** ** *** *****, *** the ******* .*** ****** ***** ******

Thick ****** ** *********

*** ******* ******* ***** ****** *** *** *** ****** **** very ******* ************* *** **** ********* ******. ****** **** *** platforms, ***** ****** *** ******* * ******** ******** *** *** of *** *** ****** ** **** **** **** ******* ** the ***** ****** *** **** *****.

*** ********** ** *** *** ****** ** **** ** ** limited ** ******* * ****'* ******* ** * ****, ** it **** *** ******* *****-**** ********** ******* * ****** ****** view, **** *** ******* ******* ***** ****** ******** ****.

Thumbnail ***** ******

********* ***** ****** ***** *** ****** *** ******* ******* **** an ****** ****** ** ****** * ******'* ***** ** **** if *** ****** ***'** ******* *** ** ************* ***** ****** to ******** ** * ********* ** *** ******'* ***. ******* Station's ******* ** ********* ****** **** ********* *** * ****** design ***** ***** **** ******** **** ** ****** **** ***** to *******, ** *********** ******** *** ** *** ********** ** you ****** **** *** **** ***** ** *** ******.

** **** *******, ** ******* ****** **** *** ****** ** the ****** ***** *** **** *** ***** *** ** *** parking ***:

Timeline ***** ******

*** ******** ****** ************* ** ******* ** **** ***** *** clients. *******, *** ******* ******* ****** **** *** ******* ************ playback, ** *** ******** ***** ******* ** **** **** *** always ************ ** *** ******** ** *** ****** ** *** interface. **** **** ******** *** ********* *** *** ****** ********* confusion **** ************ ******** *** *****, *** ** ** * deficit **** ********* ******** **** **** ********** *** *******.

Event ***** ******

*** ***** ****** **** ** **** ** ****** *** ****** events, ****** ******, ** ********* ******. *** ** **** ******* can ** ********, * ***** *** *** **** *** ****, and * ******* ******** ** *** ***** *** ** **** to ****** *** *******.

*** **** ** ******** ** **** **** ** *** ******** of *** ****** ** ***** ** ** *** **** ** results, *** **** ******** * ****** ******* ***** ** *** right-hand ****. *** **** *** ****** ** **** ** ********** event **** * *** ** *** ******** *** *** ** switches **** ** *** ******** ****.

Object ***** ******

*** ****** ****** ** *********** * ****** ****** ****, **** the ******* ** ****** *** **** ** ******** ** *** video. ** *** *** **** ******** **** ** *** ***** Search ******, ***** **** ******** * ****** ******* ****** ** the *****-**** **** ***** *** **** *** ****** ** *** timeline ****:

Exporting ***** ** ***** *******

******* ******** *** ** ***** ****** ******* *** ******** *** also ***** ********** ******* ** **** ******. **** ******* ** for ***** ******** *** ********* ** ** *** ******, *** for ***** ** *** ****** ******* ****** (.***).

*** ******* *** ****** ***** **** *** **** ******** ** the ***** ******* ** * ****** ******** **** ** **** of ******* *******'* ****** ****. **** ******* **** *** ***** for ********* ***** ******* ** *** *****-***** **** ***** ********* requirements ** *** ********, ** *** *** ********* ******* ** move ***** **** *** ******** ** *** ***** *******.

Export *******

*** ******* ******* ****** *** * **** ****** *** "****** Manager" ***** ***** * *** ** *** ***** ******* **** the ******. *** *** ******** *** ****** *** **** *********** specific ** *** ***** ******, *** *** ****** ******** ** the ****** (***** ****** *****). ** **** ******** * ******* window ** **** **** ******** *****:

Local ***** ********* ****** ***** *********

*** ********** ** **** *****-****** ******* ** ********* *** ***** through *** ***** ******* *** **** ** *** **** ******* just *** **** *******. *** ******* ******* ****** *** **** to ****** **** ** *** *******, ******** **** **** **** "*** ***** **********". **** ****** ****** ******** ** * ***** ******* **** the ******** ** ****** ***** ******** **** *** ********, ******* of ******* *** ****** ******* *** ********. **** ** ******* by ******* *** *** ** ******** ** *** ******* *** Services ****** ******* ******** ****:

*** *** ******* ** **** ********** ** ********** *** ** right-clicking ** * ****** *** ********* ****** ****. * ***-** window **** ******** "*****" ** *** ** ********, "****** (***)" or "****** (*** ***********)":

Channel ******* ********** ******

****** ****** *** ********** ***** *** ********* ** *** ******* Web ******** ******. *** *** ****** *** ***** **** ********:

  • ****** ** *** ******** ******* **** * ****** *****
  • ****** *** ******* ****** ******, **** ***** *******
  • ******** ****** ******* *** ****** *******
  • ******** ** ***** ************ ****** (******** ********* ****** ** * camera ** *** *** *****, ******** ** ******* *** *** night ******)
  • ********** ** ********** *** ******** *****, **** ******, *** ****** permissions

Local *** ****** ****** *************

* ********* ****** ** *** **** ******** ** *** ***** management ** ***** *** ****** ********** ****** ** *** ******* Web ******, *** ****** ***** *** ********* ************* ***** ** done ** *** ******** *** *********. *** ******** *** ********* is ********** ******* *** ******* *** ******, *** ************* ******** are ***** ** **** ********.

Software *******

****** *** *******, ******* ******* *** ******** **** ******* *.* to *.*. ** **** *** *** ****** ******, ***** ********* and ********* *** *********** ****** *** *******. ***** *** ****** updated, **** **** * ****** ** ***** ********* *** **** during *** ****** *******.

*** ******* ******* **** ************* ********** *** ******** *** **** the ****** ** ******* ** ****** ** * ***** ************. The ***** ************ ******* ******** ****** ********** ************** *** ** also **** ****** ** ***** ********** ****** **** * ****** update. **** ********** *** ***** *******, *** ******* ******* ******* took ***** * ******* ** ********.

Camera *******

******* ***** ** *** **** ** ******* ********** ********, ****** *** ******* **** *******, ***-****** *******, *** ****** and ******* ****. *** *** **** ******** ***** ********* *******, *** ***-********* cameras *** ** ***** ** ********* * ****** ******* **** stream (** *********).

** **** **** ** *** ******, ****, *** ******* ******* to *** **** ******. **** **** *** **** ****** ***** integration **** ****, ********* ** ********** **** *** **** ****** integration ** ******** ** ***** **** ** *** **** *** interface, *** *** ****** ** *******. ******* **** **** ***** support ** ****** ** * ****** ******* ****** *** * to ** ******.

Not ******

* *** ****** ******* ******* ********* ** ******* *.* **** were ******* *** *** ******* ** *** ***** ** *** test:

  • ****** ********* ***********
  • *** ********* ***** ***********

Software / ******** ********

*** ******* **** ******** *** ** ********* ** ** ***-**-*** solution ***** ******** *******, ****** ********, *** ********.

******* **** ***** * ********-**** ******* ** *** *** ***** can ** ****** ** *****-***** ******* ** ***** *******.

******** ******* *** **** *** ****** ******** *** *** ****** software *** ** ************* ********** **** ******* ***** ******** **** available, *** **** **** ** ** ********* ********.

Pricing ********

******* **** ** ******* ** ***** *****:

  • ******: $** **** *** *******
  • ********: $** **** *** *******
  • ************: $*** **** *** *******

*** ******* ********** ******* *** ******* ***** ** ****** ****. Embark ******** * ******* ** ** ******* *** ******, ******** supports * ******* ** ** *** ******, *** ************ ******** a ******* ** ** *** ******. ******* **** **** **** working ** *** ******* *** ****** *******.

*** ***** ******* ***** ******* * *-**** ************ ** ******* Web ********. ********** ***** ** *** *** ** ********* ** front ** ** * ****** ***** *** $** **** *** camera ***** **** ******** *** ******** *******. *** ***** *** also ******* ***** ***** ******* ** ********** ** **** ** a **** ** $*** **** *** ****.

*** ******** ******** ** **** *********, ******** * *****-***** ***** for *** **, *** ********* **** **** ***** ****** ******* is ********* **** ********. ******* ****** ****:

  • ** *******, *** ********* ********* **** *****-** ** ******* ** Analog ******* $*,*** **** (**-*******)
  • ** *******, *** ********* ********* **** *****-** ** ******* *** Switch $*,*** **** (**-*******)
  • ** *******, *** *****-****** $*,*** **** (**-*****)
  • ** *******, ****, * ******** **** $*,*** **** (**-*****)

Comments (6)

Undisclosed Manufacturer #1

06/26/18 06:29pm

Apex is the recording platform (OWS) OpenEye Web Services is the VMS*

Avatar

Sean Patton

IPVM | In reply to Undisclosed Manufacturer #1 | 06/26/18 11:04pm

Not according to OpenEye:

Apex VMS is tightly integrated with OpenEye Web Services for complete remote administration of your users and recorders.

Ultimately, we are differentiating the Apex platform with OWS from their older Radius series of recorders.

Undisclosed Integrator #2

06/27/18 10:05am

I've been using OpenEye more frequently over the past year and I feel that their pricing is comparable to other VMS, their thin and thick clients are both very user friendly and intuitive, their timeline search works very well, and their customer service as well as tech support are top notch.

Avatar

Rick Caruthers

Galaxy Control Systems | 06/28/18 02:55pm

We just completed our integration to this new offering and will offer in both our "On Premise" and "Cloud Hosted" systems. We are getting positive responses from those who are moving in this direction..We OEM from PCO and will offer this as a Galaxy product like we have the NVR/DVRs for the last 11 years. One thing about PCO that is a huge plus is they are very responsive in their engineering support. Great partner.

Undisclosed Integrator #3

10/17/18 05:56pm

Does OpenEye Disclose where/by whom their cameras are made?

Undisclosed Manufacturer #4

In reply to Undisclosed Integrator #3 | 10/17/18 09:21pm

Yes, country of origin can be found here:

https://www.openeye.net/made-in-the-usa

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

BluB0x Company Profile on Feb 20, 2019
BluB0x has doubled in revenue every year since its founding in 2013, according to CEO Patrick Barry. We originally reported on them in 2015. At the...
Massive Leak Of Chinese VMS Provider Exposes Xinjiang Surveillance on Feb 20, 2019
A subsidiary of China’s claimed largest VMS provider is tracking the precise location and ethnicity of millions in China’s Xinjiang region,...
Security Installation Tools Guide - 22 Tools Listed on Feb 19, 2019
In this guide, we cover 22 tools that security installers frequently use. This is one part of our upcoming Video Surveillance...
Sales Cuts At Rasilient on Feb 19, 2019
Over the past 2 years, video surveillance storage specialist Rasilient has expanded its workforce significantly, aiming to build its own branded...
Exacq Raises VMS Software Pricing Twice in Less Than a Year on Feb 18, 2019
Most VMSes regularly release new features, but rarely increase their prices. For the 3rd time in 4 years, and 2nd time in 8 months, since being...
Axis IR Multi Imager Camera Tested (P3717-PLE) on Feb 18, 2019
Axis has released their first IR multi imager, the P3717-PLE, a repositionable model listing 360° IR illumination and flexible positioning,...
Casino Surveillance Pro Interview: James Lathrop on Feb 15, 2019
James Lathrop has been working in casinos for almost 25 years. During that time, he says he has held "just about every job you can do in the...
Cisco Meraki Cloud VMS/Cameras Tested on Feb 13, 2019
Cisco Meraki says their cameras "bring Meraki magic to the enterprise video security world". According to Meraki, their magic is their management...
Solink Raises $12 Million - Company Profile on Feb 12, 2019
Most industry professionals have never heard of Solink, a company whose tagline is: It's time to revolutionize the way business uses...
Barnes Buchanan 2019: Despite 'Strange Narrative' Great Time To Be In Security on Feb 11, 2019
A "strange narrative" is being spun, said Michael Barnes at the 2019 Barnes Buchanan Conference. However, despite that narrative, it is a "great...

Most Recent Industry Reports

Outdoor Camera Mounting Hardware Guide on Feb 21, 2019
Mounting cameras outdoors can be challenging, requiring understanding different types of equipment and methods. In this guide, we teach this...
HID Favorability Results 2019 on Feb 21, 2019
HID favorability results were strong, in the 2019 IPVM integrator study of 200+ integrators, with a net +62% and low negativity as the table below...
First US State, Vermont, Bans Dahua and Hikvision on Feb 21, 2019
The first US state, Vermont, has issued a ban on a number of Chinese and Russian manufacturers including the world's 2 largest video surveillance...
ADI 'SAVE BIG' On FLIR And Hikvision Examined on Feb 20, 2019
One is a major US defense supplier. The other is owned by the Chinese government. But you can "SAVE BIG" on both at ADI. In this note, we...
BluB0x Company Profile on Feb 20, 2019
BluB0x has doubled in revenue every year since its founding in 2013, according to CEO Patrick Barry. We originally reported on them in 2015. At the...
Security Installation Tools Guide - 22 Tools Listed on Feb 19, 2019
In this guide, we cover 22 tools that security installers frequently use. This is one part of our upcoming Video Surveillance...
Sales Cuts At Rasilient on Feb 19, 2019
Over the past 2 years, video surveillance storage specialist Rasilient has expanded its workforce significantly, aiming to build its own branded...
Exacq Raises VMS Software Pricing Twice in Less Than a Year on Feb 18, 2019
Most VMSes regularly release new features, but rarely increase their prices. For the 3rd time in 4 years, and 2nd time in 8 months, since being...
Axis IR Multi Imager Camera Tested (P3717-PLE) on Feb 18, 2019
Axis has released their first IR multi imager, the P3717-PLE, a repositionable model listing 360° IR illumination and flexible positioning,...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact