OpenEye Favorability Statistics 2021

By Ethan Ace, Published Apr 21, 2021, 09:39am EDT

OpenEye was acquired by Alarm.com in 2019, aiming to expand their commercial presence. But how has it impacted integrator opinion?

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In this report, we look at how ~200 integrators rated OpenEye and explain the trends in their responses.

Net ******** / ******** *******

*** ************ *** ********** positive (+**) **** **** few ******** ***** ***** nearly */**** *** ** opinion:

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Nearly ******* ******* **

******* ** ********* ******* outside *** ** (**** 98% *** ****** ** opinion). ****** *** **, OpenEye *** * **** +18 ************ ****** **% still *** ** ******* of ****:

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Key ******

********** ********* **** **** these ******:

  • *****-***** ********
  • ******* *******
  • **** ** ***
  • *** *****.*** ********
  • ** ******* **** ******

Cloud-Based *********

***** ****** ********* **** often ***** *******'* ***** management *** *******:

  • "******** ***** ***** ** cameras. ***** ***** ********** of *** ********* *** the ******* ** **** video ***** ** *** cloud. **** ** *** a **** ** *** system(s) *** ***** ******. Audit ********** *** ****** video *****. *****.*** ***********."
  • "***** ***** ***** ******. Definitely ** *** *** three. **** ******** *** reasonably *********** ** *****."
  • "**** *** * ******** cloud ******* ********, ********* with ***** ********. ** sell ***** * *** of **** *** **** work **."
  • "* ****** **** **** they *** *****. * like *** ********, *** style ** ******-***** *** they **** **** *********** adding ******** *** *****."
  • "** **** **** ***** software ** ***** *****. It ** **** ** use, ******* ** ***** advanced *********."
  • "***** *** * ******, they **** * **** good ****** *** ***** based ***** ******* **** what * *** ****."
  • "***** ******* ****** ** the *** ****."

Strong *******

******* *********** ********* *** quality ** *******'* ******* as * ****:

  • "**** ** *** ** the **** ******* * have ****** ****. ******** customer ******* *** *******. Great ********** ********."
  • "** ***'* *** **** very ***** *** **** have ****** **** *** us **** ** *** them. ***** ******* ** a *** ****** **** were ****** ** ***** manufacturers *** ***** *** beyond. * ****** **** a ********* ************ ********** onvif *** *** *** work ** **********. ******* was **** ** ****** us **** * **** around."
  • "**** ******* *** *********, wish **** *** * non-subscription ********."
  • "*******'* ******** ** **** user ******** *** ***** support ***** *** **** helpful. *'** *** * lot ** ******* ******* OpenEye *** *** * lot ** ***** **** our *********** **** ****."
  • "******** ***** ***** ** cameras. ***** ***** ********** of *** ********* *** the ******* ** **** video ***** ** *** cloud. **** ** *** a **** ** *** system(s) *** ***** ******. Audit ********** *** ****** video *****. *****.*** ***********."
  • "**** ****** *******"

Easy ** ****** / ***

*******, ******* ****** ********** mentioned *******'* **** ** use *** *************:

  • "** **** **** ***. Super **** ** *** and *****. ***** ******* costs **** *********** **** a **** *********** *******."
  • "*** **** *** ******** is *****, ********** **** working **** * *** intrusion *********/****** ******* ******. It’s **** *** *** customers ** *** *** our ***** ** *******."
  • "******* ******** ** ****** and **** ** ***. Licensing ** **** *********** and ****** * ***** solution *** ******** **** require ****** ****** ** their *******."
  • "** **** **** * few ******* *** ***** with *******, *** ** was **** **** ** use *** ******** ********"
  • "*** ** *****, ***** product *** **** ** use."

Alarm.com ********

**** * ******* ** comments **************.***'* **** *********** ** OpenEye, **** ***** ********. Some ***** *** ********** integration ******* *** ***, while ****** ****** ***** OpenEye ****'* *** "****" in *** ****** *****.

  • "***** ***** ***** ********, and **** ***** ****** merger **** ***, ** hope ** *** * very **** ************ ******* in **** ******"
  • "****** *** ***** ******* with **** * **** they ***'* *** **** in *****.***"
  • "**** *** ****** ** alarm.com ** **** *** what ******* ** ****. Looked ** **** *** an ***** *********** * few ***** *** *** it **** **** ***** camera ******* **** *******."
  • "** ****** ********/******** ***** on *******. **** **** the **** ** * strong ***** ****** **** (Alarm.com) ***** ***** ** carry ****."

Neutral / ** ******* **** ******

**** *********** *** * neutral ** ** ******* of *******, **** of *********** ****** ********** or **********. **** **** they ****** *** *** heard ** ******* ***** others *** ***** ** them *** ***** ****.

  • "* **** **** * have **** **** ******* but ***** **** ******** at ***, *** * couple ** *********, * don't **** ****** ***** of ********* ** **** you * **** ******.
  • "***** ***** ** ****. Guess **** **** ** do * ****** *** of *********"
  • "***** ***** ** **"
  • "** *** **** ***** this *****"
  • "***** ***** ** **** brand"
  • "* ** *** **** this *****"
  • "*** ***** ** **** brand"
  • "**** *** ****** **** them ****** ** *******."
  • "* ***'* **** ****** about **** ** **** a *******."
  • "*** **** ***** ****** to **** **** ***** this"
  • "* ** *** **** enough ***** ******* ** comment."
  • "* **** ****** ***** OpenEye."
  • "**** *** **** **** eye"
  • "*****'* **** ******** **** OpenEye"
  • "* ***'* ****** **** much ***** *******."
  • "** ********** **** *******"

*******

******* *** ************ ********* with ***********. ** *** positive ****, *** ******* has ************* ******** **** the **** * *****, as ******** ******* ****:

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*******, **** ** *** only ***** ** ******* within ***** **** ** market, ** ***** *** company *** *********** **** to ******** ********* *** outreach.

Comments (2)

**** ***** ** ******* is ** *** *** demographics *** ****** **** you *** ***** ** these ************ ********. ** would **** ** ********** the ********** ********* *** their ********* ********. **** respondents ****** ** *********** tells * *** ***** the ****. * **** admit **** * ****** weigh ** ** "*********** beauty ******* *******", ** guilty ** *** ******* here.

*** ****** **** ** standpoint **** **** ** accurate ******* ** ******* owned ** *****.***. * can *** **** *** company *** *** * long **** (**+ *****) relationship **** ******* *** have **** ** ****** in ***** ********** *** passion ** **** **** do *** *** **** do **... ***** **** Alarm.com ********* **** *** money ******** ** ********** their ******** ************.

Agree: 9
Disagree
Informative: 2
Unhelpful
Funny

**** *********** ****** ** respondents ***** * *** about *** ****

**'* ~*** *********** *** all ** *** ************ surveys. **'** **** ** to ** *** ** 150 ** *** *** respondents. ** **** *** seen * ******** ********** in ******* ***** *** but ** **** ************ somewhat ** ** *** bigger ** *** **** color **********, ***.

Agree
Disagree
Informative: 4
Unhelpful
Funny
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