OnTech Smart Services Partners With Google and Amazon To Compete With Integrators
A pain point for many homeowners to use consumer security and surveillance is installing and maintaining it. Google (Nest) and Amazon (Ring) have partnered with DISH Network's OnTech Smart Services to attempt to solve that.
We spoke to OnTech and examine the offering in this note including comparing how this might impact integrators, most notably the recent Google / ADT partnership and Amazon 'Pro' Installs.
********** ***** ************ **************** *** ****** ******** ***** ********** **** ****, ***** ***** *** installers ** ******* *****-***** ***** **** product ************* *** $**. ** **** expansion * ********* **** ******** *** the *******?
DISH ******* *********
**** *******'* ******* ********* *** *** fourth *********** **** ** **** ** $12.8 *******, **** *% **** ****, and **% **** ***** **** ** 2015.
****** ** ******** ** **** ****** DISH's ******* ***********, *** ** *** help ******** ******* **** ************* *** smart **** ******* ***** ***** ***** technicians ** **** ********** *** ***********.
OnTech ********
****** ******** ************* ** ***** ***** Google ****, ****** ****, *** ******* smart **** ********:
******** **** *********** *** ******** ** be ****** ********** ***** ********** ** work *** ****. **** ********** *** be ***** ** ***** *********** ** manager **************. **** ******* ****** ******** from ***-******** ******** ** ********** ********** tech.
**** ******* **** ************* *** *-********* **** ********** *************** $**, *** ********* *** ******* set ** ***** ***** *****. ***** technicians *** ***** *** **** ********* and ******** *** ****** ** *** their **** *************.
** * ***** ***, ** ****** technician ***** ******* *-* ****** ********, a ********** ************, *** * **** install.
** *** ** ***** ****, *** example, ****** ****** ** *** * team ** *-* *********** ** **** time *** ** ********* *,*** ****** the **.
*********
****** *********** *** ******* ** ****** customers ** ******** **** ***** **** products, *.*. ********** *******, * **** hub, ** **************+ ************ ******* * $***.** ****** ************.
****** *********** **-***** ***** ******** ***** with *** **** ********* ** ***** home ******** **** *** ******* ** order ** **** ***** ********** *****.
***************** *** *************** ***** *********** *** ******* ****** as ***********, ** ****** ******** **** IPVM **** ***** ***** ***** *** not * ***** **** ** ***** role *** **** ** *** ******* a ********** – ******** ****** ******** from ******* *** ***** **** ********.
Google **** ***********
****** ********* * *********** ** ** the************ ************ ******** *** ****** **** on **** **, ****, ********* *******, ******** ********, *** same-day ************ ************:
*** **** ****** ************ **** ********** Nest ******** ******* ****** *****
************ ******** ********* ** *** ** states, ******** ** $**
************ ******* ************, ***** *** ********* for ***** **** *******
****-*** *** ****-*** *********** *****, ********* on ************ *** ********, *** ** booked ******* *** ****** *****
****** *** ****** **** *********** ************* ** ******'* **** *** **** purchasing **** ******** *** ******* ** professional *************:
********* ********* *** ***** ******** **** the ~* ********* **** ******* ************ types:
*** ***** ******* ** $**, **** each ********** ******* ***** $**.**. **** are ******* ****** *********** "****** **** Experts":
*******, ****** *** * ********** ** its *** ******* ********** ****** ************ installers *** *** ***** ********* ** "agents" ** ******:
****** **** **** ***** *********** ** not ******* ******** ******** **** ****** nor ** **** **** ******* ******* with *** *******, ******* **** **** their *** ******* *** ******* ********* having ** ** **** ****** ****.
Details **** ******
**** ***** **** ** ****** ******** who ********* ***** ********, ***** *****, and **** ** **** *********:
**** ** *** ************ ******* **** and ******?
- ****** *********** *** **** *********, **** use **** ******** *** **** ********** OnTech ******** **** ***** ******'* **** on *** *******
- ******* **** *********** *** ***** ** become ****** *********** ** ******* ***** home *******, ***** ** ***** ************ and ***********
- ****** *********** *** ***** ********** *** DISH ** * ***** *****
**** ** *** ***** ******** *** an ****** **********? ********** ********** ******** versus ********?
- ********** ******** *** ************** **** ******** make ** **% ** ************
- *** ************* *** ***** **** ******** make ** *** ***** **% ** appointments
**** ** *** ***** ******* ********* already ****** ******** / ********** **** OnTech? **** *** *** **** ******* brands *** ********?
- **** ********* **** ******* **** ***** smart **** ******** *** *** ******* for ************ ** ***********
- ****** **** *** ****** **** *** relatively ****** *****, ******* ***** *********** are *** **** ******* ***** **** products **** *** ******
**** ** *** ******** *** ************* smart **** ******** *.*. ****** ****?
- *********** ****** *********** ******* **** ******** years ********** ***** ******** **** **** and ********* ********
- ****** *********** *** ******** ***-******** ****** webinars **** ************ *** ********** ******* products
- ******** ******** ******** **** **** *** into *.*. **** **** **** ****
**** ** *** ********* *** ****** technicians ** ****** ***** **** ********?
- ****** ** * ******* **** * percentage ** ******* *****, *** *********** do *** ******* ***********
- *********** ******* ***** *** *** ****** points **** *** * ***** ********* to **** ******** *.*. *** ******* seller **** ****** ******** ** *** company
**** **** ********* ****** * ****** installation **** ****?
- ** *** ****** *.*. ****** ****** or **** *** ******** **** ********** devices?Does *** ******** **** *.*. * Google **** ***?
- ****** *********** ****** **** ***** ******** stocked **** *** ********* ** ******* for ******* ********** ********
- ******'* *** ********** ******* ** ******* upselling *********** – *********** ****** *** if ********* **** ** ****** *******
**** ** *** ************ **** *** party ********* *.*. ******?
- ****** *********** ** *** **** ** e.g. ****** **********, *** ***** ** a ******* **** *-* ********* ** handle ********* *** *** *****-******** *********
Customer ******* ********
**** **** ***** **** ****** ******** service, *** ********* ***** ******** ******* and *******:
**** ** *** ********** ** ******* / ***** ***** ******* **** *** non-DISH *******?
- ***** ** ** **********, **** ***** for **** ******* *** ********* ** the ******
************* *** ********?
- ***, ****** *** **
** ***** * ******** ********** ******* Ring / ****? **** ****** **** a ******** *** ********* ****** *****?
- **/**, ** ** ** ** **** the ********'* ********** ** *** ****** ecosystem ** ******
- **** ********* **** **** **** **** when **** ****
- ****** **** *** **** ** ****** brand, ** *** ******* ** *** person
** ********* ******* *** *** ******* from ***? ** *** **** ***** on *** ********? ** ***** **** on *** ************?
- **** ****** ******** *** ********* ** advance, **** ******** **** **** ******, it "***** ** * *** ******" to *** ******** **** ****** *** then ** *** *******
** *** **** *** **** / Google ******? *** ***** **** **** company ******* *** ******?
- **** ** *** **** ********** – for ******* *** **** ******** ***** Kit ***** *********** **** ******* *** they ***'* **** **
- ***** ********** ** ********* ******** ** not ******** ***** – **** **** changed * ***** *** **** *** generation ** *** **********, ** **** was ****** ** ******* *** *** generation. ****** *** **** **** *** 3rd ********** *** **** *** * half, ********** ** "******** **** ****".
Comparing ** *** / ****** *** ****** *** ********
** ******** ******** / ************ *******, tech ****** ****** *** ****** *** trying ** **** *** **** *** to ******* ***** **-**** ***** *** support ** **** ********* **** **** users ****** (** ** ***) **** to ***.
****** ** **** ********** ********* ****** a ******* ** ****** *** ***** to ******* ****** ****** *******. ** such, ********** **** *** ** **** with **** ******** ** ***** ******. How **** ***** ************ ** ******* to ** ****.
** *** **** ****, ** ****** and ****** ***** ** ***** ***** technician **** *** ****** ***** ******* offerings ********, **** ***** ** * threat **** ******* ** ******** ***********.
****** *** ****** ***'* *** **** enough **** **** ****, *******, ***** devices, ******** *** ******* ********, ** build **** ******* **** *******. * digital ******* **** ***, ******* *** indiscriminately ****, ** **** *** ***** to *** ******* *******. *** ******'* they *** ******** *** **** ******* as **** ******* **** ** ****** and **** ** **** *** ***** to ****** ***** ********* ****** ********* capital *** ********** ******** ** ******** any ****** **** *****.
****'** **** *******-******** **** (******* ******** network ********) **** **** ******, ** any, **** ********* ** ***** ******** dominance. *******, ** ***** *** ******** Internet ********, ** *** ********* ***** companies. ****, *******, ********** *** ************** (cabling) **** ** *** ********, ******** a ******** ** *** **** ******* on ******** ******* ****. ****'* **** after *** **** (******* ******** ******** side) *** *** ******** ***** ********* (infrastructure ****) ***** ***** **** ** unrestricted ************** *** ******* ******** ******* control? *** **** ****** ***** ***** move ***** ****** ********** **** **** believe ** ** *** *********** **** toward ********* ***.
* ********* *******-***** ****** ******** *** world *** **** ********* **** ** allegedly "**** ******", "**** **********", "*************** driven", "***** ******** **********", "************ *********-***" telecommunication ********. * ***************** ******** ***** on *******' **** ******** **** ****-***** violations. * ***************** ******** ****** ** any *** ********** ************* (********* ******* its *** ** ********, **********, **** prioritization, ** ********* ****** *** ************ use ** *** ******** *** ** the ********* ** *** "*****" *** taxpayers). * ***************** ******** ****** ** thought ** **** ** * ********** government, **** ****, ***** ** ******** to **** ** *********** *** ********** an ************ ********* ******/******** "*****" ** these **** ******** ************* ************* ******* we've **** ** **** **** *** our #**************.
**********:
*.)*******: *** ******* ***** ********** ***: Puppets ** ******* *** **&*. | by ***** ******** | ***, **** | ******
*.)***.************.***
*.)********, *******, *** *** ******* ***** to *** **** ****** | *****