Online Video Surveillance Sales Comparison - Amazon, B&H, CDW, LTS, Super Circuits, More

By Derek Ward, Published Jul 31, 2019, 12:47pm EDT

IPVM has uncovered the key trends and top options being offered across commonly used surveillance sellers.

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How has the market shifted since we originally conducted this in 2015? Where is IP vs analog? How about 1080p vs 4MP vs 4K? How many would be Dahua or Hikvision or Uniview?

IPVM received quotes and recommendations from 11 internet resellers, including:

  • 123 Security Products
  • A1 Security Cameras
  • B&H
  • Brickhouse Security
  • CCTV Camera Pros
  • CDW
  • Empire Tech
  • ENS
  • LTS
  • SCW
  • Super Circuits

We asked each sales rep for recommendations and pricing for an 8 camera system.

In this report, we show what vendors quoted us, compare trends from quotes and recommendations plus share our experiences talking to each vendor's salespersons. For comparison, we've included several security kits available off Amazon.

Executive *******

**** *** ****** ** received **** *******, **'** noticed *** ********* *** trends ** ****:

  • ** ******** -*** ** ******* ********** led **** * ***** for ** **-***** *** system *******, ** ****, the ******** **** ****** (whether ***, ****, ***.)
  • ********* ************ **** *******: * ** *** 11 **** *********** ** quoted *** ** **** Hikvision ************ (* *******, 3 *****). ** ******** Cameras, ********** ********, *&*, CDW, ***, *** ***** Circuits *********** **** ****. Others ******** *****, *********, and *******.
  • ******** ****** **** ** Systems ******** ** ****: ******** ** *** 2015 ******, *** ******* costs ** **** ********* through ********* *** ********* (Amazon ***************). **** **** in ***** *** ** contributed ** ****** **** analog/960H *** ****** ** to ** ********* *** higher *********** **** ****** hardware. *** *******, ** 8 ****** **-*** *** which ****** ~$*,*** ** 2015, ***** ** ****, a *** * ****** IP *** ***** ** for ~$**-$*** ****. *******, it ** ******* **** overall ******* ** *** declining ** ** *** during *** '**** ** the ******'.
  • *** ********** ******** ******: ** *** ** vendors *********, * *********** using *** ******* ** higher. **** * *********** 1080p *******. **** ***** is ********* **** **** we **** **** ***** on ************* ***** ********** **** 2018.
  • ***** ******** ****: ** ** *** 2015 ***** ****** *******, response ***** **** *****, either *** ***** ***** or ******. ****** **** usually ******** *** **** day, ******* ** ******* after *** ****. ** were ** ******* **** someone ****** *** ***** 15 ******* ** * given ****.
  • ******* ******** * *******: ******** ********* ***** for ********** *********** **** as ** ******* ** create * ******* *******. This *** * ***** hindrance, ** ********* ******* for * ***** **** on *** ***** ** get * *********** ****** had ** ** ******* this ********** *******. ***** someone ***** **** ****** get ******** ********** ** they ****** ** ***** additional **** ** ***, vendors ***** **** **** the ********* ** * call, ****** ** ****** mandatory.
  • ****** *** **** **** Factor **** ******: ******* **** **** common **** **** ** a ***** ****** (* to *) **** * single ****** **** ****** being *******.
  • ****** **** **** *********: ******'* ********* **** less *********, ********* **** HD ****** ******* ******** but **** *** ** ones **** ** *** low-end ** *** ************ specialists ******. ** ******, tradeoffs ** ******* *** risks ** ******* ******* are ********.

Vendor *********

*** ***** ***** ********* by ****** *****, ********** what **** ** ****** they ****** **, **** manufacturer(s) **** *********, *** resolution ** *** *******, key *************** ***** *** system, *** ******* ***** (USD).

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*** ****** **** *** came **** **** "**************" on *********.*** (~$***.**). ********** Security *** ***, *** the *** **** **** offering ******** (*) **' Cat5e ***-********** ******.

*** **** ********* *** CDW **** * ********* 4MP *** ******* ** us *** ~$*,***.**. ** also ******** ** ********** quote *** ** **** 8 ******* *** *** ~$6,100.

** * **** ****, we **** ***** ***** warranty ****, ***** ****** between **** *** ***** vendor. ****** *-* **** warranties ** ****** ****. Tech ******* *** ******* supported *** **** **** these **** **** ***** respective *******. ******* ******** wiring *** *** ***.

123 ******** ********

*** **** *** ******** quickly *** ********* **** answered **************. *** ***** model ******* ** ****** search *** **** *** kit ****** ** ***** website, ***** ********* ************** and ***** ***********. *** recommended *** ******** ********. *-******* *** **** 8 **** ******* *** 2TB *******.

A1 ******** *******

******** ******* *** **** mention ** ***** ******** feedback *** *** **** we **** ***********. ***** at ****** ********* ****** access *** ***** ** web *******. ******* ** that **** ******** *** "the **** ** **** looking ***". ** **** given *** ***** *** dome ****** ***** **** the *****.

*********** ******* *********-****** ** ****** *** mentioned **** ****** *** bullet *********** *** *** same ******. *******, ** have *** ** ******* the **** ***** ********* exactly **** ***** *** they **** *** ~$*,***.

*&*

********* ** ******* *** the *** *** ****** very ************* ***** ****** integration *** ******. **** the **** ** **** up ****** ***** *** warranty *********** **** *****. Made ******* ** ****** access ** ****** *** its "******" *****.

************ ***-****** ******* *** *********** ** an *-*******, * ****** system. **** *** ** marketed ** * "*** seller" *** ***** *******.

Brickhouse ********

******** **** ******* *** was *** ** **** shortly ***** ** ********** look ** * *** that ***** *** *** requested *****. **** *** quick *** ***** *** given **** *** ***** promptly. ******** *** ******** confusing, ** **** **** a ** *** **** refund *** * ** day **** ****** ** swap *** *** ** it *** *** **** our *****. *** **** told **** *** *** we **** *********** *** a **** ***, **** though ***** **** ** online ******* ****** ***** it.

*** *** **** *** recommended ** ******** *****-******-**.

CCTV ****** ****

******* ******* *** *** sent * ****** ******** after **** **** **** we **** ******* *** in * ******** ******. Was ******* * ****** discount ** *** ****, and **** ******* ** the ****** ****** ********. The ***** *** ** an ** *** **** includes ***' ***** ******:

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***** ** *** ****** kit **** *** ***** analog ********, ***** ****** HD ** *****:

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***

**** *********, * ************ answered *** ** **** put ** * ******* wait *** * **** (~10 *******). *** **** was ************* *** ***** technically ***** ***** **** been ** ***** ** the ****** *** *** tech ** ************ *****. We **** **** * quotes, * ********* *** 1 **** *** **********. CDW's ********* ***** ** being *** **** ******, at ~$*,*** *** ~$*,*** respectively. ***** ** *** Hikvision *****:

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*** **** ** *** over ~$*,*** **** ******** that ** **** ******:

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Empire ****

*** ********************* "**************", * ***** based ***** ******, **** sells ****** ***************. *******, NVR, *** ********** ***** like **** ***** *** possible ********** **** ****** are *** ******** ** a ***** *** ****. We ******* ** ******* and ***** *** *** his *********** *** ******** a ***** ****** * few *****.

**********, **** ***** *** a *****, ** *********** a ** ** ******** with **** ***** ******** which ******* **** ~$*,***. Below ** *** **********:

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****, ** ***** *** if ** ***** **** Brickhouse ********'* $***.** ********. The **** ***, ************** quoted * *** ******** for ~$***.**, ******* ********** Security's ******** ** **** $100. ***** ** *** reply:

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***

*** **** ** **** they ** *** **** directly ** *** ***** because **** *** ***********. We **** **** ****** off ** ** ********** with ********** ** ** camera *******. *** ******-** tech *** *********** *** efficient. **** *********** ***** for ****** *** ************. The ******* ** **** linked ** *********** ******* ******, *** ***** ******* on * ********* *****

***

*** ******* ****** *** our *******, *** *** technical ** ******** *** those ********** **** ************ or ***-**** ***** ***** have *** ** ***** carrying *** ************. *** also ****** *** ********** hard ***** *******. ***** is *** ***** **** was **** (**** *** include ********):

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**** **** ** ** account *** **** *** not ****** **** ** were ** **********, ***** was *******.

***

******** **** ******* *** mentioned **** ** ** future ***** *** ** is *** *** *** market ** *****. ********* that **** **** ****** recommendations ** *** *** away **'* **** ** recognize *****. ******* * discount *** *** ***. Below ** *** ***** provided:

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Super ********

**** *** **** *** answered, *** *** ****** to ****** ** ****** company ******* *****. **** that *** ****, * quotes **** **** *** our ************. ** **** also ****** ** ***** cabling. ********* **** *** promotion **** **** ******* would **** **** * certain ****** ** **** due ** *** "*********** tariffs **** *****...". ***** is *** ***** **** Supercircuits *** *************** **** *** ******:

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Compared ** ******

******* ******** ** ****** surveillance ********* ******** ******* at *** ********* **** Amazon. ***** *** **** our ******** ****, ** found *** ********* ****:

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***** *** *** ****** cost ******* ** ***, the ****** ***** *******/***** from *****, ** ** analog * ****** *** for ~$***.**. ** ** variant **** ** *** still ***** **** **** of *** ********* ** contacted, **** * * dome, * ****** *** kit ******* ~$*,***.

***** ****** **** **** technical ******* *** ***** kits ***** ** ** problematic, ** ***** ** Amazon *******. ** *** other ****, ******* ** the ****-***-**** ****** ** some ****, **** ***** report **** ***** ** simple *** ** ******* is ********* (********, **** do *** ********** *** underlying ******** ***** ** unaware).

Vendor *********

** ***** *** *************** while ********* ***** *********** upfront. **** ******** ***** questions **** ***** (*** our ******* ** ****):

  • ****** ** **: **** ***** ** both (** **********) ***** on *****. ******** ***** that ***** ***** ** viable * ***** ** more **** *** ****.
  • *****: ** ***** ***** given, ****** *** '**** value' **************.
  • ******** ** *********: ***** ******** **** a ********* ********.
  • ******** *** *******: **** ** **********, depending ** ***** **** recommend ******* ** ******.
  • **** ******: ** **********.
  • *** *** **** ** we **** ** *** detail: ****** **** ~**' to ~**'.

** ***** ***** **** to ****** ****** ****** quotes ** ********* ******** from ***** *******.

Comments (16)

*****, ******* ****! **** job!

****, **** ******** ** left *** *****'*, **** is ***** ** *** me **** **...

Agree: 2
Disagree
Informative
Unhelpful
Funny: 3

******* ***** ** ** contest :)  

Agree
Disagree
Informative
Unhelpful
Funny: 13

*********: *** ***** *** IP *** **** CCTV ****** ****... it seems either: many security suppliers "forget" to add the hard drives (and later the end users will be in for a surprise when they install everything and find out the NVR cannot record anything, but can only live view the cameras) -OR- the suppliers just leave the hard drive out assuming the end users will shop around and buy the cheapest one from Amazon, etc. since margins on HDDs are not profitable at all, and therefore treated as "consumables" items that can be bought almost anywhere. Anyways, I think it would be safer to add "NO HDD, Call for info" as SCW did in their price quote to avoid misunderstandings/bad customer service and complains. It has happened to me before : (

Agree
Disagree
Informative: 4
Unhelpful
Funny

****** *** *** ***********!

Agree
Disagree
Informative
Unhelpful
Funny

****** *** *** ***********!

***** ***** :)

Agree
Disagree
Informative
Unhelpful
Funny

******* ** *** **** of ** ****** ** online ************ ***** *********,*** ******** ** ****** ***** fell **** ****:

****** ********* ** ** CCTV *******, **** ***** as ****** ** *******, fell ** ****.

*** ***** ** ****** is **** ********* ** major ************ ***** ** even ****** ** ******. Even **** ** **** with ***** ** ********* reps, ***** **** **** lead **** ** *** are ********, ** ****, when ** *** ***** HD ******. *** ****** is **** ***** ** just ** ****** ***** / *********** ** ** analog. **'* *** ****** needing ** **** $** IP ****** ** *** pallet **** ** **** their ******, ******* ******* to **** $** ** analog *******...

Agree
Disagree
Informative: 3
Unhelpful
Funny

* **** *** *** SCW ***** *** * distance ** ********* *****.  Seems **** * ********* approach ** ******* **** from * ********. 

**** *** **** ** them *** ********* ** provide **** *****?

Agree
Disagree
Informative
Unhelpful
Funny: 1

***** ****,

** ** ** *********** metric *** ****. **** SCW **** **'-**' **** away ** ******* ***** be **********.

Agree
Disagree
Informative: 1
Unhelpful
Funny

**-** ** * ****** wide *****, *** ***** customers **** **** **** of *****, ** **** was * **** **** of **** ***** ******** behavior.

*** **** ************, ** don't ***** *** **** resolution ***** ****. ** you *** *** *** upper ***** ** **-** feet, ** ***** **** recommended ***** ******* *** values ******* **** ** try ** **** *** our ****** **** ******* that ***** **** ****. If *** *** **** 75 ****, ** ***** have *********** ** *****.

** *** ** *** the ******** ******* **** solution ** *******, ***** still ******** ** ** a *** **** ** accessible ** *** ****** of ********* *********.

Agree
Disagree
Informative: 2
Unhelpful
Funny

**** **** ****.  ***** you, ***.

Agree
Disagree
Informative
Unhelpful
Funny

** *** ** ****** things **** *** ** make *** **** **** intimidating ** *** *****, when **** **** **. Many ****** ***** **** overwhelmed ** *** *** options *** ********* ***********. 

**** ***'* ** *** that *****'* ****** ***** in ******* ****** ****. "Website *******" *** *** more *********** **** ********* analysis **** "********* *******." Our ******* ******** *** very ******* *** *** a **** **** **** tech-heavy, *** *******.

Agree
Disagree
Informative: 2
Unhelpful
Funny

....********** ******** *** ***, and *** *** **** were ******** ******** (*) 60' ***** ***-********** ******.

******** **** **** ** cabling **** **** ** in ****** ******** ;)

Agree
Disagree
Informative
Unhelpful
Funny: 1

****** *** ******** *** 123securityproducts.com

** ********** **** ******.

-******************* ****.

 

 

Agree
Disagree
Informative
Unhelpful
Funny

****** *** *** ****'* quote ** **** ********* Kit...Would **** ********* **** under *** $** **** did ***** *** ****.  Shows **** **** ****** don't **** *** ** compete ** **** ******.

Agree
Disagree
Informative: 1
Unhelpful
Funny

*** ********* **** ***. Is **** * **** that **-***** ********* *** on *** *******?

** ** ** ** artifact ** *** *** RFQ *** **********?

Agree
Disagree
Informative
Unhelpful
Funny

**-***** ********* **** *** been * ****** ******/*****-***** offering *** ****, **** years.

**** **, ** ******, different **** ****** ****** count ******** (*** **, 40, ** *******) *** for * ******* *** most ****** ****** ** clearly **********, ***** *** simplicity ** ***** *** low-cost ** *** *****.

Agree
Disagree
Informative
Unhelpful
Funny
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