I've worked with Mobotix for a few years now, loved it from day one, but holding from selling for a while now.
I've always said that if you can get past the initial learning curve (and keep continuous learning) you will be fine because it's super easy to sell because it's is so powerful, but not for the average integrator.
I didn't present it to every client, not everyone is in the market for them. Yes, its expensive compared to others, but it's not trying to be like everyone. If that means their market is smaller. Then so be it.
All clients think the cameras look GREAT. Internal they are discreet, external they are in your face. And client loved that because at a basic level they DONT want the problem in the first place. if an ugly camera that looks kick ass is fitted, that challenges you right away as you walk up, deters more would be intruders...then winner winner.
If there is an AI ruled future, Mx cams will be their choice.
HOWEVER...i dont use them now. Why...I was sick and fed up of problems. Im definitely not a "slammer" and all our Mx installs were done with pride. But the constant learnings of setting up was endless. Ive done most my CCNA and been involved in computer networking for years (but I'm a security installer, not an IT professional). Mx is not a CCTV camera, its a computer.
The level of work required to get them working was relentless. And not of this RTFM malarky, I studied every manual, release notes, all simon's website (their 3rd party ambassador), his books, forums. I even paid an experienced Mx installed (best i could find) to commission an install so I could learn more. So much information is self learn, it never ends. It's NOT in the manuals. And when you called tech support, I was made to feel a moron at times...because it's never Mx fault.
I 100% know that they can be rock solid. But so much is a necessity to set up but no one tells you till you learn. SD card recording is brilliant...but if you didnt set it up to email you on SD Failure...you're buggered. On any VMS it would be a tick box (once SMTP is set up) "What do you want to be notified off" Tick, tick tick.
I just had too many client issues after a while I had enough and decided on 2 years out.
I love the kit, built SO well, almost indestructible. The VMS (MxMc) is getting better and better. Its not there yet, but its close. I'm happy they want more of the market, but I think there's a * to that, because theyre market is a niche end. It needs to be sold a certain way, if the integrator doesnt get all it can do then they'll never sell it how it needs to be.
Konica buying them is great. I heard they want them to make the whole ecosystem more stable. Because MxMc is a bit clunky still. I think you will see a huge positive change in them. They represent something many others manufacturers cannot meet, and they dare to be different (albeit to their own demise maybe over the past 5 years which reflects in their revenue), but everything goes in cycles. They will learn, evolve and grow and always be a differentiator in this ever "same same but (not) different" market we're all operating in.