Motorola Solutions Sells Avigilon Products To North Carolina Utility

By John Honovich, Published Jul 16, 2020, 09:35am EDT (Info+)

Just 2 years after Motorola acquired Avigilon, concerns are growing among integrators about Motorola competing with them, as a recent Motorola / Avigilon deal to a North Carolina Utility shows.

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Inside this note, we examine the project, share Avigilon's response, and analyze the competitive risks to integrators.

Executive *******

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Duke ******

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Avigilon / ******** ********

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***** ******** *** *** ** ******* direct ** *** *****, ******** *********, as *** ***** ** ******** *********** is. **** ** ********* **** ******** SVP**** ******************** ********* **** ********* ********'* ********, ******:

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Vote / ****

Comments (100)

John, the title is a little confusing. For a second I thought Motorola was divesting itself of Avigilon...

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Thanks! I added the new word 'products' to clarify. I am not sure why a utility would want to own a surveillance manufacturer but just in case.

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I am not sure why a utility would want to own a surveillance manufacturer...

there’s probably a few dealers here who wish that was the story :)

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Even with the word 'products' I was still confused lol. Then again I'm not a very smart man.

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I added the new word 'products' to clarify. I am not sure why a utility would want to own a surveillance manufacturer but just in case.

I agree with you intellectually, however you need to imagine you had no knowledge of the story and you were to read any headline starting with:

Motorola Solutions Sells Avigilon...

At the very least you could give someone a heart attack :)

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Not concerned at this point. I have had many conversations and Motorola Solutions actually is pulling dealers into some projects vs doing them on there own. So far this has worked out very well.

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pulling dealers into some projects vs doing them on there own

Mike, are you than getting subcontracting work from Motorola then or?

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John I am not getting into specifics but Motorola Solutions knows government contracts very well. All options are on the table and its working out very well.

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Someone mentioned to me the structure is install / labor payments (obviously) + a modest cut on the product sale (though still less than what the integrator would make directly). Interesting setup - if you are an Avigilon dealer are you happy for the extra business or see it as cutting into your own opportunities?

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I think the last question is important. If this was an opportunity that I had no chance or wasn't chasing and was brought it, I don't think I'd care if I took it at a lesser margin - it's revenue I wouldn't otherwise have.

If I was chasing the job, lost it to Motorola and they had the audacity to sub it to me, that would leave me fuming.

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For Motorola Solutions to install and support systems they would need offices and teams of installers all over the country. How many branch locations does Motorola Solutions have? How many installers total does Motorola have? I know the answer to this but I figure I would ask.

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For Motorola Solutions to install and support systems they would need offices and teams of installers all over the country. How many branch locations does Motorola Solutions have? How many installers total does Motorola have?

Depending upon the type of project they can make use of a technology roll-out firm and just provide the equipment and expertise. The roll-out firm handles the permits, cabling provision/installation, wireless surveys, certifications for their staff, and wireless setup.

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Uhm....the technology roll-out firm would probably be a security integrator. That's the point of this part of the conversation.

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But the rollout firm would not sell the equipment or provide high level engineering charges. If using a rollout firm Motorola would be cutting out the integrator.

There is a distinction between an integrator who has technicians who attend training and get certified versus a rollout firm. Think of rollout forms as a subcontractor where you purchase all the high value equipment and turn it over to them to install. Rollout firms have databases of thousands of previously used subcontractors and maintain licenses in various states. They are one step removed from just calling Manpower.

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When you say "role out firm" are you talking about MR dealers? Motorola Solutions has obviously done radios for a long time which requires different skillsets for techs then cameras. Again in my experience, Motorola Solutions is using Avigilon partners for the camera side.

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When you say "role out firm" are you talking about MR dealers?

I suppose this could use some definition.

No, not Motorola dealers necessarily. They are not Cisco, Meraki, Catalina, Retailnext, Shoppertrack or whatever equipment is being deployed dealers at first either. If there is equipment being deployed on a significant or repeatable basis they will participate in it. Frequently the high dollar equipment is not a part of the project. When the manufacturer (or distributor) is providing the end user the equipment direct these firms function in many ways like a labor broker, logistics, project management, license procurement, etc.

The willingness to not provide the high value items, forfeit the technical competency in their company culture, but willingly assume all the grunt work, risk, logistical challenges, and commodities are what defines them as rollout companies. They usually have one or two competent engineers that perform a pilot, write up manuals to make it cookie cutter, and try their best to keep the many subcontractors from mangling the project.

This sounds similiar to the model that John mentioned above where the equipment manufacturer sells the equipment and leave it to the technology rollout company to do the dirty work. The rollout company usually has a direct contract with the customer in parallel, but if John's model is correct it sounds as though this model has shifted over the past few years. The manufacturer is isolated and simply has to ensure the equipment functions on a bench. John's model sounds slightly better in that at least some small crumbs are tossed back to the "integrator".

Sometimes a staging company is employed to further isolate the manufacturer from risk. Anixter lives in this space. When you hear them pitching staging they don't care about your school with 300 cameras on 3 pallets, that is just to keep their staff busy between rollouts. They want to stage 100 cameras, cabling, switches and such on 10 pallets per store at a retailer's 1700 locations.

Rollouts.com is one example. There are at least a dozen more. Some of them are subscribers to IPVM.

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When you say "role out firm"...

minor clarification, he said “rollout firm”.

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How is this different from JCI/TYCO and their integration division selling their own products and at same time also having large network of 3rd party dealers selling JCI/TYCO products? Same thing for UTC/CHUBB in some regions. I am sure there are other examples and these "conflicting" sales channels have been going on for years..

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Honeywell is also slowly getting back into the install game for security stuff, through their controls division, based on job descriptions I've seen recently.

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It isn't different and I know personally that Exacq and Illustra lost some serious business from their core security dealer base because of it.

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Pelco was acquired by Schneider who had a multi-branch integration company.

Tyco bought various manufacturers while having an integration company.

Bosch bought Climatec, a multi-branch integration company while operating one of the largest German Security companies.

Climatec installed Avigilon in Phoenix (before the buy)

Motorola Systems installed Genetec in the City of Chicago. (before the buy)

So, what’s new here?

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It’s not new. It’s just a question as to whether or not this is the best move for those companies. Are they actually gaining from integrating? Or is it better for them to rely on the traditional dealer channels? Avigilon will probably be just fine. There are a ton of opportunities out there. But it will likely push at least some of their dealer base to another manufacturer that they feel like they won’t compete with.

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What's old is new. Motorola used to go to market (Motorola Visual Communications) back when they owned the early video market (late 60's early 70's). Motorola sold the projects directly to the end-users and had their surrogates (their select dealer base with assigned territories who were independent shops) design, install, and service. This was one of the catalysts of how early system integration companies started.

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I personally haven’t pursued becoming an Avigilon dealer, despite how good they’ve been in the market. This kind of stuff just makes me feel uneasy about linking my company to their brand. I may be missing out on some things, but it feels like where they are moving is not going to be great for integrators.

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Motorola Solutions so far has been nothing but positive in my experience. If your a dealer looking to grow into large projects I would recommend to have a conversion with them.

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Where we aspire to go is impossible to get to without top notch integration companies.

We would love to have a conversation with you, never been a better time with more formalized partner programs and a robust product offering!

hash.salehi@motorolasolutions.com

john.yazigi@motorolasolutions.com

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Duke Energy; your one goat...

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Motorola would continue to be a systems integrator but only for large and complex opportunities that would generally not compete with Avigilon dealers.

I know of two top Avigilon integrators in my area that only do large complex projects. I wonder if they agree? I will find out!

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We completed for the Duke opportunity, and we are also an Avigilon dealer...this is very concerning to us.

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Are you a Motorola Solutions partner or just Avigilon?

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How did 4 people disagree? Are you telling this person he/she is not concerned?

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There are at least 6 avigiloneers here with just 4 downvotes? Who's slaking?

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Perhaps the term "concerned" is a source of confusion. The product (and service) delivery model will change overtime much like was the case for video delivery, which put Blockbuster out of business due to their tight grip on the concept of "that's what we've always done."

Maybe I'm concerned but, is the solution isn't to fight to keep things the same as we've always done? Isn't the solution to adapt or die? So, is it more of a "concern" or, is this an opportunity?

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We are a Premier partner with Avigilon (which means we sell between $300k-$1M per year). We are also in the top 15 of Motorola dealers and we sell to Motorola customers. We have had zero conflict to date in the channel relationship and we do not foresee this changing anytime soon. I agree very much with Avigilon's comment " If an integrator did not compete with Motorola Solutions for projects before, they should not expect to compete with Motorola Solutions now." I will add that I have seen Motorola's bids (and so can you since they are almost all public) and I will say that if you can't beat their price on security then shame on you! They win the bids they do because they can bundle services that no one else can; the same way HVAC companies win security bids bundled with their building controls systems. Unless you can offer the same services then you truly aren't a competitor even if you did bid on the same job. Differentiation wins jobs.

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Says the former Avigilon/Motorola employee.

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ahahahahahahahahaha

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What about your post regarding distributors selling to end users? This doesn't get you fired up too?

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Not just differentiation but rather differentiation with value. And in terms of beating the manufacturer on price, this is only possible because the manufacturer sees and economic advantage in distributing their products through VARS. If and when manufacturers find a way to deliver the same products with the same value directly, you will see pricing advantages for VARS/integrators evaporate.

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Avigilon products are way superior to Tyco Security Products in every way. It's like comparing an electric road bike to a tricycle, so don't put those 2 in the same comparisons again please it makes me puke.

[IPVM Note - we deleted a sentence in this comment, response here "Avigilon Has Never Sold Directly To An End User Anywhere", Says Avigilon]

All this BS that it was a "precautionary measure" is a TOTAL JOKE. THEY GOT CAUGHT. There is no reason they need to get a low voltage permit. If you're an Avigilon dealer and trust them completely, then you're clueless.

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Please show a PO from a client directly to Avigilon. I would love to see it.

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Michael, as the resident Avigilon fanboy, I get it. You defend them whenever possible and obviously benefit from it as Avigilon reads your beautiful pieces on them. Good for you, make that money.

But if you really truly think Avigilon doesn't go direct then you are clueless like I said before.

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That is a major statement. I am asking for proof to back it up.

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I never thought to ask my customers for their POs to the manufacturers, I just believed them. To be clear, Avigilon is not the first to do this. But they have been quite the experts on this, just like Anixter is. This is historical fact. I don't have PO's because my customers never bought after the attempts from Avigilon. Again, to be clear, this also was years ago when Avigilon was most flamboyant about it.

I am not the only one to catch Avigilon doing this in the past, my competitors also have caught them. There have been times specifically where Avigilon was sold and installed and then the Avigilon rep goes in after the fact and tries to sell direct. Snakes.

I don't have this proof you have but the majority of the industry who has dealt with Avigilon knows this. You are in the minority and I don't fault you. Keep making that money.

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Internet trolls like UDI9 don't need proof, in fact, proof is quite inconvenient to their entire existence!

I'm not going to say that I know everything that happened at Avigilon during my 4+ years working there, but I can say that I don't know of a single case of a direct sale from Avigilon to a user and I have actually seen them turn down multiple 7 figure offers from users to try to buy direct and push the users to the channel, and in at least 2 cases lost the sale because of it when the user found another manufacturer who would sell direct to them.

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Lol, what a clown. Did I say anywhere the sale ever happenned? Show me proof.

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I asked Motorola just now:

Has Avigilon sold direct to an end user in the past 5 years in the USA?

If Motorola replies and says yes, I will delete the comment, in fairness to the company. If anyone has proof, please email me confidently at john@ipvm.com

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Response: "Avigilon Has Never Sold Directly To An End User Anywhere", Says Avigilon

I deleted that comment above. However, if anyone has evidence to the contrary, we are very interested in reporting on that.

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I also know several very large projects that wanted to buy direct from Avigilon which Avigilon said no.

Lots of people say Avigilon sells direct yet no know ever has proof.

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Why did Avigilon feel the need to get a low volt permit?

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Lots of people say Avigilon sells direct yet no know ever has proof.

Serious question: is Duke Electric an example where Avigilon sold direct? Or do you consider Motorola Solutions to be separate from Avigilon?

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Serious question: is Duke Electric an example where Avigilon sold direct? Or do you consider Motorola Solutions to be separate from Avigilon?

That's got to be a bit tricky. I mean they are separate, but they also aren't.

I used to work for Chubb, owned by UTC, which also owned Interlogix and Lenel, which we sold an installed. Lenel wasn't selling direct, we still had to purchase it from Lenel, and we still had to have Lenel certified techs. I remember it drove my boss nuts when we were trying to get licensing for something.

But then on the Fire side, with Edwards, we were installer/servicer, and like distributor or something. It's a little different with fire stuff I think. You could claim Edwards was selling direct I guess? I'll admit I didn't understand the fire side of the business. All I know is we frequently had electricians show up buying Edwards parts from us, but you didn't see that with any other aspect of the business.

I would imagine for Motorola Solutions and Avigilon it would be Motorola buying from Avigilon like any other dealer. But I am just guessing.

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Why did Avigilon feel the need to get a low volt permit?

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I am working with Motorola Solutions on several projects which they could easily gone direct but they didn't. They pulled in a partner to handle the project. I have also pulled Motorola Solutions to some of our large clients which we sell the client the solutions. Motorola Solutions has had every opportunity to stab us in the back but the exact opposite is happening as they are helping partners grow.

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Are we talking only in the USA? There is strong evidence of Avigilon going direct on a 5000+ camera system in Australia.

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Avigilon has a different model outside North America which uses distribution. I have no info about Australia.

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The practice of integration companies owning manufacturer's is certainly nothing new as pointed out above with Pelco/Schneider Electric, Avigilon/Motorola, Tyco, Bosch, etc. and should've been expected the day that Motorola purchased Avigilon back in 2018.

What does surprise me, though, are 2 other points here:

1) Why did Avigilon feel it was necessary to secure a low voltage contractor's license in NC? If this were done by Motorola, no one would have questioned it, but it does seem odd for Avigilon to have done it.

2) The scope of the sale as described in the general notes seems to be rather basic. Perhaps there is more to it than this, but the scope outlines the installation of a Cisco 300 Series PoE switch which is a SMB Cisco switch "to support the Network Video Recorder (NVR) and Cameras". Interestingly, they reference multiples cameras, but a single NVR. They go on to say that Motorola shall "provide and install a fully configured Aviglon standard NVR". Again, inferring this is a single NVR with cameras which also aligns with their choice of a Cisco 300 Series switch. If this is true, then it certainly contradicts what John Kedzierski states is Motorola's intent "to pursue large and complex systems opportunities" . Instead, any certified Avigilon integrator is more than capable of a single NVR sale.

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New on LinkedIn:

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Correct me if I am wrong but Hanwha sells via distribution which Anixter and others DO sell direct. Yes/No

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Mike, Avigilon is now a brand within Motorola, you've been in the industry long enough to understand the fundamental difference about a manufacturer selling direct with its own integration division (your beloved Moto-vigilon) and a distributor selling products only direct, right?

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Wither Hanwha sells direct or their distributors sell direct the result is the same the integrator gets cut out and I am willing to bet Anixter has sold Hanwha direct.

We have been Avigilon partnes for 10 years and we are now Motorola Solutions partners so we can sell a lot more then just Avigilon. I have a very good understanding of how Avigilon and Motorola Solutions goes to market. I am not concerned at this point.

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Michael that is quite a bold statement of Anixter selling direct. Do you have proof?

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There's lots of proof that Anixter has sold direct over the years, e.g. Does Anixter Sell Direct To End Users? YES

I bet a lot of money that Motorola Solutions will sell Avigilon direct far more than Anixter sells Hanwha, not even in the same realm of possibility.

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Are there POS showing proof of the direct sales John? I'm in the road so it's hard to see.

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Anixter's CEO admitted this a few year's back: Anixter CEO Admits Price Deflation and Non-Exclusive Integrator Sales

There's no debate that Anixter sold direct, the debate is how often and whether they still do it today in security.

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the result is the same

The power is much stronger for Motorola, compare:

  • Motorola salesperson to end user: We develop it, we make it, we install, we support it - everything you can trust me end to end
  • Anixter salesperson to end user: We will see it to you cheap but you need to get support from the manufacturer and install it yourself.
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Or Hanwha employe says we never sell direct but distribution does regularly and Hanwha responce is sorry nothing we can do about it.

Again I know how Motorola Solutions and Avigilon go to market. I am not worried as we are in the position to sell all of Motorola Solutions offerings.

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The reality is Hanwha or any other manufacturer doesn’t want to do anything about it. “Sorry Anixter, but we don’t want to sell you $1M in cameras this quarter to a k-12 that has their own tech pool to do the install”. ”Ok, Hanwha. Let me call that Axis rep I can’t stand to see if he is okay with the deal” LoL

To your point Mike, as long as your Technolgy partner is doing their part in your push-pull relationship, so be it. All you can do is be the best steward of your business. Let the others figure it out for themselves.

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I believe Mike’s point is that in both cases the manufacturer is complicit with what some would call “undermining the channel”. When Anixter or any distributors sell direct, one can almost guarantee the factory reps are aware and are probably providing special pricing to secure the business.

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I used to work as a manufacturer’s rep for Hanwha, and I can tell you that there is zero way from reports to tell if a distributor is selling direct. The “channel is still undermined” in both senses, but complicate parties are very different. I don’t have any insight into Avigilon’s strategy. But, a disty selling product direct to an end user, usually means the end user are doing their own installs anyway. Yes, the integrator is cut out, and I’m not cool with deception if it exists, but it is what it is. If an manufacturer develops their own integration arm, other partners lose on major labor and hardware sales opportunities.

At the end of the day, competition is competition and these companies have the right to pursue the market how they see fit... just don’t lie about it. Either be direct or don’t. And stick to your word.

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Of course there is if you work for a factory that gets their point of sale data and they share it with the rep so they can do their job effectively. If you didn’t get the data, then shame on your former leadership. Probably best you moved on.

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Mike,

I get the point you are making in that the channel is undermined. However, in the example you provided it's inferred that we should in addition to Hanwha also boycott Axis, Panasonic, Bosch, LifeSafety Power, Raytec, etc. all because Anixter sells direct to the end-user and because those companies all sell to Anixter.

I don't think this is an apples-to-apples comparison of what Motorola Solutions has done in what appears is a rather simple install compared to the complex ones that Motorola touts as their focus.

This is a very slippery slope.

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Avigilon years ago refused to give a clear answer on whether or not they sell direct. That is proof enough for me. And now they go and get a low volt permit.......

John, are you still blocked by Avigilon on twitter? LOL.

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I am not saying to boycott anything I am saying it's silly for Hanwha to brag about not selling direct when there go to market partner clearly sells direct to end users.

I could get my neighbor who has no indistry experience to go to ADI or Anixter and they will get an account and they will sell them Hanwha. If I had them call Motorola Solutions there is no way Motorola Solutions is selling them Avigilon direct.

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Fight night!

This person has a rusty Avigilon axe in her/his back but they are back to settle the score with unsubstantiated claims, dated references, and poorly researched counters! In this corner stands UI#9!

In the opposite corner clad in the Avigilon shirt, drinking from his Avigilon coffee cup, and throwing his Avigilon pen at his opponent is Motorola Miller!

Touch gloves.

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There's no fight. What I say is factual. And I also said good for Mike and to make his money.

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What have you said that is factual? You have posted zero proof backing up your clams.

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Mike,

Can I ask a simple question?

Why do you bother to respond to UD #9?

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Avigilon has been asked by IPVM before point blank if they have gone direct. Their answer was unambiguous and did not make it clear they do not.

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To the disagrees:

IPVM | In reply to Undisclosed #10 | Jan 25, 2017

I am actually really surprised that Avigilon respond to IPVM e-mails

I am surprised that Avigilon cannot give a straight answer to this question.

Avigilon Responds to Direct Sales Discussion

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Mike - Avigilon has distributor partners that sell to the end user. I don't know how many, but I know for a fact. Sorry to tell you...I respect you and your company. Please don't be fooled by our current Motorola/Avigilon relationship. It can change quickly. They care about shareholders and quarter/year end sales....you know this.

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Are you speaking of outside the United States? I know overseas that is the case.

If inside the NAFTA (or whatever it is now) region can you name any?

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In the US.

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Your saying Avigilon had distribution partners in the US? Like Anixter, Scansorce, Techdata selling Avigilon to end users in the US. If you know for a "fact" you should be able to back your statement up.

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I am saying that I know of at least one distributor partner and they are not the size of an Anixter and I've never heard of a Scansorce, unless you mean ScanSource. I don't know what difference this makes and why a successful integrator like yourself that has a great relationship with both Moto and Avigilon would care? Or take precious time from your business to deal with this minutia. Is there a difference between a distributor or an integrator that sells a box to an end user? I have no interest doing damage to the distributor that I am aware of, to you, to Motaigilon, or anyone else. I responded solely because of your unwavering defense of them seems a bit naive if you are truly familiar with Motorola as a whole. I wish I hadn't pointed out something so painful for anyone on this blog. I'm unsubscribing to this report as I don't have time to prove a fact that can be proven through good investigative work or even a decent google search.

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Every Avigilon partner is a "distributor partner" who sells to end-users including us. Not sure you discovered anything new.

I take the time to respond because someone will take a screenshot of the post with false information and share it. Then I have a take my time to explain to people it's incorrect. Maybe here someone will read the followup and question the false info.

Have a great day.

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Not sure you discovered anything new.

maybe not new to you but i have learned that

Every Avigilon partner is a "distributor partner" who sells to end-users including us.

Avigilon does allow Avigilon integrators to resell product to other integrators and end users on a box sale basis.

which wraps up this edition of “a rose by any other name”.

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Unless you work for Avigilon/Motorola I'm not understanding the obscurity here. To be clear, I am not discarding your story. I have not heard someone declared as an integrator before and have seen no indications of this.

Avigilon does allow Avigilon integrators to resell product to other integrators and end users on a box sale basis. The same is true of any product. If you called me asking for a specific brand of switches tomorrow because you are not a dealer I would gladly sell you the product with my mark-up. It is within the terms of our dealer agreement. Is that what is meant? If so this is known and I could see it possibly being abused to the point where someone just pushes boxes through with a mark-up.

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Here is the reality of the situation from my perspective. The only reason a channel is used is because the value proposition "works" for the "channel" . In this case the manufacturer and the distributor/ resellers. If the "channel" doesn't make financial sense, from the manufacturers perspective - why would they use it? It is up to each business to have their "value proposition" and make it work in the channel. There are no "rules" per se. Rules are in reality a "go to market strategy" which is subject to change at any time. Bitching and moaning about what some competitor did - is sour grapes as far as I'm concerned. Nothing is given and it you want something you need to take it.

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I've worked with Avigilon many, many times as well as many other manufacturers. They do NOT sell direct. I've had end users that are dialing up quite large orders push and push to go direct but Avigilon has declined and moved it through the channel. Integrators (or disguised manufacturers) making a fuss about fearing they will be cut out of day-to-day jobs from Motorola are just looking to make a stir. There are much bigger things to worry about than thinking Motorola is going to come in and take away their business.

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Well as an employee who works for one of the companies that was competing for this contract, I was hired on at the point where the last install for trial was taking place, The bar was pretty low to begin with, and the "engineer" that "worked" for our company designed the worst bargain bin equipment and cameras.

on a brighter note, since we didnt get the contract we dont have to worry about wearing a bulletproof vest to go install cameras where duke energy wants them any more....

and as a "high" voltage license holder in the state of North Carolina Some of the bigger Cities/counties require the "engineer" ( even if its the manufacturer) of certain projects over a certain size to have at least a low voltage license to understand the local regs. the cities that come to mind first hand are Charlotte and Greensboro.

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The fact that they went and got a low voltage license would be concerning.

I can understand the fact that the manufacturer may have the most expertise and may actually be the best one to sell the project, and oversee it. But why not pull a partner in during the sales process, and that partner would be the install company.

Just seems shady that they went and got a local license.

My interest in Avigilon dropped a few notches.

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I can understand the fact that the manufacturer may have the most expertise and may actually be the best one to sell the project, and oversee it. But why not pull a partner in during the sales process, and that partner would be the install company.

Jay, partnering with just one company for the sales process can very easily be viewed as an antitrust issue.

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Respectfully, I ask what is the difference when you look at Motorola, JCI, or G4S? This has been going on in our industry for 30 years. How is this engagement different than any other Fortune 1000 and large conglomerate which controls contractors and manufacturers ?

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Motorola or Avigilon saying you won't compete against them as an integrator is a farce. We lost a large Avigilon opportunity for a local hospital because the incumbent Motorola radio dealer was allowed to sell Avigilon and the hospital went with them versus local Avigilon dealers. This is firsthand knowledge FYI, not a "story I heard".

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Now you see why we are Motorola Solutions partners...

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So if Avigilon holds the License and Motorola does the work, isn't Motorola in violation of working in NC without a license, also this just covers the low voltage license. Did they apply for a security license?

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So if Avigilon holds the License and Motorola does the work, isn't Motorola in violation of working in NC without a license, also this just covers the low voltage license.

I spoke to North Carolina's (NC) licensing office this morning. They confirmed a violation would occur if Motorola (parent) performs the install because Avigilon is the group that holds the license.

Motorola also is not licensed in NC, so it is Avigilon only licensed for install in the state.

One interesting aspect of this: ASI Security is listed as DBA for Avigilon in North Carolina.

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I confirmed with NC that ASI's low voltage license is valid in the state, and if they are doing work as a DBA, then ASI has had employees pass the licensing exam.

They would not comment on who has applied/not yet passed the exam or the specifics of Avigilon's low-voltage license.

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They should be the first qualifier listed on the license certificate.

I spoke to North Carolina's (NC) licensing office this morning. They confirmed a violation would occur if Motorola (parent) performs the install because Avigilon is the group that holds the license.

this is correct and incorrect at the same time. "If" Avilgion hires Motorola as a sub contractor and supervises them with a qualifier listed on the license then Motorola could do the entire install as long as one qualifier sits in a chair in the corner or is on the job site a certain percentage of the time.

but as I said before some counties in NC are requiring for large low voltage projects that someone in the chain from project manager to technician Has a low voltage license. for the vast majority of the counties they (electrical inspectors ) dont care about low voltage. as long as it is not in the same pipe or raceway as conductors over 50volts.

So unless they are in Wake, mecklenburg, durham, guilford, orange counties (city of chapel hill) or any city inspections AHJ it wont matter much.

plus if they are installing on utility owned property I.E the Duke energy owned Pole the NCEEBC has no jurisdiction on utility owned property or the utility itself....

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Update: Avigilon also holds a North Carolina alarm license:

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Motorola responded:

This is the same security system license we discussed with you several months ago. This license was obtained as a requirement to pursue the Duke Energy opportunity and is held by Avigilon specifically for that project, and we foresee no broader application or implication for this license.

Anyone with feedback, more information, etc., please share.

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