*****
********* ** *** ******** 'free' ********* ******** *** software *** *** ***** user **** ** ** a ******* ********* (***** Milestone *** ********* ***** a'****' *******).
** ********, ***** ***** customers *** ** *** support ********* *** *** Milestone *** ******** ** buying * ***** ** support, ***** ** * fraction ** *** ****** Milestone ********* ***** (**** the ********** ******* ** 2 ***** ** ******* support / ********). **** is *********** ***** ********* ****:

**** ******* ********** ********* cost ~**% ** *** original ******** ******* *****, paid ****** (*.*., * $100 ****** ******* ***** cost $** ******** *** service / *******). *** *** ****** ******* **** note. *** ***** ********** paid ******* ** *** negotiating ***** ** *** user, *** ****** ** the ****, ***. *** can ********* ** ************* less. **** *** ***** do *** ******** **** support **********.
****
** ** *** ********* for ***** ***** ** switch ** ********* ** the *** ***** (***********'* '********') ** ***** *****:
"***** *********, ***** *** Milestone *********, **** ******** to ******* ******* *** support *** ******* *****. This **** **** ***** customers ***** **** ** gradually **** ** *** full ****** ********* **********. The **** ** ********* the ******** ***-***-***** ************ that ***** *** ********* to *** ********* ***** recorder ****** ** *** same ************, ********* *** party *********, ******* ********** cost.... [****] ********* ** ********* ** provide ******* ******** ** all ***** ********* **** valid ****, ***** ***** expiration *****."
Competitive *********
** ******** ** *** takover ****** ********* ** providing, ********* ******** **** being *** '******** ******' that ****** *** ***** customers **** ****. **** means **** ******* ********* features *** ****** ******* they *** ****** ** will *** ** ********* in *****'* *** ********. This ******** **** *********'* larger ***** *** ***** resources ** * ***** subsidiary / **** ******* company ******** **** * powerful ****.
*******, ********* ** ********* requires ***** ********* ** learn / **-***** ***** staff ** *** ********* client ******* ** *** Occularis *** (** ******* using *********'* ********, ***** has *** ***** *** front *** *** **** years), ***** *** *** own *********** ***** *** complexity ** **** ** concerns **** ******* ** features **** ** ****** not ******** ** ********* to ****. ****, ******** with *********'******** **** / ******* DB *** ******/***** ************ *** the **** ******** **** Enterprise *** ***** ****** has *** *** *********.
New ***** *******
* ***** ******* *** been ******* ********* **** OnSSI's *** ****** '********' compared ** *********'* '********'. OnSSI ** ********* ***** *.* version **** **** ** server ***** ***, ******* for *** ******* / mobile ****, ***** *********, expanded ****** *******, ********* a ************ ******** ********* driver. **** ** ***** are ************** ** *** way *** ** ****** to ******* **** **** Milestone.
Cost ** *********
********* ** ********* ***** to **** ***** ** the **** **** **** this *****. ********** **** migrations **** ** **** *********, both **** *** ***** and **** **** ***** the ******* ***** **** receive **** ******* ********** will *** *****.
***** **** ** ****** to make **** ** ** the ****** **** ********** annual ******* ****, **********, perhaps ***** / **** camera *****, ***. ** course, ** *********'* ****** company ***** *** *****, given ***** **** ********* and *********** ** *****, short **** ************* ** not * **** ********.
More *******
********* ** *** *** only ****** ** *****.************'* $** *** ******** offer **** ** **** **** ********** for ****, ** **** do *** *** *** ****** for *** ****** ******* fees.
Race ** *** ******
********* *** ****** **** more ******* ** ****** share **** ******* (*.*., see ********* ***** ****** *** Market ********* *** *********'* **** ** *************). ** **** ***, and ***** *****'* *********, this **** ** **********.
*******, ********* *** *** had * ***** ******** release ** ** ******, instead ******** ** ***** on ********'* **** *********** ****.
*** ******* *** ****** has ****** ********** ******** (save **********'* ********* *** ***** debatable cloud ******), *** ******* ***** advances ** **********, *** VMS ******* *** ************ left ** *** ****** *** try ** **** ********* from *** *******.
Comments (55)
Undisclosed #1
NOT switching to Milestone also requires customers to learn new stuff - the new (and very different) SeeTec recorder.
I would maintain that learning to use a new client would generally be easier than learning to configure and use the new recorder.
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Undisclosed #1
Fair point.
So I will flop my position. Though I still believe that a client would be easier to learn than a recorder, making the decision to switch or not has a different impact on each of the participants in the channel (integrators vs customers) - as you point out.
What do you think current Ocularis integrators will want their customers to do?
Which is easier? Retraining a few of their own techs on the new recorder function or retraining all their customers on using the new client?
If I am a customer using Ocularis, I still need support from my integrator and be able to rely on their expertise for training and/or when I have problems.
Since a new recorder shouldn't have much impact on the integrators customer, don't you think the integrators will have at least some bias when it comes to consulting with the customer on whether or not to switch?
What customer would switch to Milestone if their integrator was inclined to keep them on Ocularis?
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Undisclosed #2
Rumor has it that this information was distributed by Milestone via e-mail on Wed.
@John, Is this your source or is there another? Is there a link to the actual offer that you are aware of?
I am asking because the e-mail purportedly made some other claims that, if true, could be crucially important when deciding on a course of action.
Does anyone have a copy of the offer?
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Vasiles Kiosses
Be aware that you can no longer buy thru OnSSI channel licenes for
Ocularis 4.1 or below. You will have to use Ocularis 5.0 licenses. So you will have to consider moving to the new recording engine.
As an end user I deal with my customers with wide range of tolerance of learning. Ocularis has been the easiest interface I have seen. I do beleive that Milestone is very strong in its class but there are other VMS out there in the same space that can do what Milestone does and more.
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Undisclosed #2
Wouldn't it have made more sense for Canon to have paid a nickel less for Axis and picked up both Milestone and ONSSI instead? Just from a pure Sales perspective?
Isn't that one of the things that a big conglomerate can do for you, something that you might want to do, but can't swing yourself?
The SeeTec merger indicates that a reasonable deal was possible...
Oh, right, ONSSI would have insisted on being run as an independent company...
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Undisclosed Integrator #4
As an OnSSI channel, we are cautiously moving forward with the new product. Right now it's an absolute nightmare considering the amount of installed product we have out there. If a customer wants to add a camera, we have to either:
A) Install the new OC5 alongside the Legacy recorder on the same hardware, update OC Base, update ALL Clients. Difficult to sell all this labor to the customer for adding 1 camera.
B) Upgrade entire legacy system to OC5, if SUP is current then no software cost but again have to sell this labor & hassle to the customer.
The reduced quantity of available drivers issue is also biting us in the shorts with jobs we are currently closing, that were quoted with the 4.x version in mind.
But the thought of moving to Milestone (believe me we seriously considered this) still means selling this same amount (or more) of labor to the customer to send techs everywhere to install the new Clients & completely re-train all users. That's a $hit sandwich we aren't prepared to eat just yet.
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John Honovich
Milestone is advertising its OnSSI takeover program on Facebook. How weird...
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Undisclosed #2
Integrator pushing hard for ONSSI to Milestone Conversion business on LinkedIn.
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