Milestone Favorability Statistics 2021

By Ethan Ace, Published Apr 19, 2021, 10:19am EDT

Milestone has been a widely used VMS for years but with the growth of cloud and Milestone's confusing positioning here, what do integrators think of Milestone now?

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Inside, we examine statistics and commentary from ~200 security integrators on Milestone's positioning, pros, and cons.

****** *** ********

*********'* ****** *** * strong *** ******** (+**%), with ****** **** ** integrators ****** * ******** view.

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*** ************ ** **** modestly *** ** * small ******** ** ******** responses:

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******** ******* **

********* ******* *** ** were **** ************* **** positive *** **** ******** (net +**% **. +**%).

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Key ******

********** ********* **** **** these *** ******:

  • **** ****/***** *******
  • ***** ****** ******* *** integrations
  • **********-*****
  • *********
  • ***********
  • *** ******** ** *****

Good *******

*********** **** **** ******** positive ***** *********'* *******, both ***** ******* *** tech *******.

  • "**** *******, ******. *** dislike ***** ** * wish **** ***** **** their *** ****** ******* to ******* ******* ******** and ********."
  • "***** ******** *** *******!"
  • "***** ***,******, ********, ********, good *******. ** *** a ***."
  • "* **** ******* ** work **** **** ******* so * ***'* **** any **** ******* *** I **** * ****** feeling **** *** *** what *** *** *** and **** **** **** many ****** ** *** company ** ******* *** and **** *** *** respond ** **** ****** need. ** * ****** add * **** **********. Now *** *** ** they *******."
  • "********* ********* *** **** support **** *** *** post *****. *** ******* overall ***** **** *** can ******* * ******* of ******** ************. **** have **** ** *** widest ******* *** ********* adapt *** ******** **** primary ******** **** *****, Axis *** ****** **** quickly. *** ******* ***** I **** **** **** is * **** ** a ******** ***** ******** at * ****, * don't ***** * **** cloud ******** ** ****** but ********* ** *** way ** ***** ******* management **** ******* **** Directory ** * ******* is **** *********."
  • "********* ** ** ** to *** ******** *** the ******** ** ** installations. ***** ********* ** simple, ***** ******** ** easy ** ***, *** they *** ********** *******-****. Our ********* *** **** Milestone *** **** ******* as ** * **** our ***** **** *** support *****."
  • "********* ** **** ********* and *** ***** ****** when ** ***** ** integration ** ********* *******. The ************* **** ** exhaustive, *** *** ******* is ********* *********. (**** complaint ** **** ********** process ***** **** ** extra **** *****) ********* is ******* *** *** first ****** **** ********** performance ** * ****** selling *****, ** *********** and ********* ***** ** vary ** ******* ********. Lately ** ***** **** there *** **** **** or ******** **** *** not **** ****** **********."
  • "******** *** ***** ******* and **** *************"
  • "********** ****** **** ** to **** ******* ********. Also ****** ***** *******."
  • "***** ******* **** **** feature **** *** *************. Our ** ** *** enterprise ***. ***** ******* as ****. *** ********* needs * ******* ***** up *** **** ** use *****. ** *****! It's **** ********* ** navigate *** *** **** ways ** *** ** the **** *****."
  • "***** *****. ********* ******* especially **** ** *** Danish *****."
  • "**** **** ******* **** pretty ******* **** ***** camera ******** *** ************. Licenses *** **** ** install ****** *****. **** support *** **** **********."
  • "**** ******** *********. ********* support."
  • "**** ********** ************ ** Benelux. ** ************ ****, they **** ****** ******* Security ******"
  • "** **** **** ** Milestone ****** ********* *** we **** *** ** issue **** *** **** 5 ***** **** ***** sites. **** ******* *** been ***** *** ** just ******** ***************. ** have ******* ***** ***** and ** ** **** Milestone ** ** ***** expensive *** **** ** corporate ****** ** ******* out ** *** ********. In ********** ******** ***** be ***** **%-**% **** to ******* **** ****."
  • "***** ********* ***'* *** most ********** ******* *** there, *** ******** ***** and ***** ****. ******* has ****** **** ***** and *** *** *** always **** **** *******."

*******, ***** ******** ** Milestone ******* ********* ** **** *****, ******** **** **** strongly ********, **** **** three ******** ********.

Broad ****** ******* / ************

*********** **** **** ******** positive ** *********'* ***** IP ****** ******* *** numerous *****-***** ************.

  • "***** ******** ** ********* devices *** ***** ***** of ************ **** ********** a ***** ****** *** medium-large *********."
  • "***** *********** ***** ** work **** **** ***** every ** ****** ** have **** ****** **** and *** ***** ****."
  • "********** ***** ********, ******** neutral *** ******* ******* of ************ *** *******. Do *** **** **** with ******** **** ****** manufacture."
  • "*** ******* ** *** many ********* ***** ** cameras ** *****. **** support *** **** **** responsive ** *** *****. Allowing ** ** *** the **** ****** *** each ********* ** * project ** * ***** advantage *** **."
  • "**** *** ****** ******** improvements *** ******* ********* all **** ************ ******* on *** ******. *** one ***** * ***'* like ** ***** ******* recording ****** ********* ****(**) drives *** ******* ****** which ** ******** ****** performance, **** ********* ************ than ***** ***********(***** *******) and **** *********** ** design."
  • "* ********** *** **** native ************ **** ***** products."
  • "* **** *** *********, features *** ************. * do *** **** *** pricing"
  • "* **** ***** ***** of ************ *** * think ***** ********* ***** is **** *********"
  • "** ** * **** good ********** ********, ********** when *** ********* ********* camera *****, ****** *******, and ***** *******. ********* and ***** ***** *** be ** ***** ** you ** *** **** the ************."
  • "********* *** **** ** integrations. **** ********* ****** the *** ** *** system ******* *** ******* for ** ** ** cameras * ***** . Thats ******* ** ** book."
  • "********* ** * ***** system. * *****'* ****** with ** ** * couple ** ***** *** it ** **** ** what ** **** *** that ** ****** *****. When *** *** ******* that ** **** *** seem ** **** ****** strong ************. ** *** customer ** **** **** that, **** **'* ****."
  • "**** **** *********, **** variety ** ******** ************."
  • "*** ************* **** * majority ** ****** ******* and *** ***** ************"
  • "**** ** ** ********* robust ***** ********** ******. The ******* ****** **** and ******** ************ **** many ***** ** *** value ** *** **********."
  • "*** ***** **********, **** customer ******* *** **** of ***** ***** ************"
  • "*** ************* **** * majority ** ****** ******* and *** ***** ************"

**********-*****

**** *********** ********* **** XProtect *** ****-****** ** larger, ********** *******:

  • "********** ***** ********, ******** neutral *** ******* ******* of ************ *** *******. Do *** **** **** with ******** **** ****** manufacture."
  • "********** ****** **** ** used ** ************"
  • "**** *** ********** ***** installations"
  • "**** *** ********** ***** systems."
  • "** ** * **** good ********** ********, ********** when *** ********* ********* camera *****, ****** *******, and ***** *******. ********* and ***** ***** *** be ** ***** ** you ** *** **** the ************."
  • "**'* **** ******* ***** since * **** **** Milestone, *** ****'** * great ******** *** **********-***** systems."
  • "********* *********** **** *** local **** ** ***********. Fits **** **** *** Enterprise *******"
  • "***** ******* **** **** feature **** *** *************. Our ** ** *** enterprise ***. ***** ******* as ****. *** ********* needs * ******* ***** up *** **** ** use *****. ** *****! It's **** ********* ** navigate *** *** **** ways ** *** ** the **** *****."
  • "**** ** *** **** software ********* ** *** for ********** *********."
  • "**** ***** *** ********** systems"

Stable / ******** / *****

*******, *********** ******** **** that ********* *** *****, reliable, ** ******:

  • "**** *******, ******. *** dislike ***** ** * wish **** ***** **** their *** ****** ******* to ******* ******* ******** and ********."
  • "***** ***. ******, ********, features, **** *******. ** use * ***."
  • "***** *****, *** ******* issues ** *** ***. Reliable."
  • "* **** **** ******** several ***** . ******** and ******."
  • "***** ***, ***** *** complaints **** *******."
  • "***** ********, ***** ********** well **** ********."
  • "********* ** * ***** system. * *****'* ****** with ** ** * couple ** ***** *** it ** **** ** what ** **** *** that ** ****** *****."

Expensive / **********

*** **** ****** ******** comment ***** ********* *** that ** ** ****-****** or *********. ******* ***** specifically ********* ********* ******* costs.

  • "********* *** ****** *********** for **%+ ** ******** usage"
  • "*** ***** ** ********* and *********** ************ *****. Likely ***** *** ***** Enterprise *********, *** ** my ****, ****** ** need. **** **** ***** about ********* *** ** they **** ****** **** Lenel ** ** ****** seamless ** *********."
  • "********* *** **********. ****** after ******, **** ******* to ******. ** ********** is **** **** *** the *** ****** ******** in *** ****. *******, if *** **** **** of *** **** ******** functions **** *** *** king. ***** ****** ******* Optix, **** ** *** one ** *** *** most ********* ***."
  • "**** - ************, ********, works, ***** **** **** tons ** ***** ********, lots ** ******** **** might ** ****** ** a **** *********** *********** Dislike- ***** (*** *********, too **** *** ** Nickle *** **** *** to *****) *** *********** (not *********, *** **** friendly, *** *** ** is ***-***), *** *********** to ********* (***** *** the ******** **** *** integrator ****** ***** ***** troubleshooting *** ************* ******), horrible **** ******* ***** is *** ********** **** if ** *** ****), sales ******* ******** ****** a *** ** ** desired"
  • "********* ** *** **** to ***********'* *****. **** product *** * ***** their ********* ***** ** be ******** **********. **** also ******** ******** ***** licensing ** ***** *** loophole **** ******* *** to ****** ** ******** worth ** *** ** encoder ******* ***** * single ****** *******. **** their ********* ********** *** very *********."
  • "****** **** *** ********** 'best ** *****' *** server *******, ***** ****** licensing ******* **** * non-discretionary *** **** *** a ******* ** * year ***** ***** *** escalating. **** ***** **** cheap ** *** ***** place *** *** ****** Husky '*' ****** *** very ********* **** ******** with ***********. *******, *** software ** ********* & second-to-none **** ** ***** to ************. ****** ******* where ********* ******** *****. Therefore ** **** ** neutral - **** **** their ***** ***** * premium, *********** ************ ** equally * ***** *****-******** presence **** ******* ********** is ********. **'* ** enterprise-level ****** **** ***** the ***** **** ******** (XProtect *********+) ** ****** compared ** ***********."
  • "******** *******, *** ***** it ** *** ********* for **** ** *** clients. ***** ** ** redundant **** *** ******** available **** **** *** products"
  • "*** *********. **** ******, just *** ****** *** my *******"
  • "**** ***** *** ******"
  • "*********** ******** *** ******* is *** **** *******. Stable *******. ********* *******"
  • "* **** *** *********, features *** ************. * do *** **** *** pricing"
  • "**** ** *** **** for ** ******** ****"
  • "*********"

**** **** ** ***** responding ********* **** **** Milestone *** *********:

  • "* **** *** *** its ***** *** *** integration **** ** **** awesome *** *** ** the ***** ****** ** competitive. *** ******** *********"
  • "* **** ***** ***** of ************ *** * think ***** ********* ***** is **** *********"
  • "**** *** ****** ******** improvements *** ******* ********* all **** ************ ******* on *** ******. *** one ***** * ***'* like ** ***** ******* recording ****** ********* ****(**) drives *** ******* ****** which ** ******** ****** performance, **** ********* ************ than ***** ***********(***** *******) and **** *********** ** design."
  • "** **** **** ** Milestone ****** ********* *** we **** *** ** issue **** *** **** 5 ***** **** ***** sites. **** ******* *** been ***** *** ** just ******** ***************. ** have ******* ***** ***** and ** ** **** Miletone ** ** ***** expensive *** **** ** corporate ****** ** ******* out ** *** ********. In ********** ******** ***** be ***** **%-**% **** to ******* **** ****."
  • "********, *** **********."
  • "***** **** ************. *** use * ********* ****** design *** ******* ******** applications. ********** ** ****** systems. ******* ********* *** the ****** *******. **** alot ** *****."

Complicated / ******* ** *** ** *** ***

**** *********** **** *********'* complexity ** * ****** for ***** ******** ** neutral *****:

  • "**** - ************, ********, works, ***** **** **** tons ** ***** ********, lots ** ******** **** might ** ****** ** a **** *********** ***********. Dislike- ***** (*** *********, too **** *** ** Nickle *** **** *** to *****) *** *********** (not *********, *** **** friendly, *** *** ** is ***-***), *** *********** to ********* (***** *** the ******** **** *** integrator ****** ***** ***** troubleshooting *** ************* ******), horrible **** ******* ***** is *** ********** **** if ** *** ****), sales ******* ******** ****** a *** ** ** desired"
  • "****: **** ** ******* over ***** ******** *******, allows **** ******* ******* configurations **** ****, **** support *** **** ********* cameras. **** *******. *******: Setup *** ********** ** complicated, ********** ****** ** not ** *** *********. Troubleshooting ** ***** *********** by *** ***** ****** of ********* ******* *** settings."
  • "*** *** **** ********* to *********, *** *********."
  • "****** *** ** *********** at *****, *** *** its ********** ***** *** effective"
  • "*********** *********"
  • "********* ** * **** product, *** **** ******* in *** ******* ********* market. ** *** ******* partners. ******* ** **** Professional *** **."
  • "*********** ******** *** ******* is *** **** *******. Stable *******. ********* *******"
  • "********* ** ***"
  • "**** ** ***** *********, but ***** ****"
  • "*********** ******** *** ******* is *** **** *******. Stable *******. ********* *******"
  • "** **** ******** * number ** ********* ******* in *** **** ****. Not * *** *******, but ********** *** ******* up **** *********. **** interface ***** **** **** as ****. *****, *** a ******** *******, **** a ****** *****."
  • "****** *** *********** ******* is **** ********** *** tedious. *****'* ** ****** that ***** ******* */* needs ** ** *****. However, ***** **** ******* is **** ****."

**** * *** *********** responding ********** ***** ********* overall **** ** *** complicated:

  • "********* ** * *********** platform **** *** *** to **** **. *'** been ******* **** ** for * ***** *** and *** ****** ** navigate ***."
  • "***** ********, ****** ****** complicated ** ****** *** setup."
  • "**** *** ****** ******** improvements *** ******* ********* all **** ************ ******* on *** ******. *** one ***** * ***'* like ** ***** ******* recording ****** ********* ****(**) drives *** ******* ****** which ** ******** ****** performance, **** ********* ************ than ***** ***********(***** *******) and **** *********** ** design."

Few ******** ** *****

**** *** *********** ********* Milestone's ****** *******, *****.

*** *** ********, *** felt **** ********* ******* and ******** ******** ***** Canon **** ****.

** **** ** ** a ********* ******* *** years *** **** ***** Canon **** **** ** started ******** **** ****** channel *******. *** **** of *** ********** ******** (or **** *** ********) for ******* ***** ******* was **** **** *******. The ******* ******* ********* negative ******** **** ********* who ********* **** ********* hardware **** *** **********. We ********* ******** **** of *** ******* ** other *************. *** **** that ****** **** ********* are *** ****** * total **** ** ******* with **** **** ******** times **** **** ** the ***** **** **** no *********.

***** *** ***** *** favorable *** ****** ** see **** ****/********* ***********:

********* ** * ***** software **** ****. **** wondering *** ***** **** not ***** ** ** Axis.

*******

*******, ********* ** ** a ********** ****** ********. However, **** **** ********** in *** ***** ** the *****, ***** **** competitors (*.*. ******** ** Nx *******) **** ******* done, ***** *****-********** ******** ******** ** grow. ********* *** *** a ***** ***** ** cloud ***********,**** ***, *** *********** *****. *** ********* ********* this **** ** *** to ***** *********** *********** for *** **** ** this ******.

Comments (7)

*** ************ ******** **********/********** commenting **** ******** ** too *********** ** ********* or ******* **** ***'* proficient. * ****** ***** people ********* **** ***'*.

Agree
Disagree: 1
Informative: 1
Unhelpful
Funny: 3

**'* *** ********, *********** Milestone ** ****** ******** to **** *** *** development *** **'* *** more ******* **** * DVR ** *****. * remember *** ****/*** *** days **** ********* ******** ~$3,000 ************* ******* *** you *** ** ** careful *** *** ******** was *** ** **** you ***** *** ****** system.

Agree: 1
Disagree
Informative
Unhelpful
Funny: 1

** *** ******* ** what *** *** ***********. Configuring ** ** ********* with *** ***** ****** control ** *** ****** straightforward ********* ** *** access ************. *********** ** to ****** ******* *** function ** * ***** level, ****** ******.

Agree: 4
Disagree
Informative: 1
Unhelpful
Funny

IPVM Image

Agree
Disagree
Informative
Unhelpful
Funny: 4

*'* **** **** **** complexity ** ***** *********** what *** ****** **** and *** ******** ** is. **** * ***'* tolerate ** ********** ** the *** **** ****. There *** * *** of ********** ******* **** have ********** ******** *** others **** **** ** use *** ****** *** it ****** *** **** a ****** ** ******** science *** **** ** perform *** ** *** operations. *********'* *** **** interface ** ****** *********** and *** *********.

Agree: 1
Disagree: 1
Informative: 1
Unhelpful
Funny

* ** *** **** Milestone ******** ** **** complicated. *'** ******* **** 120 ***** ************ ** our ********** *** ******* is *** *** ******* language *** */* ** them. ******** *** ********* style, ****** ******* *** one ** *** ****** with ***** *****.

*** *** ** **** specific ***** **** ** complicated ** *** ********* for ******* ************ **********, playback *** ******?

Agree
Disagree
Informative
Unhelpful
Funny

***'* **** ** *** down *** ** ******* it ***** ** ***** as ** ********* ** compare ** ******. * find **** ** *****'* flow *** **. ***, you *** ********* ***** on ********* *** *'** done **** ************.

*** *** **** *** is *** ** * system *** *** **** will **** ** ***** to *** ******. **** rarely ******* *** **** potential ** *** ******* because *** *** *********** or *****'* **** **** or *** ** **** features **** ****** **** it *** **.

**** *** ***** * user ****, **** ** what **** ****. **** expect ******* *************. **** it *****'*, **** ****** give ** ** ***** calling *******.

** **, *** *** when *** *** *** a ********** ****** ** front ** * ***** of ********, **** **** some ******* *********** *** they *** **** ** a ******** ** *** system ******* ******* ********.

*** ***** ****** ** full ** ******** **** are ****** ** ******* bloat **** *****'* *** value *** ** ******** that ** ***** *** same ***** **** *** same ************. **** **** over ********** **** *** be * **** ****** system. *** **** ********* does **** *** **'* symptomatic ** *** ****** we **** **********, ********** and ********** *******.

********* **** ******** ** be ** ** ** for **********. ** **** rant ** **** ** overall *********** ** *** I ******* ** *** be ******** *** *** industry (*** **** ***** days) ****** * *** as ** **********.

** ******** ********* ********** and ****/******/****. ****

Agree
Disagree
Informative
Unhelpful
Funny
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