Milestone Favorability Statistics 2021
Milestone has been a widely used VMS for years but with the growth of cloud and Milestone's confusing positioning here, what do integrators think of Milestone now?
Inside, we examine statistics and commentary from ~200 security integrators on Milestone's positioning, pros, and cons.
Strong *** ********
*********'* ****** *** * ****** *** positive (+**%), **** ****** **** ** integrators ****** * ******** ****.
*** ************ ** **** ******** *** to * ***** ******** ** ******** responses:
Stronger ******* **
********* ******* *** ** **** ************* more ******** *** **** ******** (*** +44% **. +**%).
Key ******
********** ********* **** **** ***** *** themes:
- **** ****/***** *******
- ***** ****** ******* *** ************
- **********-*****
- *********
- ***********
- *** ******** ** *****
Good *******
*********** **** **** ******** ******** ***** Milestone's *******, **** ***** ******* *** tech *******.
- "**** *******, ******. *** ******* ***** be * **** **** ***** **** their *** ****** ******* ** ******* against ******** *** ********."
- "***** ******** *** *******!"
- "***** ***,******, ********, ********, **** *******. We *** * ***."
- "* **** ******* ** **** **** this ******* ** * ***'* **** any **** ******* *** * **** a ****** ******* **** *** *** what *** *** *** *** **** they **** **** ****** ** *** company ** ******* *** *** **** you *** ******* ** **** ****** need. ** * ****** *** * good **********. *** *** *** ** they *******."
- "********* ********* *** **** ******* **** pre *** **** *****. *** ******* overall ***** **** *** *** ******* a ******* ** ******** ************. **** have **** ** *** ****** ******* and ********* ***** *** ******** **** primary ******** **** *****, **** *** Hanwha **** *******. *** ******* ***** I **** **** **** ** * lack ** * ******** ***** ******** at * ****, * ***'* ***** a **** ***** ******** ** ****** but ********* ** *** *** ** cloud ******* ********** **** ******* **** Directory ** * ******* ** **** important."
- "********* ** ** ** ** *** platform *** *** ******** ** ** installations. ***** ********* ** ******, ***** software ** **** ** ***, *** they *** ********** *******-****. *** ********* who **** ********* *** **** ******* as ** * **** *** ***** reps *** ******* *****."
- "********* ** **** ********* *** *** first ****** **** ** ***** ** integration ** ********* *******. *** ************* list ** **********, *** *** ******* is ********* *********. (**** ********* ** that ********** ******* ***** **** ** extra **** *****) ********* ** ******* not *** ***** ****** **** ********** performance ** * ****** ******* *****, as *********** *** ********* ***** ** vary ** ******* ********. ****** ** seems **** ***** *** **** **** or ******** **** *** *** **** tested **********."
- "******** *** ***** ******* *** **** functionality"
- "********** ****** **** ** ** **** product ********. **** ****** ***** *******."
- "***** ******* **** **** ******* **** and *************. *** ** ** *** enterprise ***. ***** ******* ** ****. The ********* ***** * ******* ***** up *** **** ** *** *****. It *****! **'* **** ********* ** navigate *** *** **** **** ** get ** *** **** *****."
- "***** *****. ********* ******* ********** **** US *** ****** *****."
- "**** **** ******* **** ****** ******* with ***** ****** ******** *** ************. Licenses *** **** ** ******* ****** exacq. **** ******* *** **** **********."
- "**** ******** *********. ********* *******."
- "**** ********** ************ ** *******. ** architecture ****, **** **** ****** ******* Security ******"
- "** **** **** ** ********* ****** installed *** ** **** *** ** issue **** *** **** * ***** with ***** *****. **** ******* *** been ***** *** ** **** ******** recertification. ** **** ******* ***** ***** and ** ** **** ********* ** be ***** ********* *** **** ** corporate ****** ** ******* *** ** the ********. ** ********** ******** ***** be ***** **%-**% **** ** ******* over ****."
- "***** ********* ***'* *** **** ********** company *** *****, *** ******** ***** and ***** ****. ******* *** ****** been ***** *** *** *** *** always **** **** *******."
*******, ***** ******** ** ********* ******* were***** ** **** *****, ******** **** **** ******** ********, with **** ***** ******** ********.
Broad ****** ******* / ************
*********** **** **** ******** ******** ** Milestone's ***** ** ****** ******* *** numerous *****-***** ************.
- "***** ******** ** ********* ******* *** large ***** ** ************ **** ********** a ***** ****** *** ******-***** *********."
- "***** *********** ***** ** **** **** just ***** ***** ** ****** ** have **** ****** **** *** *** scale ****."
- "********** ***** ********, ******** ******* *** broader ******* ** ************ *** *******. Do *** **** **** **** ******** from ****** ***********."
- "*** ******* ** *** **** ********* types ** ******* ** *****. **** support *** **** **** ********** ** our *****. ******** ** ** *** the **** ****** *** **** ********* in * ******* ** * ***** advantage *** **."
- "**** *** ****** ******** ************ *** support ********* *** **** ************ ******* on *** ******. *** *** ***** I ***'* **** ** ***** ******* recording ****** ********* ****(**) ****** *** Archive ****** ***** ** ******** ****** performance, **** ********* ************ **** ***** competitors(think *******) *** **** *********** ** design."
- "* ********** *** **** ****** ************ with ***** ********."
- "* **** *** *********, ******** *** integrations. * ** *** **** *** pricing"
- "* **** ***** ***** ** ************ but * ***** ***** ********* ***** is **** *********"
- "** ** * **** **** ********** solution, ********** **** *** ********* ********* camera *****, ****** *******, *** ***** systems. ********* *** ***** ***** *** be ** ***** ** *** ** not **** *** ************."
- "********* *** **** ** ************. **** milestone ****** *** *** ** *** system ******* *** ******* *** ** to ** ******* * ***** . Thats ******* ** ** ****."
- "********* ** * ***** ******. * haven't ****** **** ** ** * couple ** ***** *** ** ** good ** **** ** **** *** that ** ****** *****. **** *** get ******* **** ** **** *** seem ** **** ****** ****** ************. If *** ******** ** **** **** that, **** **'* ****."
- "**** **** *********, **** ******* ** approved ************."
- "*** ************* **** * ******** ** camera ******* *** *** ***** ************"
- "**** ** ** ********* ****** ***** Management ******. *** ******* ****** **** and ******** ************ **** **** ***** to *** ***** ** *** **********."
- "*** ***** **********, **** ******** ******* and **** ** ***** ***** ************"
- "*** ************* **** * ******** ** camera ******* *** *** ***** ************"
**********-*****
**** *********** ********* **** ******** *** well-suited ** ******, ********** *******:
- "********** ***** ********, ******** ******* *** broader ******* ** ************ *** *******. Do *** **** **** **** ******** from ****** ***********."
- "********** ****** **** ** **** ** manufactures"
- "**** *** ********** ***** *************"
- "**** *** ********** ***** *******."
- "** ** * **** **** ********** solution, ********** **** *** ********* ********* camera *****, ****** *******, *** ***** systems. ********* *** ***** ***** *** be ** ***** ** *** ** not **** *** ************."
- "**'* **** ******* ***** ***** * last **** *********, *** ****'** * great ******** *** **********-***** *******."
- "********* *********** **** *** ***** **** is ***********. **** **** **** *** Enterprise *******"
- "***** ******* **** **** ******* **** and *************. *** ** ** *** enterprise ***. ***** ******* ** ****. The ********* ***** * ******* ***** up *** **** ** *** *****. It *****! **'* **** ********* ** navigate *** *** **** **** ** get ** *** **** *****."
- "**** ** *** **** ******** ********* by *** *** ********** *********."
- "**** ***** *** ********** *******"
Stable / ******** / *****
*******, *********** ******** **** **** ********* was *****, ********, ** ******:
- "**** *******, ******. *** ******* ***** be * **** **** ***** **** their *** ****** ******* ** ******* against ******** *** ********."
- "***** ***. ******, ********, ********, **** support. ** *** * ***."
- "***** *****, *** ******* ****** ** the ***. ********."
- "* **** **** ******** ******* ***** . ******** *** ******."
- "***** ***, ***** *** ********** **** clients."
- "***** ********, ***** ********** **** **** everyone."
- "********* ** * ***** ******. * haven't ****** **** ** ** * couple ** ***** *** ** ** good ** **** ** **** *** that ** ****** *****."
Expensive / **********
*** **** ****** ******** ******* ***** Milestone *** **** ** ** ****-****** or *********. ******* ***** ************ ********* recurring ******* *****.
- "********* *** ****** *********** *** **%+ of ******** *****"
- "*** ***** ** ********* *** *********** subscription *****. ****** ***** *** ***** Enterprise *********, *** ** ** ****, simply ** ****. **** **** ***** about ********* *** ** **** **** teamed **** ***** ** ** ****** seamless ** *********."
- "********* *** **********. ****** ***** ******, with ******* ** ******. ** ********** is **** **** *** *** *** clunky ******** ** *** ****. *******, if *** **** **** ** *** more ******** ********* **** *** *** king. ***** ****** ******* *****, **** is *** *** ** *** *** most ********* ***."
- "**** - ************, ********, *****, ***** well **** **** ** ***** ********, lots ** ******** **** ***** ** useful ** * **** *********** *********** Dislike- ***** (*** *********, *** **** add ** ****** *** **** *** to *****) *** *********** (*** *********, not **** ********, *** *** ** is ***-***), *** *********** ** ********* (great *** *** ******** **** *** integrator ****** ***** ***** *************** *** configuration ******), ******** **** ******* ***** is *** ********** **** ** ** was ****), ***** ******* ******** ****** a *** ** ** *******"
- "********* ** *** **** ** ***********'* Chevy. **** ******* *** * ***** their ********* ***** ** ** ******** convoluted. **** **** ******** ******** ***** licensing ** ***** *** ******** **** allowed *** ** ****** ** ******** worth ** *** ** ******* ******* using * ****** ****** *******. **** their ********* ********** *** **** *********."
- "****** **** *** ********** '**** ** breed' *** ****** *******, ***** ****** licensing ******* **** * ***-************* *** cost *** * ******* ** * year ***** ***** *** **********. **** never **** ***** ** *** ***** place *** *** ****** ***** '*' series *** **** ********* **** ******** with ***********. *******, *** ******** ** excellent & ******-**-**** **** ** ***** to ************. ****** ******* ***** ********* actually *****. ********* ** **** ** neutral - **** **** ***** ***** where * *******, *********** ************ ** equally * ***** *****-******** ******** **** central ********** ** ********. **'* ** enterprise-level ****** **** ***** *** ***** cost ******** (******** *********+) ** ****** compared ** ***********."
- "******** *******, *** ***** ** ** too ********* *** **** ** *** clients. ***** ** ** ********* **** the ******** ********* **** **** *** products"
- "*** *********. **** ******, **** *** costly *** ** *******"
- "**** ***** *** ******"
- "*********** ******** *** ******* ** *** very *******. ****** *******. ********* *******"
- "* **** *** *********, ******** *** integrations. * ** *** **** *** pricing"
- "**** ** *** **** *** ** customer ****"
- "*********"
**** **** ** ***** ********** ********* felt **** ********* *** *********:
- "* **** *** *** *** ***** and *** *********** **** ** **** awesome *** *** ** *** ***** should ** ***********. *** ******** *********"
- "* **** ***** ***** ** ************ but * ***** ***** ********* ***** is **** *********"
- "**** *** ****** ******** ************ *** support ********* *** **** ************ ******* on *** ******. *** *** ***** I ***'* **** ** ***** ******* recording ****** ********* ****(**) ****** *** Archive ****** ***** ** ******** ****** performance, **** ********* ************ **** ***** competitors(think *******) *** **** *********** ** design."
- "** **** **** ** ********* ****** installed *** ** **** *** ** issue **** *** **** * ***** with ***** *****. **** ******* *** been ***** *** ** **** ******** recertification. ** **** ******* ***** ***** and ** ** **** ******** ** be ***** ********* *** **** ** corporate ****** ** ******* *** ** the ********. ** ********** ******** ***** be ***** **%-**% **** ** ******* over ****."
- "********, *** **********."
- "***** **** ************. *** *** * federated ****** ****** *** ******* ******** applications. ********** ** ****** *******. ******* available *** *** ****** *******. **** alot ** *****."
Complicated / ******* ** *** ** *** ***
**** *********** **** *********'* ********** ** a ****** *** ***** ******** ** neutral *****:
- "**** - ************, ********, *****, ***** well **** **** ** ***** ********, lots ** ******** **** ***** ** useful ** * **** *********** ***********. Dislike- ***** (*** *********, *** **** add ** ****** *** **** *** to *****) *** *********** (*** *********, not **** ********, *** *** ** is ***-***), *** *********** ** ********* (great *** *** ******** **** *** integrator ****** ***** ***** *************** *** configuration ******), ******** **** ******* ***** is *** ********** **** ** ** was ****), ***** ******* ******** ****** a *** ** ** *******"
- "****: **** ** ******* **** ***** possible *******, ****** **** ******* ******* configurations **** ****, **** ******* *** many ********* *******. **** *******. *******: Setup *** ********** ** ***********, ********** client ** *** ** *** *********. Troubleshooting ** ***** *********** ** *** large ****** ** ********* ******* *** settings."
- "*** *** **** ********* ** *********, not *********."
- "****** *** ** *********** ** *****, but *** *** ********** ***** *** effective"
- "*********** *********"
- "********* ** * **** *******, *** less ******* ** *** ******* ********* market. ** *** ******* ********. ******* is **** ************ *** **."
- "*********** ******** *** ******* ** *** very *******. ****** *******. ********* *******"
- "********* ** ***"
- "**** ** ***** *********, *** ***** well"
- "*********** ******** *** ******* ** *** very *******. ****** *******. ********* *******"
- "** **** ******** * ****** ** Milestone ******* ** *** **** ****. Not * *** *******, *** ********** not ******* ** **** *********. **** interface ***** **** **** ** ****. Still, *** * ******** *******, **** a ****** *****."
- "****** *** *********** ******* ** **** convoluted *** *******. *****'* ** ****** that ***** ******* */* ***** ** be *****. *******, ***** **** ******* is **** ****."
**** * *** *********** ********** ********** about ********* ******* **** ** *** complicated:
- "********* ** * *********** ******** **** you *** ** **** **. *'** been ******* **** ** *** * years *** *** *** ****** ** navigate ***."
- "***** ********, ****** ****** *********** ** manage *** *****."
- "**** *** ****** ******** ************ *** support ********* *** **** ************ ******* on *** ******. *** *** ***** I ***'* **** ** ***** ******* recording ****** ********* ****(**) ****** *** Archive ****** ***** ** ******** ****** performance, **** ********* ************ **** ***** competitors(think *******) *** **** *********** ** design."
Few ******** ** *****
**** *** *********** ********* *********'* ****** company, *****.
*** *** ********, *** **** **** Milestone ******* *** ******** ******** ***** Canon **** ****.
** **** ** ** * ********* partner *** ***** *** **** ***** Canon **** **** ** ******* ******** poor ****** ******* *******. *** **** of *** ********** ******** (** **** new ********) *** ******* ***** ******* was **** **** *******. *** ******* started ********* ******** ******** **** ********* who ********* **** ********* ******** **** and **********. ** ********* ******** **** of *** ******* ** ***** *************. The **** **** ****** **** ********* are *** ****** * ***** **** of ******* **** **** **** ******** times **** **** ** *** ***** come **** ** *********.
***** *** ***** *** ********* *** wanted ** *** **** ****/********* ***********:
********* ** * ***** ******** **** play. **** ********* *** ***** **** not ***** ** ** ****.
*******
*******, ********* ** ** * ********** stable ********. *******, **** **** ********** in *** ***** ** *** *****, which **** *********** (*.*. ******** ** Nx *******) **** ******* ****, ***** cloud-first***** ******** ******** ** ****. ********* *** *** * ***** start ** ***** ***********,**** ***, *** *********** *****. *** ********* ********* **** **** be *** ** *** *********** *********** for *** **** ** **** ******.
**'* *** ********, *********** ********* ** simple ******** ** **** *** *** development *** **'* *** **** ******* than * *** ** *****. * remember *** ****/*** *** **** **** Milestone ******** ~$*,*** ************* ******* *** you *** ** ** ******* *** the ******** *** *** ** **** you ***** *** ****** ******.
** *** ******* ** **** *** are ***********. *********** ** ** ********* with *** ***** ****** ******* ** not ****** *************** ********* ** *** access ************. *********** ** ** ****** cameras *** ******** ** * ***** level, ****** ******.
*'* **** **** **** ********** ** setup *********** **** *** ****** **** and *** ******** ** **. **** I ***'* ******** ** ********** ** the *** **** ****. ***** *** a *** ** ********** ******* **** have ********** ******** *** ****** **** need ** *** *** ****** *** it ****** *** **** * ****** in ******** ******* *** **** ** perform *** ** *** **********. *********'* end **** ********* ** ****** *********** and *** *********.
* ** *** **** ********* ******** is **** ***********. *'** ******* **** 120 ***** ************ ** *** ********** and ******* ** *** *** ******* language *** */* ** ****. ******** was ********* *****, ****** ******* *** one ** *** ****** **** ***** users.
*** *** ** **** ******** ***** what ** *********** ** *** ********* for ******* ************ **********, ******** *** export?
***'* **** ** *** **** *** go ******* ** ***** ** ***** as ** ********* ** ******* ** others. * **** **** ** *****'* flow *** **. ***, *** *** classroom ***** ** ********* *** *'** done **** ************.
*** *** **** *** ** *** in * ****** *** *** **** will **** ** ***** ** *** basics. **** ****** ******* *** **** potential ** *** ******* ******* *** too *********** ** *****'* **** **** or *** ** **** ******** **** forget **** ** *** **.
**** *** ***** * **** ****, they ** **** **** ****. **** expect ******* *************. **** ** *****'*, they ****** **** ** ** ***** calling *******.
** **, *** *** **** *** can *** * ********** ****** ** front ** * ***** ** ********, give **** **** ******* *********** *** they *** **** ** * ******** of *** ****** ******* ******* ********.
*** ***** ****** ** **** ** products **** *** ****** ** ******* bloat **** *****'* *** ***** *** 30 ******** **** ** ***** *** same ***** **** *** **** ************. They **** **** ********** **** *** be * **** ****** ******. *** that ********* **** **** *** **'* symptomatic ** *** ****** ** **** specifying, ********** *** ********** *******.
********* **** ******** ** ** ** go ** *** **********. ** **** rant ** **** ** ******* *********** in *** * ******* ** *** be ******** *** *** ******** (*** tech ***** ****) ****** * *** as ** **********.
** ******** ********* ********** *** ****/******/****. KISS
********* ******** ********* *** ***** ******* and ********* **** ***** ******* *******. Milestone ********** ***** * "**** ** the **** ********" ** *** ****** with ***** ******* *** ********** **********. Milestone ******* ********** ******* ********** ** if **** *** * ***** ****** technology ********. ********* ** *** ****. It ** *** ** * ****** of **** ******* ** * ***** market. ****** **** ******** ******** *** common *** ******* *** ***** ******** products ** *********, *** **** *********** ignorant, *** ** **** ***** **** to ***-********.
*** ************ ******** **********/********** ********** **** XProtect ** *** *********** ** ********* or ******* **** ***'* **********. * assume ***** ****** ********* **** ***'*.