Milestone Favorability Statistics 2021

By Ethan Ace, Published Apr 19, 2021, 10:19am EDT (Info+)

Milestone has been a widely used VMS for years but with the growth of cloud and Milestone's confusing positioning here, what do integrators think of Milestone now?

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Inside, we examine statistics and commentary from ~200 security integrators on Milestone's positioning, pros, and cons.

****** *** ********

*********'* ****** *** * ****** *** positive (+**%), **** ****** **** ** integrators ****** * ******** ****.

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*** ************ ** **** ******** *** to * ***** ******** ** ******** responses:

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******** ******* **

********* ******* *** ** **** **** significantly **** ******** *** **** ******** (net +**% **. +**%).

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Key ******

********** ********* **** **** ***** *** themes:

  • **** ****/***** *******
  • ***** ****** ******* *** ************
  • **********-*****
  • *********
  • ***********
  • *** ******** ** *****

Good *******

*********** **** **** ******** ******** ***** Milestone's *******, **** ***** ******* *** tech *******.

  • "**** *******, ******. *** ******* ***** be * **** **** ***** **** their *** ****** ******* ** ******* against ******** *** ********."
  • "***** ******** *** *******!"
  • "***** ***,******, ********, ********, **** *******. We *** * ***."
  • "* **** ******* ** **** **** this ******* ** * ***'* **** any **** ******* *** * **** a ****** ******* **** *** *** what *** *** *** *** **** they **** **** ****** ** *** company ** ******* *** *** **** you *** ******* ** **** ****** need. ** * ****** *** * good **********. *** *** *** ** they *******."
  • "********* ********* *** **** ******* **** pre *** **** *****. *** ******* overall ***** **** *** *** ******* a ******* ** ******** ************. **** have **** ** *** ****** ******* and ********* ***** *** ******** **** primary ******** **** *****, **** *** Hanwha **** *******. *** ******* ***** I **** **** **** ** * lack ** * ******** ***** ******** at * ****, * ***'* ***** a **** ***** ******** ** ****** but ********* ** *** *** ** cloud ******* ********** **** ******* **** Directory ** * ******* ** **** important."
  • "********* ** ** ** ** *** platform *** *** ******** ** ** installations. ***** ********* ** ******, ***** software ** **** ** ***, *** they *** ********** *******-****. *** ********* who **** ********* *** **** ******* as ** * **** *** ***** reps *** ******* *****."
  • "********* ** **** ********* *** *** first ****** **** ** ***** ** integration ** ********* *******. *** ************* list ** **********, *** *** ******* is ********* *********. (**** ********* ** that ********** ******* ***** **** ** extra **** *****) ********* ** ******* not *** ***** ****** **** ********** performance ** * ****** ******* *****, as *********** *** ********* ***** ** vary ** ******* ********. ****** ** seems **** ***** *** **** **** or ******** **** *** *** **** tested **********."
  • "******** *** ***** ******* *** **** functionality"
  • "********** ****** **** ** ** **** product ********. **** ****** ***** *******."
  • "***** ******* **** **** ******* **** and *************. *** ** ** *** enterprise ***. ***** ******* ** ****. The ********* ***** * ******* ***** up *** **** ** *** *****. It *****! **'* **** ********* ** navigate *** *** **** **** ** get ** *** **** *****."
  • "***** *****. ********* ******* ********** **** US *** ****** *****."
  • "**** **** ******* **** ****** ******* with ***** ****** ******** *** ************. Licenses *** **** ** ******* ****** exacq. **** ******* *** **** **********."
  • "**** ******** *********. ********* *******."
  • "**** ********** ************ ** *******. ** architecture ****, **** **** ****** ******* Security ******"
  • "** **** **** ** ********* ****** installed *** ** **** *** ** issue **** *** **** * ***** with ***** *****. **** ******* *** been ***** *** ** **** ******** recertification. ** **** ******* ***** ***** and ** ** **** ********* ** be ***** ********* *** **** ** corporate ****** ** ******* *** ** the ********. ** ********** ******** ***** be ***** **%-**% **** ** ******* over ****."
  • "***** ********* ***'* *** **** ********** company *** *****, *** ******** ***** and ***** ****. ******* *** ****** been ***** *** *** *** *** always **** **** *******."

*******, ***** ******** ** ********* ******* were***** ** **** *****, ******** **** **** ******** ********, with **** ***** ******** ********.

Broad ****** ******* / ************

*********** **** **** ******** ******** ** Milestone's ***** ** ****** ******* *** numerous *****-***** ************.

  • "***** ******** ** ********* ******* *** large ***** ** ************ **** ********** a ***** ****** *** ******-***** *********."
  • "***** *********** ***** ** **** **** just ***** ***** ** ****** ** have **** ****** **** *** *** scale ****."
  • "********** ***** ********, ******** ******* *** broader ******* ** ************ *** *******. Do *** **** **** **** ******** from ****** ***********."
  • "*** ******* ** *** **** ********* types ** ******* ** *****. **** support *** **** **** ********** ** our *****. ******** ** ** *** the **** ****** *** **** ********* in * ******* ** * ***** advantage *** **."
  • "**** *** ****** ******** ************ *** support ********* *** **** ************ ******* on *** ******. *** *** ***** I ***'* **** ** ***** ******* recording ****** ********* ****(**) ****** *** Archive ****** ***** ** ******** ****** performance, **** ********* ************ **** ***** competitors(think *******) *** **** *********** ** design."
  • "* ********** *** **** ****** ************ with ***** ********."
  • "* **** *** *********, ******** *** integrations. * ** *** **** *** pricing"
  • "* **** ***** ***** ** ************ but * ***** ***** ********* ***** is **** *********"
  • "** ** * **** **** ********** solution, ********** **** *** ********* ********* camera *****, ****** *******, *** ***** systems. ********* *** ***** ***** *** be ** ***** ** *** ** not **** *** ************."
  • "********* *** **** ** ************. **** milestone ****** *** *** ** *** system ******* *** ******* *** ** to ** ******* * ***** . Thats ******* ** ** ****."
  • "********* ** * ***** ******. * haven't ****** **** ** ** * couple ** ***** *** ** ** good ** **** ** **** *** that ** ****** *****. **** *** get ******* **** ** **** *** seem ** **** ****** ****** ************. If *** ******** ** **** **** that, **** **'* ****."
  • "**** **** *********, **** ******* ** approved ************."
  • "*** ************* **** * ******** ** camera ******* *** *** ***** ************"
  • "**** ** ** ********* ****** ***** Management ******. *** ******* ****** **** and ******** ************ **** **** ***** to *** ***** ** *** **********."
  • "*** ***** **********, **** ******** ******* and **** ** ***** ***** ************"
  • "*** ************* **** * ******** ** camera ******* *** *** ***** ************"

**********-*****

**** *********** ********* **** ******** *** well-suited ** ******, ********** *******:

  • "********** ***** ********, ******** ******* *** broader ******* ** ************ *** *******. Do *** **** **** **** ******** from ****** ***********."
  • "********** ****** **** ** **** ** manufactures"
  • "**** *** ********** ***** *************"
  • "**** *** ********** ***** *******."
  • "** ** * **** **** ********** solution, ********** **** *** ********* ********* camera *****, ****** *******, *** ***** systems. ********* *** ***** ***** *** be ** ***** ** *** ** not **** *** ************."
  • "**'* **** ******* ***** ***** * last **** *********, *** ****'** * great ******** *** **********-***** *******."
  • "********* *********** **** *** ***** **** is ***********. **** **** **** *** Enterprise *******"
  • "***** ******* **** **** ******* **** and *************. *** ** ** *** enterprise ***. ***** ******* ** ****. The ********* ***** * ******* ***** up *** **** ** *** *****. It *****! **'* **** ********* ** navigate *** *** **** **** ** get ** *** **** *****."
  • "**** ** *** **** ******** ********* by *** *** ********** *********."
  • "**** ***** *** ********** *******"

Stable / ******** / *****

*******, *********** ******** **** **** ********* was *****, ********, ** ******:

  • "**** *******, ******. *** ******* ***** be * **** **** ***** **** their *** ****** ******* ** ******* against ******** *** ********."
  • "***** ***. ******, ********, ********, **** support. ** *** * ***."
  • "***** *****, *** ******* ****** ** the ***. ********."
  • "* **** **** ******** ******* ***** . ******** *** ******."
  • "***** ***, ***** *** ********** **** clients."
  • "***** ********, ***** ********** **** **** everyone."
  • "********* ** * ***** ******. * haven't ****** **** ** ** * couple ** ***** *** ** ** good ** **** ** **** *** that ** ****** *****."

Expensive / **********

*** **** ****** ******** ******* ***** Milestone *** **** ** ** ****-****** or *********. ******* ***** ************ ********* recurring ******* *****.

  • "********* *** ****** *********** *** **%+ of ******** *****"
  • "*** ***** ** ********* *** *********** subscription *****. ****** ***** *** ***** Enterprise *********, *** ** ** ****, simply ** ****. **** **** ***** about ********* *** ** **** **** teamed **** ***** ** ** ****** seamless ** *********."
  • "********* *** **********. ****** ***** ******, with ******* ** ******. ** ********** is **** **** *** *** *** clunky ******** ** *** ****. *******, if *** **** **** ** *** more ******** ********* **** *** *** king. ***** ****** ******* *****, **** is *** *** ** *** *** most ********* ***."
  • "**** - ************, ********, *****, ***** well **** **** ** ***** ********, lots ** ******** **** ***** ** useful ** * **** *********** *********** Dislike- ***** (*** *********, *** **** add ** ****** *** **** *** to *****) *** *********** (*** *********, not **** ********, *** *** ** is ***-***), *** *********** ** ********* (great *** *** ******** **** *** integrator ****** ***** ***** *************** *** configuration ******), ******** **** ******* ***** is *** ********** **** ** ** was ****), ***** ******* ******** ****** a *** ** ** *******"
  • "********* ** *** **** ** ***********'* Chevy. **** ******* *** * ***** their ********* ***** ** ** ******** convoluted. **** **** ******** ******** ***** licensing ** ***** *** ******** **** allowed *** ** ****** ** ******** worth ** *** ** ******* ******* using * ****** ****** *******. **** their ********* ********** *** **** *********."
  • "****** **** *** ********** '**** ** breed' *** ****** *******, ***** ****** licensing ******* **** * ***-************* *** cost *** * ******* ** * year ***** ***** *** **********. **** never **** ***** ** *** ***** place *** *** ****** ***** '*' series *** **** ********* **** ******** with ***********. *******, *** ******** ** excellent & ******-**-**** **** ** ***** to ************. ****** ******* ***** ********* actually *****. ********* ** **** ** neutral - **** **** ***** ***** where * *******, *********** ************ ** equally * ***** *****-******** ******** **** central ********** ** ********. **'* ** enterprise-level ****** **** ***** *** ***** cost ******** (******** *********+) ** ****** compared ** ***********."
  • "******** *******, *** ***** ** ** too ********* *** **** ** *** clients. ***** ** ** ********* **** the ******** ********* **** **** *** products"
  • "*** *********. **** ******, **** *** costly *** ** *******"
  • "**** ***** *** ******"
  • "*********** ******** *** ******* ** *** very *******. ****** *******. ********* *******"
  • "* **** *** *********, ******** *** integrations. * ** *** **** *** pricing"
  • "**** ** *** **** *** ** customer ****"
  • "*********"

**** **** ** ***** ********** ********* felt **** ********* *** *********:

  • "* **** *** *** *** ***** and *** *********** **** ** **** awesome *** *** ** *** ***** should ** ***********. *** ******** *********"
  • "* **** ***** ***** ** ************ but * ***** ***** ********* ***** is **** *********"
  • "**** *** ****** ******** ************ *** support ********* *** **** ************ ******* on *** ******. *** *** ***** I ***'* **** ** ***** ******* recording ****** ********* ****(**) ****** *** Archive ****** ***** ** ******** ****** performance, **** ********* ************ **** ***** competitors(think *******) *** **** *********** ** design."
  • "** **** **** ** ********* ****** installed *** ** **** *** ** issue **** *** **** * ***** with ***** *****. **** ******* *** been ***** *** ** **** ******** recertification. ** **** ******* ***** ***** and ** ** **** ******** ** be ***** ********* *** **** ** corporate ****** ** ******* *** ** the ********. ** ********** ******** ***** be ***** **%-**% **** ** ******* over ****."
  • "********, *** **********."
  • "***** **** ************. *** *** * federated ****** ****** *** ******* ******** applications. ********** ** ****** *******. ******* available *** *** ****** *******. **** alot ** *****."

Complicated / ******* ** *** ** *** ***

**** *********** **** *********'* ********** ** a ****** *** ***** ******** ** neutral *****:

  • "**** - ************, ********, *****, ***** well **** **** ** ***** ********, lots ** ******** **** ***** ** useful ** * **** *********** ***********. Dislike- ***** (*** *********, *** **** add ** ****** *** **** *** to *****) *** *********** (*** *********, not **** ********, *** *** ** is ***-***), *** *********** ** ********* (great *** *** ******** **** *** integrator ****** ***** ***** *************** *** configuration ******), ******** **** ******* ***** is *** ********** **** ** ** was ****), ***** ******* ******** ****** a *** ** ** *******"
  • "****: **** ** ******* **** ***** possible *******, ****** **** ******* ******* configurations **** ****, **** ******* *** many ********* *******. **** *******. *******: Setup *** ********** ** ***********, ********** client ** *** ** *** *********. Troubleshooting ** ***** *********** ** *** large ****** ** ********* ******* *** settings."
  • "*** *** **** ********* ** *********, not *********."
  • "****** *** ** *********** ** *****, but *** *** ********** ***** *** effective"
  • "*********** *********"
  • "********* ** * **** *******, *** less ******* ** *** ******* ********* market. ** *** ******* ********. ******* is **** ************ *** **."
  • "*********** ******** *** ******* ** *** very *******. ****** *******. ********* *******"
  • "********* ** ***"
  • "**** ** ***** *********, *** ***** well"
  • "*********** ******** *** ******* ** *** very *******. ****** *******. ********* *******"
  • "** **** ******** * ****** ** Milestone ******* ** *** **** ****. Not * *** *******, *** ********** not ******* ** **** *********. **** interface ***** **** **** ** ****. Still, *** * ******** *******, **** a ****** *****."
  • "****** *** *********** ******* ** **** convoluted *** *******. *****'* ** ****** that ***** ******* */* ***** ** be *****. *******, ***** **** ******* is **** ****."

**** * *** *********** ********** ********** about ********* ******* **** ** *** complicated:

  • "********* ** * *********** ******** **** you *** ** **** **. *'** been ******* **** ** *** * years *** *** *** ****** ** navigate ***."
  • "***** ********, ****** ****** *********** ** manage *** *****."
  • "**** *** ****** ******** ************ *** support ********* *** **** ************ ******* on *** ******. *** *** ***** I ***'* **** ** ***** ******* recording ****** ********* ****(**) ****** *** Archive ****** ***** ** ******** ****** performance, **** ********* ************ **** ***** competitors(think *******) *** **** *********** ** design."

Few ******** ** *****

**** *** *********** ********* *********'* ****** company, *****.

*** *** ********, *** **** **** Milestone ******* *** ******** ******** ***** Canon **** ****.

** **** ** ** * ********* partner *** ***** *** **** ***** Canon **** **** ** ******* ******** poor ****** ******* *******. *** **** of *** ********** ******** (** **** new ********) *** ******* ***** ******* was **** **** *******. *** ******* started ********* ******** ******** **** ********* who ********* **** ********* ******** **** and **********. ** ********* ******** **** of *** ******* ** ***** *************. The **** **** ****** **** ********* are *** ****** * ***** **** of ******* **** **** **** ******** times **** **** ** *** ***** come **** ** *********.

***** *** ***** *** ********* *** wanted ** *** **** ****/********* ***********:

********* ** * ***** ******** **** play. **** ********* *** ***** **** not ***** ** ** ****.

*******

*******, ********* ** ** * ********** stable ********. *******, **** **** ********** in *** ***** ** *** *****, which **** *********** (*.*. ******** ** Nx *******) **** ******* ****, ***** cloud-first***** ******** ******** ** ****. ********* *** *** * ***** start ** ***** ***********,**** ***, *** *********** *****. *** ********* ********* **** **** be *** ** ***** *********** *********** for *** **** ** **** ******.

Comments (8)

*** ************ ******** **********/********** ********** **** XProtect ** *** *********** ** ********* or ******* **** ***'* **********. * assume ***** ****** ********* **** ***'*.

Agree: 1
Disagree: 2
Informative: 1
Unhelpful
Funny: 3

**'* *** ********, *********** ********* ** simple ******** ** **** *** *** development *** **'* *** **** ******* than * *** ** *****. * remember *** ****/*** *** **** **** Milestone ******** ~$*,*** ************* ******* *** you *** ** ** ******* *** the ******** *** *** ** **** you ***** *** ****** ******.

Agree: 2
Disagree
Informative
Unhelpful
Funny: 1

** *** ******* ** **** *** are ***********. *********** ** ** ********* with *** ***** ****** ******* ** not ****** *************** ********* ** *** access ************. *********** ** ** ****** cameras *** ******** ** * ***** level, ****** ******.

Agree: 5
Disagree
Informative: 1
Unhelpful
Funny

IPVM Image

Agree
Disagree
Informative
Unhelpful
Funny: 4

*'* **** **** **** ********** ** setup *********** **** *** ****** **** and *** ******** ** **. **** I ***'* ******** ** ********** ** the *** **** ****. ***** *** a *** ** ********** ******* **** have ********** ******** *** ****** **** need ** *** *** ****** *** it ****** *** **** * ****** in ******** ******* *** **** ** perform *** ** *** **********. *********'* end **** ********* ** ****** *********** and *** *********.

Agree: 2
Disagree: 1
Informative: 1
Unhelpful
Funny

* ** *** **** ********* ******** is **** ***********. *'** ******* **** 120 ***** ************ ** *** ********** and ******* ** *** *** ******* language *** */* ** ****. ******** was ********* *****, ****** ******* *** one ** *** ****** **** ***** users.

*** *** ** **** ******** ***** what ** *********** ** *** ********* for ******* ************ **********, ******** *** export?

Agree
Disagree
Informative
Unhelpful
Funny

***'* **** ** *** **** *** go ******* ** ***** ** ***** as ** ********* ** ******* ** others. * **** **** ** *****'* flow *** **. ***, *** *** classroom ***** ** ********* *** *'** done **** ************.

*** *** **** *** ** *** in * ****** *** *** **** will **** ** ***** ** *** basics. **** ****** ******* *** **** potential ** *** ******* ******* *** too *********** ** *****'* **** **** or *** ** **** ******** **** forget **** ** *** **.

**** *** ***** * **** ****, they ** **** **** ****. **** expect ******* *************. **** ** *****'*, they ****** **** ** ** ***** calling *******.

** **, *** *** **** *** can *** * ********** ****** ** front ** * ***** ** ********, give **** **** ******* *********** *** they *** **** ** * ******** of *** ****** ******* ******* ********.

*** ***** ****** ** **** ** products **** *** ****** ** ******* bloat **** *****'* *** ***** *** 30 ******** **** ** ***** *** same ***** **** *** **** ************. They **** **** ********** **** *** be * **** ****** ******. *** that ********* **** **** *** **'* symptomatic ** *** ****** ** **** specifying, ********** *** ********** *******.

********* **** ******** ** ** ** go ** *** **********. ** **** rant ** **** ** ******* *********** in *** * ******* ** *** be ******** *** *** ******** (*** tech ***** ****) ****** * *** as ** **********.

** ******** ********* ********** *** ****/******/****. KISS

Agree: 1
Disagree: 1
Informative
Unhelpful
Funny

********* ******** ********* *** ***** ******* and ********* **** ***** ******* *******. Milestone ********** ***** * "**** ** the **** ********" ** *** ****** with ***** ******* *** ********** **********. Milestone ******* ********** ******* ********** ** if **** *** * ***** ****** technology ********. ********* ** *** ****. It ** *** ** * ****** of **** ******* ** * ***** market. ****** **** ******** ******** *** common *** ******* *** ***** ******** products ** *********, *** **** *********** ignorant, *** ** **** ***** **** to ***-********.

Agree: 4
Disagree: 1
Informative
Unhelpful
Funny
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