Milestone Arcus VMS Tested

Author: Ethan Ace, Published on Oct 21, 2015

For more than a decade, Milestone was a Windows only VMS. With the Internet shifting power away from Windows OSes, Milestone launched a new VMS, called Arcus, which can be embedded onto Linux devices.

One such device is the Western Digital DL4100 NAS appliance. Based on a recent partnership between WD and Milestone, Milestone's Arcus VMS is offered as an application that can run on WD's MyCloud NAS devices.

We recently bought that WD device and tested Milestone Arcus. The image below overviews some of the areas we tested:

 

We examined the following questions:

  • How difficult was the initial and remote access setup? What technical expertise would it require?
  • How easy to use and how sophisticated was the client interface?
  • What support and what quality of support was provided?
  • How does Arcus compare to Milestone's other VMSes?

*** **** **** * ******, ********* *** * ******* **** VMS. **** *** ******** ******** ***** **** **** ******* ****, ********* launched * *** ***,****** *****, ***** *** ** ******** **** ***** *******.

*** **** ****** ** *** ******* ******* ****** *** *********. ***** ** * ****** *********** ******* ** *** *********, *********'* ***** *** ** ******* ** ** *********** **** *** run on **'* ******* *** *******.

** ******** ****** **** ** ****** *** ****** ********* *****. The ***** ***** ********* **** ** *** ***** ** ******:

 

** ******** *** ********* *********:

  • *** ********* *** *** ******* *** ****** ****** *****? **** technical ********* ***** ** *******?
  • *** **** ** *** *** *** ************* *** *** ****** *********?
  • **** ******* *** **** ******* ** ******* *** ********?
  • *** **** ***** ******* ** *********'* ***** *****?

[***************]

*********

***** ** **** ** ******* ** ** *** ****** ** setup *** *** ** *** ***** *******.

***** ** *********'* *** ***** ********* (***) ******** ******* *** the **** ************* ***** ****** (*** **** ** **** ** ********* ******** **** ******).

*********

***** ** *** ** *** ***** ******** ***** ** **** ever ****, **** **** ******** ******** *** ************ **** * Dropcam, *** *** **** **** *** ** *********'* ***** *** offerings.

***** ** *** ********* ******* ****** **** ***** **** *** rudimentary *** ******.

******* *** ** ** ***** ** ****. ******* ***** ******** more **** * ***** ***, ********* *** ** ******* **** confused, **** ********* ** ** *** ***** *** *******. ********* says **** *** ********** **** *** **** ******* **** ** handled ** **, ****** ** *** ********* ***** **'* ******* ** effectively ******* *********'* ***.

***** **** ******** ********:

  • ** ********* ************* ****** ** *********'* *******. ****** ***** ** simple, ** *** **** ********* ****, ******* *** *******.
  • **'* ***** ******* ****** ******. ** ******** **** ** ********* *** ** ** days ***** ** *********** *** ** ** ***********, ** ** still ******.
  • ********** ******* *** ** ***********, ***** **** ***** *** ******** ********** to **** ******* *** ***** ** ******* ***** **** **** wrong. ****, ***** ** ** ****** *** ********** *** **** or ***** *** ** * ********.
  • ** ******** ** *******. **** ****** ** *** *********** ****** a **** ** ******** *******.
  • ***** ******* *.* ******** * ******* ***** *** *********** ****** ******** ******* **** (***) **** ** ********** **** *** ** ID ******. ********* ***** **** ** ** ****** *** *** and **** *** *** ** ****** ***** **** ** *********. *******, later, **** **** ** **** *** ** *** ******* ** Arcus *** **** *** ********* ***** ** ******* **** *** next *******.

Market ******

*******. ***** *****' **** *******, ***** *** **** ****** ********** demand ** ****** **********, *** *** **** ******* ********** ***. Arcus ** ****** *** *********** **** ** * *** **** ($50 *** *******) ***. *** *******, *** *** **** *****, Exacq ***** ******** *** **** ************. *** ****** ******** ***** ***-**** ***** ******* **** ************.

***************

** *** *** * ****** (**** * ** ** ********* NAS) **** ******** ********* ***** *** **** ** ****** * few ***** ******* **** ******* ************, ***** ** **********.

** *** *** *** ***** *** **** ***** **** ***** yet ******** *** ********* ***** ******, **** ***** ** ** attractive ******** *** $*,***-$*,*** ***-* ******* ************, ****** ********* *** cheap *** *** *****.

*****

*** ** *** **** *** **** **** ***** ***-********* *** setup ** ******. ***** **** **** ** **** *** ***' web *********, **** ********, ************, *** *** ****** *** ********* automatically, * ~* ****** *******. ***** ** **** ** *******, with *** **** ****** ******** ********, *** $** *** *** each ********** ******* ** ** **.

****** *******

**** ******, ***** ************* ******** ********* ******* ** *** ***** *******. There *** ******* ****** **** **** *******, ******:

  • ** *** ** ****** ******:** * ****** ** *** ******** ********, ***** ** ** way ** **** ***** **** ****** ** ****** ***. **** may **** ** **** ******* ****** *** *******, ***...
  • ******* *************** ****:** * ****** **** *** **** *** ******* ***** **** wrong ***********, ** *************** *********** ** ********. ** *********** **** during *** *****, **** ** **** ****** *** ******** *********** in ***** ***** ** *** ******* *********.
  • ******** ******* **-*****:************, ***** ** ** *** ** **** *** ****-*********, ** any *** ****** ******* **** *** ******* ** ***** ** the ***, ******* ** ** ******** ** ** ***** ** Arcus ** ***. ******* *** ** ******** ************, ******.

** *** *****, ******* **** ****, *****, ****, *******, *********, and ***** **** *** ********** *** ***** ******** (***** **** one **** *****, ***** *****).

****** *************

**** *****, ****** ************* ** *****, ******* ** *****, ***, and **********, **** ** ******** ******* ** ***********, *-***** ********, etc., ***** ***** ** **** ***** *****, **** ** ********. Note **** **** ******, **** ** ****, ***** ****** ******** to ** ******* *** *****, *** **** ** ***.

*******, ***** *** *** ** ***** ****** ********* *** *****, which ** ********* ** *** ****** (******* * "*** ****" dropdown ***). *** ******** ** * **-****** ****, ***, ****** compared ** **** ***** ** *******. ***** *** ****** ******* processing **** ** *** ** * ****** ******** *****, *** note **** **** *** ****** ** ******* *** ***** ****** in **** ****** ******.

** ******** ** *******

**** ***** *********, ***** **** *** **** * ******** *** password. ***** ****** *** **** *** ***'* ** *******, **** 8081, *** **** ***** ** *********** *********. 

******** * **** ******* ********, **** *** ****** ******* ***** that ******** *** ******** **** ** ******* **** **** ***** on.

****** *****

** ****** *** ************ *** ************* ******* ** **** *****:


Live *** ******

*****' **** *** ******** ********* *** ****** ** ***, *** basic.

**** ****

***** ****** ***** ** * ****** ** ****** ** ******* it, *** *** ***** ***** ** *********/************ ****. ******* *** single ******* *** ** ****** **** ******. **** *** ********* indications *** ***** *** **** ****** ** *** *** *****.

********

** ***** ********, ***** ***** * ****** ** *** ***** left ** *** ***** ****, ***** ****** ** ***** **** forward/backward *** **** *******/******* ********. ***** *** ***** * ****** to ***** ** * ***** ******** ***** *** ** ******** through. *******, ** *********** ** ****** ** ***** ****** *** shown ** **** ********, **** ****, ****, *** ******.

******

***** ****** *** **** ******** **** * ****** ****** ***** launched * **** ******** ****** ******* *** ******** ***** *** end ******. ***** **** ****** ******* ***** *** *** **** to ******, **** ** ****** ** ******** ***** *****/*****.

**** ********, ***** *** ***** ** *** "*******" *******, *** are **** ********* *** ******** *** ******** (.*** ******). ** standalone ********** ****** **** *****-****** ****** ** *********, **** ***** .mkv *****.

****** *****

** **** ***** ****** ** *** ****/******** ********* ***** ****:

Comments (4)

Milestone needs to focus more on execution. Milestone talks a big game about 'leadership' and the 'power of partnership' but they clearly struggle to deliver. Not only has their post-acquisition new product release rate been weak, even the few things they do release, like this WD / Arcus 'partnership' are poor. When there are so many mistakes like here, this is a leadership problem and reflects a failure of Milestone's executives to focus the organization on delivering viable products.

If they can't include technical documentation they could at least include a scream pillow.

Thx Ethan. Very interesting. Do you know wether the Arcus product varies in functionality based on the hardware unit? They have several devices where the app can be flashed (or comes pre-flashed) - https://www.milestonesys.com/our-products/milestone-arcus/ - not sure if the feature set is comporable to what you witnessed with WD.

side-note: I think the Arcus site is dated, doesn't even show the WD partnership.

Mike, according to Milestone, there's only one functional difference and it varies based on processor used. Motion detection on an ARM based unit is triggered from the camera as an event, no server side VMD. By contrast, Intel based units can do motion detection sever side processers (transcode H.264 streams on unit).

Both the WD NAS and Arcus M10 unit use Inel Atom processors, so no difference between those specific devices.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports on VMS

ASIS GSX 2018 Show Report Day 1 on Sep 25, 2018
In the first major US show since the US government ban of Dahua and Hikvision was passed into law, the mega Chinese companies were in retreat and...
4MP Camera Shootout - Axis, Dahua, DW, Hanwha, Hikvision, Uniview, Vivotek on Sep 24, 2018
4MP usage continues to climb, especially for low cost fixed lens models. To see who was best, we bought and tested seven 4MP models from Axis,...
VMS Export Shootout - Avigilon, Dahua, Exacq, Genetec, Hikvision, Milestone on Sep 13, 2018
When crimes, accidents or problems occur, exporting video from one's video surveillance system is critical to proving incidents. But who does it...
Dahua Low-Cost 4MP Camera Tested (N44CL52) on Sep 10, 2018
4MP use continues to increase, especially in low-cost models, according to integrators in our 2018 Resolution Usage Statistics. We bought Dahua's...
Directory Of 110+ Video Management Software (VMS) Suppliers on Aug 30, 2018
This directory provides a list of Video Management Software providers to help you see and research what options are available. Listing...
Inputs/Outputs For Video Surveillance Guide on Aug 24, 2018
While many cameras have Input/Output (I/O) ports, few are actually used and most designers do not even consider them. However, a good understanding...
Luxriot VMS Profile on Aug 23, 2018
Luxriot is more popular than Hikvision and Milestone products according to ASMAG which was probably even surprising to Luxriot. The company has...
Synology Surveillance Station VMS Tested on Aug 22, 2018
With so many low-cost NVRs and enterprise VMSes, is there any place in the market for NAS-based VMSes? Recently, IPVM bought a Synology NAS for...
SNMP / Network Monitoring For Surveillance 2018 on Aug 21, 2018
Surveillance systems typically rely on the the VMS to report issues, but this most often just means knowing a camera is "down" with no warning or...
Video Analytics Integration Guide on Aug 16, 2018
Video analytics is hot again (at least conceptually) but integrating video analytics with VMSes can be challenging. This is especially significant...

Most Recent Industry Reports

Ladders For Installers Guide on Sep 25, 2018
Ladders are one of the most important pieces of worksite equipment for the surveillance technician. Too often, however, even highly experienced...
Favorite Access Control Reader Manufacturer 2018 on Sep 25, 2018
Favorite reader votes are in, and it is not close. A global access giant ran away with the votes in a one-sided contest. But for many, the...
Genetec Takes Aim At 'Untrustworthy' 'Foreign Government-Owned Vendors' on Sep 24, 2018
Genetec is taking aim at 'untrustworthy' 'foreign government-owned vendors'. This is not a new theme for Genetec as nearly 2 years ago, Genetec...
4MP Camera Shootout - Axis, Dahua, DW, Hanwha, Hikvision, Uniview, Vivotek on Sep 24, 2018
4MP usage continues to climb, especially for low cost fixed lens models. To see who was best, we bought and tested seven 4MP models from Axis,...
Alexa Guard Expands Amazon's Security Offerings, Boosts ADT's Stock on Sep 21, 2018
Amazon is expanding their security offerings yet again, this time with Alexa Guard that delivers security audio analytics and a virtual "Fake...
UTC, Owner of Lenel, Acquires S2 on Sep 20, 2018
UTC now owns two of the biggest access control providers, one of integrator's most hated access control platforms, Lenel, and one of their...
BluePoint Aims To Bring Life-Safety Mind-Set To Police Pull Stations on Sep 20, 2018
Fire alarm pull stations are commonplace but police ones are not. A self-funded startup, BluePoint Alert Solutions is aiming to make police pull...
SIA Plays Dumb On OEMs And Hikua Ban on Sep 20, 2018
OEMs widely pretend to be 'manufacturers', deceiving their customers and putting them at risk for cybersecurity attacks and, soon, violation of US...
Axis Vs. Hikvision IR PTZ Shootout on Sep 20, 2018
Hikvision has their high-end dual-sensor DarkfighterX. Axis has their high-end concealed IR Q6125-LE. Which is better? We bought both and tested...
Avigilon Announces AI-Powered H5 Camera Development on Sep 19, 2018
Avigilon will be showcasing "next-generation AI" at next week's ASIS GSX. In an atypical move, the company is not actually releasing these...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact