Most Needed Improvement: Access Control Software

Author: Brian Rhodes, Published on Feb 16, 2015

100 integrators answered IPVM's question:

"Which aspect/element of access control system technology (ie: credentials, locks, controllers, management software, system openness, etc) most needs to improve? Why?"

Software and openness were the clear top 2 responses.

Here's an overview of their answers:

 

In this note, we break down each of these themes, sharing detailed commentary from integrators about these problems.

*** *********** ******** ****'* ********:

"***** ******/******* ** ****** ******* ****** ********** (**: ***********, *****, controllers, ********** ********, ****** ********, ***) **** ***** ** *******? Why?"

******** *** ******** **** *** ***** *** * *********.

****'* ** ******** ** ***** *******:

 

** **** ****, ** ***** **** **** ** ***** ******, sharing ******** ********** **** *********** ***** ***** ********.

[***************]

Key ******

*** ******* ******* **** **** ******* **********

  • ********:********* ** **** ******** ******** ****** *** **********, ******** *** usability ** *** ******* **** *********.
  • ******** & ***********:***** ******* ********* *** ********** ** ************* ** ***** ******** access ******* **** ******.
  • *****:**** *********** ********* *** ******** ********** ** **********, **********, *** operating ******** ********.
  • ******:**** ******** *********** *******, **** ***** *** ******** ***** ***** expressed *********** *** *********** **** ********** **** ***********, ******* ********, or ********* *******.

** ******* **** ** ***** ******** ******* **** ****** ******** in *** ******** **** ******.

********

**** **** **** **% ** *** *****, *** ********* ********* was **** ****** ******* ******** ***** ** *******.  ********* ********** mentioned *** ***** **********, ******* ********, *** ******* ******** ** mainstay ****** *******:

  • "********** ******** *** *** ****. ** * ******** *** **** require ** ** ** **** ** **** ***** *****, *** and ****** *****. **** *** ********** **** *** *********** ** options."
  • "******** ***** ** ** ****** ***** *** ******** ** ** todays ****** (****** ****, **** ** *** ***)."
  • "********. *** *** **** ******** ******** ** *** *** ***** driven ** **** *** *********** ******** *** **** ***** ***/** needs. *** ************* **** ** ****** ****** *** **** ** board **** ** **** **** ** *** ******** ** ***-***** and **********."
  • "********** ****** ******* ********, (*.*., ***-*****, **-*****, ***.) ***** ***** like ******* **."
  • "* ******* ** ******* *** ********** ********, *** ****** ** to ******* ********** ********** & ****** ********** ***** ** ***** challenging ** *** **** ** *** ********* ****** ******* ****** manufacturer's. ****, ****** ********, *** ****** ** ** ******* *********** to *** ********* ******** ******."
  • "***** ** ****** ********** ** ****** ******* ********. *************** ** occurring ******* ** **** ** **********."
  • "****** ********* *** *** **** ** ** **** *** **** old *** **********. ** ***** ***** ** *** *** ********. Graphical ******* *** ****** ******** *** ********* ******** **** *** platforms."
  • "***** ****, *** ********** ********. *** ******* ******* ** ****** control ** **** *****. **** ******** ** ***********, ********** *** overly ***********, *** ****** *** ******** ********* ************."

********** ** *** ********* ** ***** ** ****** ***** *** be, ********* ***** *** **** *** ******** *** ************ ******.  

Openness & ***********

******* ****** *********: ***** ***** ******* ******** **** ****** ** miserable ** **********. ******* ********* ******** *** **** **************** ******* different ******* *** ******* ** ** ****** *** **** ** ever *** ****:

  • "****** ********. ***** *** ******* **** ******** ****** ******* ********. While ** *** ** ****** *** ************* ******* *** *** and *** ****** **** * *** ********* ** **************. ***** must ** **** **** ******** ** **** ** *** ******* and *** ******** *******."
  • "*********** **** ***** *** ***. *** *** ********* (**** ** DvTel) *** *** ****** ********* (**** ** *********)**** *** ***** party ** ***** *** ******. ******* ***** **** **** **************."
  • "*** ********** ****** ****** ******* ******** */* (**** *** **********) / ******* ****** ** *********** ** ***/***** *** ***** ******* systems. ********* **** ** *** *** ****** ******* ****** ** minimize ***** **** **** ******* ***** / ******* ***** ** working ***** ************."
  • "*******. ***** *********** **** ***** ***** *******. **** ** ** more **** ****** **** ***** **'* *** ********."
  • "****** ******** ** ***** * *******, **** ******* *** ********** firmware *** ***** *********."
  • "** **** ******** ******** ******* ** ********* **** *** ****** to ** **** ***** ***** **** ***** ******* ***** *********** but **** ***** ******* ***** ***** ******* ** ****** **** as ****. ** **** ***** ** **** *** * ***'* see **** ********* ******* ****."
  • "****** ******** *** ********** ******** ****** ****** ************ **** ******* hours, ******* ********** ***** *** **** ***** ********* *****."

******, ** ***** *** ******* ***** ** ****** ******** ******* in *** ****** ****************: ***** ******* ****. 

*****

************, **** ******** *************** *** * '*** *' *********. ****** feedback ********* *** ********** ** ******* *** ***** **** ********* in *** ******* ***, *** **** ********* ******* ********** ** doors *** ******** ** ****** **** ***** * ***** *********

  • "******* ******** **'* *** **** ********, ********** ** ************ ********. Most ** *** ******** ** ********* **** ** ** **** the **** ******** *** *** ************."
  • "* ***** **** ** *** **** *************** ** ******* ********. Every ************* **** ********* ****** ** **** ** **** **** on * ******** ********, **** ******** ******** **** ** ********* *********, ** prevent ********* **********. ******* **** ***** ** **** **** ** vertically ******** ********* ******* ** * ***, ** **** ********* ** ******** strike *******, ** **** ** *** **** **** ***** **** require ******* *******."
  • "** *** ***** ******* *** * **** **** ****** **** monitoring. ** *** **********, *** *********** ** *** ****** ******* system *** **** ******** *** ******** ********* **% ** *** time ****** *** ********* ** *** **** ** ****. *** to ** **** ** **** **** ******** **** *** ****."
  • "**** ******** ********* ** ** *** **** ******* *** ********* issue ** ********* **** *** ***********. *** *** ****** * rock ***** ****** *** ********** **** ** **** ** *** door *****'* ******* ******** ** ***** ********. *'* *** **** how **** *** ** ******** **** ** ******** ***********."
  • "*****: **** **** * *** ** ***** ** ******** ***. I'm ********* ************ ** *** ** ***** *.*. *******, ***-***** and *******. ** * **** *****'* *** **** **** *** lock *****'* ** *** *** ****. ** ********** **** ******* electrified ***** *** **** **** ******."
  • "******* ******** *** ****** **** ****** ******** ** ** *** highest **** **** **** *** **** ***********. ******** ***** ** continue ** **** *** **** *************** ** ******** *** *********."

***** *** ***** ** **** ******* *** ******** ** ****, IPVM *** * ****** ** ********* **** ***** **** **** the **** *** **** *************. ***** ***** ******* *** ****:

******

**** '*****-***' ******** ****'* *** ***** ****** *********, *** ** many ***** ****** ****** *************** ***********.  **** *********** *** **** ********, to *** ******** ** ******-***** ***********, ******* **** *** **** for ******* ** ******* ** ****** *** ********* *****:

  • "**** ********. ** **** ********* ******** ****** *** **** **** card ******** *** *************, ******* ******** ******* *** ******** *** expensive."
  • "*********** *** **** ******** ********. **** ** *** ******** ** pretty ****, *** *** ***** *** *** ***** **** ** the ****."
  • "**** ********* ** *** **** ****** **** ** *** **** factors, *** ******* ** ****** ***** **** ****** ******."
  • "*********** ******, **** *********."
  • "*'* ***** ** *** ****** ****** **** * **********. * know *** ******* *** **** **** ******** *** ***** ************* but ******** ***** ** ***. *** ** **** ** ***** about *** ******** ***** *********** ** *******'* ***** ** ******."
  • "* ***** **** ** *** * ****** ** ****** **** for ****** ***** ***********. ***** *** *** **** ** *** only ********** *'* ***** ** *** *** ********* **** *** hoops ** *** ** ** ** **** *******. *'* **** it **** ******* *** **** **** *****'* ******* ** *** but **** ****** **** **** ***** ***** *** **** ******* released ***."

Comments (8)

** **** ** *** ********.

**** ** * ****** **** *****. **** ****** * ***** with *** ******** ** *** ***** *** ****** (********&*******), ** my ***** **'* *** **** ********. ***** *** ****** ** manufactures **** **** ********* ******** *** *********** ***********, *** *** lock ******** ** ******* *** **** ****** *** *************. ** you ******* *** **** ******** ********, **'* * **** **** managable **********. ** *** *** ** * ************ *******, **'* a ******** *********, ********** ** **'* * ***** ***. *** door ******** ** ****'* ** *** *******, *** ******** ******** by *******, *** *** ************ ***** ** ** *** *********, electrician, **** ********* ** ******. ***** ************ ******* * **** been ******** ** *** **** * ********* **** * **** hardware **********. ***** *** *** **** ****** ********, *** ********* loses. *** **** ******* ** ********* *** * **** **** in ******. *** **** ******* ****'* * ******** ***** ****** for ***** ****. ****'* **** *** ***** ********, **** ****** power, *** ***** ****. ** ***** ** ***** ******** **, but ** *** * **** "**". ******** ********** ***** ** fixed ** *** ****** *** *** *******; ** ** ******* the ***** * ********* ** ******* ** ****** *******. ***** power ********, *** **** **** ***** ********, ***** **** *********** installers *** ********** ****** ********. *** ************ ******** **** ******* work, *** **** ** ** **** **** ***** ***** ************.

****** **** - ** *** ****** **** ** *** ***** a *****-*** ** **** **** ***********. ****** ** -**** **** + **** **** + **** **** *** *** *** *********** between ** *** *** ***********. ***** ** *** *** ******** building *** *** **** ** ******* *** ***** ***** ** higher **** *** **** ** *** ******** ******.

*** ******* **** * ****** *** *** ****** ******* ********, it ******* **** ** ****** *** ********. * ****** ** this ** ********* **** **** ** *** ****** ******* ******** brand ***'* ****? **** * ***** **** ** **** ** what **** **** **** ** *** ** *** ****** ***, other **** **** ***** *** ******/****/***** *****?

** ****** **** ********, ** **** ***'* **** ****** ******** (most). *** ***** ********* **** ** *********? ** ** ** hard *** **********. ** ***'* ***** ** ****** **** ** go ** ****** ********* ** **** ** *** *** ****** System. *** **** ******, *** **** ****, *** **** ****....**** the *******!

* ***** **** ***********.

************* ** *** ******, ** **** ***'* ****. * ** not **** *****, *** ***** ** * **********.

*** **** *********** **** ***** *** **** ** **** ********* in ****** ******** ** *****, ******** *******. ** ***** ***********, ****** ********* ****** ******* **** **** controllers (*** ***'* ** ****** *****).

**** ******* ** ******:******* *** **** **** ******** *******. **** *********** *** **** **** ** ***'*, ***** **** functional ***** ** *****. ***, ***** *** **** ********** ******** in *** ***-**-****** ****....*** *** ** ***** ** ******* **** the *** ** ************* *********** ***-********.

** **** *****, **** ** ****** ******* ******** ** *** controller-to-reader ****, **** ** ***** *** ***** ******* ** *** VMS-to-Camera ****.

**** ***** * ** ********** ** ** ** ********* **** has *** *** **** ********* ******* ** *****: ** **** standard **** *** *** *** *****. *** *************** ******* **** adds ** *** ********** ***** *** ** ** ***** ** ONVIF *, *** ***** * ********** ********** * **********'* ********* logic ** ** *** ** * ******* ***, ***** *** complicate ********.

* ******* ********* *** * ** ********* *** ********** ******* them. ** ****, * ***** ****-**-**** ********* ** ***** *********** between ******* **** **** ******* ******. *******, ***** ***** ** a ******** **** ****** ** *********** **** **** ***** ** ** ******* ******, * ******'* expect ** *** ** *********.

**** ******** **** ****** ******** ** ** * *********** *****, IMO. ******* ****** ** **** **** ***********, *****'* **** *** issue ** ******* **** ******** ***** *** **** ********* (******* the ********* ****** ************ - ***). ** **** ********* * project ***** *** ** *** ***-********** *** *** ** ******* locks (*.*. ***-**** *******) *** * ***** ** *****, ***, at ***** ********** ** ******* *** ****. ******* *** ********** cost, ***** *** **** ** ********** ** *** ***** ***** re-fitted **** *** ********. **** * **** -- *** ******* you *** ** ***** **, ****** ******.

**** *********, ** *** ** *** ********, **** *** **** supplier ****'* * ******** ***** ****** **** *** **** *** doors. *'* *** *********. **** ***** **** ************* (*** ******, Yale, ***) ***** ******* ** ***** ******* ***** **** *** locks **** ** **** **** ***** *** ***** ******** ********* they ***'* ***** ***** ********. *** **** ** ***** ******* such **** ******* ***** ******** **** *** *** **** ******* up ** * ***** *** ** -- *** ***** **** to ** **** ***** ***** ****.

********* ********** *** ** ********* ***** **** *** ** **** concerned ***** *** ********** ** *** **** ******** (*** **** compliance) **** **** ** ************ *** **********.

***** *** **** ******** **** ******* & **** **** ********* the ****, ******, ******** ****-**** & ***** ********** **** *** lock. (***** *** *** ***** ******* ******** *** ******** ******** batteries -- *** *** *********** ******* ** ****.) ****** ***** actually, *** ***** ** **** *********** ******** -- *.*. ********* batteries ***** * ****** ** **. *** *****, ************ ** that ******** ** ***** ** ******* ** *** ******* *** university ******* -- ***** **** *** ***** ******. **'* ****** hard *** * "*******" ********** ** ** **** ** *** that *****.

*** *****, ************ ** **** ******** ** ***** ** ******* to *** ******* *** ********** ******* -- ***** **** *** hotel ******. **'* ****** **** *** * "*******" ********** ** be **** ** *** **** *****.

***** ******:

* ***** **** ** *** ******* **-*** ******** ****** (*** even ******* **** *****) ** ********* ******* ***, *******, *** other ************.

*'* *** **** **** ********* **** ** ****** *** *********** buying ******* ******** ************ **. ***** * ****** **********, *** I ***** ***** ******** *** ********* ********* *** '*******' *********** to ***.

**** **** ***** *****, ** ** * **************** **** *** wrote?

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