That price point isn't that bad, considering most "radar" systems don't do object classification. I bought a OWL one a couple of years ago and it was at least 5 times more expensive than this. Low price isn't always worth it though...we'll see how they hold up in the wild.
We have installed two deployments at two different power generation plants. 1 Radar/1 PTZ at the first, and 6 Radar/4 PTZ at the other, along with a couple demo setups. We have several more deployments in the pipeline for later this year as well.
I've been impressed by them and their products. Top notch customer support, always take your calls, fast at replying to emails. There is a bit of limitation by some of their tech support being in Israel, but if you communicate your problems well enough, you will usually have a good answer in the morning. Fair trade in my opinion for everything else. I'm sure as they grow, more and more support will be available stateside anyway.
We tried working with a competing brand in the past and had struggles, since we started with Magos things have gone very well.
The software is well designed with a good interface and not hard to learn or use. We have not used the AI appliance yet, but for object detection and PTZ control the radars and MASS Software are awesome.
Thanks for the detail #1, that's very interesting. In your experience, has there been a need for Magos support to remote into your systems for maintenance activities? If so, how often does that need to happen, and did you have to put something semi-permanent in place to manage the risk associated with remote login?
I'm also interested in hearing about your experience with the design phases of these projects. Were they able to provide professional services on the design for the quotes, or did you do that independently?
Any maintenance or upgrades needed so far, I could easily handle myself, at worst a call was needed to ask a question or two. We have not setup permanent remote access because the security networks at these sites are air-gapped and have no outside access to the internet anyway. I have to go onsite for all maintenance.
They have offered to remote into some of our demo equipment when we were setting up new PTZs they had never used before. All they needed was remote access (overnight so the guys in Israel could work on it) and they would be able to configure any new cameras we wanted to use.
Our sales rep was glad to give us site designs after we gave him drawings and maps to go off of. He has been very helpful, he and one other Magos employee also taught our initial training class.
At our first two installs we actually had our sales rep onsite to look over our shoulder as we rapped up, so it was easy to know it was working correctly.
We deployed Magos, coupled with Avigilon PTZs, in a car lot in South Florida. The system has been installed and active for just under a year. It has functioned extremely well and we have yet to have an issue. The customer is extremely happy with the system performance and has detected and thwarted would-be thieves several times.
The system was much more cost effective than paying to re-wire and expand an existing parking area lighting system so that camera analytics would be effective. Set-up was easy and the interface to the Avigilon VMS works perfectly.
Magos was very helpful in designing the system. We supplied satellite views of the property and they edited them with their suggested unit placements for best coverage. They are very responsive with questions and emails and were happy to attend calls with the customer to answer questions, provide technical info, etc. We experienced no pre-sale or post-sale support issues at all.